Summary

• 7+ years of successful hands on SAP experience in complete Software Development Life Cycle activities of Analysis, Design, Development, Testing, Implementation, Support and Re-Engineering tasks.
• Expertise in client interaction, conducting complex business process analysis, strategic planning, writing functional specifications, requirements gathering, supervising teams on implementation projects and knowledge transfer using ASAP methodologies.
• 3 full life cycles SAP SD implementation experience including Business Blue Printing,Realization, Testing, Go live, and Knowledge Transfer. Good understanding of the cross-functional integration with FI, MM and PP modules interfaces with SAP SD and Exposure on CRM (Sales & Services).
• Excellent hands on experience in the SAP Customer Order Management; Worked on several Order to Cash implementation projects (Quotation, Enquiry, Orders, special orders, Contracts, Scheduling Agreements, Deliveries, Shipments, Transportation and Billing document).
• Expertise in implementing SAP Pricing (Condition tables, Access sequence, Condition types, Pricing Procedure determination and Maintaining Condition records). Adding fields to thefield catalog as per the client requirement by doing System Modification. Experience in Sales Deals and Rebates.
• Excellent experience in the area of Sales and Distributions (SD): Mapping Enterprise Structure, Item Categories, Free goods Determination, Third Party Order Processing, Intercompany sales order Processing, Intra company sales order processing, Credit Management, Revenue account determination,Consignment stock processing, Output Determination, Material Determination, Material Listing and Exclusion, Partner Determination, Text Determination, Incompletion Control, Copy Control, Availability Check, Transfer of Requirements, LIS, SIS and Variant Configuration.
• Strong hands on experience in the area of Logistics (LE) & Supply Chain: Delivery processing, Stock Transport Orders, Picking, Packing, Shipment Processing, Shipment types, Leg determination, Stages, Transportation chain, Shipment Cost Calculations, Shipment cost settlement, Express delivery, Route Determination, inbound/outbound process, storage types, storage sections, put away and Warehouse Management. Worked on various interfaces in LE like LE-TPS and CIF.
• Experience with ABAP/4 Debugging, User Exits, BADI’s, ABAP Queries, Workflow Scenarios,ALE, IDOC and EDI. Experience on Data Migration by using LSMW and BDC.
• Experience in preparing Functional Specifications, Integration Pass Testing Scenarios, Prototypes and End-User Training documentation.
• Experience in writing functional specifications, testing scenarios, creating training material, conducting end user training. Experience in unit testing, integration testing and regression testing.
• Effective team player with excellent work/time management skills and cross functional awareness. Demonstrated strength in handling functional and technical issues and strong communication and writing skills.

Software Skills

Functional Modules: SAP SD, LES
Version: SAP R/3 ECC 6.0, 5.0, 4.7, 4.6C, 4.6B
Databases: Oracle, MS-SQL, and MS Access
Language: ABAP, C, C++
Others: MS-Office, HP QC, EDI, SOLMAN, SAP QA

EDUCATION

• Bachelor’s in Computer’s Engineering

Professional Experience

Client: Confidential, Orlando, FL Oct’11- Till date
Role: Sr. SAP SD Consultant
Confidential is the global leader in pallet and container pooling services serving many of the world's largest companies with having business across the globe.
Environment: SAP ECC 6.0, HP QC, Web Dynpro, SOLMAN, SAP Portal

Responsibilities

• Extensively worked on supporting the end users in the Order to Cash scenario in SD module.
• Actively participated in Logistic Execution process, by supporting Warehouse Management, Shipping and Transportation.
• Prepared functional specs for various new Sales Order and STO types to suit Doosan needs.
• Involved in Business Process Management, requirement gathering, gap analysis and prepared a detailed document of AS-IS study and developed the detailed TO-BE processes to suit the company objectives.
• Automated the system for efficient customer order management to a great extent by assigning and processing requisitions based on Info Records, and extensive use of scheduling agreements for all regular materials reducing the number of transactions.
• Extended materials to Plants, Storage Locations and various Sales Areas.
• Conducted group workshops & one-on-one requirement gathering sessions with super users and management.
• Performed EDI mapping of Idocs, setting partner profiles, Output processing Fax, Mail communications.
• Prepared End user documentation for various functional Enhancements.
• Expert with Integration: Transfer of requirement from sales orders to MRP (MM), Credit management, Accounts Receivable (FI).
• Worked with EDI team in analyzing the various issues related to IDOC and its segments.
• Wrote Test plans for Delivery Processing and billing, invoice documents and tested them manually. Performed Integration Testing and unit testing, and documented bugs.
• Worked Testing team in preparing test cases, scenario’s and participated in System Testing.

Client: Confidential, Chicago, IL Feb ’10 - Sep’11
Role: SAP SD Functional Consultant
Environment: SAP ECC 6.0, HP QC
Confidential is the #2 soda maker in the world. PepsiCo Beverages North America manages the network of independent and Pepsi-owned bottlers.

Responsibilities

• Participated in the full life cycle implementation of the project including blue-printing, requirements gathering, configuration, enhancements, testing, knowledge transfer and Hyper care.
• Involved in Business Process Management, requirement gathering, gap analysis and AS-IS TO-BE business processes document.
• As a part of the Pepsi One Up strategy, finances and operations of these various acquired brands were successfully integrated under one sales areaand single company code.
• Extensively involved in Order to Cash implementation.
• Primary Consultant of the Business Integration team that prepared comprehensive RICEF list.
• Involved in Pricing Configuration like creation of condition tables, access sequence, condition types as per the client requirement and adding fields to the field catalog by doing system modification.
• Configured Incompletion Procedures, Copy Control, availability check (ATP), Delivery blocks and their status. Worked extensively on Logistics and Sales Information System.
• Actively involved with the Process Design for Delivery and Billing in the SD module.
• Configured Condition Records, Condition tables, Access Sequence and Condition types and pricing procedure determination.
• Prepared functional specs for various new Sales Order and STO types to suit Pepsi needs.
• Prepared functional specs for various reports; Sales Performance Report (BW report), Inventory by Batch Characteristics report (ECC report).
• Integration with FICO including revenue account determination, new account keys, business area determination, assigning value fields to condition types for CO-PA, configuration of credit management
• Worked on ALE, EDI and Idocs both inbound and outbound model.
• Created new User Procedures to create Purchasing documents followed by training end users.
• Testing configured transaction and creating test data for SD related transactions

Client: Confidential, Dayton, NJ Feb’09 – Jan’10
Role: SAP SD Consultant
Environment: SAP R/3 4.7, HP QC

Responsibilities

• Worked in the full life cycle implementation including Realization, Testing, and Training and finally go live & support using ASAP methodology.
• Conducted group workshops & one-on-one requirement gathering sessions with super users and management.
• Prepared a detailed document of AS-IS study and developed the detailed TO-BE processes to suit the company objectives.
• Worked as a primary consultant in implementing Order to Cash.
• Customized and implemented organization structure and sales areas as and when required by the management.
• Maintained price relevant master data in customer master record and material master record.
• Configured custom sales, billing and delivery document types to suit the business requirements.
• Involved in Logistics Execution Configuration like warehouse management, shipping and Transportation activities.
• Involved in Variant Configuration total process flow like Creation of Configurable Material, Creation of Characteristics, Creation of Class, Creation of Configurable Profile, Creation of Object Dependencies and Creation of Variant Condition Records.
• Configured Output determination procedure, text determination and partner determination.
• Configured change pointers on custom tables to send an IDOC from SAP to legacy system whenever data was changed in these custom tables.
• Configured delivery processing, picking, packing, shipping point determination and storage location determination.
• Interfaced with ABAP4: Technical support (giving program specifications) for ABAP/4 developments and worked on various kinds of User exits, enhancement development.

Client: Confidential, Suwanee, GA Apr ‘06 – Dec’08
Role: SAP SD Support Consultant
Doosan Infracore is the leading machine company in Korea. Doosan has built unparalleled status in the fields of Construction Equipment, Machine Tools, and Engines.

• Resolving the issues related to different areas like Sales order, Delivery, Billing, Pricing etc.
• Resolved issues related to special processes such as regrinding, Credit & Re-bill
• Resolved issues related to Account Determination
• Resolved issues related to output determination and made enhancements to SAP scripts, output programs for output type by coordinating with technical team
• Resolving issues related to Customer master and Material Master data such as creation, Extension, field value changes.

• Configured billing plans, define date descriptions, define and assign date categories.
• Maintain date proposals billing plan types.
• Assign billing plan types to sales document types.
• Assign billing plan to item categories.
• Define rules for determining dates
• Maintain billing plan types periodic billing, and milestone billing.
• Maintain date category for billing plan type. And allocate date category.
• Activated revenue recognition in sap system.
• Worked on B/R reports.
• Configured sales documents types, item categories, and billing types.
• Item category determination with new recognition item category.

Client: Confidential, Asia Pacific Oct’05 – March 06
Role: SAP Consultant
Environment: SAP 4.6
Confidential is emerging as one of the largest business houses of South India with significant presence in diverse business lines.

Responsibilities

• Responsible for 24X7 production support. Worked as an onsite coordinator. Responsible for conducting WMR (Weekly Meeting Reviews) with offshore team to check the status of existing tickets.
• Worked on various critical issues from Order to Cash
• Extensively worked on Idocs from Order to Cash perspective.
• Provided training, functional expertise, presentations, and trouble-shooting support on SAP SD and CRM products in a customer service environment; taught on-site classes as required.
• Trained in managing off-shored large scale call-center operations and processes such as Activations, Customer Service, Billing, Training, Sales and Retention for a telecommunications company.
• Assisted in redesigning the Change Management Process and the training material for performance improvement resulting in annual savings of $ 38 million from reduced call time.
• Devoted 30-35 hrs in a month on evaluating calls on quality parameters and providing escalation support.