SUMMARY

• SAP Certified Associate with Over 10 years of IT experience Includes 8 years’ experience in SAP BASIS with emphasis on design, implementation, upgrade, Migration, troubleshooting and day-to-day support.
• Extensive experience on all Netweaver based products like ECC 5/6, E.P 7.0, SCM 7.0, CRM 7.0, SRM 7.0, Livecache, TREX, BI, BOBJ and PI 7/7.1
• Sproxy configuration between ECC and PI
• Experienced in performing Netweaver based System copies Support Package Application, SAPGUI, Correction and Transport Management System (CTS+/TMS), OSS Connectivity.
• Good hands on experience in setting up single sign on between sap enterprise portal and the relevant backend systems.
• User creation and authorization Management like Creation of profiles, granting authorization
• Experience working with Solution Manage in the area of Monitoring, Change Management, Earlywatch reports and Possess Strong Solution Manager 24/7 skills like implementation of Solution Manager Diagnostics SP12/13/14 with Wily Introscope Enterprise Manager/Agents.
• Also possess good installation experience on Virtualized environments based on Microsoft Cluster, VMware.
• Installed, upgraded and configured SAP R/3 (4.6B/C, ECC 5.0, SRM 7.0, NetWeaver 04/2004S (BW/BI & XI/PI), BOBJ and Solution Manager on various platforms like UNIX (Solaris, IBM AIX, HP-UX and Linux) and NT (Win 2000 / 2003) with Oracle, DB2 and MS SQL Server.
• Capable of independently handling the core basis problems on sap printers, background jobs, ABAP short dumps, Workload, Buffer analysis, Single transaction performance analysis, Oracle Database buffer analysis.
• Possess strong skills on SAP J2EE Engine administration. The skills include Java system performance tuning, Java system patching, java system memory management, usage of config tool, Visual admin. Troubleshooting SAP J2EE system java exceptions.
• Define and Implement High availability Solutions using F5.
• Installed, configured and upgrades GRC security tools from 5.2 to 5.3
• Strong Basis Administration skills include Installation, Landscape design & implementation, Database architecture, STMS Configuration, Production support, Load Balancing, Performance Tuning & Optimization, CCMS, Printer set up, Add-on installations, batch job administration, Client strategy, Documentation, SAP Router configuration, OSS Note and Support Package application.
• Configuration of central SLD and auto-forwarding of remote system data to central SLD. Frequent maintenance activities of multiple central SLD’s in Configuring Systems to connect to SLD.
• Performance tuning, System Copy/refresh, Applying OSS Notes, Creating Table Spaces, Database Administration, Backup and Restore Using SAP Tools.
• Proficient in UME integration with different data sources like LDAP, ABAP, non SAP databases.
• Monitored SAP XI/PI based messaging queues on productive systems and Troubleshooting problems related to PI Adapter & Integration Engine.
• Proven time management, communication, and trouble shooting skills
• Disaster Recovery management.
• Experienced in operational 24X7 supports.

• Bachelor of Computer Applications (B.C.A)
• Master Degree in Computers & Information Technology (M. Sc (IT))

ERP : SAP R/3 4.6B/C, ECC 6.0, SRM 7.0, Netweaver04/04S, BI7.0,
BOBJ, SCM (5.1/7.0), EP (5.0/6.0), XI/PI (7.0/7.11).
Database : Oracle 9i, Mssql 2000/2005 ,DB2
Operating Systems : Win2003/2000/NT/XP,Solaris, HP-UX, AIX, Linux.

• Solution Manager E2E 100 Root Cause Analysis (C_E2E100_08)
• Process Integration with SAP NetWeaver PI 7.1 (C_TBIT51_71)
• Microsoft Certified Systems Administrator (MCSA)
• Cisco Certified Network Associate (CCNA)

EXPERIENCE

Client:Confidential
Position:Sr. SAP Basis Admn/ PI Lead
Duration: May 2007 to TillDate
Environment: R/3 4.6C, APO 3.1, ECC 6.0 ,BOBJ, BI 7.0, DI7.0, SCM 5.1,NW2004s/7.01
PI 7.0/7.11, EP7.0, AIX5.3, Windows 2003, Z/OS 1.8, IBM DB2 V8

Management Experience:

• Perform Knowledge Transfer sessions to Sr. and Jr. Basis Team members.
• Process Management: Evaluate Existing Processes and Enhance / Change Processes in accordance with Company’s Goals and SAP’s Best Practices.
• Review Existing Documentations and make sure all Basis Tasks / Activities are thoroughly documented and are upto date.
• Work with Desktop / Network Infrastructure Department for the Preparation and Sizing of SAP Servers.

Installation and Support:

• Installed and configured EP 7.0, PI 7.0/7.11, BI 7.0, ECC 6.0, NW 7.2, BOBJ, BPC, PCM and SCM 5.1
• SAP Installation on Windows x86-64 using MSCS clustering with DB2 z/OS and DB2 Data Sharing.
• SAP Installation on AIX with DB2 z/OS.
• Completed successful Client copies, system copies, support pack upgrades, kernel upgrades of ECC, PI, CRM, BW, SCM, Solution Manager systems and carried out post-upgrade tasks.
• Responsible for providing support to all development and production environments for the SAP system including SAP ECC 6.0, PI 7.0/7.11, EP 7.0, SRM 7.0, CRM 7.0 and various server components
• Configured High availability for PI, SCM, SRM, EP and ECC production and readiness systems with distributed environments.
• Built Functional and Technical Systems using HSC for the ABAP stack and export and import for Java Stack.
• Responsible for Basis Administration of all the Systems in the Landscape (OSS notes and patches).
• Installation of Dialog Instance
• Analyze system performance and adjust various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs, and spool management.
• HA Disaster Recovery implementation
• Responsible for Day to support and maintenance of SAP Landscape.
• Implemented Golive sessions after the upgrades
• Day to Day basis support and On call 24x7 support

Solution Manager:

• Integrated SCM, ECC, Portal, BW and PI systems with Solution Manager for System Monitoring, Maintenance and EarlyWatch Alerts
• Configured E2E root cause analysis across the landscape
• Installed and Configured SMD agents across the Landscape
• Designed SLD for all the Landscapes.
• Upgraded Solution manager to Enhancement pack1
• Configured CTS+ for PI, EP, ECC, BI, SRM and SCM

ECC:

• Installed language packages on ECC for HR components.
• Installed ESS/MSS and HR related components on ECC and integrated with portal
• Installed and configured ECM Opentext
• Upgraded ECC 6.0EHP1 To EHP2

XI/PI:

• Manage and support PI/XI-related integration between SAP ECC, SCM with other SAP and non-SAP components/systems.
• Manage the XI/PI technical support for all SAP Environments (DEV, QAS, RD & PRD). This includes customizing, configuring communication channel adapters,and error resolution.
• Configure and tune PI/XI infrastructure and design for optimal performance.
• Configured PI Data Archiving.
• Upgrade PI 7.0 to 7.11 throughout the landscape (Dev, QA, RD, PRD)
• Extensive experience in working with Integration builder (Integration repository, integration directory), Integration engine, and runtime workbench.
• Installed and Configured the Seeburger (Bic, AS2, OFTP_ISDN)and Advantco (SFTP and PGP) adapters on PI 7.0/7.11

BOBJ:

• Installed and configured Business Intelligence 4.0 (BOBJ Enterprise)
• Information Steward 4.0
• Data Services 4.0
• Financial Information Management 10.0
• Intercompany 10.0
• Planning and Consolidation 7.5

PORTAL:

• Updated EP 7.0 to 7.0 Ehp1
• Installation of TREX and integration with portal and PI
• Configured UME to connect to LDAP for Authentication
• Configuring JCo’s for WebDynpro to connect to backend R/3 systems
• Configured SSO between EP to other Landscapes (PI,ECC,SCM,CRM and BI)
• Nakisa success planning installation

SCM:

• Integrated SAP livecache into the APO system
• Start, stop and initialization of SAP liveCache
• Configuring the SAP livecache
• Taking backups and restoring
• Monitoring the system for memory, performance and garbage collection
• SCM Live cache data backup and restore.

BI:

• Configured source systems (ERP and CRM) for BW
• BI Accelerator 7.0 installation

GRC Tools:

• Installed and configured the sap GRC tool 5.2
• Upgraded GRC tools from 5.2 to 5.3

Client:Confidential, TX
Position:SAP Basis Consultant
Duration:Jan 2007 to March 2007
Environment: SAP R/3 4.7/ECC 5.0, Windows 2003, MSSQL 2005

Responsibilities:

• Implementation and configuration of SAP systems (ECC 5.0)
• Installations of NW04 (EP & XI), ERP 2004, ERP 2005.
• Performed Support Packs application activities such as SPAM/SAINT updates, applying support packs.
• Performed System Copy using homogeneous system copy procedure for setting up sandbox system for End-user training.
• SAP client copy, client export and client import.
• Setting up operation modes, Logon Groups and RFC server groups
• SAP CCMS, Operation mode, Background jobs and printing and spool management.
• Configured systems for daily backups and archives using brbackup etc.
• Transport Management.
• Transport change request.
• Monitoring/scheduling database backup.
• Troubleshooting R/3 related problems.
• Monitored background jobs.
• Documented SAP admin standards, policies and procedures.

Client:Confidential Dubai, U.A.E
Position:IT Consultant
Duration:Oct 2005 to Oct 2006

Environment: SAP R/3 4.7/ECC 5.0 , XI 3.0, AIX, Windows 2003 and Oracle

Responsibilities:

• Day-to-day maintenance of SAP R/3 landscape including client copies, performance tuning, Applying OSS Notes, Support Packs, interacting with functional and technical consultants for problem diagnosis, Monitoring jobs and backups in SAP R/3 ENTERPRISE 4.7/ECC 5.0.
• SAP Enterprise portal Management.
• Worked extensively on NetWeaver components like, EP and XI.
• Provide 24/7 support with the user base of around 2000.
• Setting up operation modes, Logon Groups and RFC server groups
• CCMS Configuration: Adjusted Alert settings for Optimal SAP system Monitoring and assigned Methods to MTE classes for automatic notification of alerts like email/pager etc.
• Involved in Upgrade Planning, Upgrade Preparations, Performing the upgrades.
• Post-Upgrade activities and Troubleshooting in Upgrading of 4.6B to 4.7 Enterprise.
• Installed Veritas Netback up 4.5 for SAP on some of the servers.
• Performed System Copy using homogeneous system copy procedure for setting up sandbox system for End-user training.
• Configured systems for daily backups and archives using brbackup etc.
• Transport Management.
• Transport change request.
• Remote and local Client copy.
• Database monitoring & admin.
• monitoring/scheduling database backup.
• Backups.
• Troubleshooting R/3 related problems.
• monitored background jobs.
• Documented SAP admin standards, policies and procedures.

Client:Confidential, India
Position: System admin
Duration:Feb 2003 to Aug 2005
Environment: SAP R/3 4.7/ECC 5.0 ,Windows 2000 and Oracle

Responsibilities:

• Maintained SAP R/3 landscape including client copies, performance tuning, Applying OSS Notes, Support Packs.
• Interacted with functional and technical consultants for problem diagnosis, Monitoring jobs and backups both in SAP R/3 4.6C.
• Worked on different areas of SAP to ensure security control (SAP logon ID, SAP User Master Data and Defaults, SAP Authorization/Profiles, Transaction Locking/Unlocking, SAP table and ABAP security logging.
• Resolved R/3 system performance related issues.
• Resolved Transports related issues in R/3 system.
• Performed application OSS notes both manually and using Note Assistant (SNOTE).
• Performed Support Packs application activities such as SPAM/SAINT updates, applying support packs.
• Performed OSS system related activities.
• Worked extensively on Transport Management System (TMS) including performing transports both using STMS as well as ‘tp’ program, troubleshoot transport problems, create transports etc.
• Configured Workflow settings for TMS transport proposal.
• Performed Client Administration activities - local client copies, remote client copy and client export and client import activities.

Client:Confidential, India
Position:System Engineer
Duration:Jun 2001 to Dec 2003
Environment: Windows 2000, Linux and Oracle

Responsibilities:

• Involved in Exchange Server Administration
• Involved in Windows administration.
• Administered Linux environment.
• Cisco router configurations
• Created & managed the scheduling of batch jobs.
• Spool & Printing management & troubleshooting include installation of printer, solving user’s printing problems.
• Involved in SQL Server Administration
• Active directory configuration
• Worked with Net meeting to solve the user issues.
• Supported users in determination and resolving authorization related issues