SUMMARY:

• Confidential is a recognized leader in the SAP Solution Manager. He is in high demand from both customers and SAP resources for his experience and knowledge regarding SAP Solution Manager for Implementation Projects. He regularly speaks at Sapphire and ASUG conferences and delivers customer training sessions on SAP Solution Manager. He has been working with SAP Solution Manager since 2006. Confidential brings 12 years of SAP Methods and Tools experience to help customers understand how the SAP approach provides the framework to enable accelerated implementation projects and ongoing solution sustainment.
• He provides Best Practices from his extensive experience to customers interested in using the ASAP Implementation Methodology and has deep experience in supporting GlobalASAP implementation customers rolling out global implementation projects.
• Prior to joining the SAP Solution Manager Practice, Confidential was a program manager on the North America Program Management Office where he was responsible for developing standards for using SAP Tools on SAP led implementation projects. He has experience integrating SAP Enterprise Modeling by IDS Scheer and SAP Quality Center by HP with SAP Solution Manager.
• Also, 10 years prior to Solution Manager position, he was a Principal consultant in the areas of Procurement, Inventory Management, and Plant Maintenance.
• His 10 years of project management experience is the foundation of his work with SAP Methods and Tools and defining standards in use by all SAP led project teams across North America. He relies on a collaborative project management style and has a direct communication style.
• Additionally, he has 23 years of logistics, procurement, plant maintenance and distribution systems business experience.
• He began using SAP products in 1995 as a member of a client team implementing procure to pay and inventory management, so she has experience implementing SAP Software as well as supporting implementation projects as an MM/PM consultant and SAP Project Manager in a number of industries including manufacturing, airlines, public sector, oil and gas, utilities, pharmaceuticals and mill products. He brings this unique experience to each engagement.

TECHNICAL SKILLS:

• Functional Expert with SAP Solution Manager 7.0 Implementation Tools; Integration with SAP Enterprise Modeling by IDS Scheer, and SAP QC by HP
• Plant Maintenance
• Strong working knowledge of procurement, inventory management, standard sales order processes, and plant maintenance functionality
• 6+ years of SAP Methods and Tools experience
• Experience in various industries: manufacturing, airlines, public sector, oil and gas, utilities, pharmaceuticals and mill products

PROFESSIONAL EXPERIENCE:

Confidential

SAP Solution Manager & ALM Consultant

Responsibilities:

• Support SAP Specifically Solution Documentation and Charm in version 7.2
• Support Customer’s ability to model business processes in Process Management
• Create Executable and Development libraries for medical customer
• Support the uploading of ARIS BPMN process flows into Solution Manager version 7.2
• Support railroad customer in troubleshooting of Charm functionalities

Confidential

SAP Solution Manager & ALM Consultant / Project Manager

Responsibilities:

• Support SAP Methods and Tools during Implementation of Solution Manager ALM functionalities - Specifically Solution Documentation and Charm in version 7.2
• Manage the tasks and deliverables for the successful implementation of Charmin an N+1 environment and Solution Documentation as Project Manager
• Develop governance, strategy, and support model for Solution Documentation and Solution Implementation functionalities as a Lead (includes inventory of Business Processes, Process Steps, End User Transactions, Custom Development objects, Configuration, TBOMs and related Documentation)
• Configure customer’s Solution Manager system to monitor/alert on the customer’s HEC Based systems. Process Documentation and involved in the future roadmap for Solman 7.2
• Trained and supported the customer on setting up and usage of Solution Documentation as a standard for all Solutions to include blueprint/configuration/development/Process Step libraries as the basis to building a business process hierarchy
• Demonstrated the strategy and usage of the branches functionality for the release of further implementations as well as the maintenance for existing processes including alerts and business process monitoring
• Included identifying critical business processes and KPIs
• Documented and configured the strategy for the usage of Business Process Change Analyzer and Test Scope Optimization
• Supported the build process for TBOM creation and assisted in the strategy for running BPCA

Confidential

SAP Solution Manager & ALM Consultant

Responsibilities:

• Assisted in streamlining the functional use of Charm processes
• Aided in troubleshooting errors in Charm documents
• Created multilevel categorization
• Streamlined the usage of status values
• Guided customer as to which reports best met their needs
• Assisted in the knowledge transfer of retrofit
• Support SAP Methods and Tools during Implementation of Solution Manager ALM functionalities
• Develop governance, strategy, and support model for Solution Documentation and Solution Implementation functionalities as a Lead (includes inventory of Business Processes, Process Steps, End User Transactions, Custom Development objects, Configuration, TBOMs and related Documentation)
• Trained and supported the customer on setting up and usage of Solution Manager as a standard for all implementation projects to include project preparation activities, blueprint and configuration
• Control and Maintain change and release tracker, release schedule and release calendar. Including Open Freeze and close release in SAP Solman and Service Now ITIL
• Demonstrated the strategy and usage of the template project functionality for the release of further implementations as well as the building of a Business Process Hierarchy to support a process library and the building of end to end scenarios
• Developed strategy for configuration and custom developments and their usage within Solution Manager implementation projects
• Documented and configured RBPD and SDA
• Supported the build process for TBOM creation and assisted in the strategy for running BPCA
• Developed strategy for Business Process Monitoring

Confidential

SAP Solution Manager & ALM Consultant

Responsibilities:

• Support SAP Methods and Tools during Implementation of Solution Manager ALM functionalities
• Develop governance, strategy, and support model for Solution Documentation and Solution Implmentation functionalities as a Lead (includes inventory of Business Processes, Process Steps, End User Transactions, Custom Development objects, Configuration, TBOMs and related Documentation)
• Trained and supported the customer on setting up and usage of Solution Manager as a standard for all implementation projects to include project preparation activities, blueprint and configuration
• Demonstrated the strategy and usage of the template project functionality for the release of further implementations as well as the building of a Business Process Hierarchy to support a process library and the building of end to end scenarios
• Developed strategy for configuration and custom developments and there usage within Solution Manager implementation projects
• Developed strategy for the process of closing an implementation project and incorporating to a solution within two different Solution Manager environments
• Documented and configured RBPD and SDA
• Supported the build process for TBOM creation and assisted in the strategy for running BPCA

Confidential

SAP Project Manager/SAP Solution Manager and ALM Consultant

Responsibilities:

• Responsible for driving the project plan and completion of tasks and deliverables.
• Responsible to deliver a project plan for ALM functionalities
• Upgrade of Solution Manager to SP12
• Managed systems analysis and updates
• Creation and analysis of business process global template project
• Use of Charm/ITSM/QGM
• Run SAP Like a Factory
• Landscape Virtualization Management
• Test Data Migration Server
• Hold weekly meetings for project plan updates and communicate to Confidential -Davidson Project Management
• Drive project team to completion of deliverables and escalate issues where needed
• On-Board new members through project lifecycle
• Define project governance for implementation projects
• Create Implementation project for ALM project and define standards for usage of the project

Confidential

Principal Consultant

Responsibilities:

• Support SAP Methods and Tools during Implementation Program SAP Solution Manager, and the System Integrator’s Tool
• Develop governance, strategy, and support model for the integrated implementation tool usage on the project for use with other system integrator tools as well as other 3rd party products
• Provided QA analysis of ALM functionalities withing Solution Manager
• Provided a roadmap strategy to implement ALM functionalities over a 3 year period
• Developed strategy for configuration and custom developments and there usage within Solution Manager implementation projects
• Developed governance on the project administration functions of Solution Manager
• Developed strategy for the process of closing an implementation project and incorporating to a solution within two different Solution Manager environments

Confidential

Principal Consultant

Responsibilities:

• Support SAP Methods and Tools for Solution Manager Functionalities
• Develop governance, strategy, and support model for the integrated Solution Manager Functionalities of Solution Documentation, Solution Implementation, Test Management, Change Management, Technical Operations, and System Recommendations over the next three years
• Develop strategy for implementing those specific functionalities
• Hold meetings with IT groups and business process groups to determine criticality of functionalities in scope and determining project plan for implementation
• Provide knowledge transfer and customer experiences in determining best course of action for implementation

Confidential

Principal Consultant- SAP ALM Roadmap Strategy

Responsibilities:

• Support SAP Methods and Tools for Solution Manager Functionalities
• Develop governance, strategy, and support model for the integrated Solution Manager Functionalities of Solution Documentation, Solution Implementation, Test Management, Change Management, Technical Operations, and System Recommendations over the next three years
• Develop strategy for implementing those specific functionalities
• Hold meetings with IT groups and business process groups to determine criticality of functionalities in scope and determining project plan for implementation
• Provide knowledge transfer and customer experiences in determining best course of action for implementation

Confidential

Support SAP Methods and Tools for Solution Manager

Responsibilities:

• Develop governance, strategy, and support model for the integrated Solution Manager Functionalitiies over the next three years
• Develop strategy for implementing those specific functionalities
• Hold meetings with IT groups and business process groups to determine criticality of functionalities in scope and determining project plan for implementation
• Provide knowledge transfer and customer experiences in determining best course of action for implementation

Confidential

Support SAP Methods and Tools

Responsibilities:

• Quality assurance for building the Business Process Hierarchy in Solution Manager in accordance with SAP best practices
• Assuring that the hierarchy supported the HPQC testing tool and communication with Solution Manager and HPQC is properly executing
• Give recommendations based on experience to customer to assure that the business process hierarchy also would be best suited for other Solution Manager functionalities like upgrades and business process monitoring

Confidential

SAP Solution Manager

Responsibilities:

• Develop governance, strategy, and support model for the integrated implementation tool usage on the project for use with other system integrator tools as well as other 3rd party products
• Trained and supported the customer on setting up and usage of Solution Manager as a standard for all implementation projects to include project preparation activities, blueprint and configuration - over 200 users on set training schedules
• Assisted in design of ALM functionalities of Solution Manager, specifically Charm, Maintenance Optimizer, E2E root cause analysis
• Worked with the TQM to be sure of the run functionalities of Solution Manager were being designed properly
• Developed the strategy of digital signature for documentation signing
• Demonstrated the strategy and usage of the template project functionality for the release of further implementations
• Developed strategy for configuration and custom developments and there usage within Solution Manager implementation projects
• Developed governance on the project administration functions of Solution Manager
• Developed strategy for the process of closing an implementation project and incorporating to a solution within two different Solution Manager environments