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Oracle E-business Suite Support Track Lead Resume

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Jacksoncille, FL

SUMMARY:

  • Experienced Oracle Applications Techno Functional consultant, working in Oracle ERP for more than 12 Years
  • Proficient in Order to Cash Business Flows, mainly working in Inventory, Order Management, Receivables, and Purchasing Modules.
  • Extensively worked on various RICE objects design and development in both Oracle Applications R12 and 11i.
  • Handled Multiple Implementation, Support & Maintenance projects
  • Successful track record with experience as Project leader, Support Track Lead, Technical - Team Leader, Team Leader and Techno-Functional team member
  • Strong Technical skills in Oracle Forms 6i, Reports 6i, SQL*Plus, Oracle PL/SQL, Workflow, UNIX and SQL* Loader
  • Experience in Business requirement gathering and mapping to oracle and identifying functionality Gaps to customize to meet Business requirement.
  • Well versed in authoring AIM documentation during all stages of the SDLC including BR100s, MD50, MD70, CV40, promotion, integration and configuration documents.
  • Excellent communication, analytical and teamwork skills and have strong willingness for learning business process
  • Strong communication, organizational and interpersonal competencies along with detail-oriented and problem solving skills in the technology arena

TECHNICAL SKILLS:

Oracle Applications: Oracle Applications R12(12.0.6, 12.1.3, 12.2.3)/11i(11.5.10.2, 11.5.8, 11.0.3). Order Management, Inventory, Purchasing, Accounts Receivables.

Oracle Tools: Reports 6i/9i/10g, Forms 6i/9i/10g/11g, Discoverer 4i/10g, Workflow Builder 2.5.

Database: Oracle 10g/9i/8i

Development Tools: SQL*Plus, TOAD, PLSQL Developer, SQL*Developer.

Scripting: SQL/PLSQL, UNIX.

Application Utilities: SQL*Loader, TKPROF, UTL FILE, FND LOAD.

Operating System: SUN Solaris, IBM-AIX, WINDOWS

PROFESSIONAL EXPERIENCE:

Confidential, Jacksoncille, FL

Oracle e-Business Suite Support Track Lead

  • Manage Support Tickets & CRs for Oracle Procurements, Inventory modules
  • Leading support team of 5 members
  • Resources Management
  • Daily/Weekly/Monthly status reporting to the Client Directors
  • Process Improvements analysis
  • Maintaining Support Metrics
Confidential, Malvern PA

Oracle e-Business Suite Design/Development Lead

  • Design and Development Lead for NSP Decommission project.
  • NSP - National Spare Parts is a Mainframe based legacy system in Ricoh for Parts ordering and maintenance. By this project all processes/functionalities from NSP will be moved to R12 eBusiness Suite system
  • Requirements gathering and BRS documents preparation for various functionalities and Gaps.
  • Prepared Solution Design Documents for Complex Interfaces between R12-Japan Ricoh Systems and R12-WMS systems.
  • Development of interfaces with Japan and WMS systems.
  • Tracking project status with team and weekly calls with client Managers/Directors
Confidential, Malvern PA

Oracle e-Business Support Track Lead (SC M) - Offshore

  • Manage Support Tickets & CRs for Oracle SCM & OM modules
  • Leading support team of 15 members
  • Resources Management
  • Daily/Weekly/Monthly status reporting to the Client Managers
  • Process Improvements analysis and reduced ticket inflow in OM area.
  • Maintaining Support Metrics
Confidential, Bouler CO

Oracle Techno-Functional Analyst

  • Successfully managed a team of 10 of Support team and Analysts Team
  • Requirement Document preparation for various Enhancement Requests
  • Design Document preparation for Enhancement Requests
  • Daily status report with Client Director
  • Delivered Business Process Improvements documents
Confidential, Malvern PA

Design and Development Technical Team Lead (Offshore)

  • Formed and lead 10 member development team at offshore
  • Implementation of R12 Oracle iStore and iSupport Modules
  • Design Documents and Development of complex solutions
  • User Registration in Custom iStore application - using Item Serial Number
  • User Mass upload Program - using WebADI iSupport form customizations
  • Automatic Account assignment for external users
  • Equipment Assignment for user - Primary and Secondary contacts
  • Preparation of Unit test plans and Integration test plans
  • Code review and documents review of team members
Confidential

Technical Lead Data Migration Team (Offshore)

  • Technical Lead and Lead 15 Member Data Migration & Development Team
  • Preparation of High Level Technical Design Documents for various Data Migration Entities
  • Preparation of Design Documents for Gaps & Interfaces
  • Successfully Post Go-Live and Support activities
  • Development Data Migrations for Item
  • Item OnHand
  • Item Category
  • Related Items
  • Cross Reference Items
  • Interface with POS Systems
  • Item Category Segments Interface
  • Item Interface
  • Price List Interface
  • On-Hand Availability Check
  • Related Item Interface
  • Sub-Inventory Transfer Interface - Online
  • Various Form Personalization
Confidential, Melville NY

Techno-Functional Consultant

  • Technical specialist in development and integration of OM Functionalities under single window (SWB UI)
  • Preparation of High Level Technical Design Documents
  • Performing unit and integration testing
  • Development of Single Work Bench for Orders and Quotes
  • Order Line - BOM Cost Roll up/Roll down Functionality
  • Item Organization Assignment Functionality from BOM screen
  • Order Search Functionality
  • Quote Search Functionality
  • Order Amendment Functionality
Confidential

Project Lead & Techno-Functional Consultant Offshore

  • Managing 5 member offshore team
  • Direct Client reporting on project deliverable statuses
  • Maintenance and Support after Golive
  • Project management activities like PMR submission
  • Development of complex interfaces in OM, AR, INV
  • AR to IBS Out Bound Interface
  • Developed new and customization of Oracle 6i reports
  • Developed Custom Forms to show Advanced Shipment Details of Serial Numbers
  • Zoom Form from Order Entry Form to show Serial Number Details
Confidential, Bradenton, FL

Techno-Functional Team Member Offshore

  • Preparation of High Level Technical Design Documents
  • Performing unit and integration testing
  • Go-live activities
  • Developed custom form to show Order Details for CDF Customers
  • Developed Custom Form to Release holds in CDF Customer Orders with respect to the Approval Number
  • Worked in Logical Apps Rules to populate Order Type and Payment Terms in CDF Customers Orders
  • Form personalization in OM order forms
Confidential, Manitowoc, WI

Techno-Functional Team Member Offshore

  • Preparation of High Level Technical Design Documents
  • Performing unit and integration testing
  • Go-live activities
  • Developed custom form to show Order Details for CDF Customers
  • Developed Custom Form to Release holds in CDF Customer Orders with respect to the Approval Number
  • Worked in Logical Apps Rules to populate Order Type and Payment Terms in CDF Customers Orders
  • Form personalization in OM order forms
Confidential

Oracle Developer

  • Requirement analysis
  • Develop code as per specification adhering to standards
  • Unit test plan preparation and testing Developing reports
  • Developing Stored Procedures and Packages in Oracle 8i
  • Analysis and Debugging of the Existing Forms

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