SUMMARY:

• To obtain an Administrative Assistant position where customer care, bookkeeping, secretarial and general office skills will be fully utilized to contribute to office’s efficiency productivity and where I can offer great communication skills and expertise in performing secretarial and record - keeping tasks effectively.

SKILL:

• Type 50 WPM
• Proficient in Microsoft Word, PowerPoint and Microsoft Excel
• Phlebotomy
• Extensive ability to communicate effectively and clearly (both written and oral communication)
• Demonstrated ability to work in a busy medical office
• Familiar with medical terminology anatomy and physiology
• EMR (e Clinical Works and Next Gen)

EXPERIENCE:

Confidential

Program Support Assistant

Responsibilities:

• Responsible for a wide variety of clerical and administrative duties in support of the Confidential Clinical Center
• Serve as an information resource for patients, visitors and staff
• Interview patients for inpatient admission or outpatient registration
• Enter information into the medical information System
• Maintain patient medical records
• Perform various office automation tasks to produce documents, spreadsheets and presentation packages
• Compile data for report
• Utilize software application to enter and compile data and to create report, correspondence requisitions
• Arrange patient transportation (Taxis or non-urgent ambulance transport)
• Receives and directs visitors and patients
• Processes patient travel vouchers
• Assist in the implementation and tracking of quality control plan
• Ensure the physical environment is clean and safe
• Initiates requests for routine and / or emergency services, promptly and accurately
• NBS Travel- access PTM to verify patients travel reimbursements
• Collect patient receipts and forms to help assist them with their travel lodging and meals reimbursements
• Answer multi line telephone system to assist patients with any question they have in regards to their reimbursements
• Send faxes to appropriate office to enter new patient information into our travel system
• Verify and release travel vouchers to approved patient
• Send emails to patient coordinator in regards to what authorization the patient is requesting to be reimbursed for

Medical/Lab Assistant

Responsibilities:

• Answered incoming calls in professional manner
• Managed calls in a personal, systematic and organized manner
• Routed calls internally using appropriate call center guidelines
• Perform all registration for new patients and updates registration information for established patients
• Scheduled patient appointments, tests and procedures using a computerized scheduling system
• Scheduled, rescheduled, canceled and verified appointments
• Collected patient’s vitals
• Completed prior-authorizations for medications, MRI’s, and DME’s
• Sign off on patients refill request forms
• Scanned and file paperwork into the computer (EMR)
• Measured patients for back braces
• Communicated with pharmacy pertaining patient’s medications
• Collected urine specimens
• Communicated with reps regarding samples of (medication) for the office

Medical Office Assistant

Responsibilities:

• Answered incoming calls
• Called to confirm all appointments
• Faxed and copied all medical records
• Pre - Authorized all insurance company prescription refills
• Collected all co-pays and past due balance
• Ordered new medical supplies for office
• Made arrangements to pick-up all blood work and specimens from office
• Entered in all new data in database system
• Drew Blood
• Administered Injections
• Collected Urine Specimens
• Triaged Patients

Medical Assistant

Responsibilities:

• Interviewed patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and record information on patients' charts
• Gave injections or treatments, and perform routine laboratory tests
• Operated electrocardiograph, and other equipment to administer routine diagnostic test or call medical facility or department to schedule patients for tests
• Prepared treatment rooms for examination of patients
• Drew blood and give immunizations

Confidential

Medical Assistant

Responsibilities:

• Interviewed patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and record information on patients' charts
• Prepared treatment rooms for examination of patients
• Verified Insurances
• Draped patients with covering and positions instruments and equipment
• Handed instruments and materials to doctor as directed
• Cleaned and sterilize instruments
• Corresponded with pharmacies for patient prescriptions
• Ordered medical supplies and materials
• Operated electrocardiograph (EKG), and other equipment to administer routine diagnostic test or call medical facility or department to schedule patients for tests
• Gave injections or treatments, and perform routine laboratory tests
• Scheduled appointments, receive money for bills, keep x ray and other medical records, perform secretarial tasks, and complete insurance forms for over 100 patients
• Made new patient charts for the following day

Receptionist/Summer Intern

Responsibilities:

• Answered phones
• Managed mail
• Handled visitors