Career Summary

• Senior IT professional with 7 years of extensive experience as a SAP Basis Administrator for SAP R/3 and Netweaver developers in Carestream Health, Rochester, NY, The Coca-Cola Company, Atlanta, GA, Ericsson TV, Atlanta, TX, Dorado Corporation, San Mateo, CA and SAP Labs India Pvt Ltd.
• Proven ability in SAP BASIS Administration and extensive exposure to SAP Product assembly in environments like SAP R/3 v 4X, Web AS 620, NW 2004, ECC 500 and ERP 2005.
• Excellent skills in Basis Administration of SAP ECC 6.0, 5.0, SAP R/3 3.I to 6.0, SAP BW 3.5, and Solution Manager 4.0, 7.0 on Windows Server , HP-UX platforms with Oracle.
• Well versed with the concept of authorization, system security, system monitoring, etc.
• Holds on experience in systems and administration of systems and providing technical support for the business applications
• Involved in installing and configuring SAP Solution Manager 4.0 / 7.0 for central monitoring, Early Watch Alerts (EWA).
• Extensive experience in configuring Transport Management System (TMS) for the system landscape using STMS.
• Extensive experience on all aspects of SAP Basis administration including Client Copy, applying OSS Notes, Spool Administration, background jobs, Workload Analysis, SAP workplace monitoring, using CCMS, Backup / Recovery, System Monitoring / Maintenance and Performance Tuning Analysis .
• Experience in applying Support Packages SPAM/SAINT, Upgrade of kernel patches, applying add-ons and Conflict Resolutions Transports (CRT) in an Industry Solution (IS) Environment.
• Monitored System Health Check like Background Job scheduling and checking them for errors, Printer & spool administration in SAP, defining operation modes, daily system check for ABAP dump analysis, Alert monitor/checking and analyzing system alerts and its possible causes and solutions according to CCS ITSD SAP Standards.
• Strong hand on experience in SAP Database Administration, table space management, Backup and Recovery.
• Provided 24X7 on-call Support, monitoring and provided required service
• Excellent communication, team, interpersonal and judging skill, which facilitate effective communication with mother functional and technical teams in implementing a robust organizational security policy.

Technical Skills

• Operating System : Windows XP/2000/NT, UNIX, Sun Solaris
• ERP : SAP R/3 3.1I/4.0B/4.5B/4.6C/4.7E,ECC 5.0,ECC 6.0
• Products of SAP : SAP Netweaver 7.0, SAP Netweaver 7.0 EHP1, SAP Solution Manager 4.0/7.0
• RDBMS : Oracle 8i/9i/10g,Ms SQL, SAP MaxDB

Professional Experience

Project # 1

April 2012 – Till Date

Confidential,Rochester, NY
SAP BASIS Consultant

Providing Production Support for the SAP ECC 6.0 upgrade project and handling the SAP R/3 Landscape.

Responsibilities:

• Performing Correction Request Migrations into the Quality Systems using STMS.
• Promoting the Transports to Production Systems buffer on weekly basis.
• Maintaining the SIR database in the Lotus Notes.
• Monitoring the Update Errors (SM13).
• Informing the Functional Team regarding the update failures according to the Partners.
• Monitoring the batch processes using Tivoli Workload Scheduler (TWS) in Non-Prod and Production Environment.
• Monitoring SAP Background Jobs using SM37.
• Reviewing all the Transports which are ready to move to Quality and Production by checking for the Conflicts in the Correction Requests.
• Identifying the objects changed by SPDD/SPAU during the upgrade.
• User Authorization and maintenance in production environment.
• Performing the Transport Catch-up during the ECC 6.0 Upgrade
• Experience in the IONIX ticketing Tool.
• Applying Support Packages using SPAM.
• Upgrading the Kernel levels.
• Applying OSS notes using SNOTE.
• Generating the objects using SGEN.
• Creating and Maintaining RFCs
• Troubleshooting the Import Errors

Environment : SAP ECC 6.0, SAP Enterprise 4.7, HP_UX, Windows XP.

Project # 2

March 2012 – April 2012

Confidential,GA
SAP BASIS Consultant

I was a part of BSG (Business Service Group) which provides templates to the FBO Bottlers as a concrete software implementation (like an Add-On) to the standard SAP Products for productive use. In addition to the functionality described by the CokeOne template, the bottler solution may contain additional modules/components. The bottlers run this solution in their landscape.

Responsibilities:

• Designing the System Landscape to create the Templates in the form of an Add-On
• Using CHARM for distributing the Customization, Workbench changes and new developments to the landscape
• Importing the transports(Single Import, Mass Import)
• User Maintenance, Profile Generation, Maintaining Password profiles. Design, develop, implement and maintain SAP Authorization policies through roles and profiles with which users can access the transactions, reports, Web-based applications
• Client Maintenance
• Applying SAP NOTE and SGEN
• Creating and Maintaining RFCs
• Setup Solution Manager Diagnostics (SMD) in Solution Manager 7.0 as Managing System for all satellite systems as Managed Systems.
• Creating Release Packages for the Template CokeOne Release 2.0 using SAP AAK (Add-On Assembly Kit) Tool.
• SPAM/SAINT Upgrade
• Working as a Release Management Coordinator for the Template CokeOne Release 2.0

Environment : ECC 6.0, Web AS 620, NW 2004, Solution Manager 4.0/7.0,Oracle 10g, HP_UX, Windows XP

Project # 3

May 2010 – Feb 2012

Confidential,Atlanta, GA
SAP BASIS Consultant

• Configured and Scheduled Early watch Alert reports through SDCCN in Solution Manager for Upgrade.
• Creating EWA reports.
• Setup Monitoring of SAP Applications through SAP Solution Manager.
• Involved in configuration of STMS for newly installed ECC 6.0 Landscape.
• Setup Solution Manager Diagnostics (SMD) in Solution Manager 7.0 as Managing System for all satellite systems as Managed Systems.
• Maintained background jobs.
• Maintained RFC connections between the systems in the landscape.
• Carried out the Post Installation activities like Configuring STMS, Kernel Upgrade, Applying Support Packs, Defining Operation Modes on Central SLD, ECC 6.0.
• Tuned the SAP Servers by workload monitoring and database monitoring, recreated the missing indices and tables through DB02 after the migration process.
• Performed system monitoring daily to ensure that there are no performance related issues. (Daily health check up)
• Supported Systems 24X7 with users around 20,000 for any critical issues and managing overseas team for continue support.
• Performed Import of Transport requests from Development to Quality and to Production Systems in several Landscapes.
• Oracle patch upgrade
• Performing Oracle database monitoring and rectifying Oracle related errors.
• Involved in documentation of day to day issues
• Performed Client Administration activities like Client Copy and System refresh including Client Creation, Local Client Copy, remote Client Copy, Client Export & Import and Client Deletion.
• Applied corrections and OSS NOTES according to EWA report suggestions.

Environment : ECC 6.0, Web AS 620, NW 2004, Solution Manager 4.0/7.0,Oracle 10g, HP_UX, Windows XP.

Project # 4

April 2008 – April 2010

Confidential,San Mateo, CA
SAP BASIS Administrator

• Add-on and Support Package application
• Kernel Upgrade
• SPAM/SAINT upgrade
• Language import and Support Package application
• Client copy (Local, Remote, Export import)
• Release management and version database
• Client maintenance (Deletion, Creation)
• SAP Security – User Maintenance, Profile Generation, Maintaining Password profiles. Design, develop, implement and maintain SAP Authorization policies through roles and profiles with which users can access the transactions, reports, Web-based applications
• Supporting SAP R/3 system modification of various authorization profiles by handling user administration requests for development activities related to various system operations for restricting / facilitating users for smooth and secure system operations.
• Maintaining and troubleshooting RFC Connections
• Applying SAP NOTE and SGEN
• DB Upgrade
• Importing Transport Request on Production, Test & Development Systems
• Transport Activities, Locking/Unlocking objects
• Monitoring of the production system buffer regularly
• Troubleshooting the Import Errors
• Setting up of Transport Management System for distributing the Customization, Workbench changes and new developments to the landscape
• Responsible for daily support activities and planning the project
• Monitoring Daily/Weekly/Monthly statistics by DBA calendar
• Managing Load balancing with multiple dialog instances
• Checking database performance time to time
• DB Analysis, OS Monitoring
• Analysis of system short dumps and system logs & finding the solutions for overcoming them on OSS
• Troubleshooting SAP printing and­ system related user problem
• Importing XI patches.
• SAP Performance tuning
• Dump Analysis
• Monitoring of active users, work processes & user background jobs
• Defining and configuring the SAP R/3 instance profiles and parameters

Environment : ERP(SAP R/3 v 4x,Web AS 620,NW 2004,ECC 500,ERP 2005 and EHPs), Netweaver 7.0, Oracle 8i, Max DB 7.X, Windows 2000/NT/XP, UNIX,HP_UX

Project # 5

October 2005 – March 2008

Project Title : SAP Add-On Factory
Role : SAP BASIS Consultant
Confidential,Bangalore, India

I was a member of Production Services - Add-On Factory team. This team was responsible for production and shipment infrastructure for all components. This department provides Assembly, validation and Delivery services. The group is involved in assembly of new add-on releases, support packages and CRTs on all SAP supported development environments. This group is also involved in performing the technical implementation of all new product versions and support packages. This group is also responsible for software logistics, maintenance of system landscapes and system administration. This group is involved in final assembly of all server components support packages like eRecruit, Learning Solution; and CRTs like HR Public Sector, IS-AFS with process knowledge of entire production life cycle.

Responsibilities:

• Final assembly of server component support packages like SAP_BASIS, SAP_ABA, SAP_APPL, SAP_HR and EA-*; SP Stacks like R/3 Enterprise 470x110, R/3 Enterprise 470x200, ECC 500, SRM 4.0, SRM 5.0.; add-ons like eRecruit, IS_AFS etc.
• SAP Performance tuning
• Applying Support package
• Kernel Upgrade from OS level
• SPAM/SAINT upgrade
• Client copy (Local, Remote ,Export import)
• Client maintenance (Deletion, Creation)
• Checking the critical DDIC changes
• Monitoring of the production system buffer regularly
• Help Design, develop, implement and maintain SAP Authorization policies through roles and profiles with which users can access the transactions, reports, Web-based applications.
• Supporting SAP R/3 system modification of various authorization profiles by handling user administration requests for development activities related to various system operations for restricting / facilitating users for smooth and secure system operations.
• Import Transport Requests on Production, Test & Development systems.
• Transport Activities, Locking/Unlocking objects
• Maintaining and troubleshooting RFC Connections
• DB Upgrade(using PQP)
• DB Analysis, OS Monitoring
• Applying SAP NOTE and SGEN
• Checking GTADIR and GTABKEY
• Integrating ACP(Attribute Changes Packages) with add-on support packages
• Analysis of system short dumps and system logs & finding the solutions for overcoming them on OSS.
• Deletion of system
• Troubleshooting and regular support for problem faced during installations and other problem faced during installations and other problems faced by customer for which Tickets have been created by them through SAP Hotline.
• Add-on and Support Package application

Environment : ERP(SAP R/3 v 4x,Web AS 620,NW 2004,ECC 500,ERP 2005 and Ehps), Netweaver 7.0, Oracle 8i, Max DB 7.X, Windows 2000/NT/XP, UNIX,SAP PQP.

Education

• Bachelor in Engineering (Computer Science and Engineering)