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It Manager/infrastructure Support Resume

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Lockport N, Y

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TECHNICAL SKILLS:

Network Operating systems: Windows Server 2003, 2008, and 2012 R2

Operating systems: Windows XP, Windows Vista, Windows 7, Windows 8.1

Software: MS Office, Ghost Solution Suite, Microsoft SQL Server, Microsoft Exchange Server 2003 and 2010, Blackberry Enterprise Server, Barracuda Spam Firewall, Netbackup, EMC Unisphere, VMware ESXi, Microsoft Hyper - V.

PROFESSIONAL EXPERIENCE:

Confidential, Lockport, N.Y

IT Manager/Infrastructure Support

Responsibilities:

  • Started in 2007 with a single Small Business Server and eventually migrated to a 2003 Standard domain for a growing company. Installed, configured and maintained Exchange server. Installed and supported Microsoft SQL server and maintained databases for customer information and source code for our software developers
  • Installed and maintained Terminal Server, VPN and OWA for remote users. Provide DNS/DHCP support. Provide end user support. Was part of a domain and email migration in 2009 when company was acquired by Confidential . Implemented acquisition/domain migration in 2013 in Minneapolis. Recently installed VMWare ESXi with EMC SAN and migrated physical machines to virtual.

Confidential, Buffalo, N.Y

Network Administrator

Responsibilities:

  • Designed and Supported Windows 2002 Active Directory network. Supervised and documented Procedures for help desk staff. Provided support and maintenance for Microsoft email system and Microsoft SQL Database server. Provided general desktop support for end users. Setup and supported Blackberry Enterprise server for Microsoft Exchange. Implemented backup and disaster recovery procedures. DNS/DHCP support. Supported Windows Terminal Server for remote users.

Confidential, Getzville N.Y

Technical Coordinator

Responsibilities:

  • Installed software and configure computers for classroom environment using Novell Netware, Windows NT, and Windows 2000 platforms. Repair, maintain, and upgrade approximately 100 student and end user machines throughout the facility. Implemented and supported Active Directory infrastructure including security and group policies. Provide automation using batch files
  • Novell Netware menus and login scripts in order to make installations faster and more efficient. Install network and telephone cabling. Implement and maintain nightly backup procedures. Provided support for Citrix Metaframe, Lotus Notes, and Microsoft Office. Setup Laptop computers for onsite, including high-end technical .

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