SUMMARY:

• Citrix Administrator with Over 7 years of experience in Citrix/ Virtualization/ VMWare/ Windows platform.
• Experienced with different varients of Citrix Xenapp 5.0/6.5,7.6,7.14 and Xendesktop5.0/5.6/7.6 Provisioning Services 5.6/7.1
• Configuring Meta Frame Presentation Server Policies, Load Management and Printers.
• Installing Citrix Meta Frame Presentation server 3.0, 4.0 & Xenapp 4.5,5.0,6.5,7.6 parts and manage the farm through Presentation Management Console.
• Experience on Installation of Citrix Infrastructure on CLOUD i.e AWS and Google Cloud.
• Designed and deployed a Xenapp Proof of Concept (POC) environment on Google Cloud to evaluate the benefits, performance and scalability of Windows 2016 hosted virtual Applications which are Standalone.
• Configured multiple Citrix Instances on AWS and Hosted applications to users.
• Virtualized the applications using Citrix Streaming Profiler and Microsoft App - v.
• Configured, troubleshoot and monitored core services such as Active Directory, TCP/IP, DNS, WINS, DHCP and group policy.
• Enabling Web Access and Securing the Published Applications and Content.
• Good knowledge of customizing Citrix web Interface/storefront.
• Extensive experience with Citrix XenApp, Microsoft Server OS, Citrix Provisioning Services, and XenDesktop.
• Responsible for installing in-house and 3rdparty applications on Citrix Terminal Servers and publishing to users through Citrix App center/Delivery controller/Delivery console (AMC Center).
• Implemented XenApp and XenDesktop and using Citrix Provisioning Service.
• Experienced in ESX Architecture, guest OS installation, setting up of VM priorities, Cloning, Templates, and Snapshots.
• Experience in Windows clustering Administration and troubleshooting.
• Knowledge of maintaining Business Continuity and performing Disaster Recovery (DR) using VMware Site Recovery Manager (SRM).
• Involved in Managing, Installing, and Supporting Windows Servers 2003/2008 R2/2012 R2.
• Package, arrange and install MSI bundles on Citrix Presentation Server 4.5 Farm.
• Working experience on VBscript and Powershell Scripts.
• Administering Netscaler secure gateway internally and externally.
• Monitoring Citrix server’s health by usingCitrix EdgeSight and Edgesight Director and troubleshooting issues regarding Edgesight reporting.

TECHNICAL SKILLS:

Servers: IBM, Dell Power edge.

Operating Systems: Windows Server NT/ 2000/ 2003/2008/2012, 2016, LINUX 9.0, Enterprise Linux 3.0

Storage: EMC, NAS, HP SAN, HP external DAS.

System Monitoring: HP Open View Operation for Windows, IBM Director 5.2.4 and IBM Director 6.1.

Database: MS SQL Server 2000/2005/2008/2012

CRM Tools: HP Service Desk, BMC Remedy, Service now

Network Services: WINS, DNS, DHCP, FTP,IIS, Terminal service

Directory Services: AD ( Active Directory)

Packaging: Citrix Presentation server 4.0, XenApp 4.5/5.0/6.0/7.14, Wise package studio 6.0, Microsoft AppV 4.6, Xenapp 4.5/5.0

Virtualization tools: VMware ESX server, MS Virtual server, MS Virtual PC, VMware vSphere 4.x/5.x

Security Products: Symantec Antivirus, Scan Mail for MS Exchange, McAfee Anti-Virus.

Backup Tools: VERITAS Backup Exec for Windows servers & Exchange Server and NT Native Backup, TSM, VMware Image level backup using VADP and VDP.

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

Citrix Administrator

Responsibilities:

• Researched new technologies and determined needs of customer based on roadmaps and user requests.
• Managed multiple projects, from application upgrades to Citrix upgrades.
• Implemented a meeting every week between Citrix Team and Applications team for project management and organization.
• Responsible for administering and supporting applications in 350 Citrix server environment onWindows Server 2003/2008/2012 R2.
• Experience on Installation of Citrix Infrastructure on CLOUD i.e AWS and Google Cloud.
• Designed and deployed a Xenapp Proof of Concept (POC) environment on Google Cloud to evaluate the benefits, performance and scalability of Windows 2016 hosted virtual Applications which are Standalone.
• Configured multiple Citrix Instances on AWS and Hosted applications to users.
• Provided 24/7 oncall support.
• Coordinated with the various applications teams and deployment of new environment, installation, configuration and maintenance.
• Involved in migrating citrix environment from 6.5 to 7.6 and storefront 3.0.
• Worked on Resolving the Incidents raised in HP Service Manager.
• Designed and deployed a VDI Proof of Concept (POC) environment to evaluate the benefits, performance and scalability of Windows 2008 hosted virtual desktops.
• Managed and assisted all phases of project - scoping, design, deployment, testing, rollout, user support, and documentation.
• Resolve various issues such as Windows Policies, Application licensing, RDP and ICA.
• Coordinate with various departments regarding production issues.
• Created documentation for server builds and Citrix applications installations.
• Troubleshooting Citrix application related issues, Printer issues, Citrix Resource manager issues etc.
• ImplementedQuarterly patchesto the Servers Suggested by Microsoft.
• Working with troubleshooting toolsCDF Trace,PROC MON.
• Monitored Citrix server’s health by usingCitrix EdgeSight and Edgesight Director.
• Review the Event logs for errors and troubleshoot accordingly.
• Defining group permissions and creating local and global groups with account policies using Enterprise Administrator. Creating user rights and defining local and roaming profiles.
• Working experience on VBscript and Powershell Scripts.
• Responsible for trouble tickets created by users and application support team from various locations and also worked with Citrix support in case of complex issues, working closely with business units inside the organization to deploy applications on Citrix servers.
• Administering Netscaler secure gateway internally and externally.

Confidential, Richfield, MN

Citrix Administrator

Responsibilities:

• Responsible for administering and supporting applications in 500 Citrix server environment onWindows Server 2003/2008/2012 R2.
• Provided 24/7 oncall support.
• Coordinated with the various applications teams and deployment of new environment, installation, configuration and maintenance.
• Involved in migrating citrix environment from 5.0, 6.5 to 7.6 and storefront 3.0.
• Stayed abreast to new Citrix technologies with training and whitepapers.
• Engaged with Architecture to ensure Citrix technologies are enterprise scalable.
• Documented engineering and build process of existing and new implantations.
• Engineered and approved Citrix life cycle matrix.
• Built and maintained service books for service offering.
• Worked on Resolving the Incidents raised in Service now.
• Responsible for installing in-house and 3rdparty applications on Citrix Provisioning services and publishing to users through Citrix App Center and Citrix Studio.
• Troubleshooting Citrix application related issues, Printer issues, Citrix Resource manager issues etc.
• Administered Citrix provisioning services console 7.1.
• ImplementedQuarterly patchesto the Servers Suggested by Microsoft.
• Working with troubleshooting toolsCDF Trace,PROC MON.
• Monitored Citrix server’s health by usingCitrix EdgeSight and Edgesight Director and troubleshooted issues regarding Edgesight reporting.
• Creating a test Environment for Production Team to test their applications performance in citrix.
• Design, implement and maintain VMWare and based infrastructure.
• Review the Event logs for errors and troubleshoot accordingly.
• Administering 3000 xendesktops and troubleshooting the issues related to them.
• Defining group permissions and creating local and global groups with account policies using Enterprise Administrator. Creating user rights and defining local and roaming profiles.
• Working experience on VBscript and Powershell Scripts.
• Responsible for trouble tickets created by users and application support team from various locations and also worked with Citrix support in case of complex issues, working closely with business units inside the organization to deploy applications on Citrix servers.
• Administering Netscaler secure gateway internally and externally.

Confidential, Houston, TX

Citrix Administrator

Responsibilities:

• Responsible for administering and supporting applications in 200 Citrix server environment onWindows Server 2003/2008.
• Responsible for Terminal server builds and Citrix Xenapp server deployments in both Physical and virtual environments.
• Provided 24/7 Production support for Citrix environment.
• Coordinated with the various applications teams and deployment of new environment, installation, configuration and maintenance.
• Created worker groups, configure Citrix XenApp policies, Created load evaluators to manage and use Edge-Sight server,TCP view etc. to figure out the root cause of the critical issues and troubleshoot them.
• Installed and configured citrix xenMobile.
• Responsible for installing in-house and 3rdparty applications on Citrix Terminal Servers and publishing to users through Citrix Delivery console (AMC Center).
• Configured, troubleshoot and monitored core services such as Active Directory, TCP/IP, DNS, WINS, DHCP and group policy.
• Administered Citrix provisioning services console 6.1 and 7.1.
• Installed and configured Citrix XenApp 6.5, published applications, created worker groups, Configure XenApp policies including printing and workspace control for 500 users on windows server 2008/2008R2/2012 R2.
• Installed, Configured, maintained and troubleshoot Citrix presentation server 4. 5/5.0 on windows server 2008/2008R2/2012 R2.
• Design, implement and maintain VMWare and based infrastructure.
• Responsible for trouble tickets created by users and application support team from various locations and also worked with Citrix support in case of complex issues, working closely with business units inside the organization to deploy applications on Citrix servers.
• Evaluate, test, deploy and maintain VMWare software and upgrades.
• Manage and maintain Citrix Presentation Server 4.5 Farms and also plan, test, install, configure and manage different applications.
• Troubleshooting Citrix application related issues, Printer issues, Citrix Resource manager issues etc.
• Created load evaluators according to organizational requirements.
• Configured Web Interface for users to launch published applications for multiple domains.
• Resolved various changes and issues in LAN/WAN and DNS infrastructure which resulted in minimal network and system interruption.
• Virtualized the applications using Citrix Streaming Profiler and Microsoft App-v.
• Working experience on VBscript and Powershell Scripts.

Confidential

Citrix Administrator

Responsibilities:

• Worked in an environment of 50+ servers, 500+ user base & more than 100 various applications.
• Packaged various applications per specs provided by client to Windows XP desktop environment.
• Managed resources on the Citrix Environment.
• Interacting with business users for gathering the requirements for on boarding the applications toCitrix Servers.
• Installing, configuring and administeringWindows2000/2003 servers.
• Worked onVMWareworkstation to test the packages and related tasks for package building.Tested and debuggedMSIpackages to make sure that they function properly for all users on the managed XP platform.
• Worked on Registry to debug invalid entries.
• UsedVB Scriptsfor pre-install and post-install software packaging and to automate/schedule the tasks.
• Providing users with accessrights and permissionsfor accessing the applications.
• Worked withActive DirectoryConfigurations in domain including +1500 users.
• Administered and setup print servers inWin2000/2003 server.
• Maintained and supportedMicrosoft SQL Server 2005.
• Creating user rights and defining local and roaming profiles.
• Installing of applications using Citrix Presentation Console on multiple servers.