EXPERIENCE SUMMARY:

• SAP SuccessFactors Certified Associate in HR Core module (Employee Central (EC)), Talent modules (Performance and Goal Management (PMGM), Succession and Career Development Planning (CDP)); and Reporting - Analytics modules (Workforce Analytics (WFA) and Reporting)
• Successfully implemented four E2E SuccessFactors Talent Module projects as a lead consultant.
• Involved in two Employee Central implementation as a technical and functional consultant.
• Currently involved in providing business system analysis on Tier 3 support and enhancements in Learning Management System.
• Client Demo: Ability to set up demo instances quickly for client demonstration and proof of concept.
• Support: Error tracking and rectification in EC, PMGM and Learning Management System (LMS) modules of SAP SuccessFactors.
• Client Facing: Conducted client workshops and prepared blueprints and PTO documentation during implementation.
• Customization: Experience with Fit/Gap analysis for EC and Reporting module for system customization as per the client’s requirements.
• Enhancement: Independently worked on multiple enhancement requests for clients in LMS, PMGM and EC.
• Cutover: Conducted workshops with clients for cutover planning.
• Test: Created test scripts and data set to carry out all type of tests in LMS, PMGM and EC.
• Documentation: Created process flow documents using Visio, implementation workbooks, test scripts and documents.
• Good understanding of SAP Activate implementation methodology (Agile Methodology).
• Contribution / Blog: Regularly follow new SuccessFactors release and publish findings in SAP community blogs.

PROJECT EXPERIENCE:

Confidential

SAP SuccessFactors Consultant

Responsibilities:

• Performed risk analysis while assisting business line on LMS enhancements post go-live.
• Involved in third party learning systems vendor integrations with LMS.
• Conducted enhancement workshops with major stakeholders.
• Assisting multiple support teams to troubleshoot user- end system issues.
• Managed employee data feed to LMS from BizX platform and third party servers (Configured User learning connectors and learning connectors SF).
• Configured learning plateau reports.
• Built test scripts for configuration changes and quarterly releases.
• Coordinated with vendors on LMS content management and performed monthly smoke tests.
• Created and launched Assignment Profiles for users.
• Involved in redefining business processes for bringing employee information from BizX to LMS.

Confidential

SAP SuccessFactors Consultant

Responsibilities:

• Set up demo environment for kickoff workshops onsite to provide an understanding of relationship among SF modules. Major emphasis was given on the integration and phasing aspects of Core HCM and Talent modules.
• Conducted requirement gathering sessions with major stakeholders for EC configuration.
• Conducted multiple follow-up sessions on discussions of current business processes and project team orientations.
• Configuration of data models based on the requirements.
• Configuration of goal settings, performance forms and calibration in the system.

Confidential, Los Angeles, California

Primary Techno-functional SAP SuccessFactors Consultant

Responsibilities:

• Conducted kickoff workshops onsite for EC and PMGM modules.
• Requirement gathering session onsite.
• Participated in change management discussions.
• Configured data models, created business rules and workflows based on the requirements.

Confidential

Primary Techno-functional SuccessFactors Consultant

Responsibilities:

• Conducted requirement gathering workshop for in Performance and Goal Management module.
• Developed kickoff decks based on the client’s specific requirements.
• Worked on workbook/blueprint on site with client.
• Participated in implementation strategy discussion on talent modules to align with organizational needs.
• Configured the demo instance to give clarity on how talent modules (Succession, CDP and PMGM) are integrated.
• Trained clients in Role-based permissions to implement access strategy.
• E2E PMGM Configuration.
• Created test scripts.

Confidential, Denver, Colorado

Primary Techno functional SAP SuccessFactors Consultant

Responsibilities:

• Developed kickoff decks based on the client’s specific requirements; conducted requirement gathering sessions independently.
• Created Project Plan with Gantt Chart in Microsoft Excel based on SAP Best Practices.
• Worked on creating customized performance form to accommodate organizations’ current question based monthly performance evaluation form using custom fields.
• Built performance processes with specific form-based permissions to limit visibility of comments given by specific participant in the form.
• Set up Continuous Performance Management.
• Set up custom goal library with goal mapping to prepopulate goal plan fields.
• Planned cut-over with the client and moved test instance to production instance.
• Gathered system requirements from client and initiated instance setup for Single Sign-On (SSO).
• Developed Dashboard reports on Performance Form Status, Team Goal Status using Report Center
• Created AdHoc Reports on custom monthly feedback form to pull feedback on specific questions to send it to second level managers for annual review.
• Created cross-domain reports to gather information on status, feedback received and tracking 1:1 meetings conducted on organizational specific goals.

Confidential, Alexandria, Virginia

Primary Techno functional SAP SuccessFactors Consultant

Responsibilities:

• Implemented PMGM in multi languages for seven countries with country-specific language pack .
• Analyzed system requirements, set up a detailed project plan and conducted weekly follow-up meetings to guide the client in providing data in a timely fashion.
• Created workbook with multi-language fields, and initiated document sign off for project execution.
• Conducted system iterations with a client for system readiness.
• Built performance processes with specific form based permissions.
• Carried out end-to-end system testing.
• Created test scripts to test various fields with multi-languages provided by clients.
• Configured Reporting module to create ad-hoc reports to track performance and goal setting details, such as list of completed activities, the dates for employees.
• Configured dashboards to view average ratings in quarterly performance reviews.

Confidential, Cucamonga, California

Technical SAP SuccessFactors Consultant

Responsibilities:

• Prepared test instance with goal plan and performance form.
• Presented test instance to the clients for first iteration and validation.
• Set up Performance form template and modified role permission in XML.
• Performed end to end testing of performance forms.
• Built Development and Mentoring program in Career Development Planning.
• Prepared job aids for employee workshops as part of documentation.
• Attended Go-live 3-day workshop at the client location, helped employees in setting up and navigate in the instance.

Confidential

SAP SuccessFactors Consultant

Responsibilities:

• Worked closely with SAP to understand Enterprise edition ‘out of the box’ SAP SuccessFactors PMGM module.
• Prepared detailed documentation and analyzed risk while working in live instances; where test or demo instances are not assigned to the clients.
• Set up meetings with the clients to help them understand the differences between current Role-based permission and Legacy Permission Framework, walk through various options to reduce risk and gain a better understanding of clients’ requirements.
• Streamlined Job family and defined job roles for 300 employees.
• Mapped competencies with the job roles.
• Defined role specific competencies to automatically align with employee’s job roles and show in performance forms.

Confidential

Primary techno functional SAP SuccessFactors Consultant

Responsibilities:

• Drafted and streamlined paper-based annual performance and goal setting workflow processes into PMGM module in requirement gathering sessions.
• Prepared PMGM workbook and signed off with additional tabs showcasing the new updates to add to the implementation, client-specific test script for performance and goal setting processes.
• Set up goal plans with new features and functionalities, based on client’s requirements.
• Set up Continuous Performance Management.
• Employee data upload with employee images in SFTP through mass upload.
• Set up and Launchpad accessibility for the clients and conducted a knowledge session on setting up SAP marketplace, adding a Superuser admin in Launchpad and Center.
• Worked with client to review and prepare job-aids for employee readiness before go-live.

Confidential

SAP SuccessFactors Consultant

Responsibilities:

• Assessed technical feasibility of the requirement given and created prototype to demo client.
• Helped Sales team and project manager to draft RFP, Statement of Work and Project Charter.
• Set up Calibration sessions and Continuous Performance Management.