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Sr Oracle Functional Bsa (sr Oracle Apps Crm & Scm Functional Analyst) Resume

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CA

SUMMARY

  • Around 8 years of experience with an exceptional track record in implementing Oracle Manufacturing and Distribution applications
  • Extensive hands on expertise with the following modules within the Oracle EBS (E - Business Suite) Supply Chain Management (SCM)- Inventory (INV), Purchasing (PO), Order Management (OM), Bill of Materials (BOM), Work in Process (WIP), CRM Foundation, Oracle Service Contracts, Install Base and good knowledge of iProcurement (iProc) and Material Requirement Planning (MRP)/Master Production Scheduling (MPS)
  • Successfully delivered multiple full life cycle implementations on oracle apps from 11i to R12.1.3
  • Good working knowledge of Order-to-Cash (O2C) and Procure-to-Pay (P2P), Order to Cash (OTC), Quote to Invoice (Q2I) cycles in Oracle Applications, coupled with strong domain knowledge of functioning of Supply Chain Modules and Customer Relation Modules.
  • Preparing and maintaining documents such as BR-30, BR-100, MD-50, BP-080, RD-020, and CV-040.
  • Worked on Product Information Management (PIM).
  • Effectively participated in the Client Interactions for clarifications and resolving issues.
  • Worked as a trainer to impart knowledge to End business users, internal team mates
  • Has very strong experience in master and transaction data conversion. 1) ERP to ERP. 2) Legacy to ERP.
  • Ability to work with different IT solution to find out suitable products that suits business needs.
  • Strong analytical, problem solving, better communication and quality in output, self-development and motivation, creativity, efficiency.
  • Experienced in onsite-offshore working model.
  • Excellent verbal and written communication skills, exhibited a consistent performance and ability to work as a team member or as an individual
  • Conduct System and Integration Testing (SIT) and coordinate with UAT.
  • Strong experience in providing functional specifications to RICE Components, Good Exposure to Oracle SQL, Workflows, Reports and PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential, CA

Sr Oracle Functional BSA (Sr Oracle Apps CRM & SCM Functional Analyst)

Responsibilities:

  • Analyzing the existing business Structure, functionality and mapped accordingly with Oracle.
  • Responsibilities included handling Order to Cash Modules and Procure to Pay working onsite (Order Management, Inventory, Oracle Purchasing, Oracle Shipping Manager, CRM Modules (Install Base, Service Contracts), Accounts Receivables).
  • Working on the functional setups for enabling the partner as a B2B vendor.
  • Development of functional specifications through interacting with client end user teams, partners (Contract Manufacturer, Distribution centers).
  • Perform gap analysis between application and customer requirements, analyze requirements and create detailed design documentation to meet customer requirements.
  • Prepared Business Requirement mapping Documents (BR100), module design documents (MD050) and Test Scripts.
  • Defining Setups in the modules relating to new vendor sites, Scheduling, BPA, sourcing rules, sourcing categories, and B2B.
  • Coordinate with Quote edge, integration, GTC teams team for setup sync with oracle ERP for the new vendor sites for CM and DC.
  • Functionality testing of the Tool/Application to meet the requirements
  • Following Oracle Application Implementation Methodology (AIM) in various activities while Implementing Oracle applications.
  • Documented Delta BR100 for CRM Modues.
  • Worked on creating various types of Orders on CTO / ATO / PTO / Quick ship / RMAs.
  • Worked in B2B messaging process with different manufacturing partners and distribution centers.
  • Prepared impact analysis documents.
  • Suggested a custom program to update the scheduling workbench existing site values to new site values, lead times, certification etc.
  • Drafted the criteria for one time script update to change the Incoterms and sites (CM and DC) on scheduled but unshipped orders.
  • Understanding the business process and suggest the proper set up for the transaction types, Items category codes, BPA, protocols.
  • Development of test plans and test scripts.
  • Working on the issues in Test environments and supporting the ERP support team on production issues.
  • Handling the weekly status meetings with Confidential teams and partners.
  • Involved in iteration test, SIT, User Acceptance Testing and L&P testing.
  • Reported bugs on ALM .
  • Coordinated activities with users team correcting bugs and re-testing while meeting project deadlines.
  • Conducted user trainings and prepared user training docs / Manuals
  • Co Ordinated the Offshore/Onsite team for the design/development of CRM Phase of the Project.
  • Provided post go live support.

Confidential, Rochester, NY

Sr. Oracle Supply Chain Consultant

Modules: Inventory, Advanced Pricing, CRM (Service Contracts & Install Base)

Responsibilities:

  • Configurations of Inventory Module - Organization related setups, items types, Item templates, categories related setups i.e. various category structures, category codes and category sets with some of multiple association to items, independent value set, table based value set, Item level DFF setup which was used to capture additional information for Xerox and Non Xerox devices regarding their standard level printing capacity
  • Configuration of Advanced Pricing Module - various price lists, pricing attributes, pricing formula, Price Breaks, Table based Value set created to pull the information from coverage type, DFF at both header and line level of Price list regarding offer provided to customer captured at header level and fluctuation percentage for decreasing the price captured at the line level
  • Configuration of CRM (Service Contracts and Install Base) modules - Worked with the team for setting up some of the functions i.e. coverage type, Service Business processes, Service activity billing type, standard coverage, Creation of counters, counter groups and associate Xerox and non-Xerox devices to their respective counter groups.
  • Maintained BR100 for Inventory and advanced pricing and maintain common setup document which are specific to organization related activities
  • Major Component in this project is to implement inbound and outbound interface from one system to another.
  • Inbound Interface - Prepared and maintained System Requirement Document ( SRD i.e. MD50) between Product Life Cycle Management System (PLM) with Oracle Inventory for the automatic creation of Xerox and Non Xerox models and its attributes
  • Outbound Interface - Prepared and maintained System Requirement Document ( SRD i.e. MD50) between Oracle with Big machines for pushing the data from Inventory, Advanced Pricing and part of service contracts
  • Involved in documenting and execution of functional testing for custom objects like custom forms, custom reports for error handling framework
  • Configuring functional setups BR100 CRM Foundation, Service Contracts (SC), Depot Repair Modules.
  • Worked on SQL queries to find particular transaction for verification purposes.
  • Worked on Service Request (SR) with severity 2 - the reason for SR is DFF was not holding the values at the pricing context level which was registered newly.
  • Worked on documenting Custom responsibilities (Business Responsibilities i.e. BR120) based on the requirement which was provided by the business.
  • Assisted other Oracle teams in both CRM & EBS Modules like Order Management (OM), Inventory (INV) and Human Resources.
  • Involved in training the business user for inventory, advance pricing & part of install base modules.

Confidential, Fremont, CA

Oracle SCM Functional Consultant

Responsibilities:

  • Involved in planning & implementing the up gradation from Oracle 11.5.10.2 to 12.0.6
  • Analyzed user requirements, functionalities and mappings within the BOM, Inventory, PO, WIP and OM Modules.
  • Provided manufacturing functional expertise during development of manufacturing execution system.
  • Setting up the Order Management, Shipping Execution modules after finalizing on the requirements.
  • Provided Super User and End User support for respective modules.
  • Provided support and coordinated with the Financial team for O2C process.
  • Helped continuously adapt OM’s business process and Oracle ERP System to support a dynamic business environment.
  • Configured Service contracts, Install base, GRC for the Multi-Org client.
  • Coordination with the team for the test execution and issue resolution processes and providing the status update to the project management team during the daily status calls.
  • Worked collectively with other business areas including, planning, and finance to ensure that manufacturing function fully integrates with other business process.
  • Configuring functional setups Delta BR100 in Depot Repair, Field Service, CRM Foundation, Service Contracts and Install Base modules.
  • Extraction of Skip lot data from Legacy system using SQL.
  • Trained end users on Inventory, Order Management modules with more prominence given to Order to Cash cycle (O2C).
  • Restructured manufacturing processes to support the new E-commerce business processes.
  • Coordination with the client team for review and approval of the business process understanding documents, business process test scripts, list of custom components and delivery schedule.
  • Worked on making Test scripts and performed testing procedures for various oracle apps modules (like: Inventory & Order Management).
  • Moved business organizations systems, data and processes from the west coast multi-organization to the east coast multi-organization Oracle environment.
  • Conducted CRP’s (Conference Room Pilots) to ensure that the e-commerce business processes were defined for all major business processes and could be performed successfully using Oracle Applications.

Confidential, LA, CA

Supply Chain Functional Consultant

Responsibilities:

  • Configurations in Inventory Module: New Operating Unit, legal entity, inventory organization for Australia operation, new Item Template, Sub-Inventory, Locator, Item category, Shipping network, Purchasing options, Receiving options and Financial options for purchasing, Costing.
  • Configurations in Order Management Module: Responsibilities for Order management, Purchasing, & Inventory, Shipping methods, Order Transaction Types, Order Line Type, RMA types, Order holds utilizing credit checks, Defaulting rules and processing constraints to help through order management, picking methods and pick slip group, Different document and document sets that is used during picking and ship confirmation.
  • Performed data mapping and conversion for Item, Customer item, Item reference.
  • Handled Data conversion of Items, BOM, Customers, Vendors, Item cost
  • Customer Item and Customer Item Cross Reference.
  • Implementation of Holds using Oracle workflow to ensure greater control over Order Modification.
  • Perform end to end process testing of Order to Cash (OTC) and Procure to Pay (PTP) Cycle.

Confidential

SCM Functional Consultant

Responsibilities:

  • Oracle Inventory module (OM) implementation
  • Oracle Order Management (INV)POC for Telecom business
  • Integration of Front Office and Back Office functions with Service Requests and Workflows.
  • Designed and Developed Workflow processes & Escalation frame work according to the business rules.
  • Design and development of Service Ticket Management System using Workflows
  • Design and development of EAI integrated solution between Order Management (OM) and CRM systems using IBM MQ Series
  • Developing Data warehousing extracts from OM/CRM/Billing to Data
  • Mapping of Customers between CRM and Order Management Systems(Legacy)
  • MQ Series Implementation.
  • Maintaining Application Security & APPS Administration.
  • Designed Inbound (IVR), Outbound, Custom Interfaces with CRM from legacy Systems.
  • Gathering Requirements & Implementing Change Requests.
  • Unit Testing & System testing.
  • Designed data warehousing interfaces with OM, Billing and CRM systems.

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