OVERVIEW:

An accomplished professional with more than 20 years of successful information technology experience, with several years of developing, implementing and leading Change Management and Change Management Consulting. An impressive history as a consultant working with clients from Oil and Gas, Utilities, Finance, Airlines, Manufacturing including Heavy Trucks, Auto Manufacturers and Consumer Goods, Health Care, Insurance and Non - Profit organizations. Instrumental in organizations realizing substantial returns on investment in the areas of process and program improvement and optimizations, including enhancing the most effective utilizations of new and/or upgraded processes, programs and technologies.

SUMMARY:

• Data Management & Content Management: Requirements Gathering & Interpretation, Data Analysis, Data Mapping, Process Mapping, Dimensional Modeling (Kimball), Process Management Design and Reviews
• Project Management: PMO, Project Planning, Resource Management, Tracking and Delivery, Financial Management and Reporting, Risk and Issue Management, Business Process/Requirements Analysis & Governance
• Business Development: Identify and Analyze Business Cycles and Business Development Opportunities, Produced Business Plans and Provided Guidance to Most Effectively Implement the Business Plan
• Facilitation: Conduct Effective Meeting, Presentations, and Reinforcing Team Building Skills via Applied Strategic Change / Project Management Planning Efforts
• Domain Experience: Business Transformation via ERP Implementations with Significant Experience with both SAP, and PeopleSoft, JDE, and Process Engineering/Reengineering, including HR, SD, CRM, PLM, Maintenance, Quality, MRP, Supply Chain Management, E-Commerce, and Financials
• People Management: Customer Relationship Management Skills, and Stakeholder Engagement, Change Impact and Change Reinforcement
• Service Warranty Development: Framework for the Transition of Solution to Customer - including Change Management Strategy, Design and Development of Support Services Post Implementation, Service Agreements Management, Client Expectation Management, Customer Relationship Management
• Leadership and Staff Development: Change Management Champion, Change Management Manager, Provided Industry Best Practices and Leadership in the Change Management Domain
• Change and Communications: Change and Communication Strategies, Stakeholder Analysis and Management, Relationship Building and Management, Prosci Certified Change Management Practioner
• Learning and Development: Responsible for Assessing, and Designing Training Programs to Effectively Implement the Solution Realizing Optimum Performance upon Go-Live / Cut-Over
• Team Collaboration: Enablement utilizing SharePoint, Scrum, Agile Methods and Processes, Waterfall Systems Development Life Cycle

TECHNICAL SKILLS:

• SAP/HR Suite Training
• PeopleTools
• PeopleCode
• OpenLink Endur
• BPwin
• ERwin
• Informatica PowerCenter
• Composer3
• Structured Analysis and Design (SDLC)
• ADT Patient Accounting
• HeathQuest 2000
• SeeBeyond
• ETL
• EAI cMotion
• AVS
• JVS
• PL/SQL
• C#
• Information Engineering (IE)
• N-Tier Development Process
• JD Edwards/Oracle EnterpriseOne Asset Management
• Maximo
• PeopleSoft Distribution (OM/Inventory)
• (Business Intelligence/Data Analytics/Reporting/Dashboard/Visualization) Qlikview
• Tableau
• Cognos
• Excel
• SQL

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

OCM / Change Management Lead JDE

• Global implementation of SCM software (JDE). Laid framework for OCM/PMO program within client environment.
• Performed assessments and planning (Communications, Stakeholder Engagement, and Training) for first phase of the engagement.
• Created OCM templates, and mechanisms for capturing metrics for successful delivery.
• Oracle Agile PLM engagement covering the entire product development cycle. included strategic planning training, life cycle development, business analysis and team building skills in a global manufacturing environment. Tasked with identifying, analyzing and solving customer problems to increase customer satisfaction. Document control, NPI Bill of Material structure and sustaining products. New product introduction and revenue releases. Engineering Change Request/Order using Agile tool.

Confidential, Houston, TX

• This ETRM engagement involved defining forecasts and financial documentation for the Endur Project in preparation for submission of the data into the Business Planning Consolidation System.
• Created and implemented Management of Change Process around the Asset Management domain, including process definition, documentation and the subsequent review process (ITIL).
• Ensuring conformance to expected results and compliance with both internal requirements and external regulations.

Change Manager / Delivery Manager

• Improved business performance in both corporate and non-profit organizations. Demonstrated extensive knowledge and a proven success record of structuring and leading complex change management programs on medium to large projects in collaborative and fast paced environments.
• Responsible for documenting workflows, managing resources, and articulating the value-propositions of both the overall effort and the implications of having a structured/repeatable approach to addressing Change Management at an early stage within the Process or Technology Change and the organizational impact.
• Performed assessments for organizational /program / project readiness, leadership alignment, organizational impact, change vision, and strategy.
• Pivotal to this project was addressing and controlling risk. Risk Management / Mitigation which enabled the organization to significantly minimize the potential risks to the organization.
• Projects included, Meaningful Use, EHR, LIMS/LMS, Clinics, and Pharmacy Analytics BI/BA. Supporting Architect in building BI (Tableau) framework to report on Supply Chain Management in Hospital and Clinic performance, and Laboratory Performance.
• Configuring information from both external and internal sources with PL/SQL programming, and stored procedures. Agile software development life cycle practices and PMBOK® standards. Hybrid Cloud Solution environments. In collaborating with other business teams, successfully manage and implement various application/services integration with web services for Tableau reporting, create rolling-out strategies through incremental deliveries on features with adaptive enhancements.
• Create, set up and optimize Tableau extracts, scheduling/back up, performance tuning at various levels, security access privileges; write custom PL/SQL queries against Oracle 11g database to create workbooks, views and dashboards.
• Design, develop data from various data sources, combining Oracle data with complex data structures on tables, and develop data marts/data warehouses as part of the enterprise data governance initiatives for internal and external BI reporting.
• Develop and roll out various high-level storyboards, dashboards, Network Graphs, integrated web tools, compatible with mobile devices and different browsers, with enhanced visualization, highly customized, easy-to-use query functionalities (Tableau scripting) to present various KPIs, using new features.

Confidential, Houston, TX

Principal Consultant / Organizational Transformation

• Supportive role in leading sales efforts with industry leads, account managers and business developers into new and existing clients. Provided feedback and guidance as appropriate for the development of Confidential 's Organizational Change Management Methodology, including guiding the efforts for capturing lessons-learned and best practices, and integrating the Project Management and Change Management functions.
• Recommended and implemented effective communication and collaboration mechanisms with the organization. Supported the I-field central team in laying the framework for an I-field ADE assessment Methodology to be used for all future ADE assessments. Supported efforts to deploy/enhance P2 ProCount software solution within the overall solution environment.
• Change Management Communications Consult for Smart Meter Programs. Utilized reporting tools to present to stakeholders prototype the functional impact of Future State environment.

Confidential, Houston, TX

Senior Change Management Consultant / Process Transformation

• Upstream Oil & Gas - Supported process and technology change within a major oil and gas corporation. The selection of the frameworks, would allow the client to achieve the desired step change improvements in productivity and decision quality.
• The desired state enabled a world-class organizational capability for reservoir modeling and oil field management. Responsible for communication planning, managing communication efforts, implementing and deploying the communication strategy and plan, training strategy and plan, facilitating DSPs, Peer Reviews, workshops and meetings, documenting work to be performed during subsequent phases, and documenting vendor negotiation guidelines.
• Participated in Strategic Planning Sessions mapping objectives to Strategic Plan. Participated in documenting the Project Charter. Additionally, I was responsible for gathering requirements and documenting the project framing documents, the stakeholder analysis and engagement process, technology utilization mapping, organizational readiness assessment.
• Peer Assist and DRB sessions, and the resource requirement assessment and availability. Facilities Management - Involved in physical move of several hundred resources to new facilities. Communicating and engaging stakeholders of the future state.

Confidential, Torrance, CA

Project Manager / Change Management / Process Optimization

• Selected to lead and/or support major change management efforts for ERP and DW implementations for major segmentsincluding global implementations (SAP and PeopleSoft). Client base included manufacturing, automotive, insurance, and
• Energy industries. Interacted with both client executives and client end users. Effectively communicated Change
• Management concepts and practices. Introduced and deployed the concepts of the balanced scorecard in the organization.
• I have worked with both Qlikview and Tableau to provide the ability to realize the impact of Financial, HR, and SCM dataintegrating various data sources, in report and dashboard formats. Lead Change Management efforts for Product
• Lifecycle Management efforts in both automotive and aerospace environments. Lead configuration and training workshops. Used current best-of-class problem analysis methods, including cause-and-effect, and Pareto Analysis.
• Evaluated current business processes and proposed business process improvement opportunities. Developed and executed plans for managing impact of organizational change and assessed overall impact of change on the organization.
• Worked with business units to understand their perspectives, educating managers on business, process and technology changes. Conducted fit gap analysis to identify disparities between as-is and proposed environments. Implemented new methods, systems and tools, in an ongoing organization (continual improvement). Change agent providing support and mechanisms to implement changes to the operations of the business. Effectively used Documentum, Stellent, and
• SharePoint as effective change management tools for communication, standardization, and work process flows. Consulted with Business units to identify and analyze stakeholders and audience groups. Excellent user-level skills with desktop and
• ERP applications. Effectively worked with off-shore resources.

Confidential, Houston, TX

Senior Consultant / M&A / Business Intelligence

• Participated in pursuits, responses to RFPs, and RFIs. Managed group responsible for developing data interfaces, data modeling, and data integration. Facilitated business process engineering and reengineering sessions creating diagrams depicting HRMS and SD process and data flows using ERwin data models and BPwin process modeling tools. Lead the data architecture team charged with defining the technical architecture based on the organization's vision and strategy and subsequent impact on SAP implementations. Lead development and implementation efforts for data warehouse projects providing access for historical analysis and cost and work effort optimization. Assessed the quality of master data for HR and Sales & Distribution.

Confidential, Long Beach, CA

Senior Data Analyst / Data Architect

• Captured systems requirements for the Sales and Distribution functions. Mapped client data to vendor (SAP, PeopleSoft) baseline models. Facilitated meetings with users and vendors regarding functionality provided by their software offering.
• Created project related documentation, including Feasibility Study, Gap Analysis, Requirements Documents, data and process models, and the RFP. Documented and built the critical data interfaces to external systems (Accounting, WarrantyService, Finance, and EDI). Designed and built data and technical architectural components for an enterprise DWfunctional data marts, utilizing ROLAP, MOLAP, and OLAP concepts. Developed ODS, marts and DWs using dimensional modeling concepts. SQL, Informatica, MicroStrategy, Excel and XML.

Confidential, Los Angeles, CA

Publications and Presentations

• EGip Decision Support Objectives Document, The Effective Project Management Program Office, Building Effective Team Chemistry, Change Innovations (Adopting and Adapting to Change)

Environment: s & Technical Skills: Oil and Gas, Chemicals, Utilities, Insurance, Supply Chain Management and Logistics, Manufacturing, Aerospace, DoD, Telecommunications, Cloud Based Hospital Systems (Administration/Patient Information), Finance, Commodity Trading, MRP, MRO, SCM, Asset Management, Sales & Marketing, Sales & Distribution, Banking, Mortgage Loans (including Setup/Processing/Maintenance), Account Profitability, Auto Leasing, State of California Child Support System, California Court System, San Bernardino County Child Support System (Lockheed)