Computer Systems Manager Resume Brooklyn, NY - Hire IT People

SUMMARY:

A versatile and successful IT Manager with strong experience in IT infrastructure support, planning and deployment I have also played vital roles in large projects by serving as IT infrastructure liaison.
Enterprise IT infrastructure procurement and Windows Active Directory management deployment Windows AD group policy modeling
Enterprise storage solutionsService desk management
System and network administrationIT asset management
Infrastructure liaison for enterprise IT projectLinux system administration managementLegacy to cutting edge system migration
Network and System monitoring
Successfully managed a team of IT engineers to complete phase one of a complex pension system upgrade project which included enterprise wide data migration
Acted as infrastructure liaison for Confidential to manage the pension system upgrade project
Engineered and designed solutions to migrate legacy data of over one hundred thousand clients to the new state of the art solution powered by VMWare 5.0 ESX, Redhat Linux 6, Oracle Weblogic and Oracle 12.0 database solution
Successfully upgraded legacy Windows NT based domain to a state of the art Windows 2008 AD
Provided support to the application development team and managed the project to migrate all legacy applications to support Windows 7 and Windows 8.1
Revamped the service desk by implementing a new ticketing system powered by Microsoft SQL 2008
Saved the company $100,000 by researching and taking advantage of citywide enterprise license agreements
Leveraged small staff of IT service desk technicians by instituting automated procedures for maintenance and support for all IT infrastructure

PROFESSIONAL EXPERIENCE:

Computer Systems Manager

Confidential, Brooklyn, NY

Responsibilities:

Served as IT infrastructure liaison for Confidential IT projects. Provided project management services for large projects
Managed a team of IT engineers to manage, support, troubleshoot and maintain the environment including the service desk
Design and implement solutions to expand current infrastructure to facilitate new projects at Confidential using new state of the art technology such as Microsoft Hyper - V 2012 and VMWare ESX 5
Performed analysis for all servers, storage and enterprise desktops for IT auditing and IT software version control
Designed cluster based virtual server solutions with Microsoft Hyper-V and VMware ESX to consolidate infrastructure, reduce power cost and requirements
Designed and setup interfaces to other city agencies to securely exchange confidential data. The solutions included setting up SSH/SSL SFTP servers across different city networks
Monitored network and servers for support and maintenance using tools such as Microsoft SCOM, SCCM and Whats Up Gold
Performed system maintenance, patches and backup for all servers and storage devices using Microsoft SMS, WSUS and Symantec Backup Exec
Collaborated with IT management to develop RFPs and SLAs for vendor services
Provided level 3 support for all clients by troubleshooting VM access, SAN/NAS storage

Computer Operations Manager

Confidential, Brooklyn, NY

Responsibilities:

Troubleshoot server and storage issues using tools such as Whats Up Gold and Microsoft SCCM
Provide storage solutions for outstanding IT project needs based on HP Proliant servers and EMC storage devices
Setup backup and recovery procedures to ensure that the agency's data is securely backed up and vaulted using tools such as Symantec Backup Exec and CA Arc Serve
Manage the service desk to ensure quality of service and provided level 3 support for clients
Monitor the network and system for any outages or threats
Setup and deploy security solutions for desktops and servers including Symantec Endpoint Protection and Symantec PGP for secure data transfer
Provide solutions to clients requiring secure data transfer across city networks by designing new interfaces such SSL SFTPs and FTPS in collaboration with other city agencies
Setup and deploy a development and test environment for our application team that mirrors the production environment for future upgrades using new state of the art HP Proliant servers and EMC storage solutions

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Computer Systems Manager Resume

Brooklyn, NY

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