It Support Technician Resume
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SUMMARY:
- Experienced IT technician with over twenty years primarily in the financial markets and most recently the medical industry. With a long career history, I have demonstrated the willingness to learn new skills, provide support in international and high stress work environments, and the knowledge to support various operating systems, applications and business needs.
TECHNICAL SKILLS:
SKILLS: Active Directory, TCP/IP, DNS, SMTP, FTP, Event Manager, SCCM, Wireless Citrix Remote Desktop, WebEx, Service Now Ticketing System, Knowledge Base, MAC Support SNMP Network Monitoring, Registry Editing, Perl Shell Scripting, IT Service Management VPN, Telecommunications, WAN/LAN Routing, Infrastructure Design, Server/Client Support Unix, Linux, Cisco - Avaya Barracuda - Livingston Router and Switch Configuration, SAP BA FIX, CMS and X25 Protocols, Data Market Feeds, Trading Strategies and Concepts EPIC, Dragon Naturally Speaking, WebMD, Crystal Reports, Cognos, Kronos Allscripts, EHR
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