OBJECTIVE:

To obtain a challenging position in a professional technology - driven organization of repute that would best utilize my expertise as a SAP BI/BO Consultant. I look forward to use my skills to help my organization achieve its objectives and bring in continuous growth and complement my professional growth.

SUMMARY:

• I have 10 + years’ experience as a SAP Consultant. I have been actively involved in BI/BO, RoamBI, SAP DS/BODS, Qlikview/Qliksense, Cognos, Cognos TM1, Tibco Spotfire Admin support and life cycle implementation project.
• Responsible for change management, review of change management plants and presenting changes in CAB meetings
• Taking care of problem management by root cause analysis of recurrent issues and giving ideas on correction by permanent fixes or long term work arounds.
• Implementation and Sizing of new BI 4.2 landscape across different boxes. Documenting the design of the new landscape.
• Resizing of the legacy environments and come up with new workarounds of existing landscape issues with help of findings using queries to audit database.
• Excellent Communication, analytical and Interpersonal skills as a Consultant and play key role in implementations from Blue print to Go-Live
• Experience in BI Technologies on Installation Migration, configuration, server maintenance, sizing, post production support, performance tuning, security & access rights set up and handling tickets.
• Proposed RCA’s to the client and team member for the frequent failures.
• Installation, configuration and implementation of BI technologies SAP BI, SAP RoamBI, Tibco SpotFire, Qlicksense, Cognos components.
• Migration of Business objects server, reports and users
• Monitor and work on Team Track and Support Production Support ticket queue and Job monitoring
• Work closely with the Client on migration, enhancement and break fixes.
• Co-ordinate with Business Objects Support for any unresolved issues and tool specific issues or hot fixes/patches.
• Co-ordinate with Network/Citrix/Data Center Support for issues related to connectivity to Business Objects servers.
• Unit Testing, Integration Testing and User Support activities.
• Regularly interact with the onsite team/client and provide status updates in daily/weekly conference
• Create the document and update the document of current process.

PROFESSIONAL EXPERIENCE:

Confidential

Environment: SAP BI/BO 4.2 / 4.1 / 3.1 / R2, RoamBI, Cognos, Cognos TM1, QlikSense/Qlikview, Tibco Spotfire

Responsibilities:

• Handeling the BI team (Team Size12).
• Monitoring the Incident/Change request, task, Work order and problem ticket and keep SLA Green.
• Keep KPI Green.
• Attending Daily call to give the justification on breached incident and Change.
• Attending weekly basis the tower lead call and understand the give the review of Multi Tower activity and Single tower activity.
• Discuss on every 6 month with team members and fill the performance details in tool.
• Follow the ITIL process in our project.
• Installing, configuration and patching the BI servers based on environments.
• Knowledge on BI servers clustering.
• Creating and publishing end user URL for BI users in Browser and IPad.
• Experience on ROAMBI and BI Mobile app configuration setup.
• Expert in L2 and L3 daily Issues fixup and Ipad support.
• Worked on BI report and RoamBi view deployment from one environment to another environment.
• Configuring SharePoint, SAP BO and other data sources with RoamBI.
• SSL Certificate configuration in RoamBI and SAP BI/BO.
• Good Knowledge on SMTP configuration and PowerShell scripting.
• Implementation /Migration of latest SSL certificates from SHA1 to SHA2 on Web servers
• Knowledge on Database Configuration, Sizing, Tomcat Debugging, setting up new SharePoint, Adding AD Groups
• Knowledge on Pushing reports to IPADS, Fixing of View Deployment Issues, Network Load Balancer
• Understand client requirements, provide solutions, functional specifications and implement technical components accordingly.
• Excellent Communication, analytical and Interpersonal skills as a Consultant and play key role in daily operation activity.
• Troubleshooting the issues that users face while working with BO tools (Business Objects Desktop Intelligence, Web Intelligence, Designer, Info view, CMC, CCM, LCM, Import Wizard, Live Office Web/Application servers, tomcat, and Business object mobile).
• Worked on setting security on universes, Connections, Folders
• Worked with CMC in setting rights, Security, Scheduling objects, creating Folder structure, Managing applications, Managing users & Groups, content Objects& Instance Manager
• Monitor the availability of a BI Platform 4.0 server using the BI Monitoring application
• Daily monitoring of BO servers and services
• Performed Tomcat / BOE Services / CMS Stop/Start/validation
• Crated users & user groups and assign role assignment w.r.t the Business Solution
• SAP Roles Import & Mapping into SAP Business Objects Enterprise
• Created of BIAR/LCM File Universe & webi & Crystal Reports transport workflow
• Created Universe on top BW Query’s and assign a securities roles
• Involved in Pre & Post Maintenance Delivery and Release Delivery activities
• Performed Full system Validation on BO/BOXI servers
• Responsible for change management, review of change management plants and presenting changes in CAB meeting.
• Taking care of problem management by root cause analysis of recurrent issues and giving ideas on correction by permanent fixes or long term work arounds.
• Implementation and Sizing of new BI 4.2 landscape across different boxes. Documenting the design of the new landscape.
• Resizing of the legacy environments and come up with new workarounds of existing landscape issues with help of findings using queries to audit database.
• Implementation /Migration of latest SSL certificates from SHA1 to SHA2 on Web servers.
• Document the best practices to increase the efficiency of the process.
• Assist in migration of various projects between various versions of Business Objects.
• Role migration of users across the boxes in various landscapes.
• Performs the decommissioning of projects in legacy product (Business Objects BO XI R2, XI 3.1)
• Work on Qlikview / Qliksense as a Admin and implement solution with based on problem incident findings.
• Handle SLA’s for resolution of issues raised by business.

Confidential

Environment: SAP Hana and BI 4.1

Responsibilities:

• Design and develop HANA information views - Attribute Views, Analytical Views, Calculation views and stored procedure across functional area
• Experience with SAP HANA Data provisioning using SLT.
• Understand client requirements, provide solutions, functional specifications and implement technical components accordingly.
• Excellent Communication, analytical and Interpersonal skills as a Consultant and play key role in implementations from Blue print to Go-Live
• Involved in the following during the life cycle of SAP implementation:
• Troubleshooting the issues that users face while working with BO tools (Business Objects Desktop Intelligence, Web Intelligence, Designer, Info view, CMC, CCM, LCM, Import Wizard, Live Office Web/Application servers, tomcat, and Business object mobile).
• Worked on setting security on universes, Connections, Folders
• Worked with CMC in setting rights, Security, Scheduling objects, creating Folder structure, Managing applications, Managing users & Groups, content Objects& Instance Manager
• Monitor the availability of a BI Platform 4.0 server using the BI Monitoring application
• Daily monitoring of BO servers and services
• Performed Tomcat / BOE Services / CMS Stop/Start/validation
• Crated users & user groups and assign role assignment w.r.t the Business Solution
• SAP Roles Import & Mapping into SAP Business Objects Enterprise
• Created of BIAR/LCM File Universe & webi & Crystal Reports transport workflow
• Created Universe on top BW Query’s and assign a securities roles
• Involved in Pre & Post Maintenance Delivery and Release Delivery activities
• Performed Full system Validation on BO/BOXI servers

Confidential

Environment: BO XI 3.1 and BI 4.1, SAP BI 7.0

Responsibilities:

• Interacting with onsite team regarding tasks and Assigning of tasks to the team members.
• Have done client interactions, requirement gathering direct in client location.
• Manage Tomcat applications servers.
• Involved in migration of Reports,Universe and Clean-up task.
• Involve in transportation, creating connection, maintaining the server, Monitoring.
• Fixing the Migration issues like data, format, Function, Linked report, Calculation Engine etc.
• Involved on Deski to Webi Report conversion and fix the issue.
• Provide technical support to client-based reporting users, including troubleshooting client problems and Oracle installations.
• Maintain an inventory of all reporting equipment(servers, storage filers, job servers, etc.) and software licenses.
• Work closely with local and remote staff, such as database administrators and software developers, in supporting all information technology requirements.
• Monitor System Hardware Space Availability and Performance
• Diagnose and resolve any third party production down issues
• Create the document and update the document of project scope and current process
• Works on System analysis, System Admin, designing, development, customer service and training.

Confidential

Environment: BO XI 3.1 and BI 4.0/4.1, SAP BI 7.0, ECC 6.0

Responsibilities:

• Incident handling i.e., resolving the incidents as and when they come up during monitoring or alert.
• Migration of object from BO XI3.1 to BO 4.0.
• Report bursting/publishing using dynamic recipient.
• Took care of Data loads during Regression Testing.
• Works on Tomcat deployment, Service pack installation, Analyse the server log.
• Extensively worked on Authorizations and provided trainings to the colleagues too.
• Web intelligence reports design and Crystal reports design, LiveOffice and Dashboard design.
• Import wizard for all transports (Universe, webi, connections, folders, dashboard objects).
• Server/Tomcat start, shutdown, restart and removing core dumps.
• Good Knowledge in Crystal Reports, Web Intelligence Reports, Desktop Intelligence Reports, Universe and Mobile Report.
• Involved in system configuration and Administration. Creating roles and profiles to users.
• Tranportation(Bug-Fix, Fast-Track, Emergeny process), Maintenance and Release delivery activity.
• Worked on BIP transports too which includes transport of Universe,webi reports etc.
• Worked on performance tasks like Indexing using Polestar, and worked on BO issues related to server maintenance.
• Interaction directly with the client for resolving errors, performing system changes, clarifying issues, status meetings, etc.
• Handeling the Ipad report issue.
• Create the document and update the document of current process.
• Works on System analysis, System Admin, designing, development, customer service and training.

Confidential

Environment: SAP BI 7.0, SAP BO

Responsibilities:

• Monitoring Process Chain and analyzing the reasons and provide solution.
• Distributed deployment issues in BOXI R1/R2/R3.
• Scheduling in BOXI R1/R2/R3.
• Performance related issue on Business objects XIR1/R2/R3 servers
• Deployment on Tomcat, Websphere and Weblogic
• Weekly Checks Purchase Report and removes discrepancy.
• Involved handle CR or enhancement as per client need and approval.
• Monitoring Remedy tool for incidence, task and CR.
• To communicate with the customer who posted the ticket.
• Resolve customer reported tickets through email and phone.

Confidential

Environment: SAP BI 7.0, BEx Analyzer, SAP BO Webi, Deski

Responsibilities:

• Involved in two Activities like monitoring and Production Support.
• Generated Export DataSources to transform data from one InfoCube to other InfoCube.
• Managed and monitored data loads with full upload and delta mechanism.
• Extensively involved in the scheduling and monitoring using process chain.
• Monitoring and implementing the solutions to the errors in the Production System.
• Monitoring WEBI Job Servers, SAP Sync Monitoring workflow, Long running reports, Monitoring WEBI job servers, Monitoring instance control tool, Monitoring failed instance, Infospace refresh monitoring, Universe row limit status, Site scope monitoring alerts, infospace indexing.
• Query Reporting, Graphical presentation, Web publishing.
• Process Chain and event management for Automation Process.
• Involved in Training and interacting with client side.

Confidential

Environment: SAP BI 7.0, SAP BO

Responsibilities:

• Work on Webi and Deski reports.
• Managed and monitored data loads with full upload and delta mechanism.
• Monitoring and implementing the solutions to the errors in the Production System.
• Worked on performance of queries and performed various tuning techniques.
• Involved in different phases of Software Development Life Cycle (SDLC) like requirements gathering,preparation of technical specification documents, development and testing
• Maintain list of all the activities for all the tickets until it is closed.
• Monitoring and implementing the solutions to the errors in the Production System.
• Handled the tickets, Maintain list of all the activities for all the tickets until it is closed.
• User and Training Documentation.