SUMMARY:

• Senior ERP Readiness and Change Lead. Has 30 years of business experience as an HR and organizational change consultant. Experience includes leading large ERP change initiatives. Served as an Organizational Change Management (OCM) project manager in over 20 projects and has developed and implemented the strategies for Leader Engagement, Communication, Impact Analysis, Knowledge Transfer, Organizational Readiness and End User Training.
• Extensive experience in manufacturing including leading TQM and Quality Circle teams.
• As an HR Generalist, led large HR departments that were responsible for: Compensation and Benefits, Labor Relations, Union Avoidance, Recruiting and Staffing, EEO/AAP, Management Development, Security and Continuous improvement.
• Concentrated on helping organizations progress through the change curve during complex transformations. Provided leadership to develop proactive readiness strategies.

SKILLS:

• SAP modules
• Oracle modules
• PeopleSoft HCM
• UPK/Uperform/Work Force Performance Builder
• Microsoft Office
• HR Generalist
• End User Trainer
• Manager Development
• SAP Business Development (OCM)
• S/4 Hana - OCM Lead 2 projects
• SAP Agile/Activate Methodology

EXPERIENCE:

Confidential, Lisle, Illinois

Principal OCM Consultant

Responsibilities:

• Developed and implemented the strategies and work plans for an SAP Activate and S4 Hana project
• Communication
• Impact Analysis
• Change Agent Network
• End User Training
• Knowledge Transfer
• Leader Engagement
• Organizational Readiness
• Role Mapping

Confidential, Dubuque, Iowa

Principal OCM Consultant

Responsibilities:

• Developed the strategies and work plans for an SAP Activate and S4 Hana project
• Communication
• Impact Analysis
• Change Agent Network
• End User Training
• Knowledge Transfer
• Leader Engagement
• Organizational Readiness
• Role Mapping

Confidential

Change Communication and Training Lead

Responsibilities:

• Developed Change Communication and Training Strategy
• Helped Develop Oracle training Material
• Trained C level team in their role
• Developed and implemented leader Alignment program
• Implemented readiness approach and assessment
• Developed readiness mitigation action plan
• Developed Road show content and rollout plan

Confidential, Dallas, TX

Communication Lead

Responsibilities:

• Developed and implemented SAP Communication and Stakeholder strategy for a global steel manufacturer that had a history of poor communication and project implementation (14000 employees at 250 locations)

Confidential

OCM Lead

Responsibilities:

• Led the design and development of the SAP SRM Change, Communication and Training strategy for a global material handling company that needed to understand and control them spend dollars.
• Provided expertise and guidance for a new Procurement organization that was required to realize the benefits of centralization, supplier evaluation and other elements of:

Confidential

OCM Consultant

Responsibilities:

• Responsible for the Change, Communication, Training, and knowledge transfer strategy for an Confidential SAP implementation. The client’s number one customer had been the US government (Defense contractor). When the cold war ended they needed to transform to a consumer product business requiring supply chain management

Confidential

SAP Plant Maintenance Trainer

Responsibilities:

• Led a team that trained 1500 craftsmen at 14 locations in preparation for an SAP maintenance program and to control costs (Served as lead and Classroom Trainer)

Confidential

OCM/Communication/Training Lead

Responsibilities:

• OCM Strategy and Plan
• Communication Strategy and Plan
• End user Training Strategy (UPK) (Same as uPerform)
• Leader Alignment and Engagement
• Impact Analysis
• Organizational Readiness
• Change Agent Network
• 9.2 PeopleSoft Modules include:
• Talent Management
• Absence Management
• Time and Labor eBenefits
• Benefits Administration
• Core HR eProfile

Confidential, Va

OCM Consultant

Responsibilities:

• Worked as Lead for a multi module ERP implementation. Led the design, development and delivery of the Change, Communication and Training strategy in a highly political city organization.
• Coached the Mayor to address issues with elected officials that did not recognize a cascading chain of command.

Confidential

Sr. Readiness and Change Impact Lead

Responsibilities:

• Developed detailed Stakeholder Approach for 40+ Stakeholder Groups
• Developed mitigation action plans to address highly impacted stakeholders
• Reviewed over 30 Project Design Documents to identify Impacts for multiple SAP modules:
• Finance
• SRM
• Success Factors
• HCM/HR
• Benefits
• Payroll
• Plant Maintenance
• Food Services
• Time and Labor
• Org Management
• Personnel Administration
• Payables/Receivables
• Validated impacts with Subject matter experts
• Conducted 10 impact action sessions with business owners
• Coached Client OCM Lead
• Participated on the OCM/Training/Communication working team

Confidential, Los Angeles

OCM Lead for SAP Procurement and Finance implementation

Responsibilities:

• OCM Strategy and Plan
• Communication Strategy and Plan
• End user Training Strategy (Uperform)
• Leader Alignment and Engagement
• Impact Analysis
• Organizational Readiness
• Change Agent Network
• Org Alignment

Confidential, Columbus, Ohio

Communication Consultant

Responsibilities:

• Led a Finance communication team for a 1.9-Billion-dollar multi-year Business Transformation Outsourcing program for a large mid-west Confidential company
• Developed Communication strategy and plan designed to ease the “pain” of outsourcing and reductions in force

Confidential, Phoenix, Arizona

OCM/HR Compensation Consultant

Responsibilities:

• Developed the Change and communication strategy for the complete overhaul of the clients compensation system
• Helped design the new salaried employees compensation program and helped train supervisors and managers in how to communicate the changes to employees

Confidential, NY

OCM Lead

Responsibilities:

• Leader Alignment
• Organizational Readiness
• Project Team Knowledge Transfer
• Impact Analysis
• Communication
• End User Training (Uperform)

Confidential

Sr. Change Management Lead

Responsibilities:

• Developed the strategies and work plans for: A Global and Wave implementation
• Communication
• Impact Analysis
• Change Agent Network
• End User Training
• Knowledge Transfer
• Leader Alignment
• Organizational Alignment and Readiness
• Managed the activities of 12 resources including offshore

Confidential

SAP OCM Consultant

Responsibilities:

• Developed documentation process that satisfied FDA requirements. This created a complex environment particularly for documentation and training.
• Developed a Train the trainer program that utilized hourly employees that had never trained before
• Developed communication audience analysis, event planner, and developed and distributed communication messages.
• Conducted Training needs analysis
• Collected and analyzed Change Impacts for all stakeholder groups
• Developed all training materials