SUMMARY:

• Over all 18.9 years of Experience which has 7.8 Years of domain experience and 11.1 years of extensive experience as a SAP SD Functional Consultant.
• Currently working in USA Since August 2014 on H1B Visa and currently located in Tampa Florida.
• Experience in working on Nine Projects, which are multiple Implementations, Enhancement & Support Projects.
• Worked as a Functional consultant both onsite and offshore.
• Experience in As - Is study of the Business Process of the Client, create To-Be Model, Business Blue Print & Gap analysis. Worked on Complete Implementation cycle from As-Is Process to Post Implementation support. Experience in using implementation methodologies ASAP (Accelerated SAP) and SAP Solution Manager.
• In-depth expertise in configuration, client management and creating value to the customer through business process development.
• Experience in writing Functional Specification Documents and working with Technical consultant to implement the functional logic.
• Production support: Experienced in unit testing, integration testing, performance testing and user acceptance testing.
• Experience in writing Test scenarios and executing test cases in HPQC.
• Experience in data cleansing and data conversion using tools like LSMW, BDC.
• Experience in implementing interfaces to send SAP data to Legacy systems.
• Experience in End user training along with End user manual preparation.
• Worked closely with business partners to identify gaps.
• Good communication skills, interpersonal skills, self-motivated, quick learner, team player.
• Hands-on experience with SAP SD module (4.6C, 4.7, and ECC 6.0).
• Worked in Food oil, Oil & Gas, Food beverages, Cable, Apparel & Footwear Industry
• SAP SD (OTC) Experience -
• Expertise in creation of Organization Structure - Sales Organization, Distribution Channel, Division, Sales Office, Sales Group, set up Sales Areas, Shipping Points.
• Configuration Expertise in Complete Order to Cash Cycle (OTC), which involves different Sales order types.
• Expertise in customizing different Sales Order types such as Standard sales order, Rush sales order, Cash sales order, Return sales order, Consignment order, Credit memo request & Debit memo request.
• Expertise in Configuration of Item Categories & Schedule Lines.
• Expertise in Configuration of Copy Control - Sales Document to Sales Document, Sales Document to Delivery Document, Delivery Document to Billing Document.
• Extensive experience in cross-functional integration with FI, MM.
• Functional expertise in Pre-sales activities such as Inquiry, Quotation and Contracts.
• Expertise in Configuration of basic functions - Partner function determination, output determination, text determination, account determination, Availability check, Material Determination, Listing/Exclusion technique, Free Goods.
• Expertise in Pricing - Configuration of Condition Tables, Access Sequences, Condition Types, Determining and Maintaining Pricing Procedure, Creation of Condition Records.
• Worked on Debit Memo & Credit Memo Process, Returns Process, Stock Transport Order, Intercompany Stock Transfer Process, make to Order Process, Third Party sale.
• Worked on Scheduling agreements, Quantity contracts, Values Contracts.
• Configured different Billing Documents Types such as Normal Invoice, debit memo invoice, credit memo invoice, credit for return invoice, Expert in integrating billing to Accounting - account determination.
• Worked on Rebates, Revenue Recognition, Billing Plan
• Credit Management: Sound knowledge in the configuration of Credit Control Area, Risk Categories and Credit Groups. Experience of customizing Dynamic credit check process and maintaining Credit limit for customers.
• Sound Knowledge of Variant Configuration.
• Expert in the customization of customer master data.
• Worked on Idocs - 810 (Invoice Outbound), EDI 855 (Order Acknowledgement Outbound). Worked on Idoc transactions - WE02, WE20, WE19
• SAP LE Experience-
• Expertise in Logistics execution by customizing delivery document types & Delivery Item Categories.
• Setting up copy controls for Delivery documents.
• Worked on Outbound Delivery Processing, Picking, Packing, Post Goods issue, Transfer orders.
• Worked on delivery scheduling, Proof of delivery.
• Worked on Batch management.
• Worked on Shipment & Shipment Cost Processing.
• Worked on Route determination & Shipping Point determination.
• SAP AFS Experience-
• Allocation Run & Re-allocation.
• Value added services, AFS Pricing & Determination.
• Master Grid, AFS Seasons
• Worked on removing the inconsistencies through /AFS/SDRQ.
• SAP MM Experience-
• Worked on creating transaction data - Purchase order (ME21N), Goods receipt (MIGO), Invoice Verification (MIRO).
• Worked on Material master data.

PROFESSIONAL EXPERIENCE:

Confidential - Tampa, FL USA

SAP SD Team Lead

Responsibilities -

• Currently working on Implementation project to design interface to receive data in SAP. To Process the Transactions using this data and send it further to Legacy System.
• Participate in the meeting with the client to understand and gather requirement from client.
• Working on Preparing the AS-IS & TO-BE document.
• Working on Preparing the Blueprint document.

SAP Environment - ECC 6.0

Tools: used - SharePoint.

Confidential - Houston, TX USA

SAP SD Team Lead

Responsibilities -

• Worked on Implementation project to design interface to send SAP data to HANA and then to Legacy system.
• Participate in business discussions and meetings for gathering and reviewing business requirements, creating functional specification documents, assisting the technical team in the creation of technical specification documents.
• Worked on different process like Incident Management, Change Management, Defect Management.
• Worked on the monthly Release schedules to identify the changes that should be going in for each release with alignment to what has been prioritized by the business.
• Worked on providing SAP Order to Cash (OTC) solutions to meet business requirements. Working on configuration of OTC Process: orders, delivery, shipments, returns and credit/debit memo requests.
• Worked on Configuration of Pricing Procedures for NAM market using Condition Technique, creating new condition types, and pricing procedures based on requirements.
• Worked on Account determination procedure for determining G/L accounts.
• Worked on Configuration of Output determination, Text determination & Partner function determination.
• Worked on implementing Credit management.
• Worked on designing & Implementing new output types for printing of Sales order output, Delivery outputs & Invoice outputs.
• Worked on Unit testing, Integration Testing and get User acceptance and prepare test documents for Users.
• Trained offshore team after any implementation of new business process to extend support for the business on issues.
• To Provide Knowledge transfer to new Team members about the business process.

SAP Environment - ECC 6.0

Tools: used - Remedy, Citrix, HPALM (Defect management), HP Quality Center, SAP Solution manager, SharePoint.

Confidential - Canton MA USA

SAP SD AFS Team Lead

Responsibilities -

• Worked on SAP AFS SD Support Project and worked as Team Lead and managed a team of 15 consultants in India offshore.
• Worked on Providing Level 2 Production support to USA & Canada Markets for SAP AFS SD.
• Allocation Run & Re-allocation.
• Value added services, AFS Pricing & Determination.
• Master Grid, AFS Seasons
• Worked on removing the inconsistencies through /AFS/SDRQ.
• Worked on ticket resolution with the time frame based on the priority of tickets.
• Worked on gathering requirement, analysis and design system as per business users.
• To prepare functional specification including business impact.
• To identify gaps in the system & give recommendation to business users for re-engineering the business process.
• Worked on complete Order to cash (OTC) cycle from Inquiry, Quotation, sales order, delivery & Invoice.
• Worked on Normal Sales order process, Return order process, Intercompany billing Process.
• Worked on Debit memo & Credit memo Process.
• Maintained Copy control for Sales order, Delivery & Billing documents.
• Analyzed, designed and configured Pricing procedures. Created new Condition Types and Access sequences and Tables to accommodate the requirements of client
• Worked on Shipment & Shipment Cost documents.
• Configured shipping point determination by customizing shipping conditions, loading groups.
• Worked on Allocation Run, value added services, AFS Pricing.
• Worked on Idocs - Outbound idocs & Inbound idocs.
• Worked on Output determination & Text determination.
• Closely worked with technical team members for TD (technical document) creation, helping them with technical details related to table fields, user exits.
• To perform end to end testing for new solution provided to the user. Worked on Unit testing, Integration testing & User Acceptance testing.
• Prepared unit test scripts for Purchase orders, Goods Receipts, Invoice Verification.
• Documented configuration, process flows and end-user manuals.
• Provided support and trained end users in use of Master Data like Customer master data & Pricing Condition records.
• Co-coordinating with SAP to solve standard design and code issues by OSS message handling.
• Preparing guided procedures for critical issues which will help offshore and new team members to act instantly.

SAP Environment - ECC 6.0, SAP AFS, SAP XI, TIBCO

Tools: used - ITSM, Citrix, HP Quality Center, SAP Solution manager, SharePoint.

Confidential

SAP SD Team Lead

Responsibilities -

• Worked on Enhancement project to enhance the business process as per the business requirement.
• Worked on designing & implementing new SAP solutions based on business requirements. To implement this new solution in monthly release.
• To interact with the client and participate in business meetings to understand the business requirements and provide them a proper solution.
• Coordinate and interact closely with the client team to discuss and resolve any issues during the development process.
• Worked on preparation of functional specification documents and work closely with technical team to provide the information related to implementing new SAP solutions.
• Analyzed the critical issues encountered in testing phases and suggested the design changes to improve the efficiency of the process
• Worked on Configuration changes for Quotation, Contract and Order Management.
• Worked on Order to Cash (OTC), Normal Sales Order Process, Returns Process, Credit Memo & Debit memo Process, Consignment Process, Third Party sale.
• Configured incompletion procedure.
• Worked on designing & Implementing new reports based on requirement by business.
• Worked on designing & Implementing new output types for printing of Sales order output & Invoice outputs
• Validated the functional test scenarios and included additional scenarios for completeness of functionality testing
• To perform Unit testing, Integration testing & User acceptance testing for solution provided to the business & Implement the solution in monthly release after successful testing by clients.
• Responsible for end user training sessions and user manual documentation.
• Attend Global Review calls with the team and the client’s team to discuss potential issues.
• Provide Support after the Go-Live of monthly release.

SAP Environment - ECC 6.0

Tools: used - Citrix, SAP Solution manager, SharePoint.

Confidential

SAP SD Team Lead

Responsibilities -

• Worked as Team Lead & worked on developing the skill of the team as per the requirement of the business.
• Provide weekly update of the team’s work and all open issues to the Project management team.
• Worked on testing in up gradation project.
• Worked on Providing Production support to North America & Canada market.
• Worked on Complete Order to Cash (OTC) Cycle, Inquiry, Quotations, Contracts.
• Worked on automatic determination of shipping points
• Worked on implementing Credit management solution to the client.
• Implemented the Returns order process to give credit for returns to the customer for their returns.
• To monitor the Jobs on day-to-day basis.
• Worked on preparation of functional specification documents.
• Worked on On-call and solve the issues of the client during On-call.
• Production support: Resolved tickets and worked with business users and developers to solve the issues
• To perform Unit testing, Integration testing, User Acceptance test in different SAP environments.
• Involved in Core User and Super User Trainings.
• To create the test manuals & help Users to perform the testing scenarios.

SAP Environment - ECC 6.0

Tools: used - Citrix, SAP Solution manager, SharePoint.

Confidential

Sr. SAP SD Consultant-

Responsibilities -

• Interacted with SME (Subject matter expert) from client side.
• Travelled to Australia (Melbourne) to interact with the SME (Subject matter expert) & Key Users to understand the requirement and suggest the solutions.
• Worked on Implementing SAP solutions to Australia & New Zealand market.
• Involved in Consulting and understanding the Client’s Business Process and request for a CR (Change Request) in the System Perspective.
• Responsible for configuring, testing and implementing Sales Quotation, Contract & Sales Order.
• Created new pricing condition type and routine and added to existing pricing procedure.
• Created new output condition type and new output procedure.
• Developed and customized reports in SD module such as sales order report, which covers all organization levels, delivery status, invoice status, shipping details and partner function details.
• Provided functional support to the technical team during the change request development.
• Responsible for the Monitoring the IDOC processing using the IDOC Monitoring tools
• Worked in on-call shifts in case of any critical issues reported by business users.
• Coordinated and executed Integration testing for Sales Processes.

SAP Environment - ECC 6.0, SAP XI

Tools: - Remedy, HP QC, Solution manager, SharePoint.

Confidential

Sr. SAP SD Consultant

Responsibilities -

• To provide support for tickets related to multiple countries like Europe, USA, UK, Middle East etc.
• Resolving Tickets like Evolution, Corrective and User Support having Intensity P1, P2, P3 and P4.
• Interacting with the Key User and members of client to understand the exact requirement of the ticket.
• Worked on Following the Quality process of the client while resolving tickets.
• Design and review functional design documents. Reviewing all the requirements and coordinating with technical team by attending meetings.
• Organize regular meetings with business users from client side to resolve issue and discuss new developments requirements
• Designed various reports & forms with help of ABAP developer.
• Defining and Assigning Copying Controls for Sales, Delivery and Billing documents
• Worked on Preparation of Functional Specification Documents.
• Created and updated order processing documents for education and training purposes. Developed training materials and provided training for selected user groups.
• Developed test scenarios, test cases, conducted unit testing and integration testing.
• Worked in on-call shifts.

SAP Environment - ECC 4.7

Tools: - ITSM, Solution manager, SharePoint.

Confidential

Sr. SAP SD Consultant

Responsibilities -

• Provided new Enhancement Processes to France & European Market.
• Resolving tickets raised by the client within the time frame of the nature of the ticket like Assistance, Corrective & Evolution.
• Coordinate and interact closely with the client team to discuss and resolve any issues during the development process
• Worked on Preparation of Functional Specification Documents & work closely with ABAP team to implement the solution.
• Gathered requirement from client, design, Configured SAP SD Solutions & Perform end to end testing of the complete process.
• Implemented Complete Credit management solution to avoid losses faced by the company because of bad customers.
• To Perform Unit Testing, Integration testing, User acceptance testing in different SAP environments.
• To create training manuals and train the end users with the new business process implemented.

SAP Environment - ECC 4.6C

Tools: - Solution manager, SharePoint

Confidential

SD Consultant

Responsibilities 

• Worked on complete End to End implementation Project.
• Interacting and organizing business meetings with Core team members to study the existing business process.
• Worked on As-Is study of the Business process of the client, To Generate To-Be Model, Preparation of BBP (Business Blue Print) & Gap analysis.
• Creation of New Organization Structure - Sales Organization, Distribution Channel, Division, Sales area, Sales office, Sales group, Shipping Points.
• Implemented complete Order to cash (OTC) Cycle from Inquiry, Quotation, Sales order, Delivery to Billing.
• Created New Sales order document types, Delivery document types, Billing document types.
• Set up Copy control between sales to sales documents, Sales to delivery documents, delivery to Billing documents.
• Created new Pricing Procedures including creating new condition types using condition techniques and also set up Pricing determination procedure.
• Implemented Basic functions - Incomplete Procedure, Text determination Procedure, Output determination Procedure, Partner determination Procedure.
• Customizing Customer master data set up.
• Preparation of Functional Specification documents.
• Implementing the solution in Production System
• Data Upload - Worked on BDC to upload Master data on Development, Quality, and Pre-production & Production Server.
• Provided Post Implementation Support.

SAP Environment - ECC 6.0

Tools: - Solution manager