Office Services Coordinator Resume

SUMMARY

TECHNICAL SKILLS

Software Expertise: MS Outlook, Word, Excel, Access and PowerPoint

PROFESSIONAL EXPERIENCE

Confidential

Office Services Coordinator

Responsibilities:

Coordinated facilities management. Maintained calendars for conference rooms. Arranged catered meetings. Coordinated services for senior management in the international corporate headquarters. Reviewed and edited submissions for company newsletter. Took and distributed minutes for international conference calls. Answered multiple line phone system. Organized conference calls. Processed documentation for international and domestic shipments. Made travel arrangements. Purchased supplies and managed petty cash fund. Assisted senior executives and their staff with projects as assigned.

Confidential

Assistant to the Vice President of Sales

Responsibilities:

Provided general administrative support. Managed calendar, contacts and filing systems. Compiled expense reports. Prepared presentations. Wrote letters and memos. Scheduled meetings. Made travel arrangements for sales management group. Planned quarterly sales management conferences. Organized trade shows for regional branch offices. Created agendas for biweekly conference calls. Designed meeting planning forms. Documented procedures. Provided Notary Services. Worked on special projects as assigned.

Confidential

Administrative Assistant

Responsibilities:

Purchased lab equipment and supplies for engineering group. Reconciled credit card statements. Made travel arrangements. Scheduled meetings. Shipped equipment and supplies overseas. Trackedlaboratory equipment expenditures, Processed contracts and Statements of Work for Laboratory Instrument Support group. Provided general administrative support.

Confidential

Assistant

Responsibilities:

Provided administrative support to two Vice Presidents: maintained calendars, contacts and filing systems, handled customer correspondence, provided notary services, made travel reservations, managed conference room schedules, planned meetings, managed projects, trained employees, wrote procedures, tracked product return data, purchased furniture, coordinated supply and service vendors.

Confidential

Administrative Assistant

Responsibilities:

Provided administrative support to senior management. Worked in Accounts Payable while in start - up phase, providing training and coordinating payables workload. Reconciled accounts. Completed Sales and Use Tax Audit.

Confidential

Customer Service/Sales Support Specialist

Responsibilities:

Worked with Sales Reps to help develop and support effective lab and physician relationships. Notified physicians and labs about rejected specimens. Handled inquiries regarding delivery of test results. Worked with management and IT to develop immediate result delivery solutions. Helped identify requirements for new customer relationship management software. Assisted clients with supply orders. Sent marketing brochures to parties interested in the NMR LipoProfile test. Designed client satisfaction survey and reported results to management. Developed marketing materials inventory tracking system.
Ensured adequate marketing material supplies were maintained. Evaluated effectiveness of physician education program for management.

Confidential

Customer/Technical Support Representative

Responsibilities:

Provided technical and instructional software support to clients. Supported software used by financial planners and investment consultants across the U.S. Trained new Möbius reps to use and support Möbius software and to trouble shoot technical issues in the field. Coordinated client satisfaction surveys. Initiated the concept, and personally manned the hours, to provide support to West Coast customers. Reported call statistics to management as needed. Assisted sales team with marketing initiatives. Tested new software releases.

Confidential

Sales Assistant

Responsibilities:

Responsible for lead fulfillment. Tracked marketing campaign effectiveness. Created and maintained sales/marketing administrative procedures manual. Trained new assistants. Maintained client and prospect database.