Computer Network Technician Resume
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Newport News, VA
WORK EXPERIENCE:
Computer Network Technician
Confidential - Newport News, VA
Responsibilities:
- Systems are Unix and Windows based. Windows XP, 7, 8, 10, Server 2003/2008. Active directory permissions, add and remove users + logon script.
- Hardware, software and network support.
- Customer service, phone support and support thru Remote Assistance. Antispyware/antivirus support - Norton antivirus and Symantec Endpoint protection.
- Support for Office 2003/2007 - Email support Outlook, Outlook express and windows live mail. Network upgrades, configure/troubleshoot wireless routers and access points.
Network Technical Support
Confidential - Newport News, VA
Responsibilities:
- Fulfilling maintenance contracts for our accounting package. Systems are Unix and Windows based. Windows XP, 7, Server 2003. Hardware, software and network support.
- Customer service, phone support and support thru PCAnywhere and remote desktop. Antispyware/antivirus support - Norton antivirus and Symantec Endpoint protection. Support for Office 98/2000/2003 - Email support Outlook, Outlook express.
- Network upgrading, cabling, troubleshooting and repair. All HP Laser printers troubleshooting and repair.
- CRT monitor, dumb terminal and Okidata dot matrix printer repair.
Network Support Specialist
Confidential - Williamsburg, VA
Responsibilities:
- Network installation, upgrades and troubleshooting.
- PC hardware and software upgrades for home and businesses.
- Windows 98 and Email support - Outlook and Outlook express. Norton and McAfee antivirus support and virus removal.
- All HP Laser printers troubleshooting and repair.
Network Technical Support
Confidential - Newport News, VA
Responsibilities:
- Fulfilling maintenance contracts for our accounting package. Systems are Unix and Windows based. Windows 95/98. Hardware, software and network support.
- Customer service, phone support and support thru PCAnywhere. Antivirus support - Norton antivirus, McAfee.
- Support for Office 95/98 - Email support Outlook, Outlook express. Installing networks, coax cabling, troubleshooting and repair.
- All HP Laser printers troubleshooting and repair.
- CRT monitor, dumb terminal and Okidata dot matrix printer repair.
Computer Hardware Technician
Confidential - Hampton, VA
Responsibilities:
- Hardware support of all Confidential, monitors and Alps printers on base.
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