SUMMARY:

• SAP Senior Consultant, with over 7 years of IT professional experience in SAP R/3 Sales & Distribution (SD), MM, CS, FI, RAR, VC include:
• Extensive experience in the areas of: Order Management, Pricing, Billing, Service notifications, Service Orders, Repair Orders, Repair procedures, RRB, Return Orders, Debit/Credit memos, Variant Configuration, Master Data including Classification, Dependencies, Material Masters, and Bill of Materials etc
• Experienced in both Production Support environment as well as IT project enhancemnets, handling both Tier 1 and Tier 2 Support issues, SAP enhancemnets
• Extensive experience in the areas of: Design of Super BOMs, Variant BOMs, SD Pricing models using VC functionality, Make to Order (MTO) scenarios, material with variant configuration
• Worked in the areas of: Service notification both revenue bearing and non revenue bearing
• Integrating SD module with other enterprise areas such as CS, MM, FI, configuring and implementing SD/MM/FI/CS, working with interfaces, SAP SD Tables, ABAP debugging, training and support.
• Partner with the user community and actively drive issue resolution and closely monitor its progress to ensure successful and timely User Acceptance Testing
• Coordinate efforts with other specialists, integrate change management activities into project plan
• Experience includes Master Data, Order Management, Billing, Interfaces and Pricing.
• Revenue Account determination (RAR) - VKOA entries and credit management as a part of SD -CS-FI-CO integration
• Revenue account recognition: Dependencies for Revenue account determination, assignment of account keys and G/L accounts. Worked with FI team to streamline revenue recognition.
• Revenue Accounr Recognition (RAR) - SD/CS/FI integration to hit the right G/L accounts based on Material and Customer account assignment groups.
• Experienced in User exits, BAPI, ABAP debugging, Smart forms, Output determination
• Knowledge in the integration points between SAP MM, SD, CS and FICO modules

TECHNICAL SKILLS:

ERP Systems: SAP R/3 4.7, ECC6.0

Operating Systems: Windows NT, Windows 2007, XP, 95

Interface exposure: IDOC, BAPI, ABAP debugging, RFC, Smartforms, Enhancement, Customer exits

SAP SD OTC: Order Management, Pricing, Billing, Variant configuration, Make to order, Individual purchase order, Third party order

SAP Customer Service: Service Notification, Service Order, DIP, TECO, Resource Related Billing (RRB).

Tools: Solution Manager, Remedy

PROFESSIONAL EXPERIENCE:

Confidential, WI

SAP SD/CS Consultant

Responsibilities:

• New configuration changes as per business requirements
• Configured changes in Service notifications, Service Orders, repair procedure and resource related billing.
• Configured core business processes of CS module based on SAP recommended best practices, for service Notification, repair Orders, Service Orders, resource Related Billing (RRB), Service Contracts and other service related master data.
• Configured Sales Document types for returns, Credit and Debit memo requests
• Configured Dynamic Item Processing Profile (DIP) also known as Resource Related Billing (RRB) for Quotation and Billing Requests, for both in-house and field service billing and quotation process.
• Defined various task lists and assigned them to different work centers for use in service work planning, operations and maintenance items.
• Involved in helping the business with day-to day IT support, Production support, User training etc.
• Preparation of Config documents, weekly team meetings, coordinating with the Technical Team Members for successful development of the solution
• Responsibilities include setting up the partner profiles, Outbound & Inbound IDocs via Outputs, IDOC error failure analysis, Communication with external Partners (Walgreens, Drug Stores etc.)
• Coordinating with the FI resource for the SD/CS/FI integration - GL postings, Profit center settings etc
• Worked with team lead in configuring service related Revenue Account Recognition (RAR)

SAP CS Consultant

Responsibilities:

• Configured Serial number, functional location, work centre, activity type, serial number profile
• Configured service notification both revenue bearing and non revenue bearing
• Configured core business processes of CS module based on SAP recommended best practices, for service Notification, repair Orders, Service Orders, resource Related Billing (RRB), Service Contracts and other service related master data.
• Responsibilities include working with issues related to taxes with respect to VERTEX; G/L postings
• Configured sales document, item category determination
• Solid understanding on SD / CS / FI integration and have extensively worked on SD and FI integration setting up the Revenue Account Recognition (RAR) to support in monitoring and assignment of account keys and G/L accounts
• Coordinating with the User Community for the BRD / UAT sign offs

SAP SD VC Consultant

Responsibilities:

• Creation of Variant Configuration Master Data including Classification, Dependencies, Material Masters, and Bill of Materials.
• Build of Knowledge bases which are comprised of Variant tables, Selection Conditions, Characteristics and Classifications, which make up a collection of information for a particular family of products.
• Configure and install SD pricing models using Variant Configuration functionality.
• Preparing the functional design documents, configuring the system in the areas of OTC and Pricing, Invoice correction requests, Service Billing, Billing output modifications, custom reports (shipment report, pricing report, etc.), preparation and execution of test scripts in Quality Center, etc.
• Design of Super BOMs, which will trigger the Variant BOMs as per the Product configured in SD Variant Configuration.
• Configured Make to Order (MTO) material with variant configuration
• Configured sales document, item category determination
• Working with technical team members for RFC, smartforms and user exit modifications.
• Resolved support tickets on daily basis and resolved the tickets pertaining to Individual Purchase Order, Third Party Order, Make To Order (MTO), Pricing issues etc.

SAP SD VC Consultant

Responsibilities:

• Interacting with end users through Net meetings/phones/mails for resolving the tickets based on severity levels.
• Resolved tickets in OTC like sales order, delivery, billing, condition records and pricing.
• Worked on Enhancements - customer exit, field exit, menu exits and screen exits
• Worked on Smartforms, RFC and ABAP debugging
• Creation of Variant Configuration Master data including Classification, Dependencies, Material Masters and Bill of Material.
• Configure and install SD pricing models using Variant Configuration functionality
• Design of Super BOMs, which will trigger the Variant BOMs as per the Product configured in SD Variant Configuration
• Worked extensively on SD - Vertex integration; Tax related issues, mapping of Materail/Customer info into Vertex, Vertex Tax codes, Posting issues related to Vertex mapping etc
• Configured pricing conditions and pricing procedures for variant products
• Revenue Accounr Recognition (RAR) - SD FI integration to hit the right G/L accounts based on Material and Customer account assignment groups.

SAP SD Associate Consultant

Responsibilities:

• Worked as SAP Production Support consultant, involved in day to day production issues
• Responsibilities include working with Business users for resolving the Production issues
• Resolved the dayto day tickets in the areas of Sales & distribution, Material Management & FI.
• Resolved tickets in OTC like sales order, delivery, billing, condition records and pricing.
• Configured sales document, item category determination as a part of support enhancements
• Worked with team lead in configuring Make to Order material with variant configuration
• Involved in the creation of master data for material, customer masters, and business partners for UAT/Unit testing
• Resolved tickets pertaining to Revenue Account Recognition (RAR) for customer and sku groups
• Coordinated with cross functional teams for integration issues