Windows Help And Support Sde Resume
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SUMMARY:
- 15 years in Software Industry * Results Oriented * Familiar with the full SDLC
TECHNICAL SKILLS:
Technologies and Tools: C++ Azure Web, SQL, Event Hub XAML C# VBScript/Jscript SharePoint CSOM SQL HTML Win32 APIs XML/XSLT CSS.Net 4.5
PROFESSIONAL EXPERIENCE:
Technosoft
Confidential
Responsibilities:
- Completed an end to end app that used Azure ML called from a web service that used Azure notification Hub to send a message to a Windows Phone App. The App responded to the notification.
- Wrote a Web Service using the SharePoint CSOM to complete a SharePoint workflow.
- Completed Word and PowerPoint VSTO applications.
- Wrote a Windows 8 application called Code Breaker II that is available on the Windows Store with a rating of 4.5
Confidential
Insights Team SDE
Responsibilities:
- Developed Visual Studio for Office solution in C# allowing end users to use Excel as a front end to SQL Server
- Wrote SQL stored procedures to isolate UI layer
- Created EcoSysInfo, a C++ library used by all ADK assessments, the assessment console and performance analysts.
Confidential
WinS AT SDE
Responsibilities:
- Highest bug fix rate
- Instrumented code and generated SQM reports using SQL against the raw SQM pipeline resulting in real time feedback of app usage..
- Created the WinSAT assessment for the Windows Assessment and Deployment Kit (ADK) by writing a shim that allowed WinSAT to be used without violating the Windows layer map.
- Performed root cause analysis of performance and power issues generated by lab runs of the ADK and self - host of ARM devices.
- Collaborated on the driver assessment that finds driver issues on a system. Wrote the matching algorithm that matches hardware to drivers.
- Wrote a memory copy routine in ARM assembly used by WinSAT on ARM to measure memory throughput.
- Gathered data on CPU release dates and power then built a model to predict CPU performance for the next 3 years. Validated model with partner road maps.
Confidential
Windows Help and Support SDE
Responsibilities:
- Joined team as a managed code developer when the Longhorn "Reset" forced us to abandon all managed code. Needed to ramp up on C++, ATL and Win32. Within 6 months I owned the UI for the Windows Help system all in native code.
- Stayed on during reorg to keep some continuity in code base ownership. During Win7 cut application startup from 15 seconds to 3 seconds. Parallelized retrieval of offline and online help topics. The help client was showcased at the annual company meeting as an example of performance improvements in Windows 7. First team in Windows 7 to utilize the WEX performance lab and the PerfTrack process.
- Designed a global XSL and CSS system that substantially lowered localization costs and allowed the localization team to make last minute changes without touching code.
Confidential
Demo Developer
Responsibilities:
- Received Gold Star Bonus for PDC 2003 keynote demo to demonstrate ISV opportunities using Confidential, WinFS and Indigo.
- Our team logged over 200 bugs against the platform.
- Wrote HBR demo for the Longhorn Design Preview. “ The demos exceeded all my expectations and were critical in the success of the platform.” — Michael Wallent, General Manager of Windows Client Team
- Created stage and demos for the four most recent Confidential milestones on less than stable bits under tight deadlines. Demos used to evangelize to internal teams and industry leaders like Intel, Adobe, Macromedia, and Siebel.
Confidential
SDK Technical Lead
Responsibilities:
- Created 5' x 40' Confidential Object Model Diagram, which was instrumental as a psychological and political tool for establishing Confidential as a viable platform.
- Managed transition of 10,000 topics from the Web Workshop to MSDN(Utopia) architecture. Delivered on time with 100% functioning links, all topics represented in Table of Contents, and search results returning as expected.
- Wrote first totally automated TOC builder for SDK material, saving hundreds of hours of author maintenance and assuring correct metadata on all files.
- Provided intellisense for XAML editing in VS, enabling early adopters to get a quick start on Confidential development.
- Confidential is an excellent planner and he executes exceedingly well.” —Marilyn Johnstone, Manager of Confidential SDK Team.
Confidential
Dev, Test and Build Manager
Responsibilities:
- Managed team of 6 developers, testers and builders for Internet Client SDK.
- Project established the Inet schema as the documentation standard for the company.
- Successfully evangelized document build system across divisions.
- Confidential was very successful at fostering a sense of community among various groups. He made a lot of effort to focus on business goals and objectives and not get overly hung up on the pros/cons of specific tools.— PSDK Program Manager.
Confidential
SDK Tester
Responsibilities:
- Wrote system to cut document build times from 12 hours to one.
- Established a daily process for authoring, building and testing that dramatically cut bugs and improved author productivity.
- Confidential provided the top-down logistical engineering to actually get us into production. — Marilyn Johnstone, Manager of Internet Client SDK Team.
- Wrote test harness for Web Workshop content, organized monthly bug bashes, and eliminated hundreds of bugs.