SUMMARY:

• 16 years of industry experience, specializing in Confidential, VMware virtualization and EUC solutions. Christopher has a reputation of leading IT/IS deliverables for international corporations with thousands of users. He also has a verifiable history of providing 24/7 technical services in Virtualization, Cloud Computing, Confidential, VMware and VDI which maximizes efficiency, optimizes performance and saves revenue.

TECHNICAL SKILLS:

Confidential: XenApp XenDesktop Netscaler Provisioning Services (PVS) AppDNA UPM VMware: vCenter DRS vSphere versions 3.5 - 6.x vMotion VMware vROps HA

VDI: Assessment |Design |Deployment HIPAA/HITECH Compliancy DaaS vRealize Operations Microsoft Windows Server 2000, 20 Microsoft Active Directory 2008/2012 Cloud Computing VMWare Horizon View Disaster Recovery Multi-Tenancy Dell Foglight Symantec Endpoint Management Server, Solarwinds, ITIL/ITSM

PROFESSIONAL EXPERIENCE:

IT Consulting Firm, Virtualization Consultant

Confidential

Responsibilities:

• VMware Engineering - including, managing and troubleshooting vCenter, migrating vCenter windows version to appliance, provisioning storage from EMC VNX, managing vROPS server, utilizing VUM to update servers, created corporate Server 2012 template for server provisioning, assisting in planning the migration of vSphere environment to offsite datacenter, Hyper-v to VMware migration.
• Confidential Engineering - Managed several Confidential environments including versions 4.5, and 6.5. Designed Confidential migration plan to migrate from XenApp 6.5 to 7.6., Implemented Confidential monitoring tools and processes.
• Active Directory - Implemented AD management best practices, including optimizing DNS and DHCP, optimizing server IP strategy, correcting NTP time sync issues in both virtualized and physical server environments.
• Virtualization (General) - Managing the following hypervisors: vSphere, Hyper-V, XenServer. Designing process to migrate all virtualized servers to VMware vSphere.
• ITIL- Created server commissioning and decommission process. Managing server infrastructure change management process.
• Security - Working directly with Director of Information Security Confidential clients site to implement security initiatives and uncover security lapses in the infrastructure.

Confidential

Independent Virtualization Contractor

Responsibilities:

• Project - Implemented Confidential XenDesktop 7.6 with MCS, Storefront 2.6 and Netscaler 10.5.
• Project - Integrated Confidential Provisioning Services 7.6 and Netscaler 10.5 with XenApp 6.5 farm.
• Project - Implemented POC for VMware vRealize Operations Manager on vSphere 6.0
• Project - Upgraded vSphere ESXi/vCenter 5.5 to vSphere 6.0
• Project - Implemented Horizon View 6, XA 6.5 and Netscaler 10.5 Production Pilot in healthcare environment.

Confidential

Senior Technical Relationship Manager

Responsibilities:

• Monitored support requests to identify and resolve any recurring issues.
• Worked closely with sales, business account management, support and engineers to win new business, increase sales to existing customers and help meet customer technical needs.
• Coordinated issue management across experts in engineering, support and services for product issues, cases, escalations, resolutions and feedback
• Led regular review meetings with customers to discuss any issues or problems and provide reports to the other members of the account team.
• Supported an array of customers in different industries, such as Federal Government, Energy, Healthcare and Legal

Confidential

Cloud Computing Architect (Contractor)

Responsibilities:

• Provide engineering, architectural and administrative technical support for various clients with Confidential technologies, Virtualization, VMware, XenApp 5, 6.5, 7 and XenApp 5.6, 7.6, 7x
• Assisted in installation and configuration of VMWare 5.5 on SUN servers
• Performed over 100 P2V and V2V Migrations using VMware Converter
• Responsible for upgrading VMware Hosts and VM tools and virtual hardware using VUM
• Implemented VEEAM Backup and Recovery solution based on customers RTO and RPO objectives.
• Built Multi-Tenant Confidential Shared Hosted Desktop Desktop-As-a-Service Cloud environment on vSphere
• Designed and administered XenApp 6.5 including 2008R2 on VMware ESXi 5.5., Confidential Netscaler (AGEE VPX), Confidential User Profile Manager, Confidential XenDesktop 7.x VDI
• Implemented VMware View 5 Proof of Concept
• Oversaw cloud computing projects including designing and executing the implementation and migration of new software, leading a team of engineers and securing the infrastructure.

Confidential

Senior Confidential Engineer

Responsibilities:

• Oversaw Confidential Managed Services Best Practices and Standards Development Methodology Confidential implementation and installment
• Performed system diagnostics to locate and resolve outages, reduce network redundancies and maximize system availability
• Partnered with Confidential Engineers, IT Managers and Confidential application support specialist
• Executed technical tasks, hot fixes, updates, interfaces, integrations, migrations and installations

Confidential

Sr. Engineer/Virtualization Performance and Capacity Specialist

Responsibilities:

• Oversaw production support of Confidential MetaFrame, XenApp XP, 4.0, 4.5, and 6.5; Confidential Web Interface, Confidential Secure Gateway for over 9,000 users
• Saved $400K and improved productivity by leading the VMware capacity remediation project
• Optimized Confidential XenApp on VMware ESX, reducing support calls, improving stability and productivity
• Designed XenApp server maintenance procedures with automated server scripts and Confidential server deployment processes.
• Created Confidential Server Templates on VSphere platform.
• Analyzed and resolved VMware ESX technical problems and created monthly reports on capacity and Health assessments using both manual processes and using Dell Foglight.
• Led capacity planning and management efforts for VSphere environment’s (PROD and DR) consisting of 209 Hosts and 2784 VM’s, proactively defining resource replenishment schedule.

Confidential

Principle Windows DataCenter Support Engineer

Responsibilities:

• Monitored nightly operations of Windows server including virus protection, security, application management and server administration
• Managed Level-3 Confidential maintenance, Microsoft cluster testing and High-Availability failover
• Administered patches and security updates to servers via Shavlik NetChk

Confidential

Senior Consultant

Responsibilities:

• Managed 30 Confidential servers; environments Confidential 1.8, XPE, Presentation Server 4.0 and 4.5, Confidential Web Interface 4.6 and certified over 50 applications for Confidential deployment
• Migrated Confidential MetaFrame XP/4.0 to 4.5 in full production with stability and no downtime
• Resolved core environmental printing issues within Confidential by instituting Tricerat Screwdrivers
• Transferred local Confidential ICA files to accessing Confidential applications via Web Interface
• Supported VMware ESX 3.01 environment, HP ProLiant server hardware and WINTEL operations

Confidential

Engineer

Responsibilities:

• Oversaw production environment of XenApp 4.5 x64 with over 35,000 users and 3000 Confidential servers
• Migrated 300 Confidential Metaframe XPe servers to Presentation Server 4.5 x64 bit platform without downtime
• Improved server proficiency and utilization by migrating from Confidential 32 bit to 64 bit platform
• Implemented Presentation Server 4.5 on Dell blade server 1955, 64 bit OS

Confidential

Consultant

Responsibilities:

• Managed the support, implementation and reporting of Kroger’s Confidential XP enterprise environment for satellite remote access
• Implemented Confidential environment software packaging solution, server farm monitoring, Confidential Resource Manager reporting, eGInnovations Reporter, and EMCO Network Inventory
• Oversaw Confidential environment with Confidential MetaFrame XP FR3 Farm with 1600 concurrent production seats, 140 production servers, Load Balanced Web Interface (NFUSE) access servers
• Led the development, packaging, testing and publishing of MSI, MSP, and WFS application formats using Wise and Confidential Installation Manager n Confidential MetaFrame XPE farm

Confidential

Senior Engineer

Responsibilities:

• Redesigned the Confidential server platform with Server OS and Confidential application to increase operating platform security and stability
• Supported Confidential XP FR2 environment with 55 servers hosting over 100 applications
• Installed Confidential servers and created secure platform withW2K and terminal service for overseas staff

Confidential

Architect

Responsibilities:

• Oversaw Confidential and Windows IT infrastructure services, including support and lifecycle management
• Designed and led implementation of Confidential MetaFrame XPe to host aircraft maintenance software
• Administered load balance Confidential MetaFrame XP server farm on Windows 2000 terminal services in Novell NDS environment
• Led development, packaging, testing and publishing of MSI, MSP, and WFS application formats using Wise and Confidential Installation Manager n Confidential MetaFrame XPE farm