PROFESSIONAL SUMMARY

• More than 20 years of IT experience with 8+ years of SAP experience in Basis.
• SAP Certified Technology Consultant in Netweaver \'04 - SAP Web AS for Oracle
• Successful 2 full implementations as a Techno/Functional Consultant.
• Committed to deliver functional and technical solutions on time and evaluate performance, progress and ensure to have it on schedule or as planned.

TECHNICAL SUMMARY

• Expert in installation and support of SAP NW04s components (ECC 7.1, BW 7.0, CRM 4.0, SRM 5.0, EP 6.0, MDM 5.5/7.1, PI 7.0, Biller Direct)
• Experienced in EHPi upgrades - PI upgrade from 7.10 to 7.11 / SRM upgrade from 7.0 to 7.1
• Installed and configured Solution Manager 3.2/4.0/7.0
• Experienced in TDMS with data encryption for system copies in ECC, BW and CRM.
• Specialized in performance tuning of ECC handling huge loads of data
• Troubleshooting and maintenance of SLD.
• Expert in Basis support activities such as Client copies, System refreshes, Kernel upgrades, Support packs, OSS Notes etc.
• Knowledge on Data archiving
• Configured Central and Local Alert Monitoring using CCMS.
• Experienced in using monitoring tools such Wily Introscope, Solution Manager Diagnostics (SMD), HP Oven View etc.
• Knowledgeable in OS level tasks on UNIX and Windows environments, and coordination with various OS and DB Administrators during installation and upgrade, for day-to-day operations of SAP and resolve issues at a very high priority.
• Worked on NW2004s BI, Solution Manager 4.0 and mySAP CRM Ramp-up Projects.

FUNCTIONAL SKILLS

• Experienced in Customizing SD, MM modules using best practices.

GENERAL SKILLS

• Proven leadership, technical writing, documentation, interpersonal and excellent communication skills
• Can take actions proactively wherever required
• Promoted knowledge sharing and team building by creating platforms for training and knowledge transfer in the team and organizing other similar events.
• Excellent exposure to the processes and procedures required for catering to multiple clients in a 24x7x365 data center environment.
• Ability and willingness to provide to 24x7 support

EDUCATION

• Master of Computer Applications, Confidential, India, 1995-98
• Bachelor of Science (Computer Sc), Confidential, India, 1989-92

PROFESSIONAL EXPERIENCE

Client : Confidential, Frisco,TX - Nov’11 - Present
Sr. SAP Netweaver Consultant

• Upgraded the PI systems of development and quality landscape from 7.10 to 7.11
• Initiated, Prepared and Upgraded the SRM landscape from NW701/SP5 - SRM 700/SP5 to NW702/SP10 - SRM 701/SP7. Also experienced in rolling back this upgrade in few instances.
• Worked on the SRM System refresh, Oracle Upgrades etc.
• Coordinating the environment refresh efforts in a organized manner

Client : Confidential, Plano,TX - Jan’10 - Oct\'11 (1 year and 10 months)
Sr. SAP Netweaver Consultant

• Working with the large implementation team comprising a massive landscape of ECC, BI, PI, CRM, SRM, EP, HCM and Solution Manager. Providing direction and playing active role in the team to ensure the smooth implementation of the major milestone project.
• Performance test: The motto of the large implementation is to handle around 120,000 end to end transactions per hour across ECC, BI, PI and middleware. Played a key role in testing and tuning the ECC system to successfully handle the load from which was greatly appreciated by the top management.
• TDMS 3.0: Designed and implemented solution to periodically refresh DEV/QA systems with up-to-date test data from Production systems using TDMS. Implementation of this solution will help reduce ongoing maintenance (storage) costs, increase development efficiency by reducing the administrative efforts and time required to manage development and test systems. Involved in ECC, CRM and BW.
• Responsible for providing support for setting up TDMS landscape, Scenario setup, Documentation and performing KT sessions within the Basis team to provide continuation support. Used Time reduction and Data scrambling
• Infrastructure Hardening: Provided support to implement the TSA across the distributed landscape
• Installation: Built the second quality landscape comprising components like like ECC6, CRM, SRM on IBM AIX with DB2.
• System Refresh: Performed frequent refreshes of the Dev/QA/Pre-prod refreshes from production and provided support until complete functional checkout from the business.
• Support Packs: Performed scheduled SP upgrades across the landscape from Dev to Prod.
• Support: Provided 24x7 support during critical issues.

Client : Confidential Frisco,TX - Jul ‘07 - Jan’10 (2 years and 6 months)
Sr. Netweaver / Basis Consultant

• Performed installation, Configuration, day-to-day maintenance, applying Support Packages of ERP 6.0 EhP3, SRM 4.0, NW BI 7.0, CRM 2007, PI 7.10, CE7.1, MDM7.1, EP6.0 Solution Manager EhP1, EP 7.0, CTS+ and TDMS.
• Upgraded ERP 6.0 to ERP 6.0 EhP3 and Ehp4 running on AIX and Oracle database
• Install and configured MDM5.5 and MDM71, This involves SLD registration and installing MDMTECH API’s to respective stack
• Reduced the downtime for EHP4 installation with 2TB database from more than 2 weeks to 24 hours. Target release was SAP ECC6.0 with EHP4 on the Oracle/AIX platform.
• Install SSL and LDAP configurations
• Tuned the ABAP/ J2EE parameters for maximum performance and stability.
• Performed data archiving for EDI, IDOC and Purchase data objects in ECC and SRM environments.
• Configured TDMS with data encryption for system copies in ECC, CRM and HR
• Installed and configured Biller Direct for CRM.
• Configured Solution Manager Diagnostics (SMD) using Guided Procedure for ABAP and J2EE stacks for NW products like CRM 2007, ERP 6.0 EhP3, PI 7.10 and Early watch Alert (EWA) for Non-ABAP stack.
• And more…

Client : Confidential, India - Mar‘03 - May’07 (4 years and 2 months)
SAP Basis Administrator / Associate Head

• Coordinate the SAP Implementation with the Partners, Management and Users
• Responsible for the design and development of customized applications for the user departments in client server architecture.
• Worked on R/3 4.6x, R/3 4.7 Enterprise, ITS 6.20, BW 3.5 on WebAS 6.40, XI on WebAS 6.40, CRM 4.0 on WebAS 6.40, SRM 4.0 on WebAS 6.40, BI and EP on NW2004.
• Installs, Upgrades, Administration, Performance Monitoring and Tuning of ERP 2004, WebAS ABAP, WebAS Java and other mySAP components.
• Installed NW2004 AS-Java with BI, EP and other add-ons.
• Configured Support Desk, Solution Monitoring and EWA.
• Installed Best Practices for CRM on CRM and Solution Manager Landscape. Configured Customer Interaction Center using Best Practices.
• Set up SAP Router & connected all systems including customers using SAP Router.
• Installation and Maintenance of local IPC 4.0 servers connected to our customers CRM 4.0 system.
• Setup Single Sign-on using SAP Logon Ticket for Exchange Infrastructure (XI), NW2004 EP, NW2004 BI, and ERP 2004.
• Configured Web dispatcher as Reverse Proxy.
• Setup Single Sign-on between BI 7.0 AS-Java and BI 7.0 ABAP.
• Managed, monitored Outsourcing projects from On-boarding till remote support.

Non-SAP Experiences:

Confidential, India - Sep’98 - Feb ‘01
Sr. Systems Analyst

Confidential, India - Aug’96 - Aug’98
Windows NT & Database Administrator

Confidential, India - Aug’92 - Aug’96
Network Administrator

SAP CERTIFICATIONS

• C_TADM51_70 SAP Certified Technology Consultant SAP NetWeaver \'04 - SAP Web AS for Oracle

SAP TRAININGS

• SAP CRM management from SAP America
• E2E Root Cause Analysis
• SAP BASIS Administration, Pricol, India
• SAP TechEd Workshops, India

OTHER TRAININGS

• Project Management, CADD Centre, India
• Oracle, Oracle Education Partner, India
• Netware Installation and Administration
• Advanced Post Graduate Diploma in Computer Science
• Java / Adv. Java
• Personality Management and Leadership Workshops, India