OBJECTIVE:

• Senior System Support assignment that utilizes my expertise and experience to program, install and support:
• Z/OS, OS/390, UNIX - SS Operating Systems, DB2, CICS, MQ and related Program Products.
• WAN-LAN-SAN Data Network Systems (IBM and CISCO).
• Group and Project management duties that included planning and coordinating staff and vendor activities. System Programmer duties that included Mainframe Hardware support, Software programming, installation, configuration, customization debugging and support. Server (Wintel, Unix), CISCO (Router, Switch, VPN) Hardware and Software installation, configuration, customization and support.

TECHNICAL SKILLS:

IBM MAINFRAME SOFTWARE: Z/OS (ZS13 - ZS2.2), OS/390, MVS/SP, MVS/ESA, SYSPLEX (PARALLEL and GDSP), HCD-HMC-SE ( IODF, IOCDS, IOCP, MVSCP), z/OSMF, JES2, JES3, UNIX-SS, TSO/ISPF, BAL, COBOL, C++, LIBRARIAN, INFOPRINT, VPS, TPX, TELEVIEW, SUPERSESSION, NETMASTER, IPCS, SMP/E, RMF, z/OSMF, SRM, WLM, OMEGAMON, SAS, MICS, BEST/1, SCRT, CA-1/TMS, CA/7, CA/11, RACF, SSA-CDA, ACF/2, TOP SECRET, SDSF, SAN, NAS, DFP (SMS, HSM, LE, DS, DSS, EF), FDR/ABR, CS/ACF (VTAM/SNA, NCP, SNI, APPN/EE), SSP, NETVIEW (ANO, AOC, SA-390 Automation), Control-M, TCP/IP, SSL/TLS, IP/Sec (IKED), TRMD, PAGENT, LAN (TR, EN), WAN (T1/T3, FR, FIBER), LU6.2 (APPC/API), DB/2 (V3 - V10), IMS (V8), SQL, QMF, IBMTOOLS, BMC, CICS (V17 - TS.V5), CICS-Plex, CICS-TG (v6-v8), ODM, Websphere (HOD, MQ), DADS, CAFC, GENTRAN, EDI (SPC, MAILBOX, CONNECT-DIRECT/NDM), SYBASE (MDI, DC, MFCC)

IBM MAINFRAME HARDWARE: IBM (Z13-2964, Z9-2094, Z8-2086, ES/9000, 3090), IBM (SYSPLEX, HMC-SE), IBM (OSA/E, OSA/2, 3745, 3174, 3172), DASD (IBM-SHARK, IBM-39xx, EMC-Symetrix), Tape (IBM-34xx), Printers (IBM-3800, XEROX)

NETWORK/SERVER SOFTWARE: TCP/IP, WINDOWS (97, NT, XP, 2000), OS/2 (V12 - WARP4), COMM-Mngr/Server (V11 - V5), Sniffer, Wireshark, SNA-Mngr., HOD, EXTRA-SAA, BARR-NJE, PCOM, Passport, SPC (V15 - V31), MS-Office, Python, MS-Project, MS-Visio, MS-Powerpoint, Lotus Notes, UNIX (AIX, SOLARIS), CISCO (IOS, CAT/OS), UNIX-Shell (C, Bourne, Bash, Power)

NETWORK/SERVER HARDWARE: CISCO Routers ( ), CIP-7200, Switches ( ), VPN-3000, HP/COMPAQ, IBM (PS/2, X86, Series), RISC/6000 (P-Series), ROBOT (INTERVOICE) CSU/DSU, MUX, Protocol

PROFESSIONAL EXPERIENCE:

Independent Consulting

Confidential

Responsibilities:

• Upgrade z13 processor to z13S with z/OS-v23 Operating System. Upgrade ACF/2 to R16 and related ISV-PP to required levels. Migrate CCS SNA Network to APPN/EE with Hiper-Channel and Hiper-Sockets. Implement AT-TLS with Pagent to support Sailpoint user authentication and SFTP.

Confidential

Responsibilities:

• Upgrade z/OS-v110 to z/OS-v112 and z/OS-v113 to z/OS-v2.2 and v2.3. The following Program Products were upgraded to required levels: CICS/TSv42, CICS/CTG-v72, WS/MQ-v71, SSL/TLS and SAS-v9.
• Modified CICS DFHZNEP Exit to support IDMS-v18 Terminal Autoinstall function. Update CICS-CSD resources to support z/OS-v112, z/OS-v113 and IDMS-v18.
• Install and support Data Storage Software and Hardware (IBM-Shark, EMC DASD and VTS-Tape, DFSMSDSS, DFSMSHSM, ACS Routines, ABR, FDR, NDM-CD, PPRC, XRC) for local and remote Disaster Recovery environments. Support Users with resolution of abnormal terminations of User and Vendor programs.
• Upgrade z13 processor to z13S with z/OS-v23 Operating System. Upgrade ACF/2 to R16 and related ISV-PP to required levels. Migrate CCS SNA Network to APPN/EE with Hiper-Channel and Hiper-Sockets. Implement AT-TLS with Pagent to support Sailpoint user authentication and SFTP.
• Provide z/OS and ISV-PP (CICS, DB2, Control-x) and resolved Application Programmer issues for Confidential, Inc.
• Provide technical support and coordination during upgrade and migration of HCL client Data Centers.
• Resolved Application Programmer issues during migration and UAT testing.
• Generating MVS/HCD, MVS/IOCP, ACF/NCP, ACF/VTAM and SSP components in New Jersey and successfully migrated them to Florida.
• Providing technical support, documentation, and
• Provided technical support and project management during implementation of Z/OS-V1.11, OS/390-V2.5, MVS/ESA (V 2), utilizing Resource Manager List (IEAVTRML) and Tables (ICHRINO3) via SMP/E. MACRO Alias technique was used to designate each system and prevent IPL failures.
• Revamped the HCD and IOCP (SYSGEN - device configuration) process to include “alternate datasets on designated volume” method for disk space efficiency and error prevention.
• Streamlined SMP/E maintenance process by preventing access to production systems while ensuring modification of selected CPU only. Grouped related program products in separate SMP/E-CSI based on vendor and function. Utilized REXX, CLIST and JCL PROC(s) to customize Netview and SAS to satisfy User needs.
• Resolved Z/OS, OS/390, MVS and program product abnormal terminations, WAIT states and customer questions during tenure as 'Level 2' Support Technician, Team Leader and Manager.
• Installed and support ACF/VTAM, TCP/IP, APPN/EE, ACF/NCP, SSP and network program products (NETVIEW, ANO, AOC) in MVS (XA, ESA, OS/390, Z/OS) - environment via SMP/E.
• Coordinated implementation of SNA/SNI and TCP/IP Network changes to improve performance, extend network via APPN/EE, CISCO/CIP-Router and OSA/E to satisfy user requests. This effort included VTAM table changes, NCP generation, Server (OS/2-CS, RISC/6000, NT) configuration, TCP/IP and SNA(EXTRA, RHUMBA, SAA) session definitions.
• Planned and coordinated installation and support of DB/2 (V7 - V10), CICS (V17 - TS32) and MQ (V4 - V7) and related program products.
• Planned and conducted Disaster Recovery (DR/BCRS) exercises that utilized both conventional DASD “dump restore” and remote data replication (RRDF) with EMC and IBM data storage systems.
• Implemented MQ Clusters and CICS regions via Coupling Facility (CF) with Data Tables (UMT and CMT) mapped to MVS Data Spaces. Access to CICS provided via TN3270, Session Managers (TPX, Teleview), CICS Transaction Gateway (CTG), ODM, and CICS Web Services with SOAP protocol.
• Installed and support DB/2 (V8 - V10), IMS (V9 - V13) and related Program Products (BMC, QMF, File-Aid). Applied PTF (via SMP/E) maintenance upgrade to keep Software current.
• Extensive experience installing and supporting CICS (V17-TS32) with APPC, ISC (Transaction Routing), MRO (Function Shipping), DB/2-CAF. Monitored CICS and DB2 (v7-v9) performance with OMEGAMON, RMF, SMF, SRM, MICS, WLM and shutdown statistics.
• Improved performance with data gathered by implementing 'VSAM/LSR', 'Storage Isolation', 'Concurrent Transaction Limit' and 'Dynamic Storage Reduction'.
• Developed programs in REXX, COBOL and BAL to address CICS, DB2, Applications and user requirements. Customize CICS and DB2 program exits to resolve Program Product usage issues and improve performance.

Confidential

Responsibilities:

• MVS-XA to MVS/SP-V522 conversion via IBM-SIE package.
• Converted MVS/SP-V522 to MVS-OS/ . Implemented OMVS-HFS interface to UNIX platforms, supported related Program Products (JES/2, DFP, TSO/ISPF, HSM).
• Provide VTAM definitions and NCP generation support for SNA, SNI and CISCO/CIP-CSNA connections. Maintained EDI connections via SUPERTRACS/MAILBOX, GENTRAN and SPC. Installed and supported related Program Products (VPS, OS/2, CM/2, CS/5, TCP/IP)
• Installed and supported DB/2 (V4 - V8) and CICS (V21, V41, TS-V3.1), and related Program Products (BMC, QMF, ABEND/Aid, DADS, CAFC, MDI/SYBASE). Maintained test and production regions with VSAM-Vshare and various Program Products for DBA and Users.
• Resolved DBA and User problems, verify data integrity from image copies, VSAM Record Level Sharing (VLS) manage performance and DASD usage.
• RACF-V18 installation and Security Administration. Trained Programmers, Users and monitored access pattern and violations during implementation.
• Supported multiple CICS regions and resolved Programmer and User problems. NCP generation and VTAM definition support for USA and Europe maintained.
• Implement and maintained Program Products (CICS, DL/1, SPC, OS/2, CM/2, GENTRAN, SUPERTRACS/MAILBOX, TPX/NETX, VTAM, NCP).
• Operating System installation and maintenance (MVS/XA, MVS/ESA) with JES/2, DFP (HSM, DS, DSS, EF), RMF, MICS and BEST/1. Monitored system performance and projected usage for future upgrades.
• As Project Manager, planned and coordinated the efforts of system support staff. Responsibilities included MVS, VM, DOS and related program products on a 3033 and 4341 CPU(s). Responsibilities included implementation of software and improved maintenance methodology.
• Installation and maintenance of MVS/SP1, DL/l, CICS and related program products.
• Problem resolution and user interface.
• Configuration planning.