Objective:
IT Manager / SAP SD Consultant / SAP Solution Architect

Profile:
Benjamin has been working in SAP platform since December 1997. He has over 18 years of current experience in Systems Implementation and Integration . He has worked in Define and Design Business Processes, Finance Integration, Interface Design, Project Planning and Management. Additionally, he has a Bachelor Degree in Business and Computer Science and SAP Sales and Distribution Certification. Among his strength are excellent problem solving, leadership, team player and strong analytical skills.

Education:
Business and Computer Science in Systems Engineering

Key skills:
SAP Sales and Distribution:

• Sales Order processing
• Pricing
• Credit management
• Logistics Execution
• Billing

Industries: Consumer Products Goods, High Tech, Chemical, Oil, Food and Beverages.

Systems Integration: understanding touching points of MM / FI / WM with SD module.

Project Management and System Development Life Cycle Methodologies.

Localization knowledge for: Mexico, Venezuela, Colombia and Chile.

Interfaces:

• Functional specifications definition
• Inbound / Outbound
  

Testing:

• Develop / execution unit test plan
• Develop / execution integrated testing
• Define regression testing plan
  

Technical Lead for ABAP development teams:

• Develop functional requirements based on business process
• Develop GAP analysis for new and existing requirements
• Review and perform quality assurance for functional specifications
• Integrate on site and off shore development teams for rollout and multi-country projects
  

Production Support:

• Define and execute production support based on SLA
• Define and execute Management of Change for projects in Warranty / Hypercare
• Review resources, knowledge skill sets and tools to define a production support based on project management methodology
• Analyze new business requirements / defects against current production support status

Key courses and training:

Event Management - SAP
Project Management Professional Certification Training
Primary & Secondary Distribution with SAP Oil & Gas (IOG1000) - SAP
Transportation - SAP
Warehouse Management - SAP
IDOCs - SAP
ABAP Workbench - SAP
Accounts Receivable - SAP
SAP SD Business Partner Academy - SAP
Communication Skills
Presentation Techniques
Giving and receiving feedback
Testing and Cutover
Project Management
Working in multicultural environment

Career history:

05/2012 - Current: Freelance / Confidential, Puebla, Mexico
SAP - Senior Consultant Responsible for Event Management for SAP P2P Supply Chain Support for IMEI Tracking application.

12/2011 - 04/2012: Freelance / Confidential, United Kingdom
SAP - Senior Consultant Responsible for OTC Configuration: Output Types, Pricing, Billing, Credit Management, support for Logistics Execution.

07/2011 - 12/2011: Freelance / Confidential, Mexico
SAP - Senior Consultant Responsible for Quick Hits Projects: Pricing Simulator Tool and Credit Notes Automation Interfaces.

11/2010 - 07/02011: Freelance / Confidential, Mexico
SAP - Senior Consultant Responsible for Sales Order / Commercial Processes configuration.

11/2009 - - 11/2010: Confidential Emyco, Mexico
SAP - Manager Information Systems Responsible for Systems Applications Development and Support

06/2009 - - 10/2009: Link Systems / Confidential, Austin, Tx, USA
SAP - Technical Lead Participation in SAP in Automated Return Tool Project for AMD

04/2008 - - 04/2009: Confidential, United States of America
SAP - Managing Consultant Participation in SAP Project as business lead for Global / Rollout project.

09/2006 - 04/2008 Confidential, United States of America
Manager, Specialized ServicesParticipation in SAP Projects: production support, technical upgrade and from Blue Print to Unit Testing.

05/2001 - 09/2006 Confidential, Mexico
SAP Business AnalystParticipation in SAP Projects: domestic (Mexico) projects and multi-region (USA and Latin American projects) also in technical upgrades and large scale merging platforms

• Project Planning: develop project plans, scoping, resource and staffing, business requirements gathering and GAP analysis
• Development: configuration, support for new business models, create functional specification for system customization
• Systems integration: define Legacy systems shutdown strategy and analysis and design temporary interfaces.
• Production Support: define warranty period policies and metrics for regional projects, knowledge transfer for sustain engineers, track and solve production issues using tracking tool
  

06/1999 - 05/2001 Confidential Mexico
SAP Senior Consultant Participation in SAP Projects: US and Latin American projects. Multi-country projects. Several industries: food and beverages and consumer products.

11/1997 - 05/1999 Confidential, Mexico
SAP Consultant
Project assignment for 2 years working with about 120 SAP Consultants. Grupo Maseca is one of the largest corn flour producer. This project encompassed 5 countries and several business divisions. The assignment was for Mexico corn flour division.

Assignment history:

12/2011 - 12/2011 Sales and Distribution Consultant for Confidential 1 month
Configuration for Pricing, Credit Management, Output Type and develop technical specifications, support for Logistics Execution: Routes and Route Determination, Shipments.

07/2011 - 12/2011 Sales and Distribution Consultant for Confidential 4 months
Pricing Simulator and Credit Notes Automation Tool for Corn Flour Division. Responsible for define and identify requirements, functional specifications and develop unit test cases.

11/2010 - 07/2011 Sales and Distribution Consultant for Confidentialx 8 months
Order Taking Mask tool development as part of RMS (Ready-Mix-Solution) for concrete for Cemex. Responsible for develop functional design document for order taking mask and most economical plant processes for global project with major focus in Mexico Pilot.

11/2009 - 11/2010 Manager Information Systems for Confidential 12 months
Management Information Systems department has 15 people. Responsible for development and applications support. Projects: WM Information System to support new distribution center developing .NET application updating SAP using BAPIs, RFCs and BADIs developing applications for new business models (new stores, new brands, etc.), and a major project for systems stabilization and optimization.

06/2009 - 10/2009 Technical Lead for Automated Return Tool for Confidential 4 months
Automated Return Tool Project. Project Description: AMD is presently undertaking implementation of an Automated Returns Tool. When implemented, the new Automated Returns Tool will provide external customers the ability to enter required key information to initiate both quality related and other types of product returns into SAP via an upfront portal. It will also provide both external and internal customers the ability to determine the current status of their returns request

05/2008 - 12/2008 Leading US oil andConfidential (Shell US Lubes) 8 months

GSAP Shell Streamline Project Description: Business Lead for GSAP Pricing Readiness Team.
Projects & Accomplishments: Project was to integrate US Lubes into a Global SAP (GSAP) platform, from Legacy (SAP R/3 4.6) to SAP 4.7. Participated as business lead for Pricing Readiness Team. As business lead I was in charge of:: Communication process with stakeholders: weekly status meetings, weekly status report. Responsible for understanding the business problems, construction of the necessary project and resource plans to identify and document requirements, and implement the recommended solutions. Interacts as a primary liaison between business and Central development team. Responsible for issue management and defect tracking.

Accomplishments for GSAP Pricing Readiness Team.

• Streamlining of Business processes (SD&A, 3rd Party Commission Rebates, Royalties, Surcharges...)
• Mapping of over 300 discount and surcharges from legacy to GSAP. (Over 100 mapping rules and hundreds of queries)
• Successful build of several million price records by meeting an aggressive data build time line.
• Successful completion of test conversion in several phases.
• An Invoice comparison exercise that helped us shape our message to our customers on how to order products in GSAP (Unit of measure Ea/Car/GAL) to get the most accurate price.
• Successful cutover of 4 million price records including discounts, surcharges, rebates, Taxes, DFOA commission scaled rates, SD&A accruals.....
• Go-Live with over 90% accuracy of invoices.
• Effective and successful pricing SWAT team that kept the number of open pricing defects to less than 5 per day.

08/2007 - 12/2007 (Confidential (Chemical Company)) 5 months
Project Description: Software : SAP R/3 ECC 6.0, SD module.
Projects & Accomplishments: Participated on Business Blue Print, Perform configuration as part of Realization Phase for North America and Europe subsidiaries, assigned to SD module. Executed unit testing and develop integrated test scripts. Perform demo work shops as part of the Business Blue Print. Develop technical documentation for the configuration delivered. Gather business requirements for domestic and international users. Develop functional specifications for master data conversion and for output types. Define and develop functional specifications for enhancements: copy control, pricing new fields, output type new fields.
Detailed responsibilities:

• Understand client business processes.
• Define new business requirements and identify functional gaps.
• Deliver Blue Print document for major business processes.
• Perform configuration and technical documentation for SD:
• Customer master data
• Quotations and sales orders
• Pricing
• Deliveries
• Billing
• Credit Management
• Routes for Transportation
• Perform knowledge transfer of configuration for users.
• Develop functional specifications for change to technical ABAP objects.
• Execute unit test and guide users to authoring BPP's.
• Work with users to develop and write integrated test scripts.

04/2007 - 07/2007 (Confidential (Chemical Industry)) 4 months Technical Upgrade from SAP R/3 to ECC 6.0
Project Description: Software: SAP R/3 ECC 6.0, SD module.
Projects & Accomplishments: Technical Upgrade project from SAP
R/3 4.0 to ECC 6.0. Define impact analysis of the upgrade. Review current projects impact. Train business users on new platform.
Detailed responsibilities:

• Understand client business processes.
• Identify any new business requirements and identify functional gaps.
• Develop Business Process Master List
• Develop detail integrated scenarios
• Develop configuration and technical documentation
• Review integration points with other SAP modules
• Support users to execute integrated scenarios
• Review user acceptance criteria for going live
• Develop and execute detail cutover plan

09/2006 - 02/2007 (Confidential (Consumer Products)) 6 months
Project Description: Software: SAP R/3 ECC 6.0, SD module.
Projects & Accomplishments: Implement new business mode of operation for the client. Working in Reynosa - Mexico Distribution Center performing production support, end users training and develop business procedures documentation.
Detailed responsibilities:

• Define and develop new business procedures for delivery and shipping.
• Review outbound interfaces and solve issues
• Perform detail training in Spanish for end-users in Reynosa, Mexico
• Execute knowledge transfer for Seiko IT associate
• Review integration with Finance and solve issues with A/R and credit management
• Review integration with WM and solve issues with stock transfers

04/2006 - 08/2006 (Confidential) 5 months Genesys Project
Project Description: The goal of this project was to support new business models and redesign interfaces with in-house systems.

• Develop and authoring troubleshooting document
  for EDI fallouts.
• Perform knowledge transfer for business users

02/2004 - 03/2006 (Confidential) 26 months Odyssey Project
Project Description: This project according to SAP Americas, had been one of the most largest platforms merge. The goal was to merge HP Americas platform with Latin America / Canada platform. Tasks include: Definition and support to identify collisions within 2 platforms:

• USA and Latin America / Canada. Identify and review test scripts.
• Review impact on master data.
• Review ABAP objects affected by the merge.
• Guide the users to execute integrated testing (more than 900 scenarios).
• Solve any issues.
• Develop with users the acceptance criteria.
• Execute Help Desk and Trouble shooting tasks as part of the guarantee period.

04/2003 - 01/2004 (Confidential) 10 months e-Claims Project
Project Description: Gather business requirements for implement EDI
credit memos and returns for Mexico and Brazil. Develop SD
configuration and technical documentation. Perform unit testing.
Support users to execute integrated testing.

02/2002 - 03/2003 (Confidential) 14 months Mexico New Mode of Sales Processes
Project Description: Project to support dealers and value add resellers. Gather business requirements, develop configuration for SD, develop technical documentation, develop unit test, develop integrated test scripts, perform knowledge transfer for sustain engineers, define user acceptance criteria

05/2001 - 01/2002 (Confidential) 9 months Chile / Colombia / Venezuela Set up and Localization
Project Description: Project for create company codes for Chile, Venezuela and Colombia. Gathering requirements. Configuration based on localization legal and fiscal requirements: number ranges, master data set up, output types and layouts, and reports. Integrate these companies within HP SAP structure. Develop unit testing. Support users to execute integrated testing. Perform end-users training and knowledge transfer to sustain engineers. Execute help desk and trouble shooting during guarantee period

02/2001 - 04/2001 (Confidential (Consumer products)) 3 months Production Support and Project Assessment
Project Description: Accomplishments: Execute Quality Assurance and solve critical production issues.
Detailed responsibilities:

• Perform Quality Assurance and Implementation Assessment to
  define areas of improvement and work plan.
• Solved issues with ATP, pricing, shipments, Sales Info System,
  data cleansing.

09/2000 - 01/2001 (Confidential (Concrete and cement products)) 5 months Confidential Project
Project Description: Software: SAP R/3 4.6 SD module.
Projects & Accomplishments: This project was a multi-country project: Colombia and Venezuela. Cementos Boyaca (Colombia) wasmigrating from JDE and Cementos Caribe was migrating from SAP R/3 3.0.
Detailed responsibilities:

• Develop configuration for order entry processing, pricing, delivery processing, billing, credit management and Sales Info System.
• Develop functional specifications for localization reports, localization pricing enhancements and output types / layouts.
• Support for testing inbound interface with scale and shipments creation.
• Develop unit testing, integrated testing scenarios and user acceptance criteria.
• Implement change control log for handling new requirements
• Support for customer master migration.

01/2000 - 05/2000 (Confidential (Consumer goods products)) 5 months Confidential Project
Project Description:
Software: SAP R/3 4.0 SD module.
Projects & Accomplishments: This project was a USA implementation based on Charleston, SC taking Chilean subsidiary company as a template.
Detailed responsibilities:

• Develop GAP questionnaires to identify functional gaps.
• Develop configuration based on functional gaps. Develop functional specifications for new ABAP reports. Develop configuration for pricing. Execute unit testing. Support users to execute integrated testing scenarios. Perform end-users training. Develop training

12/1999 - 01/2000 (Confidential (Beverage Industry)) 2 months Confidential Production Support
Project Description :Assignment in this project for production support tasks and train end-users to gain ownership of business processes: month end close, data cleansing and daily business processes.
Detailed responsibilities:

• Train end-users in processes: identify incomplete SD documents, execute backorder processing, identify billing documents not posted to FI
• Define month end procedures in order to integrate with FI
• Define, review and solve issues with Sales Info System
• Define review and solve issues with ATP

10/1999 - 11/1999 (Confidential(Residential Gas)) 2 months Confidential
Project Description:
Role: SD Team Lead
Software: SAP R/3 4.0 SD module.
Projects & Accomplishments: I was assigned to this project to perform Chilean localization only.
Detailed responsibilities:

• Gather legal and fiscal requirements.
• Perform configuration and technical documentation. Train end-users Chilean localization.
• Perform unit testing and integrated testing.

06/1999 - 09/1999 (Confidential (Residential Gas)) 4 months Confidential
Project Description: Software: SAP R/3 4.0 SD module.
Projects & Accomplishments: I was assigned to this project to
perform Chilean localization and started in Realization Phase through
Go-Live.
Detailed responsibilities:

• Gather legal and fiscal requirements. Perform configuration and technical documentation. Train end-users in Chilean localization.
• Develop configuration for pricing, sales order processing, delivery processing, billing, credit management, review FI postings,
• Develop functional specs for POS inbound interface and for customized reports.
• Train end-users in new business processes.
• Define user acceptance criteria for Go-Live.

11/1997 - 05/1999 (Confidential (Consumer goods)) 19 months Confidential
Project Description: Software: SAP R/3 3.0 SD module.
This project was a 2 year project involving multi-countries and multi-divisions. I was assigned to Mexico division which encompasses 29 company codes. For this Mexican division the approach was to perform a gap analysis and after the gap analysis we were doing the configuration needed.
Detailed responsibilities:

• Perform a SD base line configuration based on current requirements. This base line configuration will be the starting point for the rest of the companies for Mexican division. This configuration was for customer master data, pricing, credit management, sales order processing, delivery processing, billing and FI integration.
  Support for develop functional specifications for inbound / outbound POS.
• Execute gap analysis for each company code and develop configuration according to functional gaps. Execute unit testing.
  Support users in integrated testing. Support users for Go-Live locally in each company code.
• Develop configuration for corporate requirements: sales info system, corporate reports, integrate information with other divisions
• Define an opportunity areas plan after go-live.
• Execute detail documentation in order to prepare the client how to add new company codes to their current organization.