Professional Summary:

• Seventeen years of SAP consulting experience including 32 years as System Engineer and System Integrator in such industries as chemical, pharmaceutical, processing, distribution, medical supplies, telecommunication, manufacturing (discreet and process), utilities, and consumer package goods.
• Platinum SAP SD consultant for 15 implementations including post-implementation support, configuration, design, upgrades, and training (project teams and endusers)
• International consultant for large automotive aftermarket company
• International consultant for a large high-tech company
• International consultant for a large pharmaceutical company
• Extensive experience with Release upgrades including Release ECC 6.0
• Platinum SAP consultant and SD Team Lead for the last 14 years of Go Live implementations
• Business-to-Business System Integrator for Sales Automation system
• Platinum SAP instructor for all on-site customer training and project team training in the areas of Sales and Distribution (SD), Transportation, LIS (Logistics Information System), Materials Management (MM), Warehouse Management (WM), Plant Maintenance (PM), and Logistics Execution
• EDI interface with ABAP specialist for all EDI incoming and outgoing SD documents; i.e., Order Acknowledgements, ASN (Delivery Notice), and Billing
• Superior communication skills and transfer of knowledge to all clients resulting in highly successful implementations and post support independence in shorter period of time.

PROFESSIONAL SAP EXPERIENCE:
Consulting Firm: Confidential,

Confidential, 1/10 - 2/10

• Pricing Specialist for large international CPG (Consumber Packaged Goods) implementations with several targeted Go Live’s
• Configured new Pricing requirements; i.e., Pricing Reports, Intercompany sales, Third-party sales, and new Pricing Procedures, Access Sequences, and Condition Tables
• Perform Unit Testing and Regression Testing prior to Go Live

Confidential, 10/09 – 12/09

• Gather and analyze business requirements for all business units/departments identified
• Design, configure, test and support all major sales modules (Order Management, Delivery and Logistics Execution, Billing, Pricing, and Credit Management for the Post Production SAP implementation environment
• Served as a Senior Subject Matter Expert (SME) for the entire SD functional modules within SAP.
• Gather and analyze new user requirements, based on outstanding Issue/Gap analysis reports not implemented before Go Live
• Define new Business Process Flows, as required, based on Post Production support and review

Confidential, 03/09 – 06/09

• Blueprinting design documentation, trouble-shooting and provided detailed business analysis for all SD interfacing requirements desired for generating departmental Financial Statements as well as Profit and Loss Balance Sheets
• Designed and condfigured new functionality for Order-to-Cash processing and executive reporting
• Identified and created all RICEF objects; i.e., Reports, Interfaces, Conversions, Enhancements, and Forms required for Go Live
• Presented a Cost Benefit Analysis to all key management personnel and endusers

Confidential, 03/08 - 12/08

• SD Lead consultant implementing ECC 6.0 for a major national hospital supply company
• Designed all SD Order-to-Cash configuration requirements including the areas of Order Management , Pricing, Logistics Execution (Shipping, Delivery), Billing (Invoice, Credit and Debit Memo), Returns, Output Determination, Text Determination, Partner Determination, Incompletion Logs, and interfaces (Shipping and EDI)
• Identified and created all RICEF objects; i.e., Reports, Interfaces, Conversions, Enhancements, and Forms required for Go Live
• Trained all SME’s and IT personnel supporting SD as well as provided SD training sessions for over 100 endusers nationwide prior to Go Live
• Identified through Gap Analysis process all SD-related issues and offered viable SAP solutions utilizing User Interfaces, Routines, or Requirements; i.e., program modifications and “entry points” to achieve desired results
• Provided issue resolution and production support post Go Live
• EDI interface with ABAP specialist for all EDI incoming and outgoing SD documents; i.e., Order Acknowledgements, ASN (Delivery Notice), and Billing
• Determined required fields to use for EDI transactions

• Resolved all EDI transactions received as “incomplete sales orders”
  

Confidential, 12/07 - 03/08

• SD consultant implementing ECC 6.0 for a consumer package goods company
• Designed and developed all Blueprinting design documentation based on client business requirements for SD including the areas of Order Management, Pricing, Rebates, Logistics Execution (Shipping, Packing, Delivery), Billing (Invoice, Credit and Debit Memo), Returns, Output Determination, and interfaces (Shipping, Credit Card processing, and EDI)
• Completed Baseline Configuration to include 80% of the requirements for processing standard Order-to-Cash scenario’s for all Mars US locations
• Determined GAP Analysis and Issue Log for Go Live implementation
• Identified and created all RICEF objects; i.e., Reports, Interfaces, Conversions, Enhancements, and Forms required for Go Live

Confidential, 04/07 - 10/07

• Lead SD consultant implementing ECC 6.0 for a high-tech manufacturing company with locations in U.S, Canada, Germany, China, and Latin America
• Responsible for overseeing six SD and CRM consultants during the entire Blueprinting phase methodology
• Designed all of the Blueprinting design documentation deliverables for both domestic and international subsidiaries
• Deliverables included: Pricing, Delivery, Sales Order Management, Transportation, Billing, LIS (Sales Information System – Reports), and Logistics Execution (Picking, Packing, Handling Units)
• Conducted extensive workshops regarding all of the Lead-to-Cash processes: Pricing, Delivery. Sales Order Management, Transportation, Billing, and Logistics Execution (Picking, Packing, Handling Units)
• Configured appropriate Material types which included serialized materials as well as Returnable Materials
• Designed conversion process for Customer, Material, and Pricing master data records
• EDI interface with designated IT user to determine appropriate field mapping for EDI transactions
• Setup EDI output documents (Order Acknowledgements, ASN, and Invoices)
• Determined EDI incomplete sales orders and provided corrective actions as required

Confidential, 11/06 - 2/07

• Lead Pricing Analyst Consultant implementing ECC 5.0 for a consumer packaged goods company with locations in U.S and Canada
• Analyzed all Pricing Procedures and Pricing Records to determine discrepancies in prices as compared to legacy system
• Identified the source of the Pricing discrepancies; i.e., configuration, repricing functionality, or missing master data records from current system
• Primary functional consultant interfacing with Management and BW (Business Warehouse SAP team) to achieve validatation of custom designed Profitability Reports and Sales Performance Reports specific to Key Measurements identified and calculations applied

Confidential, 3/06 - 10/06

• Lead Sales and Distribution Consultant implementing ECC 5.0 for a consumer packaged goods/electronic technology company with locations in U.S., Canada, and Australia
• Designed the Business Blueprint for entire Order to Cash process for U.S, Australia, and Canada
• Designed all configuration required including Pricing, Transportation, Text Determination, Rebate Processing, Partner Determination, new LIS information structures, Output Determination, Logistics Execution (Picking, Packing, Handling Units), and Billing
• Created all interface configuration required for Finance and Material Management modules
• Created several user-specific reports to be used by Finance, Sales, Shipping, and Management teams
• EDI interface with designated IT user to determine appropriate field mapping for EDI transactions
• Setup EDI output documents (Order Acknowledgements, ASN, and Invoices)
• Determined EDI incomplete sales orders and provided corrective actions as required

Confidential,Leeds, UK) 12/05 - 2/06

• Lead SD Consultant for an international HVAC company residing in US and England
• Designed the Business Blueprint for entire Order-to-Cash process for Airedale (United Kingdom’s subsidiary of Modine)
• Conducted presentations of Blueprint design documentation to Management in US as well as United Kingdom
• Designed and configured prototype of Order-to-Cash process to end users

Confidential, 08/05 - 12/05

• Lead SD consultant responsible for all pre and post Go Live activities required to support the successful implementation of SAP
• Supported three separate subsidiaries (parent company Hubbell) in trouble-shooting issues and initiating “Remedy Tickets” for resolution in multiple locations throughout the United States
• Provided on-site assistance to Customer Service, Distribution Centers, Warehouse Manager, and Management to successfully implement 4.7 Release in a timely manner
• Created new Functional Specifications for such areas as Pricing Reports and Output Determination procedures
• Developed new Backlog Reports and Daily Shipped Reports as well as the accompanying variants to address Management requirements
• Created new “queries” for endusers and Management to review Sales Summary and Sales Detail transactions daily
• Configured several Order-to-Cash processes which included Backorder Processing, defining new sales document types, ATP triggers, and Pricing Reports
• Prepared all training documentation for endusers in Order Management, Shipping, and Billing Departments
• EDI interface with designated IT user to determine appropriate field mapping for EDI transactions
• Setup EDI output documents (Order Acknowledgements, ASN, and Invoices)
• Determined EDI incomplete sales orders and provided corrective actions as required

Confidential, 01/05 - 6/05

• Lead SD Pricing Analyst for Lubrizol, an international chemical company
• Pricing Analyst Specialist responsible for designing a new global Pricing Model for the entire ERP process including Europe, Asia/Pacific, Canada, and United States
• Designed a more simplistic, standardized, and flexible Pricing Structure using new Condition Techniques (4.6C technology) to minimize maintenance and optimize performance of pricing, specifically and, in general, the entire Order Management Process
• Designed critical Pricing Reports to analyze all pricing records maintained in SAP
• Designed all new Pricing Model (procedures, condition types, access sequences, and tables) for this global ERP client
• Consolidated, streamlined, and standardized all pricing models across five countries: Europe, Japan, Asia/Pacific, Canada, and United States
• Created new user-friendly maintenance screens for pricing administrators

Confidential, 06/04 – 12/04

• Lead Sales and Distribution Consultant for an international pharmaceutical company upgrading from 3.1I to 4.6C
• Designed all unit and integration testing scenarios as well as developed Business Process Procedures (BPP’s)
• Configured the entire Order-to-Cash process, defining new Sales Document Types, Partner and Text Determination, creating new Pricing models, designing new info structures within LIS (Sales Information System), Logistics Execution (Picking, Packing, and Handling Units), Billing, Chargebacks, Rebate processing, Consignments and Credit Management
• Materials configured included serialized and batch materials
• Provided post-implementation support to all users in multiple locations throughout United States as well as United Kingdom
• Prepared all training documentation for end-users in Order Management and Shipping departments
• EDI interface with designated IT user to determine appropriate field mapping for EDI transactions
• Setup EDI output documents (Order Acknowledgements, ASN, and Invoices)
• Determined EDI incomplete sales orders and provided corrective actions as required

Confidential,America 04/04 – 06/04

• Lead Sales and Distribution Consultant providing configuration changes and modifications to system based on outstanding Issue List
• Created new Pricing Tables, Conditions, Access Sequences, and Pricing Procedures for Custom Invoices and Pro Forma Invoices for major international accounts
• Created new Partner Determination procedures to address multiple vendors receiving commission
• Created new Output Determination procedures for Credit and Debit processing
• Created new Pricing Procedure for the handling of Taxes and Freight charges
• Provided post-support for all modules as needed; i.e., Material Management, Service Orders, Transportation and Logistics Execution, as well as Sales and Distribution

Confidential, 11/03 – 04/04

• Created several hundred Business Process Scripts using “Info Pak Publisher” in the area of Sales and Distribution and Procurement
• Analyzed current business processes and modified current configuration in order to provide “best practice solutions” where required
• Primary consultant providing in-depth analysis of the distinct differences between Client’s current release level and 4.7 Enterprise system.
• Prepared all training documents including Work Instructions, Cue Cards (Help documentation specific to client business processes), and Training Curriculum
• Assisted in managing the ongoing change process for Client to maximize benefits of 4.7 Enterprise.
• Created Business Test Scenarios and test cases to be used for Unit Testing and Integration Testing.
• EDI interface with designated IT user to determine appropriate field mapping for EDI transactions
• Setup EDI output documents (Order Acknowledgements, ASN, and Invoices)
• Determined EDI incomplete sales orders and provided corrective actions as required

Confidential, 05/03 – 11/03

• Lead SAP Consultant and Trainer Coordinator at the Louisville DuPont Plant for 4.6c Release
• Developed and delivered pre-implementation process overviews to all end users, staff, and supervisors in the areas of Plant Maintenance (PM), Materials Management (MM), and Sales & Distribution (SD).
• Provided post-implementation support and trouble-shooting for all modules installed for US
• Assisted in developing business scenarios for system, unit, and integration testing
• Configured/customized the system to allow business requirements in the areas of Plant Maintenance (PM), Material Management (MM), and Logistics Execution (Picking, Packing, and Handling Units) to be properly reflected in subsequent training classes
• Provided on-site technical and functional assistance during all planned phases of Go-Live
• Designated as the primary consultant for Post-Implementation support to all End Users and Project Team members in all US locations

Client: Confidential, 02/03 – 05/03

• Designed and developed Business Process Procedures and Blueprints for implementation of SAP Enterprise 4.7 (
• Upgraded client from 3.1 to 4.7
• Created Business Process Procedures and scenarios in the areas of Sales and Distribution (Engagement Management), Financials, and Human Resources
• Designed methodologies, Business Process Flows, policies, Change Management issues, and training considerations for implementation of SAP’s Industry Service Provider (ISP) and its integration with SAP.

Client: Confidential, 01/02-01/03

• Functional consultant advisor and Team Lead for configuration and design of Sales and Distribution module which included Pricing, LIS, and Order-to-Cash process
• Interfaced with Material Management (MM) and Financial (FICO) functional design teams offering additional configuration assistance and communicating business requirements as needed for Pricing, LIS (Sales Information System), Sales, Backorder Processing, Delivery Processing, Billing and Resource-Related Billing, Import and Export Processing, Rebate Processing, Third-Party Processing, and Intra-company Processing, and Stock Transport Orders
• Provided post-implementation consulting during all planned phases of Go-Live and was designated as the primary consultant for Post-Implementation support to all endusers

Client: Confidential, 03/01-11/01

• Upgraded consumer packaged goods client from Release 3.0 to Release 4.6c
• Performed detailed testing for all major business process, test conditions, and variants as it related to Pricing, Reporting, Invoicing, Shipping, Transportation, Business Partner relationships, and Document Flow copy rules
• Provided configuration modifications as needed to conform with client’s business requirements

Client: Confidential, 02/99 –12/00

• Upgraded client to 4.6 Release level
• Providing the business-to-business leadership and system integration to utilize E-commerce for Sales Automation processing.
• Re-engineered current business processes by establishing "Best of Breed" methodology.
• Configured system for all SD modules including Order Management, Delivery, Transportation, Warehouse Management Interface, Master Data, Pricing, Organizational Enterprise Structure, Billing (Milestone and Standard), Interfacing to Material Management(MM) and Financial (FICO) modules, and LIS (Logistic Information System - Reporting)
• Team Lead for implementation of Sales and Distribution for all United States plants, divisions, and sales areas
• Client requested my SD expertise to provide international leadership for implementation of Sales and Distribution in Europe locations
• EDI interface with designated IT user to determine appropriate field mapping for EDI transactions
• Setup EDI output documents (Order Acknowledgements, ASN, and Invoices)
• Determined EDI incomplete sales orders and provided corrective actions as required

Confidential, 01/98-02/99

• Trainer/Instructor for all Sales and Distribution Level 2 and Level3 classes for Project Team Members. Clients included such companies as: Lucent Technologies Kodak, Digital, Lockheed/Martin, Houston Industries, Bayer, County of Sacramento, Ford Motor Company, UOP, Monsanto, Remington Arms, Kohler, Moen, Toyota Tsusho of America, and SAP Academy (primarily for consultants of SAP-certified third-party vendors)

Consulting Firm: Confidential,
Client: Confidential,04/96-12/97

• Functional SD Team Lead for implementation of Sales and Distribution for all United States plants, divisions, and headquarters
• Conducted configuration workshops on Pricing, Order Management Processing (Sales, Delivery, Transportation, Billing – Standard and Milestone), Variant Configuration, and SIS (Sales Information System)
• Project Manager for all Sales and Distribution implementation paradigms: Business Scenarios, Policies and Procedures, Roles and Responsibilities, Performance Measurements, Live Model Prototypes
• Configured system for all SD modules including Order Management, Master Data, Pricing, Delivery, Transportation, Warehouse Management Interface, Organizational Enterprise Structure, Billing (Resource and Standard), interfacing to Material Management (MM) and Financial (FICO) modules, and LIS (Logistic Information System - Reporting)
• Configuration of the Transportation and Shipping Module; i.e., Logistics Execution which included Picking, Packing, and working with Handling Units

Client: Confidential,01/96-03/96

• Configured system for all SD modules including Order Management, Master Data, Pricing, Delivery, Transportation, Warehouse Management Interface, Organizational Enterprise Structure, Billing (Resource and Standard), Interfacing to Material Management (MM) and Financial (FICO) modules, and LIS (Logistic Information System - Reporting)
• Created business scenarios for testing and prototyping "Go-Live" system
• Performed "Fit/GAP Analysis" of SAP functionality with customer requirements

Client: Confidential, 01/95-12/95

• Lead SD functional consultant for the chemical manufacturing company
• Configured system for all SD modules including Order Management, Master Data, Pricing, Organizational Enterprise Structure, Billing (Resource and Standard), Interfacing to Material Management (MM) and Financial (FICO) modules, and LIS (Logistic Information System - Reporting)
• Designed, configured, and implemented all Sales Reports, Worklist, and Queries for customer service representatives, account executives, and managers
• Developed, configured, and implemented comprehensive Pricing Reports for use by pricing specialist to meet the "To-Be Business Model" for pricing analysis
• Designed ABAP/Query Programs and Reports to interface with legacy systems and "As-is Models"
• Conducted corporate-wide training on Foreign Trade, Pricing Techniques, and Sales Information System to meet the enterprise design deliverables for Change Management
• Designed and configured Rebate Agreement Processing module
• Interfaced with ABAP/4 consultants to design an Accrual Report for the Financial Accounting Department
• Provided configuration design strategy for using Variant Configurator for the Engine Division

Consulting Firm: Confidential, 11/93-01/95

• Responsible for all functional consulting and Pre-Sales activities in the Midwest Region for several Manufacturing and Distribution industries.
• Clients included: Degussa, First Energy, and Kodak
• Developed marketing support infrastructure for the implementation of R/3, which included education and training, industry research analysis, and prototype design.
• Configured system for all SD modules including Order Management, Master Data, Pricing, Organizational Enterprise Structure, Billing (Resource and Standard), interfacing to Material Management (MM) and Financial (FICO) modules, and LIS (Logistic Information System - Reporting)

PROFESSIONAL GENERAL EXPERIENCE___________________________
Consulting Firm: Confidential,
Senior Systems Engineer 1978 - 1993

• Regional Distribution Specialist responsible for the installation and management of AS/400, S/36, PC networks, and Communication Networks for over 1200 clients in the northeast area
• Designed and created Manufacturing and Distribution applications using programming tools and languages such as RPG, QUERY, DFU, and SQL
• Conducted training classes for programmers, users, and executives, as well as IBM internal personnel stressing features, functions, and benefits of Distribution (DMAS) and Manufacturing (MMAS) software packages
• Maintained clients’ AS/400 and S/36 Data Centers through the use of “best of breed” Tuning Techniques, Performance Analysis, and Backup and Recovery procedures

SAP Training:

R/3 Courses Taught: (if applicable)

SD010

Introduction to SD

LO150

Order Management – Level 2

SD020

Conditions and Pricing

LO605

Order Management – Level 3

SD030

Configuration & Org. Intro.

LO620

Pricing - Level 3

SD040

Shipping

LO610

Delivery - Level 3

SD050

Billing

LO615

Billing - Level 3

SD060

Configuration & Organization

LO930

Logistics Information System (LIS) - Level 2 and Level 3

MM01

Classification

IR331

SD 3.0 Delta

IR332

Batch Management 3.0 Delta

IR337

Made-to-Order Production 3.0 Delta

IR 344

Logistics Information System 3.0 Delta

IR301/302

Customizing - SD 3.0 Delta

JSLS1

SD Detail 3.0

EDUCATION
ED.D. Doctor of Education, Educational Administration
M. Ed., Masters of Education, Educational Administration
M.A., Masters of Art, Educational Administration
B.A., Elementary Education

Additional Education: