E-commerce Lead Resume
Houston, TX
SUMMARY
- Over 24 years of total IT experience, which includes 21 years of extensive experience in the functional and technical aspects of Oracle Fusion (HCM, ERP, and Financials) and EBS R12 (12.2.8 - 12.1.3 versions), 11i (11.5.10 - 11.5.6 ) and 10.7.
- Versatile hands-on experience with EBS to Cloud Upgrade (from R12.2.8) and new implementation in R13 Release 13 (Update 17B) Financials Payables (AP) and Receivables (AR). Worked with multiple Oracle-provided fusion technologies including File Based Data Import (FBDI) templates, Web Service APIs (SOAP and REST), Financial Reporting Studio (FRS), SmartView, Essbase Cubes, Third Party system integrations, Integrations, etc.
- Worked with multiple inbound and outbound interface integrations like Credit Card Payment Gateways (CyberSource, Orbital & PaymenTech), Tokenization & Recurring Billing (CyberSource), Pricing Systems (FairHealth), Contract Usages, Vendor/Supplier Integration (EDI), ACH, ECHO, Coupa, etc.
- Extensive experience in EBS e-Commerce modules like iStore (IBE), Payments (IBY), and iReceivables (AR) as anchor resource in multiple B2B and B2C store implementations for companies like JTEKT (Koto Corp), Oxo (Helen of Troy), Terex Corp and Burnes of Boston.
- Worked as the anchor functional and technical resource for multiple implementations of Service Contract (OKS), Install Base (CSI), Advanced Pricing (QP), Payables (AP), iProcurement, iSupport, Receivables, Tele Service, Field Service, Sales Online, Quoting, and Order Management modules
- Hands-on diverse experience with AIM, Waterfall, and Agile development methodologies, onsite/offshore working, working within EBS and across EBS and non-ERP systems, and front-end, middleware, and backend development.
- Oracle Fusion Payables Implementation specialist with hands-on experience with integration between EBS and third-party systems like Banks (ACH, Bank Reconciliation, Positive Pay, Auto Lockbox), ECHO, Coupa, etc.
- Extremely good troubleshooting skills and good ability to grasp complex systems and relations and great learning skills to adapt to rapidly changing technologies
- Well versed in Software Development Life Cycle Process and its deliverables. Worked in 3 SEI CMM level 5 companies and One CMM Level 4 Company. Worked in compliance with BS 7799 Data security standard, Payment Card Industry (PCI) credit card security, Sarbanes-Oxley (SOX) act.
TECHNICAL SKILLS
Oracle Fusion & Web Services: HCM Cloud (Core HR, Payroll, Benefits & Compensation), Oracle Integration Cloud (OIC/ICS), Integrated SOA Gateway (ISG), Financials (Receivables and Payables), Procurement, Order Management
Oracle EBS: iStore (IBE), Payments (PBY), Service Contracts (OKS), Install Base (CSI), Enterprise Asset Management (EAM), iSupport (IBU), Advanced Pricing (QP)
Tools: & Software: FBDI, Oracle Transaction Business Intelligence (OTBI), ADFDI, TOAD, SQL Developer, SQL Plus, SQL Loader, SmartView, FRS, BI Publisher Reports, WebLogic Server
Databases: Oracle (Versions 12c, 11g), MS SQL Server, MS Access
Programming Languages / Web Technologies: Java, ADF, OA Framework (OAF), JTF, JDBC, XML, J2EE, PL/SQL, JSP, JavaScript, HTML, Servlets, XML/BI Publisher
Misc., Other Tools: Unix, Shell Scripting, JDeveloper, SharePoint, GitHub, PuTTY, FTP, FileZilla, DataLoad, PVCS, SharePoint, ServiceNow, GIT, MS Office, MS Visio
PROFESSIONAL EXPERIENCE
Confidential, Houston, TX
E-Commerce Lead
Responsibilities:
- End-to-end implementation of Oracle Taleo cloud for Recruitment, Performance Evaluation, and New Employee Orientation
- Integration between local EBS ERP modules and Taleo SAAS cloud using OIC for employee induction and ERP privileges
- Integration between Salesforce and EBS using OIC and REST web services using Integrated SOA Gateway (ISG)
- Develop and support a set of RESTful web services between EBS Integrated SOA Gateway (ISG) and Salesforce using mule middleware
- Interface to load HR data to SAAS cloud using REST Services (Work Structure; New Hire; Assignment change; Role Change) Interface Time & Labor data to HCM cloud from internal punching application
- Develop and maintain an outbound web service interface between Oracle EBS and Visa CyberSource credit card payments using a gateway model payment system
- Performance tuning of pricing API calls for the quick response and reduced resource usage
- Develop and support interface between EBS and Intelex to integrate in-house Emergency management system and industry-leading accident reporting tool
- Develop a new set of tools to validate export compliance of EBS order processing with CyberSource APIs and decision manager configurations
Confidential, Houston, TX
Consultant
Responsibilities:
- Evaluate costing methods across multiple warehouses and propose plans to re-engineer future state scenario
- Design and develop an EBS extension (WheelTime) to provide real-time communication between internal systems and externally maintained asset/case tracking system (Decisiv)
- Use of OIC to connect to multiple systems including Banking (Wells Fargo for Positive Pay using FTP), Emergency Response Data Sync (Intelex using RESTful web services), etc.
- Analyze current gaps and understand new features to provide a more useful functional migration to in corporate additional EBS features related to Enterprise Assets, iProcurement Portal, and Field Service
- Work with business users to understand existing business and workflow to design future state systems and solutions
- Work with offshore resources to develop programs for conversions and customization; Review and test programs and functionalities
- Develop a local Emergency Incident Response system and integrate the system into Intelex external portal
Confidential, Jacksonville, FL
Technical Lead
Responsibilities:
- Work with multiple teams like Custom UI Development (Polaris), Pricing, and Bill Presentation, and plan and develop integrations with custom solutions
- Fusion SAAS HCM Implementation for Core HR, Benefits, and Payroll modules for the corporate business group.
- Requirement Gathering, Design, Development and Implementation of an Interface between HCM and ADP for portal functionalities, tax reporting, and salary automation
- Develop and maintain OIC Subscriptions to push EBS Financial data to Essbase cloud for reporting and analytical research
- Develop Fusion Financial & HCM Real Reports using SmartView (Word and Excel) and Oracle Transactional Business Intelligence (OTBI)
- Data conversion and interfacing to HCM using REST Web Services for
- Prepare functional design documents (MD050) and technical design documents (MD070) and coordinate with offshore for development, testing, and issue resolution
- Understand inputs and outputs to the pricing process including items (products & services), referrals (orders), procedures (Diagnostic or medical procedures), payers (insurance companies), healthcare providers, injured workers, and employers
- Understand multiple standards of HIPAA law and healthcare industry practices and link healthcare industry needs and Oracle standard features to optimize an implementation plan
- Understand healthcare procedure codes (CPT & HCPCS), diagnosis codes (ICD) and drug codes (NDC) and plan for understanding and implementing the solutions using them in the EBS paradigm.
Environment: Oracle EBS R12 (12.2.6), Oracle Fusion (HCM, Financials, OTBI Reports)
Confidential, Cleveland, OH
Techno-Functional Consultant
Responsibilities:
- Resolve post implementation issues related to Install Base, Warranty, and Order Management modules
- Work with Oracle Support to address many issues related to standard functionalities related to In Transit ISO Orders, Transaction Error processing program, warranty creation issues, transaction inconsistency issues, etc.
- Address multiple issues related to Install Base and warranty setups like Transaction Types and Subtypes, Order Type mappings, Change Ownership setups, Contact Center Setups, etc.
- Help create a seamless ERP system to perform client’s direct and consignment businesses with an amalgam of Mixed, Ship Only, and Bill Only orders across multiple inventory Orgs, countries (Mexico & Canada) and Operating Units for different transaction and accounting objectives
- Improve performance of the implementation by addressing multiple pain points related to Install Base review, Transaction Error Processing, and warranty-related functionalities
- Worked as a business analyst for Sales, Service, and Enterprise asset modules. Worked on client interactive global design sessions to gather and analyze business requirements, prepare pathways for implementation, and solution based on the client’s business and Oracle capabilities.
Environment: Oracle EBS R12.1.3 Installed Base (CSI), Warranty/Service Contracts (OKS), TeleSales (AST), Order Management (OE, ONT), Workflow (WF)
Confidential, Chicago, IL
Fusion HCM Consultant
Responsibilities:
- Core HR Implementation: Employee hierarchy data extraction from existing custom SQL Server based system and implement in HCM
- Implement employee compensation & benefits plan based on client requirement
- Integrate between standard Taleo Third Party application and Fusion using FBDI Templates and data extraction program
- Implement standard HCM features like budgeting, ratings & review cycles, workforce compensation & plans, assignment changes, salary & salary basis, etc.
- Integrate custom time management system with HCM Time & Labor, Absence Management functionality using REST Web Service APIs
- Create custom reports using Reporting Studio to monitor and review resource availability and costs
Environment: Oracle Fusion SaaS Cloud (R13 Release 8) HCM (Global HR, Compensation & Benefits, Time & Labor), Taleo (TP Product)
Confidential, Princeton, NJ
Functional Analyst
Responsibilities:
- Work as a business analyst for Sales, Service and Enterprise asset modules. Worked on client interactive global design sessions to gather and analyze business requirements, prepare pathway for implementation and to solution based on client’s business and oracle capabilities.
- Analyzed client’s sales process and suggested an implementation strategy involving Oracle Sales Dashboard, Quoting, Sales Contracts and custom systems related to booking, planning and payments
- Evaluated client’s unique pool business requirements and evaluated Oracle Service Contracts and Advanced pricing feature to suggest a rollout strategy for chassis pool business, billing and custom event activity system integration
- Worked extensively on presentation and business proto-model preparation and educated client about the features and possibilities of Oracle Release 12.2.4 including grouping of contracts and customers, counter-based billing, flexibilities of pricelists and integration between inventory, movements and install base.
- Analyzed client business objectively and prepared business requirement documents, gap lists and solutioning process flows keeping oracle capabilities and customization possibilities in order to streamline the eventual system.
- Provided appropriate documentation of business requirements (BR035) and suggested business processes (BR010) to achieve unique requirements of chassis industry
Environment: Oracle R12 - 12.2.4 Modules: Service Contracts (OKS), Installed Base (CSI), Enterprise Asset Management (EAM), Lease Management (OLM), Property Management (PN), Workflow (WF), Advanced Pricing (QP)