Entry Level Computer Tech Resume Nashville, TN - Hire IT People

OBJECTIVE:

SUMMARY:

Networking
Computer Assembling and Maintenance
Troubleshooting Software and Hardware
WAN/LAN Technology
Ethernet Cabling Installation
Network Technology and Service Integration
Assemble/Disassemble PC s/Troubleshooting
Operating Systems/Software
Windows 2000/XP/Vista/7/8/8.1
Outlook 2007/10
Troubleshoot/Install
Linux OS
Microsoft word/PowerPoint/Excel
Provided of Computer Software & Hardware Devices
Hardware
Laptops/Printers/All - in-one units
USB
Routers/Modems/Servers
Installations/Upgrades
Expertise hands in troubleshooting of computer hardware related problems such as drivers, pc, and servers etc…
Strong Verbal and Personal Communicating Skills
Initiator/ Analyze Planning and Thinking

PROFESSIONAL EXPERIENCE:

Confidential, Nashville, TN

Entry Level Computer Tech

Responsibilities:

First pass repair tech/tester for all new and refurbished laptops.
Troubleshoot laptops for any hardware and or software issues.
Diagnose/reinstall software and hardware components as needed.
Assist teammates in repair and troubleshoot of gaming consoles, all-in-ones, and desktops.

Confidential, Lebanon, TN

Tear Down Tech

Responsibilities:

Tear down Confidential laptops, tablets, servers, and all-in-one systems.
Examine and scrap un-wanted parts within the systems.
Test all Confidential laptops for functionality of each component before being processed to tear down.

Confidential, Lebanon, TN

Operator 1

Responsibilities:

Confidential, Lebanon, TN

EMR Technician

Responsibilities:

Troubleshoot Confidential tablets hardware problems.
Identified hardware issues with Confidential tablets, repaired tablets to new.
Trained various employees on proper protocol for repairing tablets, input information into system, and troubleshoot hardware.
Tested tablets for hardware issues, documented each system, ensured functionality of each system before shipping.
Configured bios on various customers servers/check for cosmetic issues before being shipped.

Confidential, Nashville, TN

QC Inspector

Responsibilities:

Encoded Gift cards and verify correct encoding for cards to be shipped.
Ensure each box of cards was up to production standard before shipping.
Maintained and initialize test of encoding, and functionality of different cards.
Trained different employees on proper protocol for testing, encoding data on to cards.

Confidential, Lavergne, TN

Repair Technician

Responsibilities:

Troubleshoot and repaired internal hardware components on laptops and all-in-one units.
Trained new employees on proper hardware components and break/fix units.
Installed and updated software packages, configured new hardware.

Confidential, Nashville, TN

Helpdesk Tier1

Responsibilities:

Assisted government employees as well as civilian contractors with IT issues such as password resets and publishing credentials on Windows 7 and Windows XP.
Also, experienced in using Microsoft Outlook 2007 and 2010.
Trained employees on proper Help Desk support techniques and skills.
Documented Customer’s information for future s.

Confidential, Lavergne, TN

HP Computer Tech

Responsibilities:

Disassembly and reassembly of computers and all components
Quality control and Windows testing for computers, Kindle Fires, and Blackberry tablets
Responsible for troubleshooting and diagnosing computers, Kindles, and implementing subsequent remedies