PROFESSIONAL SUMMARY:

• Over 10 years of IT experience, 9+ years of strong experience in SAP BASIS/NETWEAVER Administration, including Full Life Cycle Implementations, SAP system Upgrades and Production Support for core, SAP Business Suite and NetWeaver Components in order to support large - scale customers.
• Involved in 3 complete project lifecycle implementations, from Project Preparation, Blueprint all through Go-Live and Post-Production support.
• Performed SAP System upgrades and patched SAP software products including R/3 4.6c, 4.7 D, ECC 6.0, NetWeaver7.0, Java Portal 640 to Java 7.00, PI 7 to 7.10, LDAP, APO, GRC 5.3 to GRC 10.0 and involved in Post upgrade activities and support.
• Configured and executed SAP change control functions including the transport management system (TMS), Setting up of Transport Routes, Configured Transport Domain Controller and customize Workbench Organizer.
• Expert in Client Administration, Client Creation, Client copy, Client export, Remote Client Copy, Client Deletion, Securing Clients and Assigning Logical System to a client.
• Expertise in Tuning the Performance (performance tuning) of SAP systems.
• Maintained and created JCO Destinations for SAP ECC systems to communicate with the J2EE engine.
• Security Administration: Create user Roles, maintain user Roles and Authorization profiles (PFCG), maintaining users in a central system by using Central User Administration (CUA), monitoring user logins, user sessions, restricting default login in instance parameter file, troubleshooting user level problems to properly access the servers.
• Implemented SSO with SAP Logon tickets.
• Expert in day-to-day monitoring of the SAP systems and troubleshooting the Issues.
• Hands on experience in performing database backups (Online & Offline) and restoring the database.
• Experienced with Spool Administration like configuring printers and troubleshooting spool request, deleting old spool jobs and working with TemSe objects.
• SQL level tracing of expensive transactions, analyzing SQL traces and identifying ABAP/4 programs causing high database fetch times.
• Involved in PI integration with external SAP System’s and third party applications.
• Experience in working with Portal Frame work, Content Management, Administration of Portal and User Mappings.
• Created procedures for system daily health checks, Weekly production support statues, Monthly system performance metrics.
• Configuration and maintenance of SAP Router.
• Performed System Sizing of ECC, BI using SAP Quick Seizer tool.
• Performed monitoring of the APO landscape, including LiveCache monitoring, LiveCache management and updates of APO support packages.
• Knowledge on Fiori Cloud edition.
• Installed Solution manager 7.1 and activated SDCCN, Setup EWA (Early Watch Alerts) for different Satellite systems. Setup and Configured of Service Level Reporting. Setup, Solution Manager Diagnostics. Setup System Monitoring through Solution Manager. Configured and Setup Service Desk, CHARM, RetroFit, Maintenance optimizer.
• Strong hands on experience in SAP Basis administration and technical core competencies tasks including installation of SAP System, upgrade, applying Support Pack, Enhancement packs EHP, installation of add-on software components and profile parameter changes for both ABAP and Java.

TECHNICAL SKILLS:

Network & OS: Windows Servers 2003/ 2008/ 2012/ Web Server/Enterprise Editions, Windows XP/NT 4.0,Windows Clustering-Network load balancing, AIX 5.3, 6, Redhat 6, HP-UX 9000,TSM.

Web Servers: WAS 6.2, HTTP, IIS, and SSL security. Digital certificates, Apache server.

Mail Servers: Exchange Server, POP3, SMTP, IMS, IMAP, Outlook Web Access X.400, Protocols MX Records, Routing Groups, Connectors

Languages: C/C++ and JAVA.

ERP: SAP R/3 4.7 D, ECC 5.0, ECC 6.0 ehp6, Net Weaver7.3, 7.4, BI 7.0, SCM, PI, EP, CRM,SRM and Solution manager.

Tools: Networker Backup tool, Avamar, Redwood Cronacle, Quick Sizer, Tivoli, Veritas, BR*Tools and Vertex

Database: Oracle (8i, 9i, 10g, 11g), SQL Server 2005, 2008, 2012 ; DB2 9.7MaxDB 7.7

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

SAP BASIS Consultant

Responsibilities:

• Installed and configured Solution Manager 7.2, monitored all SAP systems through it by implementing CUA, configured EWA, SLD, alert monitoring in Solution Manager, defined auto reaction methods, tied email and paging to events, defined thresholds and occurrence escalation using CCMS and System Administration Assist
• Installed of ECC ehp8 on Oracle 12c.
• Drive the System Landscape, Architecture, Security, Users Set Up.
• Implemented Fiori App Configuration.
• Worked with Functional Resources in Setting up the ECC Backend.
• Setting Up Roles, Profiles, Apply Notes & Fixes in ABAP Systems.
• Roll out Fiori Apps and Personas screens to Business Users for Testing.

Environment: ECC 6 ehp8, Solman 7.2, Oracle 12c, Windows 2012 R2.

Confidential, Newark CA

SAP BASIS Administrator

Responsibilities:

• Successfully provided support for Client Instance Landscape for Sandbox, DEV, QAS and PRD Landscape of ECC 6, BI 7.3, CRM 7.0, MDM 7.1, PI 7.3 and EP 7.3 systems.
• Successfully Upgraded system from ECC6 ehp5 SP10 to EHP7 SP7.
• Applied Support Packages, Kernel Upgrades/Patches, OSS notes, upgrades and Add-on’s on various SAP System/Components.
• Portal landscape Upgrade to 7.3 starting from Sandbox, Dev, QA and Production.
• Upgraded SCM 7.0 to SCM 7.0 enhancement pack 3.
• Installation of ECC on HANA on SP10
• Performance monitoring of SAP HANA database using HANA studio
• Configuration and parameter changes in SAP HANA system using HANA studio
• Added Java Server Nodes for higher availability and better performance.
• Day to day monitoring of SAP logs and proactively fix errors for SAP Netweaver Portal.
• Configured SLD, Solution optimizer and created JCO destinations
• Scheduled jobs via SAP CPS Central Process Scheduling in Solman 7.1 for identifying the critical jobs in Production environment and intercepting the job definition in SAP and redefined them through CPS.
• Configured Logical spool servers to increase the availability of spool service by setting up multiple spool servers and implemented load balancing for spool servers, so the print jobs could be handled by the primary or alternative server. Monitored spool Queue in Transaction RZ20 (MTEs) and clear or deleted stuck print queue at SAP/OS system level.
• Implemented HR security and provided production support on HR security and structural authorizations. Experience on ESS and MSS Security.
• Extensive experience in configuring TMS (Transport Management System) for the system landscape using STMS, setting up the Transport Routes and releasing/importing transports in the landscape.
• Upgraded Oracle 10.2.0.5 to Oracle 11.2.0.4
• Monitored daily activities like analyzing JAVA/ABAP short dumps, Alert Monitoring, Update Monitoring, system log and lock entries.
• Performed local and remote Client copies and exporting and importing clients for development and testing systems.
• Configured/Installed SAP router to connect to SAP support in order to use SAP service offering such as Earlywatch and remote consulting.
• Used CHARM to create change request in SOLMAN to record, control & track all the changes and java tools like Wily Introscope, Solution Manager Diagnostics.
• Created a test landscape to practice the Enhanced Retrofit functionality in Solman 7.1
• Experience in SAP PI integration and upgrade and Post Golive support and setting of Process Orchestration(PO) AEX and Saxon transformer.
• Configured High availability on EP and PI production servers.
• Provided Project Team Support during the Project initiation and Realization phase.
• Updated to Vertex Version 6.8 Patch 150.
• Participated in Functional meeting for implementing SAP Manufacturing Execution (ME) & MII.
• System monitoring and performance tuning on a daily basis through the use of CCMS, ensuring systems are functioning at peak service levels. Provided 7x24 on-call supports via pagers so issues can get escalated to level II or level III help desk support.
• Worked with DBA’s and administered SAP Oracle database using BRTOOLS for table space management by extending table space, adding a new file to avoid table space overflow and resized data file to provide more space for critical objects. Monitored database on a daily basis using DBACOCKPIT for performance and tuning.
• Taking full Offline/Online Database backups of Production server on the tape drive, archiving of Redo logs, deleting old DBA logs through SAP DBA PLANNING CALANDER.

Environment: ECC 6 ehp6, BI 7.3, CRM 7.0, SRM 7.0 Solman 7.1, PI 7.3, EP7.3, HCM7.3, Oracle 11.2/10.2, SCM 7.0, RHEL 6 .

Confidential, CA

SAP BASIS Administrator

Responsibilities:

• Installed and configured Solution Manager 7.1, monitored all SAP systems through it by implementing CUA, configured EWA, SLD, alert monitoring in Solution Manager, defined auto-reaction methods, tied email and paging to events, defined thresholds and occurrence escalation using CCMS and System Administration Assist
• Member of the team, which developed the System Landscape Architecture Design
• Performed NW 04 SR1 BI 7.0 upgrade from BW 3.5
• Applied SAP Hot/Support Packages and OSS Messages when available from SAP for relevant release and assisted implementation team with testing
• Installed ECC 6.0 ehp5 and BW 7.3 on Sandbox for Testing and Development
• Performed system refreshes and client copies as per the requirements
• Performed local and remote client copies and exporting and importing clients for the development and testing systems
• Monitoring system for Background job processing, Spool jobs, Spool and Queue administration in ECC and CRM systems
• Conducted extensive performance and stress testing to determine bottlenecks and simulate OLTP, Batch, Reporting, and Interface Volumes using Loadrunner and Introscope
• Worked with Change and Transportation Management System (TMS), releasing everyday change requests to both Quality Assurance and Production systems
• SAP GRC Implementation and Production support experience, with a good understanding of business processes. Risk Remediation, Mitigation, Segregation of Duties (SOD) and implementation of SOX Compliance using GRC tool
• Performed security activities such as maintaining roles, profiles, authorizations and troubleshooting and fixing issues
• Created and configured BPM users to enable users to access tasks in the universal worklist (UWL) and to execute tasks within a BPM process
• Performed SAP, Database and OS monitoring and performance tuning using a combination of tools like CCMS, DBACOCKPIT, ABAP/System traces and lock entries.
• Performed day-to-day performance turning like Workload Analysis, Transaction Response Time Analysis, RFC queue monitoring, Expensive SQL statement tuning, Database Growth and Index Analysis, Infocube and Data Load Analysis and Design.
• Done POC on Data Sync Manager (DSM) for Data transfer between system in the landscape for testing and training purpose.
• Installed and configured TREX search engine.

Environment: SAP ECC 6.0 ehp5, CRM 7.0, PI 7.3, EP 7.3, MDM 7.3, BI 7.3, Solution Manager 7.1, Windows 2008 Server, MSSQL Server 2008.

Confidential

SAP BASIS Administrator

Responsibilities:

• Involved in the installation of PI7.1 and configured the PI system running the Configuration wizard.
• Configure and execute SAP change control functions including the Transport Management System (TMS), setting up Transport Routes, Configure Transport Domain Controller and customize Workbench Organizer.
• Performed Client copies Client Administration like creating Clients, Client copy (Local and Remote), deleting clients and assigning logical systems to clients.
• Rescheduled background jobs which were suspended for an upgrade.
• Involved in Applying java patches through JSPM.
• Performed day-to-day monitoring of SAP systems in the Landscape and installed Add-on’s and applied Patches.
• Managing SAP servers, Create and Maintain user Roles and Authorization profiles (PFCG), Monitoring user logins, user sessions, restricting default logins in instance parameter file, trouble shooting user level problems to properly access the servers and maintaining security throughout the SAP landscapes.
• Hands on experience in the activities like ALE connections, Single Sign-on (SSO), LDAP using SSL, Setting up SAP router and configuration, SAP Router tab entry IDOC and EDI, Configuration CUA, Identity Management IDM.
• Created the procedures for system daily health checks, Weekly production support statues and Monthly system performance metrics.
• Database Backup / recovery, Monitoring, troubleshooting the Backup problems by investigating the cause like due to media failure or due to system failure or some other reasons.
• Daily activities include administration of SAP EP 7.0.
• Excellent in monitoring Batch/Background Jobs, Checking the status of Background Jobs and Scheduling Background Jobs.
• Configured CCMS alerts integrating with Solution Manager and Maintained Central Monitoring system with automatic e-mail forwarding.
• Expert in monitoring the SAP systems using Solution Manager and Resolving the Alerts.
• Used CHARM to create change request in SOLMAN to record all the changes.
• Experience in performing the Load Balancing of the SAP Application Server.
• Performed system monitoring of the APO landscape, including LiveCache monitoring, LiveCache management and updates of APO support packages.
• Fine-tuned Instance profiles parameters for performance improvement.
• Experienced in creation of CATT scripts for User deletion, role deletion, User creation and assigning roles to users.
• Monitoring of initialization parameters that determine the behavior of the Database Server.
• Monitoring the alert log file to see the major changes, events and errors that occur during the running of the Database instance.
• Managing Archive Logs. Monitoring Systems for its database growth, memory utilization, doing SAP health checks daily for its better performance.
• Spool Administration like configuring printers and troubleshooting spool request, deleting old spool jobs, working with temse objects.
• Configuring Operation Modes, Managing Instance Profile, managing Logon Groups for load balancing.
• Created R/3 Transactional views on SAP Portal, Configured Single Sign-on login Integrated R/3 Security work with Portal Security. .
• Hands on Experience with J2EE Admin tools, SDM, Visual Admin, Config Tool, NWA and JSPM.
• Strong experience in Performance Tuning of SAP servers. SAP router monitoring and configuration.
• Installation and configuration of SAP BI 7.0, Create and Managing Info Cubes, Info Objects, Source Systems, Update Rules and Check performance in Debug mode with options Aggregates.
• 24X7 Production Support.

Environment: ECC 6.0, Netweaver 7.0, BI 7.0, SAP CRM 7.0, SAP SCM, EP 7.0, PI 7.1, Live Cache, J2EE Engine, Java Clusters, Solution Manager, GTS, Business -Packages, AIX6, Oracle 11g.

Confidential

SAP BASIS Administrator

Responsibilities:

• Installed ECC6 ehp4 on Development, Quality& Production servers
• Installed additional Application Server for a Production system.
• Created logon groups for load balancing.
• Responsible for Daily monitoring of all R/3 systems in the landscape.
• Done Local Client copy, Remote client copy, Client export and import.
• Managed background jobs (scheduled background jobs, monitored background jobs, and canceled background jobs).
• Security Administration like Creating profiles and Roles, Assigning profiles and user login trouble shootings.
• Keeping track of Custom Authorization Objects and Adding custom reports to user profiles.
• Setup ALE environment for CUA.
• Designed the system landscape and Transport Management System and Performed sizing requirements using SAP Quick Sizer tool.
• Expert in day-to-day monitoring of the SAP systems in the Landscape and troubleshooting the Issues.
• For Background Processing, assigning background jobs class to prioritize jobs. Defined, monitored and scheduled background jobs.
• Defined and maintained the instance definition for OP Modes/Servers, Switching, Scheduling, and Work Process distribution.
• Maintained the Profiles, fine-tuned Instance profiles parameters for performance improvement and Logon load balancing (SMLG).
• Spool Administration like configuring printers and trouble-shooting spool request, deleting old spool jobs and working with TemSe objects.
• Troubleshooting system problems by analyzing system log update monitoring and lock entries and configured Alert Monitor for System monitoring.
• Created the procedures for system daily health checks, Weekly production support statues and Monthly system performance metrics.
• Established Storage Management and Backup / Recovery procedures, Monitored the software for performance, system failures, failed updates, and runtime errors.
• Configured new clients and client copies as per business requirements.
• Assistant across all systems. Implemented the SAP Solution Manager instance to collect and analyze all system monitoring data for recommendations and problem analysis.
• 24x7 Production Support.

Environment: ECC 6.0 ehp4, EP 7.1, Solution Manager 7.0 ehp1, Windows Sever 2008 R2, SQL Server 2008.

Confidential

SAP BASIS ADMINISTRATOR

Responsibilities:

• Provided BASIS administration support for multiple environments.
• Installed SOLMAN 7.0 system.
• Responsible for doing daily monitoring activities like Analyzing ABAP dumps, Alert Monitors, System Traces, Lock entries.
• Applied Support Packs for ABAP using SPAM deployment of JAVA support packs using SDM (JSPM).
• Done Kernel upgrade and applied OSS notes.
• Done System Refreshes/ Homogeneous system copies.
• Printer setup and spool configuration and troubleshooting printer issues at SAP and OS level.
• Client Administration- Client creation, Client copy, Remote Client copy, Creating and assigning logical systems to clients.
• Monitored the system logs and ABAP Dumps and fixed the problems when occurred.
• Monitoring background jobs.
• Monitoring BI process chains and jobs and work closely with functional team to resolve issues.
• Performance monitoring solving performance issues, memory/buffer management.
• Performed OSS user administration maintained Developer/Object keys and OSS service connections.
• Performed proactive monitoring of SAP R/3, Database tablespaces, ABAP Dumps, Error logs.
• Live Cache monitoring and checking for any inconsistencies.
• Assisted Team in implementing ChaRM on SolMan 7.0 SP09.
• Handled Promote to Production Transports through Solution Manager ChaRM functionality.
• Daily system monitoring and troubleshooting problems, Transports, Performance monitoring/tuning (CCMS), Workload distribution, RFC connectivity, operation modes, Background job management, OS administration, Database Administration.

Environment: ECC 6.0 ehp4, Solman 7.0, EP7.0, RHEL 5.4, DB2 9.7.

Confidential

SAP BASIS ADMINISTRATOR

Responsibilities:

• Participated in Hardware sizing.
• Create SAP roles in the development, test, and training environments using Profile Generator (PFCG).
• Responsible for creating user IDs based on a standard naming convention, setting up of new users, modifying user accounts, resetting passwords, locking and unlocking user IDs.
• System Monitoring and reporting of alerts and performance of R/ 3
• Analysis and troubleshooting of short dumps
• Managing lock entries and reporting of update errors.
• Client administration
• Printer and spool administration.
• Transport Management (TMS) process involving moving change requests across landscape and checking transport logs.
• Extensively performed java administration using Java (J2EE) Administration Tools - Visual Administrator and Config tool.
• Performed various Database Administration activities - Scheduling Backups, Increasing the DB data/ Table spaces and log files accordingly, Disaster Recovery, Restore Strategy, Consistency Check, System copy and Refresh activities with Oracle(BR*Tools).
• Configured CTS+, Transport Management System (TMS) - Complete Setup of Correction & Transport System (CTS) using STMS and Import of Transports at the R/3 and OS level.

Environment: SAP ECC 6.0, Oracle 10g, AIX 5.3 .

Confidential

Responsibilities:

• DBA activities like database monitoring, maintenance, and backups on a daily basis.
• Installation, Implementation & configuration Oracle Server and connecting to the application server.
• Applied RDBMS patches for fixing DB bugs
• Installation of Oracle 9i database servers on Linux, Windows NT
• Proactive monitoring and planning for space related problems and requirements
• Troubleshooting Hardware Problems.

Environment: Oracle 9i, VB 6.0, Win 2003