SUMMARY:

• Over 11 years of IT experience in the field of SAP BASIS Administration & Open Text Administrator. I am passionate about SAP Technology and strive to implement cost effective but robust solutions. Been part of many projects and teams, big and small, played roles interfacing with clients to gather the requirements and derive solution architecture. Provided L3 level support for many complex problems during my experience and my work was appreciated in many occasions.
• Provide technical leadership and vision to SAP Basis Team. Evaluate technology trends and setting standards (scalability, reliability, performance and maintainability). Define product life cycle management including release management, upgrade strategy and decommission plans.
• Lead design, installation, migration, upgrade, testing, documentation and support of OpenText (Archive Server & Client Software, Document Access for SAP, Email Management & Archiving) product implementations based on customer s requirements.
• Maintain an ability to work with of a wide range of platforms, storage solutions and third party integration software to ensure smooth deployment of OpenText solutions
• Provide technical and project leadership for enterprise system implementations involving one or more OpenText products and technologies to ensure successful on - time delivery.
• Familiar about Blazon and Brava
• Worked with Kofax vendor on KCS server installation, Testing and installing SAP links, Line server connected to KCS server, Temporary licenses have been installed, Fax lines connected to server and tested
• Conduct training sessions and workshops with external customers, partners and internal teams.
• Establish global standards and configurations for SAP/Non-SAP applications. Continuously evaluate technology trends in these areas and apply them to update environments through partnering with technology providers.(SAP/Vertex/Trillium/)
• Define and promote global technology roadmaps, best practices and methodologies. Act as a liaison between project team and various support functions.
• Installation and end to end implementation of high availability SAP systems (ECC 6, NW 7.02, CRM 7.3, APO 7.0).
• Sizing of landscapes, performance tuning, capacity management, database management, table reorg, table spaces management and other database related issues, Language installation, Adobe document services configuration.
• System copies (ECC,NW 7.0,NW 7.02,NW 7.3,CRM 7.3,), EHP upgrades, oracle upgrades, kernel upgrades, Support Pack/Stack upgrades etc.
• Version upgrade for different sap system (APO, Live cache 7.7 to 7.9, BI 7.1 to 7.3, GTS upgrade, ECC upgrade)
• Extensively worked with Solution manager (7.0 and 7.1) for technical monitoring setup, Work mode setups, EWA analysis, DAA agent installation, SMSY setup, Agent installation
• Open Text LARS installation, Confidential patch update, IXOS repository migration
• Production Support for a Livelink installation on windows & software upgrades
• SAP Certified Netweaver
• SAP Certified OS/DB migration
• SAP Certified HANA

TECHNICAL SKILLS:

Specialties: SAP Basis(Implementations, Upgrades)

Installations: SAP ECC 6.06, SCM 7.02, NW 7.31, CRM 7.0, Additional Application Server, LiveCache, SAPGUI Installation Server, Language Installation, Java Add-in Installation, SAPRouter, SAP Web Dispatcher

Upgrades: CRM 5.0 to CRM 7.02, ECC 6.0 EHP5 to EHP6, SCM 7.0 EHP1 to EHP2,, NW 7.0 to NW7.0 with EHP2, Oracle 10g (10.2.0.4.0 ) to Oracle 11g (11.2.0.2.0 ), Oracle 11g - 11.2.0.3.0 to 11.2.0.4.0.

System Refresh: Homogenous System Copy(ECC,SCM,BI,CRM,APO)

Database Administration: Backup, Restoration and Recovery of Oracle & Live Cache database, Database Reorganization & Compression, SBP Patch Upgrade, Tablespace Management, Index creation, DB Parameters tuning.

Support: Local/Remote Client Copy, Client Deletion, Client Export/Import, User Maintenance, Role Maintenance, Authorization Troubleshooting, Kernel Upgrade, SPS Upgrades(ABAP/JAVA), OSS Notes, NWA Administration, JSPM, SDM, Visual Admin, Operation Modes Configuration, Logon Load Balancing, Scot Configuration, Printer Setup, WEBGUI configuration, SSO(Kerbose), STMS Configuration, RFC setup, OpenText administration

SOLMAN: Basic/Technical System Preparation, LMDB, MOPZ, EWA,Technical monitoring setup, Agent installation (SAPCCM4X,CCMSPING,SAPCCMSR), Willy Setup

EXPERIENCE:

Sr SAP Basis Consultant and Open Text Consultant

Confidential, Atlanta, Georgia

Environment: ECC6.0, SAP WAS 6.40, SAP BW3.5, BI7.0, SQL Server, Oracle, SCM, and UNIX and Confidential -AIX, Open Text Archive Server, Open Text LARS server, Open Text Confidential, KCS

Responsibilities:

• Worked on Open Text archive server 10.5.0.1306 and sync the data between buffer and database, remove discrepancies if any and also make sure write jobs are timely written to update it in Netapps and purge job runs to clear buffer. Did Open Text repository migration for the largest table of SAP which would enhance the performance.
• Defining repositories at SAP level. Worked on Open Text Confidential server 7.0 SP3 where we updates the applications and configure it with SAP. Documents are extracted and downloaded in Confidential . Any document from SAP will processed in Confidential and will help for train purposes.
• Monitored and analyzed Performance Problems using Workload Monitor ST03,and ST03N monitor the system hourly using ST02, STO3 (R/3 Buffer) and ST06 (Operating System).
• Involved in the 24x7 Production Support.
• Responsible for daily Health checks, monitoring.
• Maintain and monitor RFC connections (SM59).
• Implemented Confidential (basis) to resolve user problems.
• Client maintenance including client creation, local client copy remote client copy, client export/import. And client opening for development purpose.
• Worked on Solution Manager 4.0 for the generating of early watch reports for the client etc.
• Used BRTOOLS tool to add data files, Monitor space utilization, monitoring file systems, Log monitoring, file system checks, create and rebuild indexes.
• Created, Managed and Release Change Requests for transports using transaction codes SE01, SE03, SE09 and SE10.Resolved TMS problems (STMS, SE03).
• Transporting the requests from DEV to TST and from quality to PRD servers using Tp (transport control program) or STMS Transaction and verifying through transport logs.
• Configured output devices using SPAD, Spool management activities using SP01, authorizations of spool services, and troubleshooting.
• Applying support packages to maintain the system up-to-date.
• Scheduled jobs in background to cleanup spool request, dumps.
• Monitoring R/3 system with CCMS Monitoring short dumps, system logs, db alerts.
• SQL traces, Lock entries, and Oracle sessions

SAP BASIS Consultant

Confidential

Responsibilities:

• Performing pre-upgrade activites
• Using SAPup tool, Upgrade Assistant
• Downloading all the latest available Support packs, Add-ons, tp,R3trans,SapUp,SPAM etc
• Performed Upgrade activities like Prepare and Phase Downtime Minimized
• Involved in the Post-Installation activities for the Upgrade.
• Troubleshooting the error caused during upgrade.
• Provided Hypercritical support after upgrade
• OpenText administration
• Background job scheduling and monitoring
• CCMS monitoring
• Database monitoring

Assistant System Engineer

Confidential

Responsibilities:

• Installation of R/3 4.6C
• Apply Oracle Interim Patches
• Start/Stop SAP systems
• Kernel
• Start/Stop Java applications and services from OS level and Portal
• Performed Parameter changes
• Monitoring systems logs and dumps
• Worked on Access and Identity Management
• System Performance management
• Background job scheduling and monitoring
• Apply Support Packages
• Client Copy
• Checking Printer and Spool configuration
• Monitoring System Update requests
• Performing Parameter changes