PROFESSIONAL SUMMARY:

• 20+ years as Project Manager in compliance with Agile, ASAP, SEI CMM, PMI, and ITIL
• 15+ years’ as SAP Project Manager, specializing in System Upgrades, Quality Assurance (QA), Application Development, Deployment, Cutover, Support, and Data Conversion activities. Solutions included Ariba, BI/BW, CRM, FMS, FICO, HCM, IM, MM, PP, PS, SCM, SD, and WM.
• 11 full - cycle SAP implementations in aerospace and defense, agricultural manufacturing, chemical industries, consumer product, life sciences, plastics, and retail industries. 5 years establishing and directing SAP Quality Assurance/Test activities. 4 years working with or directing Agile-like activities.
• Tools used include HP ALM, SharePoint, Solution Manager, MS Project, PlanView, Jira, and Clarity.

PROFESSIONAL EXPERIENCE:

Confidential, Reading, PA

SAP Project Manager (PMO)

Responsibilities:

• As part of SAP PMO, directed project deployment activities (FICO, SD, MM, PP, QM, IM/WM, MII, Vertex on S4/HANA), facilitated decision making and issue resolution, and provided progress metrics for steering group and core team.
• Initial focus was on delivering an enterprise solution to first factory. Data loaded successfully and validated. Extended hypercare was conducted with Agile methodology and Jira tool.
• Started on mapping deployed functionality to next factories, address additional functionality as needed in enterprise solution and preparing for continued rollout.

Confidential, Grand Rapids, MI

SAP Project Manager (PMO)

Responsibilities:

• As part of SAP PMO, directed project deployment activities (FICO, Ariba, Vertex on HANA), facilitated decision making and issue resolution, and provided progress metrics for steering group and core team. Main focus on FICO functional, Integration Testing, OCM, and Data Migration areas.
• Responsibilities included creating project schedules and plans, and establishing policies and procedures. Identified integration issues in relation to new requirements, driving resolution of integration issues through functional, data conversion, and development teams. Also coordinated integration testing using Agile methodology (sprints and scrum).

Confidential, Farmington, CT

SAP Project Manager

Responsibilities:

• Prepared Cutover Plan, including data loads, transports, configuration, and security. Solution was portal-based with content management, user administration, enrollments, and advanced search. Development done with Agile sprints. Systems include ECC, CRM, BW, DW, MDM, WCEM and LDAP.
• Executed plan for testing, monitored progress, ensured timely completion, determined readiness for production cutover, and delivered at Go-Live.

Confidential, Reno, NV

SAP Project Manager

Responsibilities:

• Directed implementation of SAP All-in-One (Life Sciences model) system for client with no previous SAP experience. Hired by business side to keep selected integrator on accelerated delivery schedule using a Waterfall/Agile hybrid process. Included Paymetric and ShipExec integration and FICO, SCM, and IM/WM on ECC 6.0.
• Fully responsible for planning, staffing, design, configuration, custom development, security, SOX compliance, testing, training, and production support transition.

Confidential, Menomonee Falls, WI

SAP Project Manager

Responsibilities:

• Prepared comprehensive Cutover Plan, including data loads, transports, configuration, security, production support, and business readiness tasks. Integrating plan with master PMO schedule and setting up metrics to monitor progress, ensure timely completion, and determine readiness.
• Authored Cutover Approach for Confidential Global Template Project. Includes environment setup, solution delivery and business readiness.

Confidential, Decatur, IL

SAP Project Manager

Responsibilities:

• Authored Cutover Approach for Confidential Genesis Program: containing Go-Live and post Go-Live support concepts, cutover scope, cutover organization, cutover methodology, and cutover communication plan. . Included Ariba, BW, CRM, FICO, HCM, SCM, and IM/WM on ECC 6.0.
• Prepared comprehensive Cutover Plan for Confidential ’s Global Template rollout to Europe and North America. Included data load, configuration, security, production support, business readiness, and interim state tasks. Integrated plan with master PMO schedule and setup metrics to monitor progress, ensure timely completion, and determine readiness to exit stabilization period.

Confidential, Phoenix, AZ

SAP Project Manager

Responsibilities:

• As PMO consultant, provided transition planning for ongoing production support of SAP Implementation (Finance and SCM solution on ECC 6.0). Delivered required governance, process, tools, and job aid documents in compliance with ITIL. Developed transitional processes, metrics, staffing plans, logistics requirements, and training materials for stabilization period.
• Provided strategy and plans for extensive Knowledge Transfer effort. Researched and identified key material/resources as potential sources.

Confidential, Mason, OH

SAP Program Manager

Responsibilities:

• Prepared and then executed program Cutover Plan (multiple simultaneous projects) for incorporating LensCrafters brand into Confidential 's existing backend distribution, reporting, and planning systems (many non-SAP). Included Fashion Management (FMS), BI, FI, IM, and MM.
• Required complex coordination of data propagation to operational systems needing to remain active in support of retail environment doing significant business during weekends and holidays. Included data load, configuration, security, support, business readiness, and sun downing tasks.

Confidential, Monroe, LA

SAP Project Manager

Responsibilities:

• Prepared and then executed comprehensive Deployment Plan (Ariba, BI, FICO, HCM, and SCM on ECC 6.0) for CenturyLink acquisition of Qwest. Included data load, configuration, security, support, business readiness, and interim state tasks. Integrating Cutover activities with master schedule and setup task performance measurement techniques to monitor progress, transition smoothly to production support, and ensure timely completion.

Confidential, Alpharetta, GA

SAP Program Manager

Responsibilities:

• As part of SAP PMO, directed project deployment activities (Ariba, BI, FICO, HCM, SCM, and SD on ECC 6.0), facilitated decision making and issue resolution, and provided progress metrics for steering group and core team. Responsibilities included migrating existing reporting to new BI architecture, RICEFW development, QA/testing management, cutover management, integration management, configuration management, creating project schedules and plans, and establishing policies and procedures.
• Identified integration issues in relation to new requirements, then drove resolution of integration issues through functional, data conversion, and development teams. Also coordinated integration testing and planned user acceptance testing.

Confidential, Raymond, OH

SAP Project Manager

Responsibilities:

• Worked with Honda’s PMO to procure SAP Integrator for second phase of ERP program (HCM, IM, SCM, SD, and WM on ECC 6.0). Built clear and complete RFQ package, guided decision analysis, and built persuasive briefings for senior management approval. Selected excellent vendor in timely manner to meet Kickoff milestone on tight master schedule mandated by directed Go-Live date.
• After Kickoff, coordinated all client-side tasking (Data Migration, Quality Assurance/Testing, Training, and Support), monitored Integrator progress, and reported to senior Honda management on project health.

Confidential,, Islandia, NY

SAP Project Manager

Responsibilities:

• Replaced deployment manager who had not delivered comprehensive/ executable deployment plan and was still struggling to complete first mock data load due two weeks earlier.
• Executed both environment setup and data loads (SD, MM, PS, cProjects on ECC 6.0) in support of User Acceptance testing. This second mock was delivered on time in spite of significant resource availability issues. Client gained confidence about production cutover at Go-Live based on this validation of plan completeness, dependencies, task durations, and execution methodology. Confirmed this forecast at Go-Live with clean hand-off to ITIL-compliant production support.

Confidential, Houston, TX

SAP Project Manager

Responsibilities:

• Took over failing data conversion effort (FI, CO, SD, MM, QM, PM, PP, PS, HCM, APO) and brought it back on track by correctly assessing shortfalls and obstacles, proposing and recruiting skilled developers and functional analysts, and driving entire project team to focus on completing data cleaning/transformation and ensuring quality data for testing and production cutover.
• Authored Data Management strategy for Kraton to use for post Go-Live data governance/administration. Included overarching vision, definition of roles, scope, proposed organization, detailed methodology, and RACI matrix.
• Executed data loads for Kraton’s first SAP upgrade in nine years (migrated functionality and data from 3.1H and ECC 5.0 to ECC 6.0). Master data loaded accurately and on time. Transactional data load times estimate accurately through mock load and validated at Go-Live.
• Invited by client to bid on second phase in recognition of critical help to phase one. Won against incumbent and third bidder. Used a hybrid (ASAP and Agile) methodology to meet 3-month deadline.

Confidential, Denver, CO

SAP Project Manager

Responsibilities:

• Authored Cutover Strategy for Confidential . Included Go-Live and post Go-Live support concepts, cutover scope, cutover organization, cutover methodology, and cutover communication.
• Prepared comprehensive Cutover Plan for Confidential ’s biggest SAP deployment to date. Included data load, configuration, end user training, security, production support, business readiness, and interim state tasks. Integrated plan with master PMO schedule and setup metrics to monitor progress, ensure timely completion, and determine readiness to exit stabilization period.
• Executed Final Preparation Plan for Confidential ’s biggest SAP implementation to date (upgrade to ECC 5.0, FI, CO, SD, MM, QM, PM, PP, WM, HCM). Master data loaded accurately and on time, functional tasking identified and scheduled and transactional data load times being validated through mock load. Deployed on target Go-Live date.

Confidential, Toledo, OH

SAP Project Manager

Responsibilities:

• Planned and managed critical cross-team activities within 100+ person SAP project, deploying full solution (CO, FI, MM, PP, QM, SD, and WM modules on ECC 5.0) to 14 US manufacturing sites.
• Developed and implemented quality assurance strategy for unit, integration, performance, regression, and user acceptance testing. Reviewed test scripts to insure they adequately covered full suite of integration problems, keyed design decisions for integration impacts, and tested results for completeness and adequacy. Approved transports to assess any integration and regression impacts. Integration testing ensured no major issues at Go-Live for all 14 sites.
• Directed project deployment activities, facilitated decision making and issue resolution, and provided progress metrics in initial production support period for steering group and core team. Identified integration issues, particularly in relation to new requirements, then drove resolution of integration issues through functional, data conversion, and development teams.

Confidential, Phoenix, AZ

SAP Project Manager

Responsibilities:

• Prepared and executed comprehensive Cutover Plan (4.6, FI, CO, SD, MM, QM, PP, WM) for Confidential ’s biggest SAP implementation (almost 300 team members at peak). Integrated that Cutover Plan with PMO master schedule and used task performance measurement techniques to monitor progress and ensure timely completion. Master data loaded accurately and on time, functional tasking identified and scheduled and transactional data load times being validated through mock load. Deployed on target Oct 5th Go-Live date.
• Completed deployment of green-field implementation at new factory in Mexico, manning Cutover war room and generating stability metrics. Built Project Systems version of earlier PMO deployment plans for to pilot using SAP to plan, execute and monitor future SAP deployments. Created Integration Testing scorecards and training readiness assessment metrics for Confidential ’s Value Chain Confidence Testing (VCCT). Wrote VBA macros in MS Project 2003 and MS Excel 2003 to export time phased data such as vacation time, actual hours worked, and task completion metrics.

Confidential, Moline, IL

Business Project Manager

Responsibilities:

• Used PMI’s PMBOK methodology to establish process, artifacts, and tools (including PlanView) for division Project Management Office (PMO). Initiated significant claims call handling upgrade that involved migrating to new switching platform (ACD), scoping and designing of critical voice-recognition (IVR) applets, and completing user acceptance testing and signoff.
• Co-managed the introduction of Health Savings Accounts (HSA’s). Worked closely with Business Products director to guide extended team of business and IT team members in reengineering quote to claim process, establishing HSA portal, and integrating with banking partner ( Confidential ).

Confidential, Moline, IL

SAP Project Manager

Responsibilities:

• As Test Lead for Confidential ’s first enterprise SAP implementation (3.1H, FI, CO, SD, MM, QM, PM, PP, WM): Developed and instituted hybrid testing concept using cross-functional teams and end-to-end process scenarios for full-scale Integration Test of Confidential ’s first two enterprise SAP implementations. Twenty-five Europeans attended iteration one in US, participated via NetMeeting for iteration two, and hosted iteration three in both Germany and France. CEO personally attended testing session and commended effort as best he had seen. His opinion was verified at error-free Go Live.

Confidential, Moline, IL

Production Support Manager

Responsibilities:

• Provided production network services to 2400 internal customers located in 20 sites that made up Confidential ’s corporate offices. Services included network infrastructure, data and application server environment, computer security, and electronic communications. Directed systems administration for all corporate distributed computing (UNIX and NT), managing custom projects, and certifying applications for production. Recruited and quickly integrated top-notch system administrators.
• Directed acquisition, administration, and disposal of Confidential ’s key distributed servers (UNIX and NT). Services included DCE, public Internet, DMZ, shared files, FTP, and application hosting. Acquired and installed over 100 servers in one-year period, instituted processes raising availability from barely 99% to over 99.9%.

Confidential, Omaha, NE

Technical Contract Manager

Responsibilities:

• Directed 34 software and hardware engineers, technicians, and support people in enhancing state-of-the-art Confidential command center. Keyed development and near-term implementation of long-range architecture, incorporating RISC, client-server, Motif, Token Ring, FDDI, and Common Mapping technology.
• Directed prototyping and requirements analysis as part of six-month head-to-head competition to determine finalist for delivering ground-based training system for new Confidential /Navy primary training aircraft (JPATS). Complied with government-directed activity-based costing requirements, demonstrated compliance with Level III of SEI Capability Maturity Model, and won contract.
• Performed site surveys at selected government organization to determine requirements for our Integrated Computer Assisted Software Engineering (ICASE) product, new Confidential standard. Determined network, system, software, training, and process need based on extensive interviews.

Confidential

Reserve Officer

Responsibilities:

• Reserve Adviser to Director of IT for Confidential Materiel Command (over 100,000 people at 60+ locations worldwide), responsible for telecommunication standards, running 24/7 network control facility, ensuring security, supporting logistics war center, and managing careers of commands IT personnel. Held TS/SCI clearance.
• Contrasted Wright Laboratory budget initiatives with Confidential high-priority fighter needs. Developed virtual office concept for geographically dispersed organization. Led team that established first Internet-based language refresher program for readying Special Force member before deployment. Demonstrated personal video conferencing in foreign languages.
• Assessed unit’s Internet vulnerability. Conducted system performance studies on network usage. Saved $25M by eliminating need for specific contractor support on all headquarters platforms. Planned transition of individual base’s workload to regional computing center. Saved $250,000 by solving known security problem. Implemented automated methods for disk management.