SUMMARY

• Over 7 years of SAP R/3 experience as a SAP Sales and Distribution (SD) Analyst with a solid understanding of business logic and process flow.
• Quality exposure to SAP activities, which include understanding and mapping of business processes, analyzing requirements, finalizing the business scenario and implementing ERP Systems along with vast experience in production support.
• In-depth knowledge of sales and distribution module, experience in configuration and customization and modification of sales and distribution (SD) module.
• Over 4 years of on-call Production Support experience, directly communicating with users resolving day-to-day SAP related critical issues following SLA's (Service Level Agreements).
• Experience in planning and preparing documents like blueprint, global and local templates, development plan, communication plan, test plan, training plans, etc.
• SOX Control Implementation experience and experience with onsite auditors.
• Extensive experience in configuring the Enterprise Structure in SD by integrating with finance and materials management.
• Proficiency in configuring, migrating and creating Master Data.
• Experience in defining billing document types, billing plans, pro forma invoices, and credit and debit memos.
• Familiar with defining condition types, condition tables and access sequences.
• Proficient in the overall order to cash and order management processes.
• Experience in designing reports and layouts, deriving specifications and technical requirements for the business process.
• Experience in guiding the technical team members for enhancements (user exits) and modifications.
• Experience in designing and mapping interfaces between SAP and third party systems in flat files and/or electronically.
• Proficiency in configuring the environment for communication through EAI, EDI or distributing (and replicating) master data through ALE using IDOCS.
• Expertise in migrating and converting data from Legacy system to SAP and vice versa using LSMW and ABAP programs.
• A focused professional with polished communication skills and expert analytical, relationship management and coordination skills.
• Demonstrated proficiency in training, mentoring and supporting individuals substantially reducing the learning curve.
• Excellent client facing skills, ability to communicate and work with people at different levels of the organization.

TECHNICAL SKILLS

ERP: SAP R/3 3.1i, 4.0b, 4.6c, 4.7
RAD Tools: ABAP/4
Languages: COBOL, C, C++, JAVA, SQL, HTML, XML, CSS, JavaScript, VBScript and ASP
Platforms: MS-DOS, Linux, Windows (all), Windows Server (NT, 2000)
Databases: Oracle, SQL Server and MS-Access
Tools: Business Objects, Brio, See5, Turbo Analyst, Rational Rose, Visio, Visual Studio .NET, Visual Basic, Microsoft Publisher, FrontPage, Swish
Ticket tracking : Clarify, Remedy AR system and Telelogic Application system.

EDUCATION

Master of Science, Information Systems
DePaul University, Chicago, IL

EXPERIENCE

Confidential, Temecula, CA 9/07 - 1/10
SAP SD Functional Analyst

• Reviewed, analyzed and provided LOE solutions for the critical production support issues.
• Worked with a team of ABAPER's to determine the level of effort on the tickets that required customized technical solutions such as modifying standard pricing routines, sales order user exits, layout changes and custom reporting.
• Involved in maintaining, supporting and designing configurations for custom document types, item categories, text determination, sales documents, deliveries, billing, custom consignment process, exploding order types, copying and pricing routines and output determination.
• Participated in the development of new systems, enhancements of existing systems and customization of ABAP programs to support the business processes.
• Closely worked with the finance teams to resolve the cross functional business requirements such as ORC's and cost centers, profit center customization and division override on sales orders.
• SD Configurator and Lead on the following projects, and involved in the understanding of business requirements, design, documentation and managing SAP project initiatives.
• International Requirement for Demo/Sample and Free of Charge orders

• As part of the international requirements, configured custom sales order types, item categories, delivery types, billing types and copy control routines to register sample and free of charge orders within SAP.
• Gathered requirements from different affiliates and provided custom solutions.
• Analyzed existing reports and EDM extracts to see the down stream impacts of creating new order types and item categories.
• Worked with the EDM, data warehouse and customer service teams to create the awareness, impacts of the customized solutions in SAP which could impact reporting.
• E-procurement GSG Project

• Responsible for the enhancements to allow automatic processing (electronic) of orders generated via the GSG software in the AV SAP system for German affiliates.
• Gathered requirements, designed and delivered solution to implement electronic order processing in AV SAP for German customers.
• As a SAP SD Configurator, acted as a liaison between the business and IT to determine enterprise application integration requirements, XML message formats, data transformation and mapping.
• Closely worked with EAI teams for coordinating testing, data migration and implementation tasks.

Customer Service Sales Reporting Tool

• Abbott entities that were International, were required to report monthly on sales, standard cost and unit data by individual product ID.
• As a SD Configurator, involved in the design and implementation for division override on the sales order and accurate sales reports without affecting the accounting.
• As a Testing Lead on the project, created test plans, test scripts, coordinated the testing timelines between the BSE's located at different locations around the globe for system and regression testing.

E-Abbott Project

• Abbott Vascular (AV) requested a web based interface to enter orders, view orders and invoice history.
• As SAP SD Technical Lead, coordinated with EAI team and Easy Link teams to gather requirements.
• Analyzed standard SAP BAPI's, mapped the requirements and performed gap analysis.
• Involved in the planning phase, design and construct phase of the project, created functional and technical specification and mapping documents.
• Environment: SAP R/3 Version 4.7C

Confidential, Princeton, NJ 7/04 - 6/07
SAP SD Functional Analyst

• Responsible for the ongoing production support activities, implemented new business requirements, designed functional and technical requirement specifications.
• Implemented new business requirements including, creating new order reasons, order types, new route determination, tax percentage changes, new shipping conditions and sales territory changes.
• Created FRS (functional requirement specification) for the new business processes such as tolerance block on EDI orders, minimum surcharge applied to specific customers, tracking samples through customized program and new ASN and DDN interface implementation.
• Created and updated the URS and UAT documents for the new and changed business processes.
• Designed reports and created technical specification for product recall reports, net sales report, sales territory report, product sample sales report and sales detail reports.
• Created queries to retrieve sales data, customer data, territories linked to sales orders, product pricing linked to customers, taxes and surcharges linked to sales orders, customer mailing list based on old sales data, payer's credit limits and payment terms for business users and the auditor's onsite.
• Created and monitored the critical batch jobs on a daily basis by involving the responsible business users.
• Provided 24 hour on-call support.
• Mapped new fields required by Wholesalers for ASN requirements, and resolved file transmission issues with EDI and sterling commerce.
• Worked closely with EDI team to map fields and segments for new requirements, including performed units as well as end-to-end file transmissions testing with EDI and end customers.
• Designed interface programs in SAP to get pricing data from the external contract management system into SAP.
• Supported the users to get the correct pricing files into SAP from the external system and to send the invoice files from SAP.
• Solved support tickets, including running sales and financial reports, adding users to the email list, created and discontinued batch jobs based on users requests, created queries for non-sap users, fixed printer problems, etc., which were logged into clarify on a daily basis.

GE Name Change Project

• Responsible for the transition of the name form Amersham Health to GE Healthcare.
• Involved with the name change committee, which focused on the legal aspects, and consequences of the name change.
• Worked with the business users and legal advisors to provide functional SAP inputs to the name change committee to resolve legal issues, if any.
• Identified the configuration objects, custom objects, programs, reports, master data, print programs and SAP scripts, which had to be changed to the new name and created technical specification for the same.

Oncura Spin Off

• The Nuclear Therapy part of the business was planned to be spun off as a new company partially owned by GE Healthcare.
• Created new partner function for the present customers to be stored in the system as end users.
• Configured the new company formed as a customer to the main sales area.
• Created new order types, pricing procedure, billing types and drop ship types.
• Deactivated the company code and sales area for the nuclear therapy business by identifying all custom programs, reports customizing objects and batch jobs.
• Prepared project plan and cutover plan for the transition of stocks and accounts.

Sales Representative Process

• A new business requirement was to keep track of all the sales made by different sales territories.
• Designed a new sales track process, reports and created functional and technical specification for the same.
• Conducted one-on-one training for the customer service representatives and documented the new process.

ASN (advance shipment Notification) EDI Interface Project

• To comply with the ASN pedigree requirement, conducted workshops and worked closely with the business users, third party warehouse, EDI support, wholesalers and distributors to understand the ASN requirements.
• Designed new processes to trigger the ASN's from SAP through the EDI subsystem.

Third party Warehouse Interface Automation

• Deliveries were done through a third part warehouse. The data between the SAP and the third party Adage system was through a modem. The solution was to replace this outdated modem based interface was data transmission through secure FTP.
• Prepared the as-is and to-be processes, organized workshops, prepared project plans, implementation and deployment plans for seamless transition.
• Prepared and performed integration and end-to end testing along with documentation and end user training.

SOX control Implementation

• SAP security was not implemented in the system.
• Handled the SOX audits by designing custom programs and reports for monitoring unauthorized changes.
• Reviewed the existing interfaces, which lacked proper security controls and designed new controls to provide appropriate security features.
• Worked with FI team by creating queries to extract the sales and financial data for the SOX reports.

Business Intelligence Project

• Participated in the BI workshops and provided data inputs such as data fields used by the users to input the customer numbers, partners, UOM, class of trade, actual ship date, lot number, invoice amount, etc., to help map the fields to the UK SAP system.
• Ran reports to match the data from the US SAP system to the BI reports.
• Highlighted the gray areas and helped the end users understand the reports derived from and compare it to the BI Cognos reports.

Single Instance Blue Print

• GE Healthcare's North Americas 3.1i was planned to merge with Europe's 4.6c version and upgrade to ECC 6.0.
• As a part of the single instance business blueprint, updated the as-is process documentation, organized workshops, participated in the blueprinting of the system, identified and listed the gaps for the North America SAP system.
• Prepared a global template for SAP North America, which could later be customized, to be site-specific and rolled out accordingly.
• Environment: SAP R/3 Version 3.1i, 4.6c, ECC 6.0

Confidential, Franklin Lakes, NJ 4/03 - 7/04
Senior SAP SD Functional Analyst

• Responsible for the configuration and customization of the SD module throughout the life cycle implementation of the project.
• Responsible for data migration and configuration of interfaces (ALE and EDI).
• Formulated as-is and to-be processes from several sessions with the team members.
• Customized and configured the various areas of SD implementation guide via the Enterprise IMG.
• Configured sales documents such as quotation, enquiry, orders, contracts, and scheduling agreements.
• Customized customer master, material master, condition master, and customer material info master records according to the business requirements.
• Worked on various order types like standard order, cash order, rush order and special order types in order management.
• Maintained customer account groups, partner types, access sequences and procedures.
• Configured invoice, debit and credit memo and rebate agreements in billing.
• Assigned account groups, sales areas and assigned hierarchy types for pricing by sales document type.
• Defined and assigned pricing procedure using condition types and condition records.
• Worked on sales document types for service orders, returns, and credit and debit memo requests.
• Defined modes of transportation, shipping types, routes and transportation connection points.
• Maintained the data relevant to taxes in consultation with the members of FI module.
• Performed integration testing with other modules like MM and FI.
• Configured various output types and configured various output determining procedures.
• Modified several other reports and layouts depending on the new business requirements and generated documentation for these modifications.
• Mentored ABAPERS to complete the assigned tasks by explaining them the process, purpose and the task.
• Generated ports and partner profiles; configured message control and set up the parameters for communicating through EDI.
• Moved data from Legacy system to SAP system, including material, customer vendor, customer hierarchy and source lists.
• Involved in testing and debugging of all transactions.
• Created recordings for data entry using transactions and created file for this format, using LSMW for mapping the data from Legacy system according to the structures as in the recorded file and used BDC for uploading data and data migration.

Environment: SAP R/3 Version 4.6C

Confidential, Wheeling, IL 10/02 - 3/03
SAP SD Configuration Consultant

• Responsible for the configuration of basic functions, sales documents and deriving specifications for enhancements and modifications using ABAP.
• Gathered requirements and created functional specifications for conversions, interfaces and enhancements.
• Configured prototype for SD module based on business requirements.
• Configured the SD module by setting up the overall organization structure design, document types, item categories, master data, usage of condition step, copy control of sales document types to billing and delivery documents.
• Created customer master data, material master data and customer material information record.
• Defined number ranges for sales documents, materials and customer master records.
• Worked on sales document types for service orders, returns and credit and debit memo requests.
• Created stock transport orders, sales orders delivery, transfer orders; make to order products, ATP checks, back order processing, rescheduling deliveries, BOM and alternate BOM.
• Responsible for the configuration of consignment stock process for the project scope including consignment fill up, issue, returns and pickup.
• Defined and assigned pricing procedure using condition types and condition records.
• Performed pricing with all relevant options like material pricing, price list type, and customer specific with discounts taxes and freights.
• Defined condition types for each pricing procedure with all relevant access sequences.
• Defined the group condition types and sequences in pricing procedures.
• Defined condition tables, which enabled the store and retrieved condition records for each of the different condition types and defined the access sequences.
• Worked with material price, price list type, and customer-specific price.
• Configured the billing plans as per the requirements.
• Customized the billing dates as per the billing plans, milestone billing and periodic billing.
• Maintained credit control area, assigned company codes to credit control area and assigned credit limit check to the sales document types and delivery types.
• Made changes and updates to the customer master and material master using batch input procedure.

Environment: SAP R/3 Version 4.6C

Confidential, Fremont, CA 1/02 - 9/02
SAP SD Functional Consultant

• Responsible for working with team members from PP and MM modules, gathering requirements and guiding ABAP team members for the integration and customization of the SD module.
• Involved in the full life cycle implementation from blue printing phase to go-live.
• Worked closely with the marketing and account receivable departments along with the ABAP team members to gather and verify requirements for the customer master.
• Mapped the internal sales organization structure via the organizational chart.
• Created customer master data, material master data, customer-material Information record and customer groups.
• Defined a number ranges for customer master record and the sales document, item proposals.
• Created order reasons for sales documents, defined item categories and scheduled line categories.
• Worked on the special sales document types such as cash sale, rush order, credit and debit, return and free of charge delivery types.
• Defined third party processing both through the plant and vendor, defined and assigned account keys assigned G/L accounts and defined pricing procedure determination.
• Set copy control requirements to various sales, deliveries and billing documents.
• Customized batch management, purchasing, source determination, PIR, third party purchasing, created new document types, pricing procedures, output determinations, billing, account determination, layout and copy control.
• Created sales, delivery and billing document types.
• Created billing documents based on documents like invoice based on delivery, credit and debit memos based on requests. Invoices based on sales orders and delivery. Cancellation document based on billing documents/credit memo.
• Created new customer account groups.
• Responsible for the partner types, access sequences and procedures.

Environment: SAP R/3 Version 4.6C