Summary
Over 12 years’ experience as an SAP Basis Administrator with a diverse knowledge of various SAP R/3 system landscapes, proven experience in R/3 technical support, system administration, project management, training, and customer support. Known for professional quality of work, attention to detail, and participative leadership skills. Goal oriented self-starter with proven dedication towards providing timely, highly available ERP systems to a large customer base. An immediate positive contributor.

Technical Skills

• Over 10 SAP R/3 System Installations and Full Lifecycle Implementations: 3.0F to Netweaver 7.3
• SAP Security Role Development and Management
• SAP Netweaver Administration
• SAP Enterprise Portal Administration
• SAP XI / PI Development and Administration
• Solution Manager Configuration and Implementation
• SLD Implementation and Migration
• Oracle and SQL Server Database Administration
• Technical experience in HPUX, AIX, SUN, and Windows platforms (W2K, W2K3, W2K8)
• Implementation of AIX High Availability Systems in SAP R/3 Environments
• Implementation of IBM Tivoli Storage Manager across multiple hardware platforms
• Implementation and configuration of AIX Storage Subsystems
• Certified AIX System Administrator
• Certified Tivoli Storage Management Administrator
• LiveLink Enterprise Server (IXOS)

Professional Experience
SAP Basis Team Lead

2003 – Present

Technical Lead and adviser for SAP Basis Administration, LiveLink archive management, ALE distribution, and TMS administration. Responsible for developing B2B integration scenarios using SAP PI 7.0 EHP1. Experience in SAP authorization development and maintenance – recently completed a 4.5B to ECC 6.0 role migration project. Technical lead responsible for managing a SAP ERP system upgrade from 4.6B to ECC 6.0 EHP in 2010. Configured LDAP synchronization on backend ERP systems. Setup end-to-end SSL between federated portal and backend ERP systems. Responsible for daily system maintenance support, monitoring, and performance tuning ECC 6.0 and federated portal landscapes. Responsible for documenting Basis Administration SOP’s to ensure auditing compliance. Improved existing homogeneous system copy procedures that subsequently reduced system down time by 12 hours. Key contributor in system design and process development.

SR Basis Administrator

2002 – 2003

Responsible the installation, upgrade, configuration, and maintenance support of a 3.0B BW system landscape (WAS 6.20). Performed scheduled homogeneous systems copies in support of Nike’s EMEA project and core R/3 system upgrade. Installed and maintained KW 5.2 system, a Solution Manager 2.0 system, and 4.6C IDES system. Trained and mentored three junior SAP Basis Administrators in system support and maintenance functions. Responsible for scheduling and implementing system OS upgrades, SAP kernel upgrades, and SAP support package upgrades.

SR Basis Administrator “Consultant”

1998 – 2002

Responsible for various aspects of SAP/ERP system implementation for Bryce Corporation. Responsible for AIX, Oracle, and SAP R/3 upgrades. Migrated AIX operating systems and SAP R/3 to new H80 and M80 hardware. Upgraded/migrated HACMP software to new M80 hardware. Installed and implemented TSM backup strategy on new hardware and 3583 storage subsystem. Documented and tested a Disaster Recovery Plan for the R/3 production environment. Successfully completed a Disaster Recovery test at the SunGard test site. Upgraded SAP R/3 software from version 3.0F to 4.5B. Installed Knowledge Warehouse 5.1 training system and R/3 4.6D Basis System on a NT platform. Managed database copies, transports, system monitoring, performance tuning, operating system security, procedures documentation, and knowledge transfer.

SR Basis Administrator / Basis Team Lead “Consultant”

2000 – 2001

Designed and implemented a SAP R/3 4.5B system landscape on a SUN Solaris platform. Developed client copy, transport, refresh, and testing strategies for Naval Support Activity Phase II project cycle. Designed and implemented a High Availability hardware configuration. Setup the initial SAP R/3 security profiles and procedures. Trained client’s Basis Administrators and documented daily support procedures. Audited operating system security, database performance, and R/3 performance tuning procedures. Provided knowledge transfer of basic R/3 Basis responsibilities and procedures.

Basis Administrator “Consultant”

1998 – 1998

Supported and maintained 3.0F R/3 system landscape. Assisted client in upgrading their SAP R/3 from version 3.0F to 3.1H. Managed system monitoring, database administration, and daily backup activities.

Project Manager / Systems Analyst

1997 – 1998

Organized, planned, and managed an eight-person project team. Responsibilities included application software training, facilitating group discussions, planning project and team performance goals, development of project plan milestones, and educating project members. Have acquired solid grasp of information flow and the value of information within a large manufacturing firm to include Procurement, Accounting, Receiving, Quality, Shop Floor Control, Purchasing, and Pricing. Have dealt with many aspects of manufacturing reporting and costing to include development of interfaces to other existing systems to obtain necessary information/data. Have conducted several internal training sessions in a various subjects relating to manufacturing disciplines. Directed the data collection and analysis of information flow and business activities to support KANBAN and ISO9000 initiatives.

Training Manager / Programmer

1992 – 1997

Managed several education and business improvement projects resulting in $200,000 in company savings. Have developed training outlines and standard operating procedures in material control, shop floor control, and activity reporting. Designed and implemented a Quality Control Information System to manipulate product quality history and alleviate previously performed manual tasks. This application and several written procedures allowed for vast improvements in data integrity and overall operating efficiency in relation to identifying problems before products where shipped to the customer.

Education & Training

• B.S. Computer Information Systems
• SAP Basis Administration
• SAP Process Integration (XI/PI)
• SAP Portal Administration
• SAP Netweaver Administration
• HPUX Advanced System Administration
• AIX Advanced System Administration
• IBM HACMP Implementation
• IBM Tivoli Storage Manager
• SAP BW Administration, Philadelphia
• Livelink Archive Server Administration