Summary of Qualifications

Systems Engineer with 10 years experience in software development, project management and disaster recovery. Semiconductor manufacturing and financial services experience managing infrastructure technologies including: Wintel, UNIX servers, Cisco, WLAN and desktop. Strengths include managing timelines, ability to build credibility with stake holders and cross-functional teams.

Professional Experience

Confidential– (September 2009 – November 2010) - Solutions Engineering Planner II

• Responsible for IT infrastructure planning, relationship with project customer and project team supporting Canadian and US Card portfolios
• Implementation of firewall changes supporting applications across multiple lines of business
• Migrated and converted Access 2003 DB to SQL Server 2005 supporting customer facing survey application
• Allocation of technical resources to support network, storage, server, engineering and security efforts
• Coordination of release management for RFC/CO requests during change windows
• Support BigIP changes for https VIP modification to migrate CARD call center agents to new infrastructure
• Platform integration managing software developers and performance testing utilizing various technologies
• Collect data modeling requirements for DB2 changes on MVS mainframes supporting DB growth
• Coordinate implementation testing during off hours in a 24x7 production environment
• Ensure project management compliance standards through condition of satisfaction for service readiness
• Accountable for weekly reporting of assigned project efforts in flight to be review by Senior Management

Confidential – Richmond, Virginia (September 2002 – February 2009)
Sr. Systems Integration Specialist

• Senior Systems Integration Specialist for multiple enterprise technology projects leading data center, network security, Wintel and UNIX.
• Project management in a Lean Six Sigma environment ensuring corporate compliance of software standards for business modeling, defect management and statistical process control.
• Engage vendors to enhance software development compliance processes utilizing industry best practices.
• Responsible for project analysis, planning and capital presentation to executive staff.
• Development of new hire IT Planners/Integration Specialists and university interns through mentoring, coaching and technical instruction.
• Conduct business relationship meetings with vendors, customers and project stakeholders.

Operating System and Application Migration from HP-UX to Sun Solaris

• Created UNIX shell scripts to automate backup of critical file system data
• Prepared and deployed disaster recovery procedures resulting in 15% uptime improvement
• Managed test server environment for application testing prior to Production rollout
• Performed application analysis with Vendors to ensure deliverable met user requirements
• Conducted key user training for new application environment
• Created and maintained project schedule using MS Project
• Authored Excel score cards tracking day-to-day tasks
• Defined network topology and server infrastructure diagrams using Visio
• Prepared Capital Review documentation using MS PowerPoint and presented to Managing Director
• $250,000 Budget
• 6 month Project Life Cycle
• 10 Internal Resources
• 20 Sun E-250 Servers
• 6 Vendors across 3 time zones, responsible for facilitating meetings and project time lines
• Managed database tracking software defects in rapid development environment
• On call 24/7 support for 400 users including Engineering, Help Desk and Operations
• Project resulted in 1.2% defect reduction of human error and statisical process control calculations

Statistical Process Control Application and Infrastructure Implementation

• Collected key user requirements and forecasted deliverable dates for SPC application
• Purchased hardware and defined Service Level Agreements to support 24/7 operations
• Coordinated installation of Sun Solaris 6, Microsoft Windows Server 2003 and XP operating systems
• Installed and configured Trend Micro Office Scan anti-virus software
• Installation of 3rd party Statistical Process Control software on Sun Microsystems, Dell and HP hardware
• Configured Windows firewall rules for 3rd party software compatibility and network security
• Administration of Windows user accounts, groups and local group policy and local security settings
• Established SPC application tests with each vendor to confirm key user requirements and functionality have been achieved prior to Production deployment
• $200,000 Budget
• 6 month project duration
• 2 internal resources responsible for OS installation, network connectivity and security updates
• 6 vendors providing proprietary software support across Europe and Asia
• 2000 users able to perform statisical analysis of business performance, monitorning and process matching across business cluster
• Project enhanced time-to-market of products through shared best practices and process matching
• 4 stand-alone servers comprised of 1 Sun Fire V125, 1 Dell PowerEdge server and 2 HP Proliant ML370 servers

Manufacturing Quality Improvement Resulting in $15,000/Month Scrap Reduction

• Operations reported intermittent Production system issue resulting in scrap event
• Retrieved Production system log files and created meeting with Operations personnel involved with event
• Developed plan in MS Project, recruited human resources and communicated status to the organization
• Discovered race condition in sub-process of run scenario by replicating scrap event on staging system
• Organized meetings with Internal and External programmers to create patch for race condition
• Communicated solution to organization and coordinated downtime with Operations to implement patch
• Tested and verified race condition successfully resolved on Production system
• $850,000 Budget
• 6 Month Project Duration
• 2 Internal Resources for Coding and Implementation
• Managed 1 offsite vendor
• Solution adopted by Dresden, Germany facilities

Confidential – Richmond, Virginia (January 2000 – September 2002)
Systems Integration Specialist

Capacity Improvement Yielding $600,000/Month Revenue Increase

• Responsible for project planning, resource management, design and change implementation
• Negotiated and delivered vendor software and travel quotations to Purchasing for review
• Completed presentation materials and delivered quotations to Capital Review Board for review
• Facilitated kick-off meeting with with project team to present scope, timelines, roles and responsibilities
• Directed vendor resources according to design specifications for rapid development of solution
• Implemented Dev/QA infrastructure to support compliancy testing and evaluation for Production rollout
• Final implementation of solution delivered to Production on time with zero downtime
• $350,000 Budget
• 3 Month Project Duration
• 7 Internal Resources for Planning and Implementation
• 3 Vendors for Design, Testing and Analysis
• Revenue increase of $600,000 per month
• Solution adopted by international manufacturing cluster over 12 month period

Education

AAS Electronics Engineering

Technical Skills and Certifications

Operating Systems

Windows 2000/2003/NT/XP, UNIX, Linux, Solaris, HP-UX, OS/2

Servers/Workstations

Sun SPARC-5/E-250/V-125/Blade-1000, HP B-132,160/D-270, Proliant ML-370, Dell Power Edge

Databases

Access, MySQL, DB2, Lotus Notes, MS-SQL

Applications

SSH, Telnet, FTP, RPC, IIS, DNS, LDAP

Languages

IIS, Java, C, C++, Tcl/Tk, UNIX shell scripting, Python, Perl

Networking

TCP/IP, UDP, VPN, VoIP, Cisco routers/switches, Ethernet, BigIP, subnetting, DHCP, NIS, firewall,

Certifications

Six Sigma Green Belt

Training/Awards

Training:

• ITIL
• Clarity
• Sharepoint
• PMP Workshop – 35 hour course in preparation for PMP certification
• Lean Six Sigma Green Belt
• Crystal Reports
• C/C++ - Virginia Commonwealth University
• HP-UX Ignite
• Configuring Windows Vista Mobile Computing and Applications – 5116A
• Installing and Configuring the Windows Vista Operating System – 5115A
• Managing and Maintaining a Micorsoft Windows Server 2003 Environment – 2273B
• Implementing a Microsoft Windows Server 2003 Networking Infrastructure: Netork Hosts – 2276C
• Implementing, Managing, Maintaining a Windows Server 2003 Network Infrastructure: Network Services – 2277C
• Interconnecting Cisco Network Devices – ICND 1 and ICND 2
• UNIX shell, Awk, Sed, DOS shell, Tcl/Tk
• Sun Solaris, HP-UX, Linux
• Microsoft Office including Visio and Project
• Exchange Server 2003

Awards:

Outstanding Achievement Award For Customer Satisfaction
Technical Design Contribution Award 
Appointed Senior IT Planner to Technical Ladder For Leadership and Technical Expertise
Collaborative Award For Team Work and Dedication