PROFESSIONAL SUMMARY:

• Total 12 years of extensive experience in Sales and Supply chain domain which includes:
• 7 years as Functional consultant for Oracle SCM, Manufacturing & CRM Modules.
• 5 years in Sales & distribution, customer service and as Oracle super user, implementation coordinator.
• Working knowledge on Oracle Supply Chain Management (SCM) and CRM modules in the areas of Order Management, Advanced Pricing, Depot Repair, Purchasing, Inventory,iProcurement, Sourcing, Planning, Quoting, Install Base, Service Contracts.
• Working knowledge on Oracle Manufacturing in the areas of BOM, WIP, Costing, Engineering, Configurator.
• Solid experience in P2P and O2C process.
• Involved in complete lifecycle of a project starting from requirement gathering, solution designing, testing, migration to Post implementation support.
• Extensive experience in the Functional aspects of Oracle Applications 11i &Release 12.
• Basic technical SQL skills and good experience working in highly technical interface projects.
• Experience includes execution of Oracle Applications implementations including the exposure to E - Business Suite Release 12, numerous Application Support projects with high level of Customer Satisfaction.
• Adept in reviewing and analysing the business scenarios, processes and activities, evaluating end user requirements and custom designing solutions and troubleshooting any problems in the process.
• Demonstrated abilities in mapping business requirements and translating these requirements into Oracle applications functional specifications and detailed test plans and custom designing solutions
• Worked in Onsite and Offshore model projects, coordinating and leading offshore team.
• Dynamic professional with excellent problem identification and root cause analysis skills, strong leadership, team management, Client relationship and interpersonal traits.

PROFESSIONAL EXPERIENCE:

Confidential, Billerica, MA

Oracle Functional Consultant- Onsite Lead

Responsibilities:

• Handle Support and Enhancement tasks
• Hands on Experience in following modules:
• SCM modules - OM (O2C), Quoting, Advanced Pricing, Purchasing (P2P), Inventory, Quality, Planning.
• CRM Modules - Depot Repair, Install Base, iStore, Quoting, Service Contracts
• Manufacturing Modules- BOM, WIP, Configurator, Costing, Engineering
• Involve in requirement gathering, Design, Testing, migration and support activities.
• Expertise in leading offshore team.
• Act as liaison between technical/offshore team and US Business users
• Expertise in handling high priority (P1) issues.

Confidential, Houston, TX

Oracle Consultant- Roll out

Responsibilities:

• Worked as part of Oracle SCM (OM, Pricing,PO, INV, Depot Repair) Roll out team.
• Played active role in all phases of implementation like Requirement gathering, Solution design, configuration and Testing.
• Handled CRP1, CRP2, UAT, User, Migration and Go-live sessions.
• PreparedRD020, BP080, MD050, TE040, BR100 documents.
• Played an active role in support phase, handling support issues and change requests.

Confidential

Oracle Implementation Consultant

Responsibilities:

• Implemented Oracle Marketing, Purchasing(P2P), OM(O2C),Adv Pricing, Quoting
• Played an active role in Requirement gathering, Solution design, configuration and Testing.
• Handled CRP1, CRP2, UAT, User, Migration and Go-live sessions.
• Prepared RD020, BP080, MD050, TE040, BR100 documents.
• Played an active role in support phase, handling support issues and change requests.

Confidential

Oracle Implementation & Support Consultant

Responsibilities:

• Implementation and support of SCM modules- Order Management, Pricing, Purchasing, Inventory.
• Worked as Part of Presales team and involved in product demonstration of Depot Repair,EAM, iProcurement, Sourcing, iSupplier.
• Worked in Onsite and Offshore model project, coordinating with Onsite team

Confidential

Sales Manager

Responsibilities:

• Handled Channel management - Agent, Broker and Corporate channel.
• Worked on contracts, Install base, Pricing, Quoting, Ordering tools.
• Worked with Underwriters/Risk engineers in preparation of quotations.
• Coordinated with Risk engineering, Underwriting, Operations and Claims team for risk assessment, approvals, quotations, policy documents& faster claim process.
• Involved in agent identification, enrolment & development activities.
• Involved in need analysis, consultation, negotiation, marketing,, business development and customer service.
• Developed aggressive sales strategies to achieve budgeted monthly sale.
• Handled Motor, Health, Personal Accident, Property, Casualty, Marine & Engineering Insurance products.
• Completed Licentiate and Associate ship level s in non-life Insurance domain conducted by Insurance Institute of India.
• Winner of national level contest, ‘Marketing Warfare 2009’ conducted by the company.

Confidential

Marketing Executive, ERP Super user

Responsibilities:

• Handled Original Equipment Manufacturers(OEM) sales and service tasks
• Worked as Oracle ERP super user on modules like Oracle Order Management, Pricing, Quoting.
• Worked with ERP vendor in Implementation and support of Oracle Modules
• Trained end users to work on Oracle Modules for sales related activities.
• Handled OEM customers, coordinated with internal departments and met customer demands.
• Developed aggressive sales strategies to achieve budgeted monthly sale.
• Planned the schedules of the clients and accordingly dispatched materials as per customer requirements.
• Managed & resolved customer queries in effective and efficient manner.
• Coordinated for client visits, quality inspections and purchase of raw materials.
• Actively involved in new product development and payment follow-ups.
• Successfully handled a project for reduction of payment outstanding and got appreciations from the top management.
• Worked in Product testing- Testing of Brake Linings & disc brakes.