Senior Audio-Visual Technician Resume

SUMMARY:

Experienced in Information Technology with a focus in the field of Audio Visual. Advanced ability to set up event and office components, including business and home entertainment products. Background in management and retail sales.
Information Technology Audio Visual
Video Conference Microsoft Teams System Installation

PROFESSIONAL EXPERIENCE:

Confidential

Senior Audio-Visual Technician

Responsibilities:

Project coordination. (Quotes and installation)
Supervised Cisco unit operation and cloud meeting creation.
Worked with various venders on room design and ease of use.
Provided White Glove service to senior leaders and officers
First handedly configured and installed several models of Cisco equipment.
Trained support staff on conference room operation and video conference set up and execution.
Tracked and provided reports of condition of equipment on site.
Provided upgrade justification reports for improvement of audio visual and video conferencing infrastructure.
Supported daily audio-visual needs. (Presentation setups, computer troubleshooting, etc.)

Confidential

Technical Support Analyst

Responsibilities:

Tracked and provided reports of condition of equipment on site.
Provided upgrade justification reports for improvement of audio visual and video conferencing infrastructure.
Worked extensively Office 365 with Skype for Business (Lync).
Windows 10 PC imaging and data transfer.
Asset assignment (Laptops, phones, etc.)
GE Digital - Premium Audiovisual Support
Installed and configured Skype Room Systems (SRS).
Project coordination. (Quotes and installation)
Supervised Cisco unit operation and cloud meeting creation.
Worked with various venders on room design and ease of use.
Provided White Glove service to senior leaders and officers
First handedly configured and installed Cisco equipment.
Trained support staff on conference room operation and video conference set up and execution.
Tracked and provided reports of condition of equipment on site.
Provided upgrade justification reports for improvement of audio visual and video conferencing infrastructure.
Worked extensively with Skype for Business (Lync).
Supported daily audio-visual needs. (Presentation setups, computer troubleshooting, etc.)

Confidential

Audio Visual Technician

Responsibilities:

Assisted with the set - up and execution of daily video conferences
Supervised Polycom RMX 1500 operation and virtual meeting creation.
Physically monitored video conference call analytics.
Created documentation on legacy video conference rooms.
Worked extensively with Skype for Business (Lync).
Trained Tier ll Desktop support staff on conference room operation and video conference set upand execution.
Tracked and provided reports of condition of equipment in the United States and internationally.
Provided upgrade justification reports for improvement of audio visual and video conferencing infrastructure.
Worked with various venders on room design and ease of use.
Supported daily audio-visual needs. (Presentation setups, computer troubleshooting, etc.)

Confidential

Audio Visual Technician

Responsibilities:

Supervised the operation of the screening room - including trouble-shooting, scheduling, maintenance, etc.
Assisted with the set-up and execution of daily video conferences.
Worked directly with various vendors regarding installation, lay-out and repair of in-house equipment.
Worked directly with clients in support of audio visual set-ups both on and off campus.
Aided as needed with intranet web streaming.
Extensive experience with audio visual equipment. A wide range of television types, brands, and models. A wide range of projector types, brands and models.
Extensive experience with standard and non-standard home theatre equipment. (game systems, media players, Wi-Fi enabled devices, and experimental devices)
First person experience with HDCP (High Definition Copy Right Protection) protocol.
First person experience with HDMI 2.2 protocol.
Extensive experience with standard to large scale meeting equipment. (sound mixer, large speakers, microphones, etc.)
Trained and tested managerial staff in the policies and procedures associated with 35mm film projection. Traveled extensively within the North Metro Atlanta area.