TECHNICAL SUPPORT SPECIALIST
Expertise in providing technical assistance, support, and advice to individuals and organizations dependent on information technol
Objective: To obtain the Call Center position.
Education:
May 2010Confidential Durham, NC
Bachelor of Science in Hospitality and Tourism Administration
SUMMARYA+ Certified; Cisco, network and electronics training; LSI/Engenio SAN SATA/Raid Engineer Training, Linux Redhat 9.0, Suse 9.x; Network construction; Dat
SUMMARY Experienced Global Call Center/ Help Desk/ Technical Support and Service Managerwith increasing responsibilities in implementing company objectives. Ski
Professional Trainer with Technical Expertise in diverse and various industries, i.e. customer service, workforce development, social services, transportati
Objective
Desktop Support Technician
Summary
I have 14+ years of both hands on and remote support experience dealing with both networked or standalone sy