PROFESSIONAL SUMMARY

An innovative business minded, service oriented and proactive bilingual professional with knowledge in the SD SAP module with 3 years of experience and 3 full life cycle projects working in USA and Central America. Well versed in SAP SD Pre-Implementation, Implementation and Post Implementation activities. Accountable for testing, documentation, training and post implementation support expertise. Possess strong knowledge in pricing procedures and stock transport orders with pricing schemas of SD module Holds strong working experience on account groups, partner determinations of customers and vendors, consignments, contracts, scheduling agreements, availability check, transfer of requirements, credit management and revenue account determination Possess proven experience in logistics execution functions like shipping, transportation and route determination. Expertise in Transferring data from legacy to SAP System .Knowledge of integration between MM, PP, FI ,CO and CS modules. Strong knowledge on ASAP Focus Methodology reinforced by known for working with base line best practices and exceptional customer service that contributes to the bottom line performance and profitability.

PROFESSIONAL EXPERIENCE

Confidential, a privately-held company, is a known SAP channel partner in Latin America in the design, development and implementation SAP, MQA Americas has done several implementations in at least 7 countries, 100-200 employees.
Panama, Panama City

FULL LIFE CYCLE IMPLEMENTATIONS:

Sap SD Lead Consultant 2012

• System testing trough all the scenarios defined
• Interface definition and testing
• Conduct workshops and deliver documentation
• Rebate processing configuration
• Go live (March 2012)

Remark : Replacing current lead consultant

SAP SD Lead Consultant 2011

• Full SD Module implementation for a client Confidential,
• Delivered Business Blue Print for client approval to begin with system configuration
• Data migration, client master data, invoicing, pricing, credit management, LE-TRA among others
• Integrated with MM/FI/PP/CO & CS Modules as well as foreign systems ensuring process reliability to client
• Designed Legacy Systems to ease data upload
• Conducted workshops for lead users and deliver process documentation
• Go live (January 2012)

SAP SD Lead Consultant 2011

• SD Module configuration for a client Confidential,
• Deliver Business Blue Print for client approval
• Data migration, client master data, invoicing, pricing, credit management, foreign trade and returnable processing
• Integration with MM/FI/PP modules
• Go live (January 2012)

SUPPORT SD CONSULTANT:

SAP SD Support Consultant July 2011Aug2011

• Help gathering actual client business processes and other consultant related tasks for a Retail Client Confidential,
• Delivered Business Blue Print for client approval
• Designed and exposed power point presentation proposed enterprise structure to the client
• Configured and test LE-TRA and Foreign Trade SD sub modules
• Conducted workshops for lead users and delivered process documentation
• Map and explain new business process to the client

SAP SD Support Consultant (Guatemala) Dec 2010

• Acted as a support consultant for a client that produces beauty and personal care products
• Configured and tested intercompany business process according to client requirements
• Conducted training sessions and deliver documentation for lead users

HELP DESK MANAGER/SUPPORT SD CONSULTANT:

SAP SD Support Consultant (Panama) July 2010 July 2011
Help Desk Manager

• Acted as a support consultant after go live phase for a client that distributes music instruments, apparel and footwear, and automobile products
• Managed successfully 2nd Go live for a third company within the same client
• Helped end users with day to day system process
• Managed Business Objects project implementation
• Delivered training sessions for lead users
• Managed and Solved tickets and instruct the client on how to solve them, document tickets for future reference

SAP SD Support Consultant (Panama)
Apr 2010 Oct 2010
Help Desk Manager

• Acted as a support consultant for a client in the retail industry (Supermarket)
• Designed LSMW to modify a + 360,000 material master data due to the country Tax Increase along with the relevant configuration on the other modules
• Solved tickets and instruct the client on how to solve them, document tickets for future reference

SUPPORT SD CONSULTANT:

Confidential,is a privately held company with presence in the Caribbean, United States and Venezuela
20-30 employees.

SAP SD Support Consultant (U.S.A) Nov 2009 Apr 2010

• Acted as a support consultant for a client in the car distribution industry after go live phase (Car Dealership)
• Support end users with SD/MM module day to day issues
• Developed batch inputs to make mass changes into material master data
• Delivered workshops for lead users and deliver process documentation

EDUCATION

Bachelor of Business Administration
Double major: International Business

Education SAP

SAP Academy Sales and distribution ERP 6.0

Support Consultant certification

SKILLS

SAP 6.0 Configuration SD Module
Functional Business Objects knowledge
Legacy System Migration Workbench

Knowledge in Microsoft Word, excel, Power Point, Outlook