SUMMARY:

• Dedicated IT professional with 11+ years of experience
• 8+ years hands on SAP IDM architect, developer and administrator
• Expert in IAM concepts with knowledge of SAP, Oracle, SailPoint, Microsoft, CA, Novell and Quest solutions
• Accomplished professional, with positions of SME, Technical Lead, Architect and Manager
• Experience in Utilities, Automotive,, Telecommunications, Financial Services and Banking, Retail and Manufacturing industries

RELATED TECHNOLOGY:

Identity & Access Management Solutions: Courion, CA, Oracle, Microsoft, Novell, SAP, SailPoint, Quest, Omada

Virtual Directories: Oracle Virtual Directory, SAP Virtual Directory

Governance, Risk Management and Compliance: SAP GRC 10

Password Management: Confidential, TESIS Active Vault

Federated Identity Management/SSO: Shibboleth, CAS

LDAP: Sun LDAP, Microsoft AD, ADAM

ERP Systems: SAP ERP, Ellucian Banner ERP

HCM Systems: Workday HCM

CRM Systems: SAP CRM Salesforce CRM

Development Languages: VB.NET, C#.NET, JavaScript, Java, TSQL, PL/SQL, ASP.NET, XML, HTML/HTML5, XHTML, Power Shell, REST, JSON

Operating Systems: Microsoft Windows XP/Vista/7/10, Microsoft Server 2003/2008/2008 R2, Linux, Unix

Database: SQL Server 2003/2005/2008 , Oracle 10g, Teradata, DB2

Development Platforms: Visual Studio, Eclipse

Compliance Requirements: SOX, FERC, NERC, Export Control

WORK EXPERIENCE:

Confidential

Senior Consultant - Identity & Access Mgmt - SAP Identity Management

Responsibilities:

• Managed integration with 12+ SAP and Non-SAP systems from both a technical and business perspective
• Managed, coached and trained a team of 7 IDM professionals, both local and international
• Provided guidance for the IAM strategy, and expertise in SAP IDM
• Developed job guides for tasks and issues related to IAM
• Worked to restructure the IAM deployment process for system reliability
• Partnered with internal audit for transparency of access control processes
• Worked directly with SAP to resolve critical issues
• Developed technical solutions for business initiatives
• Led the IAM team in support of multiple global cutover, go-lives and stabilization project phases

Confidential, Columbia, SC

Release Manager - Identity & Access Mgmt

Responsibilities:

• Managed change notification process for Confidential code updates/patches
• Highlighted areas of congestion, potential for automation and need for additional resources after studying and documenting existing code promotion processes
• Created and enforced coding and naming standards for Confidential developers to adhere to

Confidential, Greenville, SC

Product and Maintenance Manager

Responsibilities:

• Developed global roadmap for release and requirements management
• Maintained vendor relationship between TESIS and Infosys in support of product upgrades, testing and migration
• Analyzed current processes and developed ITIL standards based software lifecycle process for both product and maintenance management areas
• Helped to refine change management procedures by volunteering to co-manage the Confidential Identity Management Change Control Board

Confidential, Charlotte, NC

Senior Consultant - .NET

Responsibilities:

• Engineered processes for Global Reporting Automation & Surveillance Portal ( Confidential ), which focused on validating message retention throughout the organization
• Added messaging platforms to the robust Confidential, reducing the percentage of retention gap related fines
• Developed automation of message creation and metrics reporting
• Designed, developed and implemented a new data profiling solution for Bloomberg Chat which was not able to fit our standard retention gap solution.
• This solution became the standard for messaging platforms we could not replicate
• Monitored reports and refined processes to automatically highlight message retention gaps, which could lead to fines if not remediated

Confidential, Columbia, SC

Developer - Identity & Access Mgmt - SAP Identity Management

Responsibilities:

• Governed daily operations related to SAP IDM, providing direction to 3 senior developers
• Increased understanding of Identity Management with line of business partners, stakeholders and end users via organizing weekly communique and lunch and learns
• Managed relationships with the business which helped to bolster our understanding of their internal processes and needs (from a security perspective)
• Instituted daily stand-up meetings to focus on daily tasks and any issues that needed remediation
• Lowered sensitive data intake by working with the IDM team to assess the risk of consuming new data feeds
• Identified pre-existing sensitive, regulated data and added security mechanisms to eliminate accidental data exposure
• Increased help desk efficiency to independently solve IDM related incidents by 34% through leading the creation of a trouble-shooting user interface
• Restructured central Identity Store database for the enterprise, resulting in quicker data retrieval speeds and logical grouping of data
• Worked with the IDM team to architect and develop a C# based IAM replacement for SAP IDM
• Vastly improved system performance and designed and implemented ahead of schedule and under budget
• Achieved $500k+ in license fee savings after recognizing the power of mobility and designing an in-house mobile application for incident management
• Architected the Emergency Notification System, which replaced an antiquated system, ensuring that users received prompt notification in case of emergencies

Confidential, Columbia, SC

Network Operations Technician

Responsibilities:

• Helped to manage critical state agency communications networks
• Partnered with Local Exchange Carriers and Competitive Local Exchange Carriers to direct and control the restoration process of all network related outages to ensure prompt and effective resolution
• Assigned internal circuit IDs for new data circuits.
• Maintained databases related to DLCI and VPI/VCI assignments.
• Monitored network activity using Alcatel 5620 Network Management Software.
• Created trouble tickets on network issues and referred them to their responsible parties.
• Knowledgeably utilized local loop distribution/testing and repair services.
• Configured and adjusted ATM and Frame-Relay paths in support of customers.
• Assisted in the resolution of VoIP, business private lines, and residential telephone communication lines issues.