SUMMARY:

• SAP SD (OTC) Certified Consultant.
• More than 13 years of industry plus SAP experience.
• 9+ years of SAP SD/CS experience, successfully delivered high value projects and implemented complex SAP Solutions for Global Organizations
• 4 + years of industry experience across different industry which covers both product sector (FMCG) and service sector (insurance and telecom).
• Experience in 3 Full Cycle Implementations of Business Consulting & Functional Analysis of SAP - SD/CS Module in SAP Project using ASAP Methodology. Experience in Analysis & Mapping of business processes, Gap Analysis, Configuration/Development, Testing, User Acceptance testing, user training, Documentation and Go-live / post Go-live support.
• Five years of IBM experience in Global SAP implementation projects and 45 Global Roll outs.
• Experience in working SAP SD integrated modules such as SAP CS, SAP MM, SAP FICO and SAP PS.
• Experience in working other modules apart from SAP SD/CS are SAP MM, PS and SAP GTS.
• Experience in documenting; processes and procedures, functional design specifications, test plans and scripts using Microsoft tools (Word, Excel, PowerPoint, Project, Visio, etc.)
• Providing functional direction and training to other Configuration Specialists as a means of continuous training and improvement.
• Experience in using and working Solution Manager.
• Experience in working Semantic and Panaya QC tools.
• Experience in working Vertex tax tool.
• Ability to produce measurable results quickly in a diverse and new organizational setting.
• Proven experience in taking leadership, project management, design and configuration along with support roles through discrete phases of project implementation.
• Strong presentation, documentation and communication skills to communicate effectively with business, functional teams, technical teams and members of senior management.

EXPERTISE IN SAP SD MODULE

• Expert knowledge on order to cash (OTC) and Quote to cash (QTC) processes.
• Experience in creating and assigning of all SAP Organizational values and document types which are related to SAP SD, CS, PS and MM modules.
• Extensive experience in working on different SAP Master data, which are relevant for SD, CS, MM and PS modules
• Sales: Inquiry, Quotation, Sales Order, Rush Order, Cash Order, Back Orders, Scheduling Agreements, and Contracts, Rebates and Third party order processing.
• Shipping and Transportation: Delivery document types, Delivery Item Categories and Shipping Point Determination
• Billing: Billing Document Type, Credit Memo, Debit Memo, Pro forma Invoices, Milestone Billing and Invoice list.
• Basic Functions: Maintained Determination Procedures, Condition types, Access Sequence and Condition Records for Pricing, Text determination and, output determination.
• Good Understanding on Combined sales orders, combined deliveries, combined billing, split orders, split deliveries, Split invoicing, Stock Transport Order, and Intercompany Billing.
• Agreements: Scheduling agreements, Quantity contracts, Values Contracts
• Functional expertise: Pre-sales activities such as inquiry and quotation, and major business activities such as Pricing, Billing, Shipping, Transportation, Availability check (ATP), Credit Management, Partner Determination and Output Determination.
• Pricing Experience: Extensively worked in Configuration and assignment of SD Pricing. Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as Condition Exclusion.
• Involved from blueprint preparation stage of the project to realization and go live/support activities.
• Experience in Integrating SD module with CS, MM, PS and FI/CO modules.
• Experience in working ALE Idoc and EDI Idoc.
• Experience in writing functional specifications, testing scenarios, creating training material, conducting end user training. Experience in unit testing, integration testing and regression testing.

EXPERTISE IN SAP CS MODULE

• Extensively worked in Organizational elements of the CS module such as Organizational values, Master data, Functional Location, Work center, Activity, Activity Pricing, Task list, Warranty & types, DIP profile and Cost Centre.
• Experience in the configuration of CS and SD module as per the Business Blue Print.
• Experience in the integration of CS module with SD, MM, CO and FI
• Experience in architecting solutions in SAP SD CS modules. Configuration and documentation.
• Experience in working different CS module service relates process like, Annual maintenance contract process, Third party repair process and Repair at service process.
• Experience in handling CS module as a cost collecting point as well as revenue generation point.
• Extensively worked in the Resource Related Billing area.

PROFESSIONAL EXPERIENCE:

Confidential, OH

SAP Business Analyst (SD, CS, PS and MM Modules)

Roles and Responsibilities.

• Implement SAP CS module for the newly acquiring companies.
• Implement and Integrate SAP PS module with SD, CS, MM and FICO for an existing company codes.
• Analyze existing SD/CS business processes and recommend fixes and enhancements.
• Work in business Process Procedures for the SD and CD modules.
• Restructure and create new Service materials.
• Resolve day to day CS and SD related tickets on priority basis.
• Communicate technical solutions/issues to a non-technical audience.
• Simplify the existing SD and CS processes.
• Thorough unit testing and integration testing of all the changes and enhancement on development and quality systems.
• Document all configuration changes and prepare training materials.
• Change and Configure new pricing related requirements.
• Define and configure new Dynamic Item Processor (DIP) as per the requirements.
• Change customer master partner functions and Account group as per the business requirements.
• Provided Level 2 and Level 1 Production Support resolving issues, questions, and requests from end users and managers related to Configuration, Integration, and Training
• Recommend ABAP or other programming enhancements when there is no SAP standard solution is available.
• Training and presentation of configured process to Key users.

Confidential, Texas

SAP Consultant (SD, CS, PS)

Roles and Responsibilities

• Implement SAP SD/CS modules for a new company.
• Involve in preparing blueprint activities.
• Write business process procedure for SD and CS modules.
• Do presentation to client manager about different SD and CS related processes.
• Make the necessary changes on the business processes as per the business requirements.
• Configure all the SAP settings as per the BBP for the SD and CS modules.
• Perform unit testing and integration testing for all the business processes.
• Do presentation of configured process to key users.
• Make test scripts and test scenarios for the testers.
• Train end users to use the SAP.

Confidential

SAP Consultant (SD, CS and MM)

Roles and Responsibilities

• Implement SAP SD and CS modules for the Confidential acquire Confidential .
• Gather requirements and prepare business blueprint.
• Write business process procedure for SD and CS modules.
• SD and CS Process Presentation to client.
• Alter the business processes as per the business requirements.
• Configure all the SAP settings as per the BBP for the SD and CS modules.
• Perform unit testing and integration testing for all the business processes.
• Do presentation of configured process to key users.
• Make test scripts and test scenarios for the testers.
• Train end users to use the SAP.
• Providing functional direction and training to other Configuration Specialists as a means of continuous training and improvement

Confidential

SAP Consultant (SD, CS and GTS)

Roles and Responsibilities.

• Lead Consulting member of a global rollout team implementing SAP at subsidies across globe within the time frame.
• Configure the enterprise structure of the brand new legal entities.
• Work in SAP SD, MM, CS and GTS Global roll outs.
• Collaborating all changes with Delivery Team to ensure there is no impact to the overall product roadmap
• Preparation of Unit Test Plans and Integration of Test Plans. Execution of test plans and result recordings.
• Raise defect in QC tools and solve QC defects raised by customer and team mates on time.
• Record and maintaining necessary documentation in the client sites.
• Coordinate and conduct meetings with clients and other team members to understand and analyze the requirements.
• Business UAT support and Golive support.
• Maintain condition records as per the client requirement.
• Solve all SAP CS and GTS related tickets.
• Working with ABAP Team in solving various client specific issues and writing functional specifications.
• Configure LE processes including deliveries, picking, packing through goods issue.
• Provide business analysis and process redesign expertise in the functional areas (finance, sales, Customer service, Global trade service, Material management etc.) within the enterprise specifically in the analysis, and redesign, of SAP functions and processes
• Customize SAP functionality to satisfy business requirements and business process design
• Prepare business specifications for reports
• Formulate and define application scope and objectives and devise/modify procedures to solve business problems.
• Monitor and report to management on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions.
• The ability to successfully apply our methodology to guide clients through the supply chain transformation and sustainability process.
• Providing functional direction and training to other Configuration Specialists as a means of continuous training and improvement

Confidential

SAP Consultant (SD and CS)

Roles and Responsibilities.

• Production server ticket solving as per the priority.
• Recommend client if any enhancement / change required in the current setup.
• Document the solved tickets.
• Educate the end user if the ticket reason is a “user error”.
• Categorize the tickets under modules.
• Providing functional direction and training to other Configuration Specialists as a means of continuous training and improvement.