SUMMARY:

• SAP Ariba Spend Management/P2P is my niche Accomplished Business Analyst highly skilled in Site Administration, Catalog Management and providing Superior User Training and Support, including resolving system errors through investigation and review of integration events with SAP.
• Seasoned professional with highly developed functional, technical, analytical, and investigative skills
• Nineteen years of experience with SDLC (Software Development Life Cycle)
• Fourteen years of experience with the Ariba Buyer/P2P Solution (On - Premise and On-Demand Solutions)
• Three years of experience with SAP (Materials Management - Master Records & Configuration)
• Confidence in abilities; able to apply skills; adapt to and learn new systems quickly
• Exceptionally detailed professional with high degree of accuracy, integrity, and confidentiality
• Ability to interact and perform effectively within a team environment; with stakeholders at various levels, internal and external, and provide exceptional user support
• Experience operating as a liaison between global teams (APAC, EMEA, LATAM, NA) - Procurement, IT, Users
• Proven ability to work independently and effectively work remotely

SKILLS - PROFESSIONAL DEVELOPMENT:

• Excel, PowerPoint, Word, Paint, Visio, Access, SharePoint, Outlook
• Captivate, Acrobat
• TextPad
• LeanKit
• Agile Boot Camp
• Project Management 101
• Lean Six Sigma Green Belt Instruction and Exam Completion
• SAP Enterprise Buyer/SRM v5.5
• Ariba Buyer v8.X - Features & Functions and Catalog Administration
• Microsoft Access Database
• SQL - Beginning
• SAP R/3 v3.0 - Plant Maintenance and Materials Management Configuration

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, MO

SAP Ariba System Business Analyst

Responsibilities:

• Site Administrator coordinating across multiple teams & geographies (APAC, EMEA, LATAM, NA) to successfully load and maintain Master Data in the Ariba P2P On-Demand solution (Suppliers, Users, Groups, Plants, Catalogs, Approval Flows, etc...)
• Added, Changed, and Deleted Suppliers, Approval Flows, Plants, Catalogs and other master data for the Ariba P2P application
• Created Custom Groups. Added & Removed Users and/or Groups using the SAP GRC application and directly thru the Ariba User/Group Administrator. Removed terminated users. Delegated User Authority. Updated team members on Sourcing Projects
• Researched and resolved load errors with scheduled tasks and integration events
• Collaborated with Training Lead providing user instructions and participating in user group calls
• Worked cross-functionally with business stakeholders and ISD to test and support an enhancement implementation to SAP creating an Ariba Supplier Control Table for daily integration with Ariba
• Supported & trained users daily with requisitions, receiving PO's, reconciling invoices, and resolving system errors

Confidential, Bentonville, AR

Business Analyst

Responsibilities:

• Utilized Waterfall and Agile project management methodologies working cross-functionally with business stakeholders and ISD to provide support with implementation of business solutions
• Completed business artifacts (Project Charter, Business Requirements Document, Business Use Cases, Functional & System Process Flow Diagrams, Change Requests, Service Level Agreements)
• Elicited, gathered, analyzed, communicated, and validated business requirements
• Utilized the LEANKIT application to document stories and define sprints
• Management of projects to simplify & improve the merchant’s or supplier’s business process and/or systems
• BA/Acting Product Owner for new Supplier Order Management and Supplier Shipment systems
• Must Arrive At Port Date Reporting Enhancement (Completed 02/14)
• Direct Import PO Change History Enhancement (Completed 10/14)
• Management of EDI PO's to Direct Import Suppliers Implementation (06/12 - 01/14)
• Collected, organized, and maintained supplier source file and produced status reports using Excel
• Collaborated cross-functionally with internal business partners to assist suppliers with internal testing
• Communicated with suppliers to provide support with EDI implementation & researched reported issues
• Created and maintained several SharePoint websites for departmental and interdepartmental uses

Confidential, Bentonville, AR

Manager, Senior Business Analysis

Responsibilities:

• Use of Ariba Spend Management - Ariba Buyer Downstream/P2O and Upstream (Sourcing) functionality
• Acted as Catalog Manager SME/P2O working cross-functionally with Information Systems and Global Merchandise Units to develop, implement, & maintain a Global electronic catalog for markets around the world. Management of XML file.
• Worked closely with Operations, Contract & Compliance, Facilities Maintenance, Shared Services-A/P, Information Systems, and JD Edwards teams to design, develop, test, and implement Ariba Services/P2O project at store level
• Project work to enhance Supplier Management System to include criteria for minority and women owned suppliers
• Provided project management support, created business use cases & test scripts, and led user acceptance testing
• Provided Level 1 & Level 2 support with experience troubleshooting Level 3 issues and acted as liaison between support desk and Level 3 technical support with Ariba
• Aided with testing for upgrade to Ariba 9R1 with Ariba Upstream functionality (Sourcing, Contract Management, Analysis) and Ariba Downstream functionality (Catalogs and P2O)
• Gained knowledge of Ariba Sourcing and Ariba Contract Management functionalities

Confidential, St. Louis, MO

Ariba Operations Analyst & Catalog Administrator

Responsibilities:

• Loaded and preserved master data (suppliers, commodity codes, units of measure)
• Created, modified, and sustained the catalog hierarchy and mapping files
• Reviewed, edited, converted, validated, and loaded supplier content files into the catalog
• Tested punch-out connectivity and websites
• Maintained catalog files, versions, and subscriptions (activated, deactivated, deleted)
• Performed catalog administration including executing scheduled tasks, integration events, re-indexing, and troubleshooting as necessary
• Managed the Ariba Supplier Network Accounts (Prod/Test) & utilized Ariba Connect for system issues
• Administration of Ariba Buyer & Ariba Invoice Solutions including managing approvals, mapping of roles/Pcards, CSV file maintenance, execution of scheduled tasks and integration events - P2P
• Assisted with testing of Ariba system enhancements, version upgrades, and patches for implementation
• Established and conserved Ariba Business Process Documents, Functional Design Documents, Excel Forms, and Instructional and Reference documentation
• Aided with Ariba supplier on-boarding, Ariba supplier rationalization, & Ariba/SAP supplier master data integrity
• Designed supplier implementation packet including introduction letter, electronic supplier enrollment form, and example of electronic purchase order. Provided suppliers with information and training for enablement & catalogs
• Researched and scrubbed supplier data before on-boarding to prevent supplier duplication and ensure proper physical & remit to addresses in SAP and/or Ariba systems
• Generated Ariba period close bench marking reports (KPI's) and impromptu analysis through the use of AQL (Ariba Query Language); providing analysis for buyers, management, plant, region, and zone personnel review
• Created and maintained user training documentation and quick reference guides. Coordinated and led user training (group and individual), and supported user community on Ariba & SAP application processes
• Performed monthly audits on individual employee Pcard (Purchase Card/Credit Card) usage