PROFESSIONAL SUMMARY:

• Highly motivated and adaptable IT professional with over 15+ years of experience in the IT field providing Technology consulting, pre - sales support based on new technologies and on a diverse array of system platforms and implementation scenarios.
• A collaborative, and problem-solving SAP Technology Professional and an immediate positive contributor with extensive client facing experience dealing with senior level executives and deep Partner engagement and management skills with SAP focused Practices
• Deep technical knowledge and hands on experience designing, architecting and deploying SAP S4HANA (1511, 1610, 1709) FIORI frond end, SAP HANA platform, BW on HANA, BW4 and SAP SLT using SAP methodologies and best practices
• Experience in sizing SAP systems using SAP quick sizer for green field implementations, expert sizing methodologies and sizing approaches and considerations for SAP HANA platform solutions
• Experience integrating architecture at an enterprise and project level in collaboration with Solution Architects and Solution Integrity teams and other subject matter experts
• Expert knowledge in architecting SAP HANA system replication (HSR), Network segmentation and sizing networks to support various replication scenarios
• Expert knowledge in deploying and supporting HA (High availability, Backup, and DR (Disaster recovery) in a multi-tier SAP HANA landscape on premise or cloud
• Excellent familiarity with various virtual technologies, storage subsystems, hardware supported in the SAP echo system
• SAP professional with deep SAP Basis Administration expertise working for several large customer’s in full SAP life-cycle implementations.
• SAP experience includes SAP Installations, Upgrades, Migrations, Software Maintenance, Production Support, Support Pack Upgrades, Database Patch Upgrades, and System Refreshes etc.
• Provides technical leadership on client engagement.
• Excellent understanding of cloud enterprise applications solutions (AWS and HANA Enterprise Cloud/HEC, MS Azure, GCP (Google Cloud Platform)
• Plan projects and set priorities for technical activities.
• Responsible for technical activities during project planning (requirement gathering), Business blue-print (Technical Design), Realization (configuration, development and testing), Post go-live support, and production support phases.
• Technical innovator, out of the box thinker with proven ability to identify, analyze, and solve problems to increase customer satisfaction and minimize downtimes risks.
• Excellent client facing skills and multiple years of experience of working at client locations.
• Excellent communication skills, interpersonal skills, adaptive, self-learner and team player.
• Knowledge of complex and diverse Enterprise Technology Stacks. Familiarity with any or more of SAP Cloud Platform, SAP HANA, SAP NetWeaver and other stacks in SAPs portfolio.
• Good grasp of Core Business Processes.
• Cloud mindset and a passion for cutting edge concepts and practices.
• Excellent problem-solving skills and the ability to communicate ideas to everyone from hardcore developers to high-level executives.

TECHNICAL AND FUNCTIONAL COMPETENCY:

SAP Solutions: SAP S4HANA 1511, 1610, 1709, SAP FIORI FES 1.0, 2.0, 3.0, SAP HANA 1.0 and 2.0, SAP HANA ADP (ABAP Development Platform), SAP SLT DMIS, SAP NetWeaver (All releases), SAP Web Dispatcher, SAP ECC 6.0 EHP6SAP PO, SAP BW4HANA, BW on HANA, SAP BW 7.3SAP Enterprise Portal 7.3SAP Solution Manager 7.1/7.2SAP Business Objects 4.’x’

Database: HANA 1.0, 2.0, Oracle 11G, MS SQL Server 2008, DB2 9x, 10x

O/S: SLES, RHEL, Confidential AIX, HP-UX, Sun Solaris Sparc and x86 64, Windows 2008 Server

Languages: ABAP, Shell Scripting, C++

Applications: Most MS Office apps, Lotus notes, Exceed, VI, Putty, SFTP

Virtualization: Storage Subsystems

File Systems: VMWARE, XEN, Microsoft Hyper-V Server 2016, KVM

SAN and NAS: Ext3, Ext4, XFS, GPFS

CAREER EXPERIENCE:

Confidential, Newtown Square, PA

Sr. SAP Support Architect

Responsibilities:

• Manages the execution of all project tasks for a defined work stream according to SAP DBS Service delivery methodology.
• Accountable to achieve the expected deliverable in all project phases.
• Plan the involvement of Confidential Engineers for project task execution and documents the achievements.
• Subject matter expert for the Technology work stream (Architecture, sizing, data center integration, Integration validation, Cloud migration.).
• Takes ownership for project plan definition and execution across all work streams within a project driven by Confidential . Executes project management, issue tracking and resolution across all work streams.
• Acts as central contact for program management and co-ordinates the collaboration across the work streams and with deployment room.
• Promotes the End-to-End Solutions for SAP HANA, S4HANA, BW4HANA, C4HANA with the customer, positioning best fit solutions that meet the customer’s requirements. Engage and collaborate with the customer in developing a business case for SAP HANA and other SAP Solutions adoption
• Works closely with other custom development team members, SAP development teams, external partners and customer teams to ensure successful project completion

Confidential, Markham, ON

Sr. SAP Basis - OS/DB Migration Consultant

Responsibilities:

• Provided Pre-sale Support for the Confidential Global SAP on DB2 sales team leading technical discussions, helped in drafting SoW for proof of concepts. Worked with SAP customers to migrate SAP systems on Oracle to DB2 LWU.
• Assisted Confidential sales team in determining hardware requirements for the SAP landscape.
• Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes Personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation
• In advance of a demonstration or key presentation, conducted discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand their unique needs.
• Demonstrated deep knowledge of SAP solutions and appropriate industries to maintain credibility with prospective customers.
• Provided proof points with relevant customer stories. Supported RFx completion in support of customer proposals.
• Able to effectively present to customers “remotely” using virtual technologies (WebEx).
• Provided limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.
• Able to lead as a Solution Captain when deals require complex solutions and require multiple presales participants to support a successful customer presentation or demo.
• Effectively leveraged support teams who are there to support presales success. (Global / Regional Solution Specialists, Confidential, IVE, Solution HuBs, Deal Advisors, Solution Experience, Product Management).

Confidential

System Manager

Responsibilities:

• Responsible for the installation, configuration and maintenance of the Basis component of SAP systems and assists in the planning, designing, and architecting of SAP systems across a variety of platforms and database.
• Worked independently and in teams and was able to effectively communicate with customers to gain insight and develop solutions to meet their business needs.
• Installed support packs, conducted upgrades, backups/recovery, OS/DB migrations, system refresh and troubleshooting as well as administered databases, conducted failover of production systems, and monitored and ensured performance of SAP systems. Responsible for administration of SAP system integration within an SAP Landscape.
• Resolved escalations and led escalated customers to a closure by performing root cause analysis to determine the cause of production down situations
• Responsible for the maintenance and support of LATAM SAP landscapes for the Fresenius group of companies.
• Developed, documented, implemented and maintained system management strategies, policies and procedures
• Managed hosting partner production support models to enhance response times and maintain high availability of all production infrastructure components and systems.
• . Work with internal and external business clients to plan new system and system enhancements necessary to address expanding business needs.

Confidential

Sr. SAP NetWeaver Consultant

Responsibilities:

• Designed, implemented and deployed SAP ECC 6.0, BWx, SCM, CRM and Portal Technical Landscape setup and maintenance
• Designed, implemented and deployed SAP Basis and Security Authentication, Performed Technical Planning, Installations, Upgrades, OS/DB Migrations, Unicode Conversions of SAP solutions. Technically fluent in Operating System (Unix/Windows/Linux)
• Performed performance tuning, trouble shooting, User Management, System copies, Unicode Conversions
• Worked on activities involved in Plan areas (Sizing, Scoping, Client/Landscape Strategy, High Availability and Disaster Recovery Strategy etc.) of Implementation projects without much supervision at transaction level
• Performed systems monitoring, job scheduling, system configuration, system refreshes, authorizations, transports, using SAP database tools, SAP Landscape, and client administration such as copies, deletions, and refreshes.
• Provided leadership and technical direction to team members and consultants
• Provided Management and resolution of problem tickets
• Planned, managed and communicated system maintenance activities
• Applied SAP OSS note to drive resolution issue resolution
• Performed Version maintenance of existing landscape and carried Performance tuning and optimization tasks
• Performed System health checks and proactive maintenance, administration of system transports and change control
• Carried out Landscape synchronization activities such as system clone and refresh activities
• Developed and enforcement of process and procedures
• Participated in the development and execution of SAP landscape strategies
• Worked with 3rd party system integrator and application support teams

Confidential

SAP Basis Administrator

Responsibilities:

• Designed, implemented and deployed SAP solutions to achieve defined business goals. Aligned technology with business strategy, worked directly with the client gathering requirements to analyze, design and/or implement technology best practice
• Responsible for SAP application design, development, integration, testing, deployment and technical architecture
• Managed small teams and performed work efforts as an individual contributor
• Ensured availability and optimal performance of services through continuous assessment of IT infrastructure operations.
• Assessed technical risk and provided timely mitigation and remediation plans ahead of major project undertakings
• Configured and used SAP Job scheduling, management and monitoring tools such as Tivoli Maestro and Solution Manager
• Managed SAP system updates through Transports, SAP Notes, SPS patching and system refreshes.
• Established application performance baselines. Monitor system performance, perform performance analysis, memory management, hardware capacity and database analysis.

Confidential

Store POS Technical Analyst

Responsibilities:

• Manage assigned service zone to ensure service calls were completed within the Service Level Agreement while following company policy related to inventory management, service call management.
• Troubleshoot windows PC hardware and software.
• Provide technical support on phone, through email and onsite.
• Installed and troubleshoot of POS hardware in retail stores and office settings.
• Provide exceptional customer service.
• Addressed issues reported through the web-based service incident management system assigned to the service zone, entered comprehensive notes, resolution information, equipment information, and closure detail.
• Took initiatives, handled special projects and coordinated with different departments and customer IT personals successful delivery of assigned project tasks

Confidential, Cincinnati, OH

S4HANA Technical Architect

Responsibilities:

• As an S4HANA Technical Architect participated in the planning and execution of Technical tasks and roll out of P&G consolidation of its financial data from various ERP systems to a single source of truth system based on SAP Simple Finance on SAP Hana Enterprise Cloud.
• Actively participated in scoping technical requirements for migrating P&G systems to HEC (Sizing, Network connection between HEC and P&G DC, Migration approach)
• Planned onboarding activities and migrated P&G finance ECC 6.0 EHP7 running on Oracle to HANA Enterprise Cloud for the proof of concept.
• Acted as the technical lead and trusted advisor to guide P&G through various pilot programs for S4HANA early adoption starting with release 1511, 1610, 1709 and 1809 release.
• Participated hands on in the first successful S4HANA 1511 conversion in North America of P&G simple finance system
• Assisted in the planning and upgrade of S4HANA in a coordinated effort with HPE and DXC to migrate P&G systems to HPE private cloud.
• Assisted in the planning and subsequent upgrade of S4HANA 1610 to S4HANA 1709, FIORI FES, SLT and DiH system
• Worked through various P&G escalations and brought all escalated issues to a successful completion and performed root cause analysis to identify its cause
• Worked in the implementation of HANA Dynamic Tiering to mitigate increased data volume as new business units were consolidated through acquisitions and merges in the various phases of the project
• Planned the roll out of new HANA database features (HANA Active-Active, Multi-Target Replication) in coordination of SAP development support
• Assisted in the design and configuration of P&G HA/DR solution and expert sizing of SAP systems in various phases of P&G S4HANA implementation
• Presently working in the planning for migrating and upgrading P&G S4HANA 1709 systems (DEV, QA, PRD) to S4HANA 1809 and DXC Data center to Virtustream Data center
• Participated as an active contributor in the delivery and presentation of IT planning, Migration planning, Platform design workshops to a diverse team
• Positioned multi-target replication though HANA HSR to migrate all P&G systems currently hosted in DXC Data center to Virtustream Datacenter.

Confidential, San Ramon, CA

S4HANA Technical Architect

Responsibilities:

• As the lead S4HANA Technical Architect worked with Confidential Architects to plan, design and roll out Confidential S4HANA 1610 proof of concept on Azure.
• Participated in scoping calls to architect the solution and all building blocks, including application and Hana database sizing ahead of the planned implementation
• Worked with Microsoft Azure Architects in the design and onboarding phase of the project to ensure all requirements and architecture dependencies were set up correctly
• Implemented the Shell copy creation process to copy subset of the ECC 6.0 system financial data into the target system using DMIS 2011 and migration / system copy tools to accomplish the task
• Successfully managed to isolate master data during the shell copy creation and build the new system target ECC 6.0 system using 20% of master data from the source system
• Configured selected FIORI financial apps that were used for prototyping specific scenarios that were used during the PoC to demonstrate FIORI AP, AR and financial reporting scenarios to Confidential Senior Management, Architects and Key Users.

Confidential

SAP HANA Technical Architect

Responsibilities:

• Led Technical Performance Optimization of Confidential Power BW4HANA, AFO System as a Senior HANA Database resource
• Performed a holistic analysis of Confidential BW4HANA HANA database and the SAP application layer end to end (ABAP, HANA, OS, IO Stack, Network configuration) to identify parameter deviations, inadequate configuration settings and poor performing queries and provided recommendations to address all identified issues