SUMMARY:

• 18+ experience in SAP engagements in S/4HANA, FMS, IS - Retail, CRM and ECC
• Experience across multiple solutions i.e. S/4HANA - Fashion / IS-Retail, S/4HANA cloud and on-premise, SAP CAR, EIM, MDG, SAP ECC, SAP CRM, Hybris, SFDC,MS Dynamics, EloQua.
• Solution Architect - Retail Master Data and Supply Chain and SD, CRM, (SAP Sales Cloud / Hybris / SAP CRM / SAP ECC / Salesforce.com)
• Experience managing IS-Retail landscape involving integrations with different components like POS, POSDM, SAP CAR, BO-DS, External PLM systems
• Experience with SAP Master Data (Org structure, Business Partner, Business Partner Relationship, Customer, Vendor, Site Master, Article, Article Hierarchy, Merchandise Hierarchy, Installed Base, Shipping Points, Storage Locations)
• Expertise in S/4 HANA Tools - DRFOUT for integration and DMC for Data Migration / WESOUT
• SAP Certified Application Associate (SAP Activate Project Manager / Hybris Cloud for Sales / HANA)
• Experience with RDS and Pre-configured Solutions for Discover / Prepare and Explore phase of SAP Activate
• Experienced in business process study and gap analysis, business process reengineering, process integration and mapping, designing, functional specification prototyping, testing, training, cutover and change management activities.
• Testing and Release experience

PROFESSIONAL EXPERIENCE:

Confidential, NJ

S/4 HANA Retail Master Data / Integration

Responsibilities:

• Mapping Business Requirements in S/4 HANA 1709
• Analyze, design, and develop, configuration and testing of S/4.
• Drive and Assist with functional interpretation of Business requirements and convert them accordingly into Technical requirements
• Provide detailed functional specification documents to Technical and Integration team for the development of reports, enhancements, forms, data conversion and interfaces.
• Design and implement Customer Vendor Integration (CVI) for S/4 HANA 1709
• Configure Business Partners for Customer, Vendor, Credit Management and Contact Person Roles
• Business Partner Activation for Customer, Vendor, Contact persons and Sites
• Design conversions via Data Migration Cockpit and customer programs
• Execute Data load via DMC for Mock Schedules
• Generate Pre-Load and Post Load reports and work with Business to validate conversion accuracy
• Design and maintain S/4 HANA specific Data Replication Framework Interfaces
• Customer outbound Interfaces with WMS Partners
• Vendor Inbound interface with Successfactors
• Vendor Outbound interface with Ariba / other WMS partners
• Work with the WMS partners on Inbound/Outbound interface mappings.
• Execute initial seeding for interfaces to Target systems via DRFOUT
• Setting up jobs for recurring runs of delta changes to target systems
• Handling Business Partner Setup issues - implementing Enterprise Information Management (EIM) governance instructions on business partner maintenance issues and its impact on downstream systems
• Resolving defects via configuration or development change resulting out of Mock (Conversion Mock runs) and SIT(System Integration testing)
• In corporate Design Change requests for Processes / Conversion / Interfaces without impacting the Global design
• Provide Super User training and assist in developing Super user manuals for newly configured business processes
• Create Demo presentations as well as conduct Demos to showcase the configured functionality to Business and Super Users.
• Create BPD’s, Functional Specifications for Conversions, Enhancements and Interfaces
• Client to Client Integration Setup via DRFOUT for Sites
• Streamline Governance Models for Customers & Vendors

Confidential, OH

SAP IS Retail Support / Master Data / Integration

Responsibilities:

• Manage Global Support for SAP Retail Landscape
• Master Data Management - Article / Site / Vendors
• Transition of New Projects / Releases into Support environment
• Manage Master Data Conversions for new stores / Brand acquisitions
• Outline possible missed scenarios from a support perspective and get them documented and included in the overall test plan before release go-live
• Generating Hypercare checklist
• Manage validation of test scenarios from HPQC
• Manage Response and Resolution SLA’s and L2-L3 Support for E-commerce Integration (Sales Feeds) and Retail processes (Master Data, Logistics and POSDM)
• Customer Interaction, CxO reporting and Steering Committee Representation
• Metrics Reporting

Confidential, Sunnyvale, CA

Sales / Service / Analytics - SAP Hybris Cloud for Customer

Responsibilities:

• Plan and Conduct SAP Discovery sessions for Sales and Service
• Gather Customer requirements
• Gap identification
• Backlog / GAP Prioritization
• Prepare KDD (Key Design Documents)
• Present Base Design to Customer

Confidential, Mason, OH

IS Retail Support Manager

Responsibilities:

• Manage Support for Global SAP Retail Landscape
• Manage IS Retail Technical Upgrade to S/4HANA
• Transition to CAR-POSDTA from POSDM. Data Migration
• Manage Master Data Conversions for new stores / Brand acquisitions
• Configured store master, vendor master for new store opening
• Integration of External PLM solution with IS-Retail via Data Services for Frame articles
• Prepared functional specification, user guide, quick design documents for business and relationship managers
• Test script preparation, unit testing, functional testing, integration testing, UAT.
• Master Data Management for Articles, Article Hierarchy, Customer, Vendor and Sites

Confidential, Norman, OK

WebUI Solution Architect - CRM Technical Upgrade 4.0 to 7.0 Ehp1

Responsibilities:

• Blueprint workshop for WebUI requirements
• Design and Configure various WebUI Roles with differing security requirements
• Functional requirements & specifications for WebUI enhancements
• Documenting and planning test scenarios for the technical upgrade
• Testing and deployment of new WebUI Roles, Layout and Security