PROFESSIONAL SUMMARY:

• Overall 9+ Years of experience in SAP as a Basis Consultant providing 24/7 SAP support. Hands on experience in ECC6.0, Solution manager, EP, Fiori TREX, SCM APO, Live Cache 9.7, PI, BI, on different databases like oracle, MSSQL HANA.
• A good team player with ability to multi - task, maintaining composure under pressure and sensitive to client’s needs.
• Technical Expertise in SAP System Upgrade, Installation and Administration-including System Copies/Refreshes.
• Solution Manager Implementation, upgrade (7.1 SP13 to 7.2 SP04), setup, integration and configurations.
• Experience in installing, configuring, administering, and troubleshooting components like ERP, BI, BODS, Portal, PI, TREX, Solution Manager in both UNIX and Windows environments on various databases like HANA, Oracle, SQL, DB2.
• System monitoring, DVM setup, Integration Monitoring, Job Monitoring, Operational Dash Board Setup, Root Cause Analysis, EWA setup, Handling Maintenance Planner sync issues, DAA.
• Understanding the architecture & design of SAP HANA.
• Knowledge in “How to “perform SAP HANA database Installation.
• Adding SAP HANA System in SAP HANA Studio, Stopping, Starting and restarting SAP HANA Services.
• HANA DB Revision updates, administration.
• SLT configuration setup.
• SAP HANA client setup.
• Configuration setup between SAP DATA SERVIES and SAP HANA.
• Backup and Restore of HANA DB.
• Experience in managing SAP ECC, HANA, Portal, BI, APO/Livecach, PI, Solution Manager and SLD systems.
• SAP JAVA system installation & administration.
• Installation and setup of TREX.
• Installation of BOBJ BI platform and SAP Data Services.
• Performed Support Package Update through SDM, JSPM, SUM.
• App servers builds.
• SLD Administration.
• SAP Web Dispatcher knowledge.
• SAP Version and Enhancement upgrade.
• Installation of SMD Agent and SAP Host Agent.
• Migrated SAP systems from Physical to Virtual hosts.
• Add-on’s implementations, Kernel upgrades.

WORK EXPERIENCE:

Confidential, Atlanta, GA

Sr. SAP Basis Administrator

Responsibilities:

• Managed system configuration for SAP and NON-SAP systems.
• Technical Monitoring setup for SAP and NON-SAP systems.
• Tuned the alert threshold values of managed systems as and when required.
• Diagnostic Agent installation.
• Interface and connection monitoring (RFC’s Monitoring, Interface Channel monitoring for PI System.)
• Job Monitoring.
• Message Flow Monitoring.
• Operational Dash setup to view the availability, Performance, configuration status of SAP and NON-SAP systems.
• Data Volume Management (DVM) setup and report scheduling.
• EWA setup and generation of reports.
• Syncing Maintenance Planner with the managed system details.
• Configured semi auto opening connection to SAP systems in Service market place.
• Version Upgrade of Solution Manager 7.1 (SP13) to Solution Manager 7.2 (SP04).
• Work experience on handling SLT issues.
• SLT setup and monitoring of SLT loads from ECC6.0.
• Installed SAP HANA client on SAP Data services 4.2 and performed connection setup between HANA and SAP DS.
• Adding SAP HANA System in SAP HANA Studio, Stopping, Starting and restarting SAP HANA Services
• JAVA stack administration, Apply Java Support Packages and new software component.
• Updated SAP Personas support pack to SP04 and Performed Kernel Upgrade.
• SAP DS patch update to 4.2 SP4
• Performed EHP patch update.

SAP Environment: SAP ECC 6.0, PI, BODS, TREX, HR, EP, SAP Fiori, Solution manager 7.1, SAP HANA

OS: Suse Linux, AIX, WIN server 2008 R2

Database: IBM DB2 10.5, MSSQL 2008R2

Confidential, Thomasville, GA

Sr. SAP Basis Administrator

Responsibilities:

• Applied HANA DB revision update patches.
• Worked on Hana memory bottlenecks and performance tuning.
• Executed System Refresh, System copies.
• Implemented SAP Personas 2.0 SP01 as the per the customer requirements.
• Performed SLD setup.
• Executed EP 7.3 portal patching from SP05 to SP11 for the entire landscape using SUM tool.
• Performed End-To-End SAP upgrade.
• Worked on SAP Net Weaver Administration (NWA), Visual Admin Tool, ConfigTool, JCo’s
• Client copies, Kernel upgrades.
• Installation and configuration of ADS and Worked on ADS issues.
• Migrated SAP landscape from Physical to Virtual hosts.
• Handling DB backup Issues.
• Client administration, Transport Management System and handled maintenance tasks.
• Solution manager 7.1 SP13 - initial setup, Managed system setup (SAP and NON - SAP systems), MOPZ, EWA setup.

SAP Environment: SAP ECC 6.0, EP, Solution manager 7.1, BOBJ, SAP HANA

OS: Solaris, Windows 2008 server

Database: Oracle 11g, MSSQL server 2008 R2.

Confidential, Louisville, KY

SAP Basis Administrator

Responsibilities:

• Executed System Refresh.
• Worked on SAP Net Weaver Administration (NWA), Visual Admin Tool, ConfigTool, JCo’s.
• Support packages and SAP notes implementation.
• Applied maintenance license.
• Transport Management System.
• Client copies, Kernel upgrades.
• Handling DB backup Issues.
• MSSQL db backup and log back shrinking.
• Client administration, Transport Management System and handled maintenance tasks.
• Solution manager - Setup and Generation of EWA reports. MOPZ configuration.
• SAP Enhancement update.
• Handling day to day support issues.

SAP Environment: ECC6.0, Solution Manager, BI.

OS: Windows 2003 & 2008

Database: MS SQL Server

Confidential, Buffalo, NY

SAP Basis Administrator

Responsibilities:

• Executed System Refresh, System copies.
• Implemented SAP Personas 2.0 SP01 as the per the customer requirements.
• Performed SLD setup.
• SAP Portal support pack implementation.
• Performed End-To-End SAP upgrades.
• Worked on SAP Net Weaver Administration (NWA), Visual Admin Tool, ConfigTool, JCo’s
• Client copies, Kernel upgrades.
• Migrated SAP landscape from Physical to Virtual hosts.
• Solution manager - initial setup, Managed system setup (SAP and NON - SAP systems), MOPZ, EWA setup.
• Handling DB backup Issues.
• Client administration, Transport Management System and handled maintenance tasks.
• Monitoring, Transports, Installations, Upgrades, Maintenance and day to day support.

SAP Environment: SAP ECC 6.0, PI, EP, BOBJ, Solution manager

OS: Suse Linux, Windows 2008 server

Database: Oracle 11g, MSSQL server 2008 R2

Confidential

SAP Basis Administrator

Responsibilities:

• Executed System Refresh, System copies.
• Performed SLD setup.
• SAP Portal support pack implementation.
• Performed End-To-End SAP upgrades.
• Worked on SAP Net Weaver Administration (NWA), Visual Admin Tool, ConfigTool, JCo’s.
• Client copies, Kernel upgrades.
• TMS setup and applied transports.
• Solution manager - initial setup, Managed system setup, MOPZ, EWA setup.
• Handling DB backup Issues.
• Increasing Tablespace size based on the requirement.
• Client administration, Transport Management System and handled maintenance tasks.
• Monitoring, Transports, Application server builds.
• Opening SAP R/3 connections.
• Handling weekly/monthly maintenance and day to day support.

SAP Environment: SAP ECC 6.0, EP, Solution manager, BI

OS: Suse Linux, Windows 2008 server.

Database: MSSQL Server 2008 R2 Oracle.

Confidential

SAP BASIS Administrator

Responsibilities:

• Upgrade SLD from 7.0 to 7.2 (ACC).
• Production support for EP7.0, PI, ECC6, Solution manager 7.0, BI
• SAP Live cache administration, Live cache integration to SCM system.
• Performed kernel upgrades.
• Defining batch jobs, Monitor Background Jobs.
• Performance tuning and Load balancing. system refresh, client copies.
• Applied support packages and support package stack.
• Database restore and recovery.
• Solution manager monitoring, MOPZ, EWA setup support pack implementation.
• Defined RFC connections.

SAP supported components: ECC, PI, BI7.0, EP7.0, Solution Manager 7.0, SCM5.0

Database: DB2, Oracle, SQL SERVER 2003 R2

OS: UNIX (AIX), Windows server 2003 R2

Confidential

SAP Basis Administrator

Responsibilities:

• Performing daily monitoring of SAP systems (ABAP & JAVA).
• Collating archive and backup reports.
• Performed kernel upgrades.
• Support packages and SAP notes implementation.
• Applied maintenance license.
• Stopping and starting of SAP systems (ABAP & Java) and listener as well
• Performed client copies in test systems for client end user sessions.
• Triggering failed backups in production and non-production systems.
• Clean up the file systems and moving archives to different locations due to storage constraints.
• Handling transports to different system environments in the landscape.
• Performed system refresh.
• Extending the tablespaces when storage issue arises.
• Raising and tracking the OSS messages and providing access to customer sap systems to get the SAP support.
• Working on IMac’s & Resolving end user’s issues raised through SM9.

SAP Supported components: ECC 6.0, HR, EP, Solman, BI

OS: Linux 2. .7.1 e15, X86 64

Database: Oracle 11.2.0.3.0 on RAC.

Tools: Service Manager 9, Comon Mail box.

Confidential

SAP Basis Administrator

Support Activities

• Executing daily window activities at certain time periods defined by client that consists of transports to be imported to different zones SID’s (Zone: AMS, EUR, AOA).
• Resolving client open alerts, transport import errors, transport release errors. Executing cross-component transports, TUBS requests, OSS notes requests, Transport of copies.
• Performing TMS post build activities after system build and TMS activities for system decommissioning
• Performed client copies and client administration.
• Starting and Stopping the SAP systems when required during critical activities.
• Registering the NAMESPACES in service market place as mentioned by the client.
• Downloading the support packs through solution manager and applying them to required SAP systems as per the client’s business requirement,
• And, applied Country legal changes and legal change packages. (LCP- every half year.)
• Performed kernel upgrade.
• To maintain the consistency of the import queues of all the SAP systems in the landscape, performing Pre-Prod and Production import all after every two weeks. This activity is defined by the client.
• Resolving end user issues related to SAP.

SAP supported components: ECC6.0, Solution Manager 7.0, HR, NetWeaver components.

Database: DB2 8.2

OS: IBM-AIX 5.2, Win 2003 server (Staging servers)

Tools: ServiceManger7, Service center 5.0, Secure checkpoint, Central- logon