Oracle E-business Suite Support Track Lead Resume
Jacksoncille, FL
SUMMARY:
- Experienced Oracle Applications Techno Functional consultant, working in Oracle ERP for more than 12 Years
- Proficient in Order to Cash Business Flows, mainly working in Inventory, Order Management, Receivables, and Purchasing Modules.
- Extensively worked on various RICE objects design and development in both Oracle Applications R12 and 11i.
- Handled Multiple Implementation, Support & Maintenance projects
- Successful track record with experience as Project leader, Support Track Lead, Technical - Team Leader, Team Leader and Techno-Functional team member
- Strong Technical skills in Oracle Forms 6i, Reports 6i, SQL*Plus, Oracle PL/SQL, Workflow, UNIX and SQL* Loader
- Experience in Business requirement gathering and mapping to oracle and identifying functionality Gaps to customize to meet Business requirement.
- Well versed in authoring AIM documentation during all stages of the SDLC including BR100s, MD50, MD70, CV40, promotion, integration and configuration documents.
- Excellent communication, analytical and teamwork skills and have strong willingness for learning business process
- Strong communication, organizational and interpersonal competencies along with detail-oriented and problem solving skills in the technology arena
TECHNICAL SKILLS:
Oracle Applications: Oracle Applications R12(12.0.6, 12.1.3, 12.2.3)/11i(11.5.10.2, 11.5.8, 11.0.3). Order Management, Inventory, Purchasing, Accounts Receivables.
Oracle Tools: Reports 6i/9i/10g, Forms 6i/9i/10g/11g, Discoverer 4i/10g, Workflow Builder 2.5.
Database: Oracle 10g/9i/8i
Development Tools: SQL*Plus, TOAD, PLSQL Developer, SQL*Developer.
Scripting: SQL/PLSQL, UNIX.
Application Utilities: SQL*Loader, TKPROF, UTL FILE, FND LOAD.
Operating System: SUN Solaris, IBM-AIX, WINDOWS
PROFESSIONAL EXPERIENCE:
Confidential, Jacksoncille, FL
Oracle e-Business Suite Support Track Lead
- Manage Support Tickets & CRs for Oracle Procurements, Inventory modules
- Leading support team of 5 members
- Resources Management
- Daily/Weekly/Monthly status reporting to the Client Directors
- Process Improvements analysis
- Maintaining Support Metrics
Oracle e-Business Suite Design/Development Lead
- Design and Development Lead for NSP Decommission project.
- NSP - National Spare Parts is a Mainframe based legacy system in Ricoh for Parts ordering and maintenance. By this project all processes/functionalities from NSP will be moved to R12 eBusiness Suite system
- Requirements gathering and BRS documents preparation for various functionalities and Gaps.
- Prepared Solution Design Documents for Complex Interfaces between R12-Japan Ricoh Systems and R12-WMS systems.
- Development of interfaces with Japan and WMS systems.
- Tracking project status with team and weekly calls with client Managers/Directors
Oracle e-Business Support Track Lead (SC M) - Offshore
- Manage Support Tickets & CRs for Oracle SCM & OM modules
- Leading support team of 15 members
- Resources Management
- Daily/Weekly/Monthly status reporting to the Client Managers
- Process Improvements analysis and reduced ticket inflow in OM area.
- Maintaining Support Metrics
Oracle Techno-Functional Analyst
- Successfully managed a team of 10 of Support team and Analysts Team
- Requirement Document preparation for various Enhancement Requests
- Design Document preparation for Enhancement Requests
- Daily status report with Client Director
- Delivered Business Process Improvements documents
Design and Development Technical Team Lead (Offshore)
- Formed and lead 10 member development team at offshore
- Implementation of R12 Oracle iStore and iSupport Modules
- Design Documents and Development of complex solutions
- User Registration in Custom iStore application - using Item Serial Number
- User Mass upload Program - using WebADI iSupport form customizations
- Automatic Account assignment for external users
- Equipment Assignment for user - Primary and Secondary contacts
- Preparation of Unit test plans and Integration test plans
- Code review and documents review of team members
Technical Lead Data Migration Team (Offshore)
- Technical Lead and Lead 15 Member Data Migration & Development Team
- Preparation of High Level Technical Design Documents for various Data Migration Entities
- Preparation of Design Documents for Gaps & Interfaces
- Successfully Post Go-Live and Support activities
- Development Data Migrations for Item
- Item OnHand
- Item Category
- Related Items
- Cross Reference Items
- Interface with POS Systems
- Item Category Segments Interface
- Item Interface
- Price List Interface
- On-Hand Availability Check
- Related Item Interface
- Sub-Inventory Transfer Interface - Online
- Various Form Personalization
Techno-Functional Consultant
- Technical specialist in development and integration of OM Functionalities under single window (SWB UI)
- Preparation of High Level Technical Design Documents
- Performing unit and integration testing
- Development of Single Work Bench for Orders and Quotes
- Order Line - BOM Cost Roll up/Roll down Functionality
- Item Organization Assignment Functionality from BOM screen
- Order Search Functionality
- Quote Search Functionality
- Order Amendment Functionality
Project Lead & Techno-Functional Consultant Offshore
- Managing 5 member offshore team
- Direct Client reporting on project deliverable statuses
- Maintenance and Support after Golive
- Project management activities like PMR submission
- Development of complex interfaces in OM, AR, INV
- AR to IBS Out Bound Interface
- Developed new and customization of Oracle 6i reports
- Developed Custom Forms to show Advanced Shipment Details of Serial Numbers
- Zoom Form from Order Entry Form to show Serial Number Details
Techno-Functional Team Member Offshore
- Preparation of High Level Technical Design Documents
- Performing unit and integration testing
- Go-live activities
- Developed custom form to show Order Details for CDF Customers
- Developed Custom Form to Release holds in CDF Customer Orders with respect to the Approval Number
- Worked in Logical Apps Rules to populate Order Type and Payment Terms in CDF Customers Orders
- Form personalization in OM order forms
Techno-Functional Team Member Offshore
- Preparation of High Level Technical Design Documents
- Performing unit and integration testing
- Go-live activities
- Developed custom form to show Order Details for CDF Customers
- Developed Custom Form to Release holds in CDF Customer Orders with respect to the Approval Number
- Worked in Logical Apps Rules to populate Order Type and Payment Terms in CDF Customers Orders
- Form personalization in OM order forms
Oracle Developer
- Requirement analysis
- Develop code as per specification adhering to standards
- Unit test plan preparation and testing Developing reports
- Developing Stored Procedures and Packages in Oracle 8i
- Analysis and Debugging of the Existing Forms