PROFESSIONAL SUMMARY:
Experience working in the Area of SAP implementation and production support, including design development of the application, Business Requirement gathering and Analysis, Mapping business process to SAP process, Configuration, Testing, Training, Documentation, Post Go-Live Support and real time Production Support. Possess excellent Oral communication skills both English and German.

• Eight Year SAP R/3 & ERP SD and MM Module Domestic and International Experience with Multinational companies.
• Strong understanding of Order to Cash, Procure to Pay, Shipment, Warehouse Management Business Concepts and Business Process.
• SAP SD, MM, LE, WM and FI & COPA Integration Experience on Designing, implementation and production support projects.
• Worked on the design team for the implementation projects to translate Business Requirements into SAP SD functional and configuration requirements.
• Experienced with setting up of Master data for Customer, Materials, vendors.
• Experienced with configuring Sales Org Structure, Sales Document Types, Contracts Scheduling Agreements, Item Categories, Schedule Line Categories, Delivery Types, Delivery Item Categories, Billing, Copy control, and Pricing configuration, VOFM Requirements.
• Strong experience in Order Management, Contracts, Scheduling Agreements, Drop Ship, Intercompany Stock Transport Orders, Stock transport orders between plants and Third Party Orders
• Experience in configuring Output Determination, Material Determination, Partner Determination, Text Determination and Account Determination.
• Strong experience in configuration of Availability Check, Incompletion Procedure, ATP.
• Proficient in working on Logistic Execution (LE Process) - Delivery processing, Route Determination, Shipping Point Determination, Transportation Zones, Shipping Conditions, Picking, Packing, Automatic Packing, shipment processing and Route planning.
• Strong Experience working with Variant Configuration, SD BOM’s, Make to Order Production.
• Strong Experience working with Billing Plans, Periodic Billing, Milestone Billing, Resource Related Billing.
• Worked with several Third party Interfaces.
• Experience in working with the Shipment configuration including Shipment Types, Shipment Cost Document Types, Shipment Cost calculation and Freight Calculation.
• Handled several Severity Level 1 tickets as a part of the Production Support roles, Worked extensively on Trouble shooting and break fixes for real time issues.
• Experience with EDI Transactions, IDOC configuration, IDOC Types and Verification of Inbound and Outbound IDOC’s.
• Provided ABAP Debugging support on Projects, possess strong understanding of SAP Tables, User Exits, Reports, Interfaces, Enhancements, Requirements, Data Transfer Routines, Function Modules, BAPI’s.
• Experience in documentation of Functional and technical specifications for Transaction Codes, Configuration Documents and Technical documents for the Implementation team members and ABAP Team members.
• Testing specialist with Unit, Integration and Regression Test Experience in Mercury Quality Centre. Experience with Win Runner, Load Runner.
• PMM Documentation with ASAP Methodology (Project Plan, User Requirement specifications, Technical specification, Functional Specification, Testing plan, Cutover Plan, Production Go Live authorization) for Projects in Lotus Notes Database and in Documentum.
• Strong experience in creation of UML Constructs, Business context diagram, Business Process Designs (BPD), Project architecture, Deployment Diagrams, Use Cases, Activity Flow Diagrams.
• Experience in co-ordination with the End Users, Super Users, Developers and Functional Team mates, Business Analysts, and Project Management Team Members.
• Strong experience creating Knowledge transfer documents post Go-Live for the End users.
• Some experience working with Vistex (Incentives and Payback Module).
• Experience with Documentation and Monitoring using Solution Manager.

CORE SKILLS & TECHNOLOGIES

SAP: SAP R/3 SD, MM, FI version 4.7, ECC 6.0, ECC 5.0 and understanding of Solution Manager
Programming
Language: ABAP, SQL
Testing Tools: Mercury Quality Centre
Tools: Change Management Tool, Peregrine Service Centre, Documentum and Lotus Notes.
Database: Oracle
Microsoft Office XP/2000/2003/2007
Export Import Documentation: Bills of Lading, Letter of Credit, Airway Bill, Certificate of Analysis, certificate of Origin, MSDS, and Packing List, Order to Cash Business Process and Information Exchange Broker (IXB) Business Process

CERTIFICATIONS

• SAP Sales and Distribution ECC 5.0,
• Certification in 6 Basic Levels in German (G1-M3),
• Certification in Business German (Diplom Prüfung Wirtschaftsdeutsch),
• Certification in Literature (Zentrale Oberstufenpruefung),

PROFESSIONAL DEVELOPMENT

• SAP BC400 ABAP Workbench Foundations Course, SAP Americas, October 2008
• Attended 5 weekends course for Business Analysis, New Jersey, July 2010 – August 2010

PROFESSIONAL EXPERIENCE

Confidential,Columbus, Ohio, US Sep 11 – Till date
Confidential,LLC, Wayne, NJ Nov 09 – Aug 11
Confidential,Madison, NJ, US Jun 07 – Oct 09
Confidential,Canonsburg, PA, US Sep 06 – May 07
Confidential,Greensboro, NC, US Jun 05 – Aug 06
Confidential,Mumbai, India Feb 04 – Apr 05
Confidential,Mumbai, India Feb 03 – Jan 04

SAP Project Experience

Confidential, Sep 11 – Till date
Senior SAP SD/MM Consultant on Upgrade from SAP Version ECC 5.0 and ECC 6.0

Description – This was an SAP upgrade project from 5.0 to 6.0.

Responsibilities:

• Used ASAP methodology in project scoping, business blueprint, analysis, design, development and modification of SAP SD/MM, LE and Custom WM application during the Upgrade project from ERP ECC 5.0 to ECC 6.0.
• Worked closely with the SD, MM, WM, FI, and ABAP Team members.
• Involved in configuration of SAP SD, Order Management, Intercompany stock Transport Orders, Creation of Customer Master, Maintenance of Customer Material Info Record, Customer Hierarchy, Product Hierarchy, configuration of orders types for Standard Order, Returns, Delivery Free of Charge, Credit Memo, Debit , Samples, Contracts, Scheduling Agreements.
• Worked on configuration of Output determination, price determination redesign with condition technique from setting up price determination procedure, assigning the price determination procedure, creating condition types, access sequences, condition tables, maintaining condition records, Partner determination, Account determination, Text Determination.
• Worked on setting up Material substitution as a part of material determination, Availability check.
• Involved in Extensive MM configuration including Material Master Creation, Change, Display, Mass Change, and Extending Materials to Plants, Storage Locations, and Storage Types. Creation of Product Groups, configuration for sales BOM’s, Creation of Info Records and Source List.
• Worked on configuration of Purchase Requisitions, Purchase Orders, PO EDI (850, 860), Third Party Orders, Inbound Deliveries, Contracts, Scheduling Agreements, Goods receipt, Goods issues.
• Worked with setting up several Movement Types, Creating Stocks, and Stock Transfers between Plants, Storage Locations and Materials, Configuration for Drop ship orders, Worked on creation of Physical Inventory documents, Cycle counting, Recounting and Posting of Inventory differences.
• Worked in extensively on Make to Order Production Orders with the PP team mates, Setting up of Sales BOM’s and Variant Configuration.
• Worked closely with the ABAP development Team for major SD and MM related custom Reports and Custom Transactions, enhancement requirements, Reports pertaining to Customer, Transportation, shipping, Pricing. Worked with creation of Batch Jobs.
• Worked on EDI (IDoc) Configuration by setting up partner profiles, message types, IDoc types, Assignment of IDoc Types to Message Types, Maintenance of port definitions.
• Worked on Creation of Cost Estimates by generating Cost Runs and Single Material Costing, Marking and releasing the Cost Estimates for several Materials.
• Worked with the SIS Info structures.
• Worked on setting up of Periodic Billing and Milestone Billing, Billing Plan Types, Date Category, rules for Date determination, Date Proposal.
• Worked on configuration of highly custom WM business Transactions involving Wave Planning, Picking, Packing, Staging, Labeling, Loading, Manifesting and PGI. Printing of Parcel (FEDEX) Labels, Storage Unit Labels.
• Involved in configuration of standard WM Transactions like Creating Storage Bins, Creating and Confirmation of Transfer Orders.
• Worked with Third Party Interfaces like Kewill Interface, Paymetric, Vistex.
• Assisted in finding out missing Unicode Flags on Reports and informing about them to the ABAP Colleagues and getting them fixed.
• Involved extensively in SAP SD, MM and WM related manual Testing during the upgrade.
• Involved in creation of Knowledge Transfer documents for Business Users and maintaining up to date records of all the testing. Involved in the GAP Analysis – Transaction and Menu Analysis, of the 2 systems ECC 5.0 and 6.0.
• Gathered understanding of Vistex (IP module), Creating Property Royalty and Technical Royalty, Creating Royalty Agreement Participants.

Environment: SAP SD, SAP MM, SAP FI, SAP WM, Oracle, ABAP, Microsoft XP/2007.

Confidential,US Nov 09 – Aug 11
Senior SAP SD/MM Consultant on Implementation SAP Version ECC 5.0 and ECC 6.0

Description – This was an implementation project and Post Go Live production support where Schering Pharma was taken over by Bayer Healthcare.

Responsibilities:

• Involved in various business meetings to analyze and document the business requirements related to Order Management and Logistics.
• Co-ordinated the Tasks of the Team members with the key Business Users, Project Management Team members and Business Analysts.
• Worked in close co-operation with Business Users, Finance and Materials Management Teams, Project Management Team for a highly customized SAP system with lots of enhancements, user exits.
• Configured Sales Org Structures, material pricing groups, material listing and exclusion.
• Was in charge for Maintenance of Customer Master Data, Material Master Data, and Vendor Master Data.
• Was mainly involved in the configuration of Order Management involving several Document Types, Item Categories.
• Configured Billing Document Types, Pricing Condition types, Access Sequences, Maintained condition Tables and configured pricing procedure determination.
• Configured Route determination, shipping Points, Plants, and Transportation zones.
• Configured the output determination procedure for Service Accounting.
• Collaborated with finance team members on the project, while testing customized standard cost and credit card related programs in sandbox, development, and quality systems.
• Worked on configuration of the Make to Order process in co-ordination with the PP colleagues.
• Worked closely with the FI Colleagues in handling the Integration between SD-FI and SD-COPA.
• Worked in Unit Testing, Integration Testing, Regression Testing and UAT Testing using Mercury Quality Centre, Win Runner, Load Runner experience as well.
• Created SAP SD queries.
• Worked closely on Invoice SMARTFORMS (Layouts).
• Worked on several Third-party interfaces.
• Monitored and entrusted the team members in Job Scheduling and Creation of Batch Job Variant and Transaction Variant.
• Debugged SD and FI-relevant codes on as need basis. Worked with different SAP Tables, User Exits, Requirements, Data Transfer Routines, Function Modules.
• Was mainly involved in documenting the different technical enhancements that were made and also educating the business users and key in-house IT team members about the same.
• Conducted End User Training, Prepared Knowledge Transfer Documents and Training documents.
• Oversaw ABAP Team members working with LSMW, BAPI’s and VOFM routines.
• Worked with ABAP programmers by writing Functional Specification for User Exits, Custom Reports and Interfaces
• Worked on Documentation, Reporting and Monitoring in SAP Solution Manager.
• Utilized Lotus Notes-based change management tool, Peregrine support unit software and Mercury Quality Centre extensively.

Environment: SAP SD, SAP MM, SAP FI, Oracle, ABAP, Mercury Quality Centre, Lotus Notes, Microsoft XP/2007, SQL, Lotus Notes Change Management Tool, Peregrine Service Centre, UNIX Server, Project Documentation on One Stop Shop, Documentum.

Confidential, Jun 07 – Oct 09
Senior SAP SD Functional Consultant on upgrade project from 4.6C to SAP ECC 5.0

Description - This was an implementation project for ECC 5.0.

Responsibilities

• Responsible for gathering the Business requirement (Functional and Technical) and design and Development of the application to translate Business Requirements into SAP Functional and configuration requirements.
• Extensive interaction with business process owners to understand the Business process.
• Gathered data, studied and prepared documentation of AS-IS from the legacy system.
• Worked on Customer Master Data Configuration, Material Master Configuration and configured the Sales Org Structure by defining the Sales Organizations, distribution channels, divisions, sales groups.
• Configured the various Sales document Types, Item categories, Schedule line categories.
• Involved in configuration of Third-Party transactions, Rush Orders, Cash Sales and OTC (order to cash).
• Configured Standard Pricing Procedure using Condition Tables, Condition Types, Access Sequences and Pricing Procedure Determination.
• Strong understanding of the VOFM Routines.
• Configuration of various LE functions like shipping conditions, route determination including the configuration of shipping types, modes of transport, routes, transportation zones and stages, transportation groups and loading groups.
• Worked on configuration of the Make to Order (MTO) process, Resource Related Billing for MTO.
• Worked in configuration for Output determination, Text Determination and Account determination
• Involved in configuration of EDI settings with regards to Inbound and outbound IDOC.
• Worked in configuration for Purchase requisition, Purchase order, creating vendor master, Purchase organization and their assignment according to need of the business.
• Logistics configuration for shipping like picking, packing, automatic packing, and goods issue for outbound deliveries.
• Worked extensively on configuration for Availability Check.
• Involved in Shipment related configuration like shipping types, shipment types, shipping document types.
• Involved in Unit, Integration and Regression testing of Order-to-Cash transactions.
• Worked along with the ABAP Team members on BAPI’s.
• Provided the maintenance support of the module during Go Live period of SAP implementation and post live operations.
• Worked on tickets and resolved the issues as a part of Post Go Live Production support.

Environment: SAP SD, SAP MM, SAP FI, Oracle, ABAP, Mercury Quality Centre, Lotus Notes, Microsoft XP/2007, SQL, Lotus Notes Change Management Tool, Peregrine Service Centre, UNIX Server, Project Documentation on One Stop Shop, Documentum.

Confidential,US Sep 06 – May 07
SAP SD/MM Consultant on SAP R/3 4.6 C implementation project

Description - This was an Implementation project for Mylan Pharmaceuticals and also involved my contribution to the post go live support, addressing break fix Tickets, trouble shooting.

Responsibilities

• Worked with the business process owners to understand the processes of Logistics in sales order processing and materials management for distribution.
• Involved in understanding the Order to Cash As Is process and coming up with the To Be process and Blueprint documentation of the entire As Is process and To Be processes.
• Creating Functional Requirement documents and converting them to the Technical Requirements for ABAP Team members.
• Worked on organizational structure and Worked in creating master data functions for customer and materials
• Worked with setting up of internal organization in business development and sales like sales office, sales group and sales personnel
• Worked with the Configuration of Sales Document Types, Delivery Types, Billing Document Types, Item Categories, Delivery Item categories, Schedule Line categories and Copy Controls.
• Configured standard automatic functions during sales order processing like pricing, availability check, delivery schedule, route determination and credit check
• Worked with Business processes related to Allocation, MRP, and Availability Check.
• Developed and modified pricing procedures with new condition types, group conditions, Manual conditions, Header conditions, condition table and access sequences, Maintained the price determination procedure, assignment of pricing procedure, requirements involved in pricing procedure, worked with exclusive conditions, Account keys, Condition Exclusion, Scales in pricing, VOFM Routines relevant to Pricing.
• Customized pricing specific to various distribution channels, customer hierarchies, product hierarchies.
• Customized special business processes involving batch management for industrial customers, setting up batch search strategy.
• Configured outline sales agreements like Quantity and Value contracts and scheduling agreements.
• Customized rebates processing, setting up rebate relevant condition types, rebate pricing procedure, rebate agreements, rebate accruals and settlement
• Involved in setting up the Billing interface with FI, Account determination, Credit Management, setting up different billing document types, copying requirements.
• Defined and configured return processing and associated billing activities.
• Worked closely with the MM and FI Consultants on the Integration aspects like Third Party Orders, Intercompany stock transport orders, PO Processing, Credit Management.
• Configuration of different Movement Types, Purchase Organizations, Vendor Master.
• Worked on automatic freight determination and made necessary settings in the system
• Worked on integration testing and testing of various transactions related to SD module
• Tested deliveries with and without reference to an order and attended to problems of goods issue
• Preparation to go live.
• Post go live support and monitor day-to-day operations with end users, worked on complex problem tickets, created Change requests as required for carrying out the Functional and Technical changes.
• Worked in production support team for issue identification/trouble shooting and fixing them
• Documentation of the entire process, system changes, modifications to the configurations, enhancements created and end users training

Environment: SAP SD, SAP MM, SAP FI, Oracle, ABAP, Mercury Quality Centre, Lotus Notes, Microsoft XP/2007, SQL, Lotus Notes Change Management Tool, Peregrine Service Centre, UNIX Server, Project Documentation on One Stop Shop, Documentum.

Confidential,US June 05 – Aug 06
SAP Systems Analyst on Production support project for SAP Version 4.6C

Description – In this project I was mainly involved in the Real time Production support.

Responsibilities:

• Designed and Developed Functional Specifications for SD Implementation.
• Worked in close co-operation with International Business Users
• Maintained SAP master data as and when required.
• Defined Sales Document Types, Delivery Types, Billing document Types and Item Categories, Copy controls.
• Worked on tickets with different Output determination issues and maintained Output determination procedure.
• Worked on break fix tickets with issues involving Item Categories, Schedule Line Categories, Plants, Shipping Points, Transportation Zones in the systems.
• Worked on maintenance of partner definition and determination, Route Determination.
• Worked extensively with pricing relevant issues. Configured condition types, condition tables, and access sequence for the condition tables, maintained pricing procedures, assigned customer and material group and assigned pricing procedures as per the sales organization structure.
• Maintained commodity codes, product hierarchies.
• Worked on Tickets pertaining to the Product Hierarchies and pricing procedures dependent on the same.
• Created variants for batch jobs, transactions, and ABAP programs.
• Worked closely with other Team members on configuration of Free Goods.
• Used basic SD tables to develop SD queries.
• Gained knowledge and experience on SAP Notes Application.
• Monitored I Doc, spool request, batch jobs, locked entries, and record updates.
• Performed Manual Testing for the Order to cash process as a part of the project.
• Created End User Training Documents and Presentations.
• Utilized Change Management, Documentum and Ticketing Tools

Environment: SAP SD, SAP MM, SAP FI, Oracle, Solution Manager, Basis, EDI, Mercury Quality Centre, Lotus Notes, Microsoft XP/2003,Change Management Tool, Peregrine Service Centre, Documentum.

Confidential,India Feb 04 – Apr 05
SAP IS Manager for an Implementation project on ECC 5.0

Description – This was a project for the Bayer System house in Thailand, where SAP was being implemented.

Responsibilities:

• Performed as part of 6 Members team.
• Worked with the Business users in requirement gathering and analyses, design and development of the application.
• Worked in Project Preparation, Business Printing, Gap Analysis, System Landscaping, Project Realization and Post Go Live Support.
• Studied & analyzed the present business processes pertaining to Order Management and Materials Management, creation of enterprise structure in sales and purchasing process and assignment of organizational data.
• Worked in configuration of several custom Sales Document Types, Delivery Document Types and Billing Document Types, Copy controls between the documents..
• Configured Plants, Shipping Points, Transportation Zones and Route Determination.
• Customized Master Data for Business Partners, Materials Vendor Master and Customer Master Info Records.
• Configured Organizational Unit like Sales Organization, Distributional channel, Division, Sales offices, Sales Group, Sales People, Shipping Point, Plant, Sales Area, Business Area.
• Configured Intercompany sales/billing process between Bayer Thailand and other Bayer affiliates.
• Worked extensively with Pricing Requirements, Routines, Formulas, Setting up pricing condition techniques.
• Customized sales documents to meet requirements for availability check based on ATP.
• Worked extensively with Availability Check configuration, setting up MRP details in Master data.
• Contributed to review and analysis of master data fed into master data reference server.
• Experience with EDI Transactions, IDOC Types and Verification of Inbound and Outbound IDOC’s.
• Worked extensively on condition technique for Output Determination, setting up Output Types, Requirements and User exits in output.
• Worked on configuration related to purchasing like setting up purchasing org, Item categories, and Account Assignment categories.
• Monitored stock movement executed stock placements and removals using different put-away, picking strategies and process stock differences.
• Worked in close co-operation with the PP and QM colleagues for setting up of shelf life for the Materials, worked with enhancement related to the shelf life, Batch Management and setting up of Batch determination strategy.
• Gained an understanding of the Consignment process.
• Supported integration testing for sales and distribution as well as materials management
• Was responsible for successful completion of the User Acceptance Testing.
• Documented test results, changes made in system and SOPs.
• Used Documentum platform to maintain documents.
• Created documents for and provided End user Training.
• Used Solution Manager for Monitoring and Documentation.

Environment: SAP SD, SAP MM, Oracle, Solution Manager, Basis, Lotus Notes, Microsoft XP/2000/2003, Change Management Tool, Peregrine Service Centre, Documentum.

Confidential, Feb 03 – Jan 04
SAP Key Business User on SAP R/3 Version 4.7 implementation.

Description – Involved in this project as the Key Business user for SAP Implementation

Responsibilities

• Worked as a Liaison between the IT Team Members and the Business users.
• Worked with several Project Management related aspects.
• Created the standard Operating procedures and submitted to the IT team members.
• Involved mainly in several meetings and discussion with the SAP Team Members to explain the different business processes to them.
• Worked closely with the internal customers and External Customers as a part of 7 members Team.
• Worked in close coordination with shipping plants and Warehouses based in Honkong, Thailand, Germany, and the U.S.
• Involved in providing guidelines to the SAP IT Team members on the Sales Org Structure and the Shipping Points, Plants, Storage Locations.
• Created customer/material master, price enquiry, Quotations, order, delivery, billing, purchase requisition, as well as credit and debit memo requests in SAP.
• Managed sales order processing, picking, packing, post goods issue, and order tracking.
• Oversaw import documentation such as Bills of Lading (B/L), letters of credit (L/C), certificates of analysis and origin, HAWB (House Airway bill), airway bills, as well as Material Safety Data Sheets (MSDS).
• Involved in providing guidelines to the Sap Team members in configuration of different Billing document Types, Outputs, Printer set ups.
• Handled and resolved customer complaints.
• Collaborated with shipping lines and international logistics service providers.
• Involved in setting up meetings between the IT team members and the LSP’s for setting up the third party interfaces.
• Worked in close co-operation with the Marketing Team members on the Material Forecasts and material allocations.
• Worked with the Business Development Team members on resolving the technical issues of the Customers.
• Worked closely with the SAP IT Team members in maintaining the Various material Types and material master data details for specialized products.

EDUCATION

MBA (General Management)