Ryder Appian Production Support Resume

SUMMARY:

Around 6.7 Years of IT experience in BPM & SOA development, integration using Appian BPM &
Oracle Fusion Middleware.
Worked on Appian version from 7.2 to 7.11.
Worked on Appian BPM, Oracle Fusion Middleware - Oracle SOA Suite, OSB, Oracle BPM.
Proficient in Appian BPM using SAIL and has good knowledge on implementing BPM & SOA solutions for clients in Financial, Transportation & Logistics, MRP and Airlines domain.
Handling the largest Confidential Appian initiative as Appian DEV lead.
Worked as Appian Support Lead cum Developer for Ryder Systems Inc. from Ryder HQ & managed the offshore team.

TECHNICAL SKILLS:

Technologies Integration: SOA SUITE 11g, OSB 11g

BPM: Oracle BPM 11g, Appian BPM

Tools: ECLIPSE, SOAP-UI, Jdeveloper

Reporting: Oracle BAM 11g

Database: Oracle 11g, My SQL, Sybase

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

Working as Appian Dev Lead and managing a DEV team of 8 Appian Developers.
Supporting the DEV/SIT/UAT/MAINT/DR environment on-premise for engine and server issues, planned downtimes and coordinating the deployment activities to UAT,
MAINT & PROD environments.
Performing the DEV code review and supporting the DEV & PROD support team for
Appian troubleshooting.
Preparing application design, architecture and working with 3rd party vendors (BlitzDocs and Clayton) for service specification.
Attending Backlog grooming from DEV side, involved in Sprint planning, retrospective & review.

Confidential

Ryder Appian Production Support

Responsibilities:

Worked as L3 level support for Appian applications.
Debugged PROD issues and provided Root Cause Analysis.
Performed daily support activities such as node retries, service timeouts & health checks.
Planned Appian new version releases on Dev/QA/Prod.
Coordinated with Appian Support & Appian Enablement Team (EAT) team for Appian enhancement request, system health checks and Appian outages issues.

Confidential

Accident Claims System

Responsibilities:

Process discovery, design, modeling, implementation, deployment, support and ptimization.
Design and Implementation using Appian tempo based features like SAIL and Records.
Created Forms & Dashboards UI using SAIL. Creation of Rules & Constants, CDT,
Report and Records.
Integration of the Appian with the web services.

Confidential

Consolidated Invoicing System

Responsibilities:

Process discovery, design, modeling, implementation, deployment, support and ptimization.
Created Forms & Dashboards UI using SAIL. Creation of Rules & Constants, CDT, Report and Records.
Integration of the Appian with the web services.

Confidential

Responsibilities:

OSB REST based Authentication & Authorization with Oracle Internet Directory (OID) for .NET thick client services.
Java Spring Services virtualization for .NET thick client services using OSB.
Java Spring REST service integration with OSB for reading database records.
Oracle WebCenter Content (UCM) integration with OSB using CheckInUniversal, GetFile & GetFileByName web services to store and retrieve documents into Web Center Content server.

Confidential

Responsibilities:

Integration between Oracle EBS (Oracle Apps) & Oracle BAM using Oracle SOA Suite.
Listening to Business Events for BOM/PO/PLANNING modules in Oracle EBS.
Designing and developing BPEL processes workflows to integrate with Apps, DB and BAM adapters.
Developing Monitoring Objects, BPEL Sensors, BAM Monitor Express with BPEL Processes.
Designing and building BAM Dashboards to capture Business Events and build KPI’s.
Creation of BAM Alerts.

Confidential

Finnair Middleware Integration

Responsibilities:

Understanding and Studying of different sub systems (OTA, FINNAIR PORTAL, FINNAIR PLUS SHOP).
Preparation of WSDL's and SCHEMAS for the Portal side.
Development of OSB Services for Plus Shop module.
Development of web services for the Plus Shop Processing Module to generate Hash Checksum.
Developed distributed Ehcache service to support TOKEN REPOSITORY web service.