Senior Associate, IT Resume New York, NY - Hire IT People

SUMMARY:

Six years of experience as an IT Support Specialist committed to maintaining cutting edge technical skills and up - to-date industry knowledge with a goal of working in an environment where people use technology to be productive. Background includes managing an office of 50 people as the only point of contact for all IT and building related issues.

WORK EXPERIENCE:

Senior Associate, IT

Confidential - New York, NY

Responsibilities:

Implemented DFS-N and DFS-R on file servers for roaming profiles and to expand server capacity.
Local office contact for Windows issues.
Implemented Standard Windows image for all US desktops using Microsoft Deployment Toolkit and Windows Deployment Server.
Group Policy creation and maintenance
Windows Server Administration (Windows 2003, 2008, 2012)
Implantation of many automated tasks using PowerShell
Provide support to our managed services clients.

IT Associate

Confidential - Centerbrook, CT

Responsibilities:

Dedicated contact for all Windows, network and phone related issues.
Created standard image for all desktop computers using Ghost for Unix
Implemented Group Policies, Login Scripts, and security policies
Migrated 2003 Windows File server to Windows 2008R2
Implemented a Print server and used Group Policy to map users to printers per location
Implemented multiple network drives and used Group Policy to map users to allowed drives.
Implemented SpiceWorks Helpdesk solution
Implemented WSUS.
Introduced VMware Essentials to environment
Converted Physical machines to VM's to allow for a lower data center footprint
Verified that correct resources were allocated to each VM from host.
Implemented enterprise wide anti-virus solution
Configured VPN policy to use LDAP/Active Directory to authenticate remote users
Maintained all backups using CommVault, insuring any issues are immediately addressed.
Vendor Management, Hardware, software, and support license renewals.
Migrated Exchange to a hosted solution
Implemented VNC to allow for remote support
Created Scripts to automate daily tasks

IT Intern/ Windows Administrator

Confidential - Hartford, CT

Responsibilities:

Managed office of 50 users as the sole local contact for all IT and building related issues for 3 months.
Assisted in the implementation of Cisco phones to replace NEC phones.
NEC PBX administration
Assisted in implementation of Group Policies for local office
Deployed Software and policies with the use of Dell KACE
Packaged custom Microsoft add-in to be deployed as a .MSI using Visual Studio
Troubleshoot all PC issues
Handled helpdesk tickets
Implemented Windows 2008R2 file server
Implemented Read-Only Domain Controller
Migrated DHCP to new Windows 2008R2 server
Active Directory Administration- Create accounts, linking to Exchange as well as creating distribution lists.
Restructured local data center to allow for efficient maintenance.
Began process of upgrading users to Windows 7 while introducing folder redirection
Blackberry Server and handheld administration