Senior Information Technology Professional with strong project management skills plus extensive experience in the implementation and support of infrastructure services.

PROFESSIONAL EXPERIENCE:

Confidential, Hicksville, NY July 2009-Present

Manager/Consultant, Installation and Support Services

• Perform Microsoft Office SharePoint Server 2007 Capacity Planning assessments.
• Recommend hardware, drive space specifications, and operating systems for Microsoft Office SharePoint Server 2007 farm implementations.
• Setup, configure, and troubleshoot Microsoft Office SharePoint Server 2007, Microsoft Network Load Balancing, IIS 6.0, IIS 7.0, and Microsoft SQL Server 2008.
• Provide infrastructure support for various clients.
• Manage iSupport Remote Assist help desk.

Confidential,Brooklyn, NY March 2008-March 2009

Director of Information Technology

• Recommend and plan information technology to support and meet company objectives based on research and evaluation.
• Lead IT related projects from planning through execution.
• Directed the implementation of a new Point of Sale system and upgraded information systems via well-defined plans which included procedures, deadlines, and accountability.
• Implemented 43 store VPN tunnels to communicate with main office.
• Evaluated and implemented IT procedures and equipment for maximum efficiency along with $500,000.00 in realized cost savings.
• Developed data storage and recovery plan.
• Structure, lead, train, and develop IT staff for maximum effectiveness.
• Ensure security of all systems and prepare properly to allow expeditious recovery from problems.
• Stay abreast of trends and regulations to ensure effectiveness and compliance.

Confidential,New York, NY November 1997-February 2008

Information Systems Manager, Prudential Equity Group (2005-2008)

• Responsible for security compliance, anti-virus standards and patch management for server and desktop environments. Ran and analyzed reports, performed upgrades and ensured vendor owned servers met current Information Security standards.
• Implemented WhatsUp Gold System, which provided 24 x 7 monitoring, and downtime
• e-mail/pager notification of business unit servers and networks.
• Developed control processes for trading application implementations resulting in increased trading floor stability.
• Collaborated with Corporate Engineering group on engineering and implementation plan for new trading floor desktop platform.
• Planned and managed server operating system and hardware upgrades.
• Partnered with Corporate Project Office on server decommissions, separations of services and internal transfer of ownership of servers due to business unit closure.

Confidential,

Server Operations Manager, Prudential Corporate Technology Services (2003-2005)

• Managed all server activity for Prudential Financial in New York City.
• Responsible for all server implementations, upgrades, moves, and security compliance.
• Managed a staff of seven.
• Handled separation of servers between retained Prudential business units and Wachovia resulting from sale of Prudential Securities to Wachovia.
• Migrated servers to new Communications room.
• Upgraded Wintel server operating systems from NT 4.0 Server to Windows 2000 Server.
• Migrated server backups from silo tape backup system located in New York Data Center to tape backup systems located in both the New Jersey and Pennsylvania Data Centers.

Vice President, Information Technology Manager, Prudential Securities (2001-2003)

• Responsible for Prudential Securities Home Office and Branch servers, managed a staff of seven.
• Managed Desktop and Network Operations at Seaport Plaza facility, managed a staff of ten.
• Upgraded Cisco network switches on all user floors.
• Directed Desktop and Network Operations activities for the Home Office desktop restacking project, relocated 1,000 users between buildings, shut down building and associated 10 floors.
• Partnered with Corporate Server team on server migrations from New York Data Centers to both the New Jersey and Pennsylvania Data Centers.
• Coordinated file server migrations from Novell to Windows Platform.

Associate Vice President, Desktop Support Manager, Prudential Securities (1999-2001)

• Managed desktop support team responsible for several business units, managed a staff of six.
• Responsible for managing desktop projects, including Y2K desktop activities and migration from
• Lotus CC Mail to Lotus Notes.
• Project managed desktop rollout of 1,000 desktops for IT and other divisions.
• Developed staging processes for the Home Office Configuration group, resulting in streamlined desktop implementations for the firm.

Assistant Vice President, Trading Support Supervisor, Prudential Securities (1998-1999)

• Supervised trading support group for the Equity, Fixed Income and Commodity divisions.
• Managed a staff of four.
• Interacted with vendor, distributed technology and market data group on problem resolution.
• Introduced trouble resolution ticketing system to team.

Desktop Support Specialist, Prudential Securities (1997-1998)

• Responsible for desktop security compliance activities for Home Office complex.

Confidential Institute of Technology, New York, NY
Confidential in Electrical Engineering.

• Hardware: Knowledge of PC desktop/laptop and server hardware (Dell, HP, IBM),
• HP Print Server Appliance, Barracuda Spam Firewall 300,
• WatchGuard Firebox Core X1250e, WatchGuard Firebox Edge X10e,
• Epson TM88IV Thermal Receipt Printer, Zebra LP 2844 Thermal Barcode Printer,
• Avery AP 5.4 Thermal Barcode Printer, Ingenico i6550 Credit Card Payment Terminal
• Operating Systems: Network Server:

Microsoft Hyper-V Server 2008 R2, Microsoft Windows Server 2008 R2, Microsoft Windows Server 2008, Microsoft Windows Server 2003, Microsoft Windows Server 2000, Microsoft Windows NT 4.0 Server

Desktop PC:Microsoft Windows 7, Microsoft Windows Vista, Microsoft Windows XP Professional, Microsoft Windows 2000 Professional, Microsoft Windows 95/98/ME, Microsoft Windows NT Workstation 3.51 & 4.0, Microsoft Windows 3.1 / 3.11, MS-DOS

Software: Microsoft Office SharePoint Server 2007, Microsoft Office Suites, Microsoft Project, Microsoft Outlook, Microsoft Exchange, Microsoft Visio, McAfee VirusScan, WatchGuard System Manager, WatchGuard Mobile VPN, Symantec Ghost, Symantec Enterprise Security Manager, Ipswitch WhatsUp Gold, Remedy, Lotus Notes, Reuters Plus, Celerant Command Retail Point of Sale System, UPS WorldShip

Networking:

LAN: Ethernet, Token Ring, Remote Access Services

WAN: Terminal Services, Modems

Protocols: TCP/IP (DHCP, WINS, DNS), IPX/SPX, NetBEUI, FTP, VPN,
NAT, WLAN (802.11a/11b/11g)