SUMMARY:

• I’m a professional EHR consultant with years of experience. Currently seeking an opportunity ideally within the Healthcare Industry to utilize my skills in providing support to physicians, Nurses, clinical and non - clinical staff and other healthcare personnel, with the use of EMR software solution.

TECHNICAL SKILLS:

Technology and Tools: EPIC Credentialed (Radiant/ Cupid, Ambulatory, Cadence, ASAP) CERNER (Power - Chart, Path-Net, ED launch Point) Athena, All-script, McKesson, Meditech Dragon, On-base Microsoft Word, Excel and Power point Proactive team player with negotiation and conflict management skills Resourceful ability to work under little or no supervision Effective communication skills and good customer service skills

PROFESSIONAL EXPERIENCE:

Epic Radiant/ Cupid Trainer

Confidential

Responsibilities:

• Delivered classroom to all staff in the radiology department in the implementation of Epic modules.
• Teamed up with lead designer to update program documents for trainer and students.
• Contributed in the optimization of technologist's workflow, design, and system functionality.
• Provided support and to Radiologist, cardiologist, IR nurses, IR techs, Technologist, Vascular Techs, Managers and front desk personnel
• Assisted in resolving support issues during go-live and communicated with staff to ensure a swift resolution.

Epic Radiant/ Cupid Consultant

Confidential, GA

Responsibilities:

• Provided elbow support to physicians and nurses for Radiant and Cupid
• Assist in placing Ancillary orders for procedures.
• Assisted Technologist in order entry and mammography screening.
• Assisted Technologist on how to document LDA
• Provided support and to Radiologist, cardiologist, IR nurses, IR techs, Technologist, Vascular Techs, Managers and front desk personnel
• Provided elbow support to IR nurses on how navigating through the sedation navigators, pre-op, intra ops, and post ops documentation, data validation, meds administration, docs, flow sheet, LDA capturing, IV, supplies etc.
• Supported and assisted physicians on viewing Confidential t by systems and departmental list, physician orders, med orders, signing and releasing orders, preparing notes and study review using smart sets, creating smart set and links.
• Worked with Radiologist on protocoling, reading, recording, assigning, ordering, and signing off on procedures on their work list and

Epic Trainer Ambulatory

Confidential, Atlanta, GA

Responsibilities:

• Trained Physicians, Nurses, Pharmacy, Pharmacy Tech, Front Desk, Schedulers
• Trained and Supported all levels of medical staff including Physician, Nurses, and Technicians on Epic's Electronic Medical Records Software in Ambulatory work flow, Go-live
• Triaged incoming and outgoing, Triage on all modules elbow to elbow support across all epic modules
• Acted as the Liaison between end users and command center regarding issues such as security assesses, workflow design, and clinical documentation while providing problem resolutions.
• Troubleshoot and report any error messages, printing issues, security problems, and enhancement suggestions
• Tracked, updated, and resolved issues with the system or any / all application questions
• Answer questions posed by end users as they use the system and serve as primary resolution point for all issues regarding Ambulatory and cadence

Epic Radiant/ Cupid Trainer

Confidential, Hospital, TX

Responsibilities:

• Delivered classroom to all the Radiology Modality staff in Epic System
• Worked with clinic managers and staff to understand critical compliance issues with the electronic medical record to customize efforts.
• Assisted in creating Radiant curriculum, PowerPoint presentations, and tip sheets, procedures to deliver services in classroom, and facilitate go-live efforts.
• Assisted in examining workflow, developed and edit lesson plans, outlines, and relevant classroom materials
• Provided support and to Radiologist, cardiologist, IR nurses, IR techs, Technologist, Vascular Techs, Managers and front desk personnel
• Trained and educated X-ray, MRI, CT, Ultrasound Technologists, IR Technologists, IR Nurses, and IR Physicians.
• Assisted in resolving support issues during go-live and communicated with staff to ensure a swift resolution.

Ambulatory Trainer

Confidential, NC

Responsibilities:

• Trained end users in several departments on module and Ambulatory
• Trained and Provided elbow support for front desk staffs on how to register and schedule Confidential t
• Trained and Provided assistance to clinicians on the use of Notes
• Trained end user’s A in placing Ancillary orders for procedures and documenting LDA
• Assisted Technologist in order entry and mammography screening.
• Provided elbow support to IR nurses on how navigating through the sedation navigators, pre-op, intra ops, and post ops documentation, data validation, meds administration, docs, flow sheet, LDA capturing, IV, supplies etc.
• Worked with Radiologist on protocoling, reading, recording, assigning, ordering, and signing off on procedures on their work list.
• Work closely with the implementation and the application teams during the go-live process.

Epic ASAP Consultant

Confidential, MA

Responsibilities:

• Provided elbow support for various physicians and nurses in several departments
• Demonstrates advanced Ambulatory workflow (Provider, Nursing, ADT, medication administration and other Orders workflows.
• Provided primary Go-Live support for a Doctor and staff in the clinic to integrate Epic into their workflow and report issues to a command center and monitor status for resolution

Confidential, Waterford CT

Responsibilities:

• Provided elbow support for various physicians and nurses in several departments
• Demonstrates advanced workflow (Provider, Nursing, medication administration and other Orders workflows.
• Support providers in documenting their notes.
• Proactively troubleshoots workflow issues and report any technical issues to command center
• Provided support as well as escalate unresolved user issues to command center for timely resolution.
• Handled and Managed Medicare Confidential t’s length of stays
• Assisted the Nursing Departments administrative duties.

Cerner Ambulatory Consultant

Confidential, SC

Responsibilities:

• Provided elbow support for various physicians and nurses in several departments
• Demonstrates advanced Ambulatory workflow (Provider, Nursing, Front office, medication administration and other Orders workflows.
• Support providers in the use of Dynamic documentation, and to set up and utilize smart-phrase.
• Proactively troubleshoots workflow issues and report any technical issues to command center
• Supported the nurses on how to complete standard nursing documentation using Power chart.
• Provided Physicians with elbow support documenting their Power-Chart, as well as escalate unresolved user issues to command center for timely resolution.

Epic Radiant/ Cupid Trainer

Confidential, WI

Responsibilities:

• Delivered classroom to all staff in the radiology and cardiology department in the implementation of Epic modules.
• Teamed up with lead designer to update program documents for trainer and students.
• Contributed in the optimization of technologist's workflow, design, and system functionality.
• Provided and go-live support for about 40 MRI, CT, Ultrasound, X-ray, and Nuclear Medicine Technologists, 3 IR Nurses, and Radiologists on Epic software.
• Assisted in resolving support issues during go-live and communicated with staff to ensure a swift resolution.
• Provided support and to Radiologist, cardiologist, IR nurses, IR techs, Technologist, Vascular Techs, Managers and front desk personnel
• Assisted in resolving support issues during go-live and communicated with staff to ensure a swift resolution.

Confidential, CA

Responsibilities:

• Provide Go-Live support for Cedars-Sinai Health System Epic In Confidential t LA Ca.
• Supported Providers, Nurses and medical assistance with Epic upgrade.
• Provide Go-Live support and consulting for Epic In- Confidential t unit(s) with their use of EPIC software
• Assisted nurses and clinical staff on their workflow assessments in the Med Surge department
• Maintain updated knowledge of application system, interfaces and their processes
• Coaching of circulating nurses on their workflow assessments
• Maintain update knowledge of application system, interfaces and their process

Epic Radiant Trainer

Confidential

Responsibilities:

• Trained Physicians and ancillary staff in navigating through Epic
• Trained Radiant Technologist to the Epic system
• Assisted in ensuring equipment is in operable and ready to use condition by performing basic vital signs, calibrations and tube warm-up procedures.
• Execute non-invasive course of actions (i.e. ultrasound images, etc.) to provide elbow assistants to physicians to execute their procedures correctly.
• Assisted in evaluating images by verifying the quality and ensuring that the area in question is included for accurate diagnosis.