SUMMARY:

• Several years working on large IT transformation and HR projects for major organizations.
• Worked as a Project Manager/Lead, Integration Manager/Lead, Team Lead, Applications Specialist, Team Member, Analyst, Configurator, Trainer, Quality Assurance Lead, Tester, Support Personnel on several projects across several industries - CPG, manufacturing, retail, pharmaceuticals, automotive, government using different project methodologies - SAP SuccessFactors BizXpert/Launch/Activate, SAP Solution Manager, SAP ASAP, Project Management etc. in North America.
• Experienced in conducting Business Requirement Workshop, AS IS - TO BE Process discussion, GAP Analysis, and providing suggestions for enhancements and improvements of customer business process as per best practice.
• Pre-Sales Activities: Solution Design and Demonstration, Estimation of effort, RFP response document and consultation to new customers for SuccessFactors and HCM hybrid integrated solutions.
• SAP Activate practitioner for agile project management, expert in all aspects of HR business process and translation of business into IT.
• Certified SAP SuccessFactors Consultant in Employee Central (EC), Recruiting Management (RCM), Performance & Goal Management (PMGM), Onboarding (ONB), Compensation (COMP) and Succession (SCM).
• Adept in HR process design, business case development, HR technology solutions, Software as a Service (SaaS), Software as a Platform (SaaP), Integration-Platform-as-a-service (IPaaS), Cloud solutions and shared service implementations experience.
• Integration of SAP SuccessFactors Architecture and Landscape via SFTP, Web Services/API (OData/SFAPI/Compound Employee API, HANA HCI, Dell Boomi, PI Pass Through, Packaged Integrations.

PROFESSIONAL EXPERIENCE:

Confidential

SAP SuccessFactors Lead - EC/PMGM/ONB/COMP/WFA&P

• As the Subject Matter Expert for SuccessFactors BizX suite, lead a team of offshore consultants and business users to support the various SuccessFactors BizX modules (Employee Central, Onboarding, Performance & Goals, Compensation, Learning, Workforce Analytics & Reporting) with integration to various cloud systems/components as well as SAP S/4 HANA.
• Provided integration support on the SuccessFactors to/from 3rd Party Systems - SuccessFactors to ADP Global View, Greenhouse to SuccessFactors, Ariba/Concur, SF to BPC, SAP S/4 to SuccessFactors, SuccessFactors to Anaplan.
• SuccessFactors functional/technical team lead for the implementation of Beeline from SuccessFactors Contingent Workforce Management, Single-Sign On for FTEs.
• SuccessFactors API integration of SuccessFactors via REST-based (OData API) and SOAP-based (SFAPI),web services to Bizagi (BPM tool), Paxata (data preparation), Alation (data cataloguing), Tableau (business intelligence). Review and setup of the provisioning, authentication (HTTP-Basic/OAuth 2.0), metadata document and query operations, MagicBot
• Provisioning configuration on changes to the Corporate Data Model, Succession Data Model, XML HRIS Propagation, Event-Reason Derivation, Workflow Derivation, Objective Plan template and related Form Template Administrations via XML.
• Monitoring and management of Scheduled Jobs, SFAPI audit and debug log, OData API debug log.
• Coordination of test system instance refresh and post-refresh activities for the SuccessFactors test system to BixX Suite as well as 3rd Party applications.
• Performance Management/Goal Management/360 Review: Form Template settings, Email Notification Template and Template Settings, Management of Competencies, Management of Route Maps, Management of Rating Scales and Route Maps.
• Support consultant on Analytics (ORD), Role Based Permissions, Employee Central related functions, Foundation data, Business Rules, Workflowd, Notification, Goal Library/Competency Library imports and updates, Calibration forms, enhancement of 360 Degrees forms, activation of options for Quarterly releases (Provisioning and Admin Center), Integration and BizX mapping support.
• Creation of dashboards/tiles using standard dashboards and YouCalc files.
• Creation of custom queries/reports using Online Report Designer. Creation of reports, addition of components to reports, calculated columns, pivot queries, sharing and scheduling reports.
• Dats administration and replication to third party systems.

Confidential

SAP SuccessFactors Consultant - RCM/EC/ONB

• Subject Matter Expert for SuccessFactors BizX suite, on the implementation of SuccessFactors BizX modules (Recruiting, Onboarding, Employee Central) with integration to the on premise SAP ECC 6.0 system.
• Led the requirements gathering workshops as well as served as the advisory for the team on the impact and changes to business policies/processes/procedures resulting from the SuccessFactors implementation.
• Prepared project charters and project management plans, collected and documented business process/requirements and ensure quality technical specifications, scheduled tasks and managed the WBS.
• Prepared Statements of Work (SOW) to procure consulting assistance, where required
• Worked with the business users to gather requirements, facilitate workshops and advise the team on the impact and changes to business policies/decisions resulting from the implementation of the SuccessFactors BizX modules
• Led the solution architecture and integration architecture review - identification of the current landscape, mapping the future landscape, data flow from/to different systems, identification of packaged integrations, standard integration templates, custom integrations etc.
• Led the business process design of Recruiting processes: Requisition Creation and Approval, Job Posting and Sourcing, Candidate Application, Career Sites, Candidate Profile, Candidate Selection Management, Interview Central, Offer Management, Hiring and Onboarding, Employee Referral.
• Led iterations 1, 2 and 3 for Recruiting and Onboarding - completion of configuration decisions in the workbooks, sign off on workbooks, feedback on configuration, documentation of changes to workbook, unit testing of changes, test script completion etc.
• Created reports using Ad-Hoc and Online Report Designer in different file formats using custom calculations and field formatting.
• Functional unit testing, User Acceptance Testing, Integration Testing between SuccesFactors and 3rd Party Systems: PeopleAnswers for pre-employment assessments, First Advantage for background check verification, eQuest for posting job requisitions to job boards, LinkedIn Data Integration, On-Premise Applications etc.
• Maintained project plan, issues logs, risks for the Recruiting Management and Onboarding product module.

Confidential

SAP SuccessFactors/HCM Solutions Consultant - RCM/EC/ONB

• Participated in the initial project kickoff, project team orientation and the project planning and resource booking.
• Requirements gathering workshops on process, data, integration, technical, and User Interface on the holistic SAP SuccessFactors SaaS/SaaP solution.
• System configuration and solution walkthrough/configuration iteration workshop on Employee Central, Recruiting Management, and Onboarding.
• Facilitation of the various process, data, user interface, integration and technical workshops: EC integration workshops, Time management workshops, Back End Processing Workshops (Postings, 3rd Party Remittances, Bank Files, Integration), Security Profiles and Roles.
• Requirements gathering for the Configuration Workbooks - Employee Central (Foundation Objects, Employee Data, Event Reasons and Transactions/Workflow, Time Off).
• Employee Central business process design - New Hire and Rehire, Transfers and Promotions, Job and Compensation changes, Employee Self-Service (ESS) and Manager Self-Service (MSS), Terminations, Payroll (with EC Payroll/SAP ERP Payroll), Benefits, Time Management, Global Assignments, Workflows and Events, Position Management, Mass Changes, Alternative Cost Distribution, Extensibility, Reporting.
• Employee Central system configuration on Security and Role Based Permissions, Corporate/Succession Data Model, Country-Specific Data Models (country-specific company and job fields, picklists, validations, rules, privacy, localized regulatory compliance reporting), Employee Data (Personal and Employment Information), Advances and Deductions, Global Benefits, Global Assignments, Employee Profile, Events and Workflows (employee status, event reasons), Event-Reason Derivation Rules/YouCalc, Workflows, Workflow Approvers, Workflow Notifications, Workflow Triggers, Picklists, Propagation Rules, Job Profile Builder (JPB), Human Resource Information System (HRIS) Synchronization, Skills and Competencies, Concurrent Employment, Time Off and Absence Management, Language Translations.
• Conducted iterations 1, 2 and 3 for Employee Central, Recruiting Management and Onboarding - completion of workbooks, sign off on workbooks, feedback on configuration, documentation of changes to workbook, configuration of changes, unit testing of changes, review of configuration with business representatives, functional leads and process owners.
• Recruiting Management process design - requisition data model fields, requisition data model form permissions, requisition form route map, candidate data model fields, and candidate data model permissions.
• Configuration testing, sample data migration testing, key user training/knowledge transfer and integration set up in the test instances.
• Employee Central integration testing with SAP - Employee Data, Organization Data, Cost Center Data, Employee Central Payroll, SAP Identity Management.
• Employee Central integration testing with 3rd Party Solutions using Dell Boomi AtomSphere Middleware - Time and Attendance (Kronos Workforce), Benefits (AON HewITT), Payroll (ADP GlobalView), Microsoft Active Directory.
• Employee Central custom integration testing using SFAPI, OData API and Compound Employee API (CE API).
• Integration testing using adapters for Employee Central and custom applications using Dell Boomi, SFAPI and OData API.
• SAP SuccessFactors HCM Suite Integration testing - User Data File/Employee Data/HRIS Sync, Employee Central with Compensation and Variable Pay, Employee Central and Recruiting, Employee Central and Onboarding, Employee Central and Succession Planning.
• Onboarding design and configuration of workflows, policies, Panels, Data Entry Forms, E-Verify, Unique Customer Specific Fields, Notifications, Security Groups.
• SAP SuccessFactors Data Migration using File Loads and pre-packaged SAP Rapid Data Migration: Extract and Profiling, SAP Data Services staging area (Cleansing, Converting/Transformation, Validation and Loading), and Data Reconciliation as well as loading via files, Web Services into Employee Central.
• Development of standardized metrics catalog across the various HR domains and business functions using data analysis tools such as Query Workspace or Analytics Workspace, and Online Report Designer to create scorecards, dashboards, and standard reports across the business in a scalable and repeatable manner
• Configuration of the Workforce Planning Foundation, Strategic Analysis, Forecasting, Risk Analysis, Strategy, impact and cost modeling, and Actions and accountability to consolidate the qualitative and quantitative data in one forecast using workshop- and interview-style meeting to gather inputs for the WFP tool.
• Data preparation, data migration testing, technical set up/integration testing, solution test preparation, solution test execution, solution adoption preparation, solution adoption execution, production system preparation, final go-live review.

Confidential

SAP Project Lead - HCM/Financials/CRM/SRM

• Developed the Concept Initiation and Execution proposal to support the funding of projects - budgetary estimate and control, risk management, change management, release strategy, and proposed timeline - for the full scope of SAP related projects - SAP HCM, FI, SD, MM, CRM etc.
• Developed and maintained an effective project plan, control project schedule and tasks, manage scope, project change, and project risks.
• Prepared project charters and project management plans, collected and documented business process/requirements.
• Prepared Statements of Work (SOW) to procure consulting assistance where required.
• Worked with the business users to gather requirements, facilitate workshops and advise the team on the impact and changes to business policies/decisions resulting from the implementation of SAP & non-SAP components.
• Responsible for project status reporting, issue and action logs, risk register, stakeholder engagement, communication management, external procurement management, vendor management.
• Oversaw the identification, documentation, prioritization and tracking of project issues and risks.

Confidential

SAP Integration Manager - HCM/SAP ERP

• Provided project planning, oversight, and management for Invoice to Cash, Hire to Retire, and Order to Rate releases as well as the release schedules impacting different business and IT areas.
• Managed cross-functional team of 25 resources including team leads.
• Established and managed aspects of the project scope, schedule and budget with change management process and building consensus among customers and stakeholders on specific changes designed to meet project needs.
• Led the integration of SAP and third party components e.g. Siebel, PeopleSoft and home grown applications.
• Identified, documented and mitigated project risks, issues, and constraints for the L2C Program.
• Identified internal/external stakeholders and set expectation management throughout project life cycle.
• Liaised with Basis, Release Management, and business stakeholders to builds plans that are achievable, drives cost and asset efficiencies, and work within program level funding and schedule constraints.

Confidential

SAP Project Lead - HCM/SAP ERP

• Led blended (business and technical) onsite, onshore, offshore project delivery teams to execute the full system development lifecycle, including teams consisting of company and contracted resources.
• Maintained Human Resources data in the areas of Employee Master, Personnel Administration, Organization Management, Time Management
• Customer Requirement Documents, Business Blueprint Creation, Function Specifications, Configuration Document, Test Plan and Test Script.
• Led the global testing, communications, data migration and training workstream of these large global programmes, including designing QRG’s, FAQs, HR Admin slides and process documentation for end users, while ensuring they are aligned to the business needs.
• Managed issue resolution with the vendor, end user and HR Admin training, functional testing, drawing up and designing end user support materials, release management
• Developed and oversaw the management of the Performance Management System Database for accurate records on employee performance, easy information access and retrieval to facilitate decision-making.
• Involved in the maintenance of personnel events and integration with organization structure of payroll area, pay scale type, employee group, employee sub-group, pay scale group, and pay scale level.
• Conceived, developed and implemented series of innovative HR programs, services and leadership initiatives, including comprehensive supervisory training, performance based incentive compensation programs and succession planning.

Confidential

SAP Functional Consultant

• Project lead on the design of a robust, scalable and secure electronic data interchange (EDI), enterprise resource planning (ERP) and point-of-sale (POS) systems for Uni-Select.
• Presented SAP best practice expertise in SAP POSDM, SAP ECC, Agency Business, and Vistex projects, change requests, and incidents.
• Provided Technology Solution Development and Integration including requirements gathering, functional/technical specs, design, custom development, integration, testing, cutover and deployment.
• Provided analysis and scope on new projects, incidents, and change requests from the business.
• Assisted with the planning and execution of unit, string, integration and UAT testing of developed solutions.

Confidential

SAP Functional Consultant

• Functional lead responsible for design and delivery of requirements gathering, blueprinting, as well as custom (RICEF) objects on electronic data interchange (EDI) and SAP.
• Conducted quality reviews of of the stage gate deliverables and SAP change initiatives.
• Tracked, communicated, and managed data defects and their resolution to the client leadership team.
• Responsible for the business process analysis and definition of SAP ERP - Sales and Material Management - functions.

Confidential

SAP QA Lead

• QA Test Lead on the end-to-end testing of the entire business process in SAP functional/technical modules.
• Conducted testing assessment - methods of testing, requirements traceability toolset, defect management, test resources, test execution and coordination, test reporting, analysis and test metrics.
• Designed and documented the Testing Strategy and Approach to include the testing scope, testing approach, testing deliverables, testing tools, defect management, roles and responsibilities.
• Designed and documented the Testing Plan to include the testing scope, types of testing (functional, performance, regression etc.), testing approach, and resource schedule as it relates to Unit Testing, Business Process (String) Testing, Scenario (Integration) Testing, User Acceptance Testing, Performance Testing, and Regression Testing.

Confidential

SAP Functional Consultant

• Led the document design decisions and documented configuration and development rationales.
• Requirements gathering, system configuration - functional and technical, configuration testing, data migration,, cutover prepration, integration testing of solutions deployed to Confidential stores.
• Coordinated unit, string, and integration testing of new configuration and custom programs.
• Created training documentation and conducted end-user training.
• Managed first and second line support and troubleshooting support user groups.

Confidential

SAP Functional Consultant

• SAP Lead on the design of processes for the Sell & Serve process area.
• Workshop presentation on the as-is and to-be business processes of Confidential and its affiliates.
• Process design, project preparation and presentation, execution, and wrap-up of workshops and presentations.
• Solution walkthrough of various SAP configurations, impact assessments of key business decisions.

Confidential

SAP Functional Consultant

• Identified and documented gaps on critical Order-to-Cash (OTC) business process scenarios.
• Led the discovery of the BPML tasks - testing and documenting baseline critical business scenarios prior to upgrade (R/3) and post upgrade (ECC 6.0) activities.
• Reviewed and approved of all OTC BPML documents with the client management team.
• Discovery and documentation of all 3rd party applications key gaps, findings, assumptions, dependencies, and resolutions; R/3 RICEF list; and the application maps and data flow diagrams for SAP R/3 and SAP ECC 6.0.

Confidential

Manager, Enterprise Applications

• Managed the integrated business design between SAP and third party systems. Assisted key business owners on business process re-engineering decision-making.
• Analyzed and designed business process within the Member to Cash stream by gathering the As-Is and To-Be processes and eventually coming up with a Business Blueprint which served as the basis for Realization.
• Organized the requirements/validation workshops and the documented the results for the Blueprinting phase.
• Development and delivery of training specific to Sales and Distribution.
• Project management of assigned projects: initiation and funding, project planning, project execution and closing.

Confidential

Senior Consultant, Enterprise Applications

• Functional lead for the solution design & delivery of Sales and Customer Relationship Management Solutions.
• Led a team of 10+ people at different stages including client’s management team, functional, technical resources.
• Worked closely with the stakeholders on project charter, cost and time estimate, detailed project plan and scope.
• Involved with interfacing developers and business users as well as coming up leading industry solutions.
• Prepared a detailed design documentation of current and future company’s business processes and the gap analysis of the business requirements.