Mall Front Desk Representative Resume McLean, VA - Hire IT People

OBJECTIVE:

To obtain a full time job in office administration/customer service.

SUMMARY:

Assisted in item capture process and dispatched all in - clearing, branch proof of deposit and reject repair work in a timely and accurate manner. Performed receptionist skills and worked on data entry in various offices.
Answered telephones, greeted visitors, and entered data into computer files.
Experience in processing checks, correcting account numbers, routing numbers, serial numbers and amounts, making checks correct for balancing.
Experienced with detecting and reporting credit card and identity theft.Exceptional Microsoft computer skills
Work well individually and as a team player
Hard working and dependable

PROFESSIONAL EXPERIENCE:

Confidential, McLean, VA

Mall Front Desk Representative

Responsibilities:

Duties include renting out wheelchairs, selling and issuing gift cards, doing meal deliveries to office employees within mall property, picking up merchandise orders from stores to be delivered to guests’ homes.
Duties include offering friendly and helpful services at all times, working closely with security officers to share information and provide consistency of service property-wide, having a working knowledge of the merchandise available in the mall stores to direct customers properly. Have general knowledge of the local community and give directions to guest inquiring about places in the surrounding area. Additional task is answering questions to guest via text messaging on computer.
Assist Guest Service Supervisor and Security and Guest Service Manager with various tasks. Assist in coverage of the receptionist desk in the management office. Assist in counting cash deposits and organizing sales reports.
Reporting any fraud detection in credit cards.
Active in Volunteer for Fairfax.

Senior Teller

Confidential, Falls Church, VA

Responsibilities:

Made deposits for clients, greeted clients, cashed checks. Listened to and understood clients’ needs.
Referred clients to relationship bankers for good promotions and opening accounts.

Item Processing Associate

Confidential, Falls Church, VA

Responsibilities:

Work well with others, prepared and processed rejected items for reprocessing on low speed sorting equipment.
Prepare items for balancing, correcting serial, account, routing, and amount numbers. Keep personal information confidential.